Harron Homes Dinnington reviews

★★★★★ 5/5

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Currently in the process of buying with…

Currently in the process of buying with Helen at Forge Green and she has been great, not pushy and friendly! So far so good can’t wait to move in now!!!

Tom · 6 September 2025

★★★★★ 5/5

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Thank you to Jane & Matt on the Fixby…

Thank you to Jane & Matt on the Fixby site for our amazing pre plaster visit at plot 20.They showed us everything we’d need to know. They have both been absolutely fantastic throughout the whole process and made it stress free for us.

Melissa · 31 March 2022

★★★★★ 5/5

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Highfield Manor, Fixby

Reserved our new home at Highfield Manor yesterday - Jane made the whole experience as straight forward as possible, giving us lots of information and explained the process clearly. We are very excited and feel reassured that Jane will be our 'go-to' person, hope she is ready for us!David and Lindsey.

D · 30 August 2020

★★★★★ 1/5

Trustpilot

One huge joke

(I started typing and realised it would have been better, easier and shorter to type the stuff that is good with our experience of harron homes.... sales. Great sales advisor. Stops there.) They try making out that trying to put the snags right is them being flexible and approachable. Shouldn't have the 139 snags that were found in the first week to start with! Plus the additional found thereafter. They don't 'liase ' with you. You are told what they will and won't do, no compromises. 43 they accepted. Apparently wonky walls dont count!, ! Windows not being air/noise tight, emergency call out for no hot water takes 11 days, for them still not to show, fire exits jammed, windows and radiators appear second hand, every form of site rubbish you can imagine buried in your front and back garden, too be told its not their responsibility to clear it up, then when argue enough for them to do it, its them doing you the favour. Contractors dont show up on appointment dates, if youve been told their even coming, for lack of communication. And when you then decide your not hanging around to see if anyone shows, your to blame for work taking so long. Apparently a text is too much. 2/3/4 weeks notice of availability and you're still chasing up 24 hours before to see if you've got to babysit contractors on your days off. Then show up for 4-5 hours a day, breaks are longer. Plans that they messed up on but they have to stick to 'planning' but can bend at their own will as and when. Wrong batch tiles. Plaster work they've based on rivers. Paintwork that's only done to arms length, if that. Gloss work covered in dirt, dust and materials. Nearly every window or doors, scratched, marked or chipped. Doors cut short( over 2 inch) then the whole frame taken out, shortened, to save costs on a new door. (Gap now hiding behind door frames) dirty carpets for shoes being walked through. Never heard of cleaning up after themselves. Top it off, your items aren't covered or protected, unless done so by yourself. Pictures, artwork splattered with paint. All new furniture now damaged, dinted, chipped and marked, where they've worked around them.Top soil isn't needed apparently for your turf to grow. Roll it out on some sand and its all good! No border, no edging, placed flush to you bricks, all dead. But it's you not caring for it enough. I could go on and on. Unless a sign a goes up in your window, you dont exsist. 2 days of poster and phones and emails miraculously, start working again. Aftercare and customer services only seem to beable to write to these reviews. Its more than you get after theyve had your money. All you are told for bad workmanship is 'the times have moved on and it not like it use to be'. That your standards are too high and its 'man made' so these faults are natural. It has to be a harron homes clarified 'defect' for it to be even contemplated. Do not expect anything less than heart break and disappointment and you'll be OK.Worse decision we ever madeReceived an automated email back asking for information about our plot and location. No follow up. No communication after this. This is how much they care for their own reputation. Poor workmanship. Poor communication. Just take your money elsewhere!

Mrs · 20 May 2023

★★★★★ 5/5

Trustpilot

Brontë and Jackie at Victoria Heights

Brontë and Jackie have been absolutely brilliant going above and beyond to make sure that we are fully informed of all options before making our final decision.. which is still pending but we feel is going to be more than a definite after us flip flopping on different property styles and plots :-) This was all during one visit which started as a viewing quickly due to their very capable support became much more!

A · 22 October 2023

★★★★★ 5/5

Trustpilot

Thoresby Vale

Mary, Michelle and Meryl provided an invaluable and fantastic service throughout the whole house purchasing adventure at Thoresby Vale. They dealt with us with care, a personal touch, keeping us up-to-date with the initial stages of the build with photographs, along with the excitement of choosing upgrades that suited us. They treated us with total respect. They are the face and voice of Harron Homes, which shone out whenever we visited the site office or on the telephone. They are a credit to the company.

