Trusted Agent profile · Dinnington

Harron Homes Dinnington reviews

4.0

★★★★★ Great

1,280 reviews across 2 platforms

Oldcotes Road, Throapham, Dinnington, S25 2QX

Harron Homes's office in Dinnington, at Oldcotes Road, is rated 4.0 out of 5 across 1,280 reviews on two platforms, including 4 Google reviews rated 4.0.

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4.0 / 5

4

Reviews on Google

This office

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1,276

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dinnington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shipley Lakeside.

Shipley Lakeside.Visited the site last Sunday to view a 4 bed family home. Was met by Sarah, who was extremely professional, helpful, welcoming and friendly. We walked around both show homes that was available and was very impressed by the standard. After viewing, Sarah asked for our specific requirements and was willing to show us around A few new plots that was coming available soon. We was Very impressed with the build quality and service we received. Highly recommended

Mr · 27 August 2023

Agent replied · 13 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Victoria Heights

Natalie at Victoria Heights was great! Really helpful and provided loads of valuable info. A real credit to the company. Showhome was fab.

Christo · 27 February 2024

Agent replied · 13 June 2024

Hi Chris and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

The Hawthornes

I moved into my new home on The Hawthornes Development in August.The quality of the build and fixtures have more than exceeded my expectations.I had some very minor snagging issues which were addressed and resolved quickly thanks to Zak Green the Site Manager and his team : )

Claire · 28 October 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thorpe Meadows

Visited the Thorpe Meadows site several times this week to measure up. The ladies at the site Jeanette and Sylvia was very welcoming and very helpful even tho myself and my girlfriend have bought a Harron Home on another development.

Mr · 11 November 2022

Agent replied · 13 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

They Only Care About You Pre-Sale

Note that almost all positive reviews are before sale and before house is handed over. House delayed from Feb 2022 to end of September. A period of lies, frustration, and stress. Received keys very last day of mortgage extension. Almost one year later, snags remain. House finish is absolutely awful. High turnover of staff at all levels leads to poor service for us. X4 site managers in that period. X6 sales staff replacements. I would look for a company whose reviews are not manipulated by non-customers.Harron Homes now claim they cannot find me in their system, despite supplying correct full name, mobile number, site, and plot number. They claim to have sent me a private message tonl resolve the matter, which they have not. Thisnis the fastest Harron Homes have ever responded, because they only care about inflating their review score.

Andrew · 24 July 2023

Agent replied · 13 June 2024

Hi Andrew and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. If you have any other queries, we would urge you to contact our customer care team on yorkshirecustomerservices@harronhomes.co.uk.Regards, Harron Homes

3/5

Trustpilot

My fourth update buying a house Harron Homes Pocklington

This is my fourth update. We have moved in and love the design of the house and the estate is well laid out. But we have the inevitable snags, mostly cosmetic and some an irritating lack of care in finish inside and out. We have not found anything serious to date.Our final review score will depend on how well and how fast Harron Homes sort out the snags. Houses are hand made many by many trades so there are bound to be some issues. So what do I mean? The internal minor plaster and paint finish are being sorted out as I write. We had a minor internal leak that was sorted. The rear lawn has a marked hump in it because the pile of top soil was not leveled after construction. The lead flashing around the bays windows and kitchen pod is poor. The brick work needs some tidying up and minor pointing, some down pipe are missing cowls where they enter the drains. Next doors roof down pipe is not connected to a drain so will flood the space between the houses. Some windows and doors need adjustment to close easily. The many manholes vary in level and squareness to the building. The bathroom sinks are not fitted square to the base units.So nothing like some other Harron Homes owners have experienced and all easily fixed. So lets see....our fantastic sales office person, Sally, has left. She really cared about customer service so we will miss her.

Miles · 20 July 2023

Agent replied · 13 June 2024

Hi Miles and thank you for taking the time to leave a review. We understand your concerns. We will pass your feedback onto the relevant ream. Regards, Harron Homes.

1/5

Trustpilot

Absolute shocking aftercare

Absolute shocking aftercare. Be very very careful when dealing with Harron Homes as they will not resolve any issues and will just tell you to seek legal action. We have just discovered a public drain that's full of bricks, concrete and rubble left by the builders which has now started causing drainage issues and is too deep and too narrow to get inside and try clear the debris. Even with photographic evidence Harron Homes have denied it's them even though its the same bricks that the houses are built from. Totally unprofessional and disgraceful. Would I recommend Harron Homes, absolutely not! Stay well clear.

Tony · 18 July 2023

Agent replied · 13 June 2024

Hi Tony and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.

5/5

Trustpilot

Forest reach harron homes

We booked our dream house with Harron Homes recently. Mr Alistair was very welcoming and thorough in explaining every bits of the process. He was always available to respond to the queries. We look forward for your continuous support and our dream house. Thank you very much. Mr and Mrs T Mathai

Mr · 28 October 2020

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Harron Homes Fantastic Experience

A bit of recognition for two or three people that have gone above and beyond for us, and we haven’t even purchased yet. The difference between the experience we’ve had with Harron Homes sales and some of the ‘top players’ in new build homes is quite significant and that’s across probably 4 sites and three builders. Julia at Brierley Heath & Hannah & Julie at Bilsthorpe chase have been absolutely fantastic. They’re helpful, they’re responsive, they never get frustrated with our questions and multiple visits, they’re informative, chatty, nothing is too much trouble. So to Harron Homes these people are an absolute credit to you and you are getting the sales process absolutely right, we have experienced a few highs and lows in our search but always leave your sites feeling reassured and positive. Thank you (& Julia I told you I’d get round to doing this :) )

EMMA · 5 July 2023

Agent replied · 13 June 2024

Hi Emma and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to the team. Thank you again!