Jennyjhubbard · 12 May 2023

★★★★★ 5/5

Trustpilot

New Home in Pocklington

We were looking for a possible re-location from Copmanthorpe, York to be nearer our daughter who with her husband are having their first baby mid June. We chose to look at properties in the market town of Pocklington and in particular Harron Homes new development " High Gables ". We were particularly impressed with the build quality of the houses and the professional handling of our enquiry by Sally Good the onsite Sales Executive who could not have been more helpful. The presentation of the " Settle " showhouse was impeccable and far better than other builders in the area.Currently we have put our move on hold for personal reasons and re-valuation on whether we move from York. To conclude, Harron Homes in terms of quality and price duly impressed us and can recommend them highly to anyone wishing to move to a new property in PocklingtonHamish & Kathy McIntyre

Mr · 2 May 2023

★★★★★ 5/5

Trustpilot

Brierley Heath sales experience

I downloaded a brochure from Rightmove after seeing a house I liked the look of. I then received a phone call from Julia who was lovely from the beginning, not at all pushy. We had discounted a new build due to a disappointing previous experience, however Julia suggested us coming to take a look at a particular property with amazing views. We met Julia in person and she was friendly, professional and so helpful. We eventually reserved the plot 2 days later and much of that is down to her customer service and how comfortable and easy she made the whole process. We just can’t wait to get the keys.

Jane · 1 May 2023

★★★★★ 1/5

Trustpilot

Would never buy with them again

Would never buy with them again! You sign a contract that means nothing! I’m having issues with my neighbours over a breach of 3 things in their contract which is effecting us and harron homes are not even bothered! What is the point in the contract then? The people at head office are useless don’t help at all. Even though you sign a contract that’s legally binding. Why should someone else get to breach this and we have to put up with it? It’s really unfair. If you get any issues after you have brought and moved in then nothing is done.And they always comment back saying they can’t see you as a customer and try and get your review taken down also FYI

Bec · 27 April 2023

★★★★★ 5/5

Trustpilot

The Hawthornes @ Carlton.

The Hawthornes @ Carlton, North Yorkshire. Our experience so far. Having not moved home in 37 years it was a huge decision to buy a new house. Both Caroline & Janette the new Home / Sales Advisors have been supportive & professional and clearly explained all the processes.We are part exchanging our house and well on the way to exchange of contracts & completion. So far it has been made so easy & the part exchange scheme was a good and stress free decision for us.We are now looking forward to moving into our new home and our experience so far has been really good. We are pleased we have made the decision to purchase a Harron house. Janice & Philip Charnock.

Philip · 19 April 2023

★★★★★ 1/5

Trustpilot

Ignorant customer services and lack of communication with site team

We have been in our home for seven months with a multitude of severe snags outstanding. We have several ongoing major issues and we are repeatedly fobbed off by customer services and the site team. Customer services claim they are contacting site to book in fixes, site team are claiming they know nothing about the issues. We have asked repeatedly for calls back and nothing materialises. We have asked for a meeting with someone higher up but nothing! I am utterly disgusted at how everything is being dealt with (or ignored to be honest) and will be pursuing legal action if these disputes are not resolved asap.Update *** You say you cannot verify that I own one of your homes. I am Plot 67 at Far Grange Meadows. I have given you my name and my contact information as requested. If you cannot find me, then there is something wrong with your admin team too!

Lorna · 18 April 2023

★★★★★ 1/5

Trustpilot

Despicable Company

Well what a disgrace Harron Homes have proved themselves to be after being i since November 1st 2022 we still have snags outstanding customer service give it all about being there to help and the only snags they show interest in resolving are those involving subbed out jobs in other words if it means them doing anything you will wait and wait you repeat yourself constantly about the problems but in the end they say we have no record of this and the reason for that is they don't even bother to do the 1 week snagging list with you.the staff constantly change hardly surprising they must be a nightmare to work for .anyone considering buying a Harron Home be warned do not believe their promises about customer service they wouldn't know what that means.if you are in the process of purchasing do not complete until you have examined your property thoroughly as once they have your money they won't careOh one more thing Harron please don't respond to this with one of your standard templates meaningless repliesPlot123 far grange meadows

Alan · 17 April 2023

★★★★★ 5/5

Trustpilot

Our home purchases in the Forest Reach development

From the start to completion of our home purchases with Harron Homes, Alistair has been an outstanding sales executive with his ever reassuring words “just leave it to me’’. Alistair’s golden personality and friendly attitude inspired us on our second purchase, just after completion of the first property.

Uyi · 20 February 2021

★★★★★ 5/5

Trustpilot

We visited the Pocklington development

We visited the Pocklington development. Jeanette was superb. After just going to the Bellway sales office, Jeanette was a refreshing change. Honest, open and welcoming. Customer service is not what it used to be but Jeanette restored our faith!

Wam3006 · 1 August 2022

★★★★★ 5/5

Trustpilot

Sheridan and the Team at Oaklands Heath

Sheridan and the Team at Oaklands Heath / Victoria Heights - Huddersfield have been first class. I move into my new home in a few weeks and them being on the ball and understanding of my requirements - has been second to none. Sheridan has made it easy, given direction and ensured that the actions gets done. I have no doubts they will make sure everything goes smoothly right up to and including moving day and will continue to be on hand for many months going forward. Over the moon.

CRAIG · 13 April 2023

★★★★★ 4/5

Trustpilot

Brierley Heath

We've been in our new home at Brierley Heath for 2 weeks now and absolutely love it. We've had some minor snags that have been dealt with as soon as they've been brought to Dave and Alex's attention. The sales team were absolutely fabulous throughout. We initially reserved with Julie Ann who explained the process in great detail and was so lovely. Julia then took over and was also amazing. We leaned on her quite a bit as we'd sold our old house privately so she did lots of chasing for us and helped things run smoothly. She also included our 2 grown up kids and made them feel a part of it all. A huge thankyou from us all and for coming in on your day off and handing over the keys on completion. Fabulous lady.The only thing holding me back from a 5 star review is the issue with our back door. The glass was reported to have 2 cracks in it several weeks before we moved in and on the day of the move was sticking but is now completely unuseable. Our dishwasher is also broken and we're awaiting engineers visit. It's a shame as I don't believe either of these issues are down to Harron but it unfortunately is something we're having to live with. Overall a great experience and would highly recommend Harron homes.

Paula · 11 April 2023

★★★★★ 4/5

Trustpilot

reservation/ cancellation

we have reserved our Harron home at Oaklands Heath after meeting Jackie she is a nicest sales person We have ever met, but sooner after the reservation had a family bereavement which has changed every thing than lovely Debbie helped and chased the reservation and refund came through.Thanks Jackie and Debbie.

Mrs · 19 March 2020

★★★★★ 5/5

Trustpilot

update on buying a house at High Gables, Pocklington

This is an update on buying a house at High Gables in Pocklington. My first review was in October 2022 when I described the positive experience of meeting site manager Gareth and Nicola in in Sales and them addressing our concerns about negative reviews I had read as well as efficiently sorting out the deposit, extras and exchange of contracts. They gave us confidence to proceed with buying an Harron Home and I have visited site several times since to see progress. The team on site has been joined by Dan. Both Dan and Gareth take the time out their busy days to meet me and walk through the house to see progress and answer my questions. They are both a credit to Harron Homes and I still retain my confidence in them. There have been a couple of minor points on checking extras we have purchased today but I am certain they will be resolved. The house will be boarded out and second fix completed and kitchen installed etc. so I will update my review again.All in all still a very positive experience for my new home and it’s people like Gareth, Dan, Nicola and others who shape our opinions as well as build our new home. It’s clear they do care so well done and thank you!

Miles · 5 April 2023

★★★★★ 5/5

Trustpilot

5* service on part exchange

We are currently going through the part exchange process and are at the 6 week point since the process began. We can't fault Harron at all, Julie-Ann at the Sandlands Park development has been so helpful and made the process so easy!

Tom · 22 February 2026

★★★★★ 5/5

Trustpilot

Excellent

Just been to view the show homes at Thorpe Meadows, Matt went above and beyond and made us feel really welcome. The show homes are beautiful and a great finish and we can’t wait to reserve our new home .

Rachel · 29 May 2022

★★★★★ 4/5

Trustpilot

Well done Harron Homes!

We have just moved into a Harron Homes Warkworth, in Selby. Our experience has been very positive throughout the journey and have been very happy with the estate, the plot and the house. Of course, a few minor things needed to be rectified and Harron Homes were quick to respond. The Site people have been very helpful and are always keen to help us. They even got a couple of skips for us. All in all, we would recommend Harron Homes.

DS · 28 March 2023

★★★★★ 5/5

Trustpilot

Hannah is very charming

Hannah is very charming, concise, clear, with a warm welcoming feel, nothing is too much trouble

Ian · 22 April 2024

★★★★★ 5/5

Trustpilot

Looking forward to living in a Harron Home

I am in the process of buying a Harron home on the Wyndthorpe Chase development in Doncaster. I have been to the house many times and always look forward to going due to the friendly and welcoming reception I get from Rachael Davis, the sales executive. She clearly enjoys her job and points out the many positives within the house. If there has been a problem with anything, as part of a kitchen unit door being damaged for example or paint work needing a touch up she has sorted it out for me. She has been welcoming to my family and friends who are keen to see that I’m buying the right house in the right surroundings.She has introduced me to neighbours who are living next door to me. I look forward to going to live there.

Muriel · 16 March 2023

★★★★★ 1/5

Trustpilot

Plot 134 Far Grange Meadows

Plot 134 Far Grange Meadows. Unfortunately having to leave a bad review after living in our property for 8 months. We absolutely love our new home but the customer service is absolutely shocking. If you have any snagging issues you are told that site can't deal with them and you have to contact customer services. I honestly don't believe harron homes have a customer service department. We have major snagging issues in our new home. Harron came to fix some of the issues but have left us with a gaping hole in our ceiling. We have a leaking toilet that's leaking into our living room, reported over a month ago and nothing has happened so now we have a toilet that nobody can use. Sent a number of emails chasing but no response. Site can't deal with it as it's a customer service issue but customer services also don't deal with it?! So we are now left with unfinished jobs and seems like nobody cares. I also would appreciate it if you didn't respond to this review asking me to contact customer services because your customer services team don't respond.

Sarah · 11 March 2023