5/5

Trustpilot

FOREST REACH …

FOREST REACH From the start Alister was so helpful to us guiding us through the buying process and all the moving in procedures . although it was a bit stressful due to covid this was no fault of Harron homes. We are so pleased with our new home and settling in great

Heather · 23 October 2020

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

4/5

Trustpilot

Helpful and Accommodating

We found Heidi, the sales representative, at the Ripon development to be both helpful and accommodating in providing us with options when we considered purchasing a new home from Harron. Heidi was willing to work with us to find a solution that met our needs, which isn't always the case when buying a house.

Mike · 10 March 2020

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great people

Great people, very helpful things were always done fast and efficientVery caring and made the stressful times very enjoyable and promptly. House is absolutely fantastic we love being here and always received best service from the team at York Vale Gardens. Thank u

Marta · 5 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Jacque was awesome at Victoria heights…

Jacque was awesome at Victoria heights berkhamsted house was brilliant Lovely lady she could sell sand to the arabs Will be looking at purchasing

Kash · 14 January 2024

Agent replied · 13 June 2024

Hi Kash and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

My wife and I met Allison Melia at the…

My wife and I met Allison Melia at the High Gables site in Pocklington, as we are interested in a move to Yorkshire; Pocklington being a possibility. She made us so welcome and showed us around the site and we viewed three properties.We are still to make up our minds, but the wonderful Yorkshire welcome and Allison's obvious knowledge and experience along with great customer service was extremely appreciated.

Andrew · 11 March 2024

Agent replied · 13 June 2024

Hi Andrew and thank you for taking the time to leave a review. It’s great to hear about your experience at High Gables. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Third update on buying a Harron Home, High Gables, Pocklington

Well this is my third update on buying a Harron Home in Pocklington. We are nearing completion and visited the house last week whilst there was still some work to do, such as turf the garden and put in an external socket that had been missed. The house has not been snagged by HH yet, that happens this week, but so far we have seen very little snag wise and I feel confident that Sally and Dan will sort everything for us. They both clearly care about customer service. What have we seen.... well there is a scratch on one glass door and the lead flashing above the bay windows needs tidying up and the garage needs a bit more finishing.

Miles · 19 June 2023

Agent replied · 13 June 2024

Hi Miles and thank you for taking the time to leave a review. It’s great to hear about your experience at High Gables. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

High Gables

High GablesSince our very first visit to Harron Homes at Pocklington to purchase our new home, we have had a fantastic service. Both Sally and Dan have remained professional throughout and provided us with updates on their progress, whilst supporting us through our own sale. I cannot thank them both enough for their support and kindness.We are hopeful to be in our new home in July and we remain confident that the last part of our journey with the team, including Ellie, remains as positive as we have had to date.

Kate · 16 June 2023

Agent replied · 13 June 2024

Hi Kate and thank you for taking the time to leave a review. It’s great to hear about your experience at High Gables. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Probably the best experience I’ve had…

Probably the best experience I’ve had with purchasing a house. This is our 4th new build and Harron homes have been far the best. Nicola at the Hawthorns has been fantastic, very helps and very professional. Can’t wait to move in

Alex · 6 August 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. It's great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great experience at The Hawthorns

Great experience at The Hawthorns. Really helpful sales staff, Nicola has been fantastic, nothing too much trouble. This will be our 4th newbuild and have to say have never been given so much information before. Really looking forward to moving in.

Sharon · 6 August 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. It's great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Jane & Claire - Highfield Manor

We have been in our property at Highfield Manor since June.It hasn’t been the smoothest of journeys but feel it has to be said that Jane & Claire at every part of our journey have been so supportive and have always gone the extra mile for us. Even now we will go in the office and they will find time to speak with us and assist with any queries that we have. Thank you both.

Sarah · 25 October 2023

Agent replied · 13 June 2024

Hi Sarah and Daniel. Thank you for taking the time to leave a review. It’s great to hear about your experience at Highfield Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Moved in our home in October and had no…

Moved in our home in October and had no water pressure. I have been back and forth with Harron Homes to get it fixed and still no luck as they pass the blame to Yorkshire Water despite me having video evidence and a report from Yorkshire water to state its the pipework in the ground UNDER the house. I can only run one tap at a time, so if you have a shower you cannot use the kitchen sink, if the washing machine is on you can't use a sink etc. I have 2 kids under 2, how the water even passed the inspection is a joke.Still have other outstanding snags awaiting to be fixed. The archway on our salcombe and brickwork is shocking, yet people who have moved ins after us have had there's sorted and yet we are still waiting.Plot 68 - far grange meadows

Jenna · 7 June 2023

Agent replied · 13 June 2024

Hi Jenna and thank you for taking the time to leave a review.Unfortunately using the information you have provided, we’re still unable to locate your details on our database. Please could you provide what development you are situated and the plot number so we can investigate your review. Many thanksHarron Homes

5/5

Trustpilot

Hannah has been absolutely amazing

Hannah has been absolutely amazing, she has been so accommodating and helpful it has been a really eye opening experience and I am so grateful for the support she has provided so far.

Ben · 8 May 2023

Agent replied · 13 June 2024

Hi Ben and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

2/5

Trustpilot

Wyndthorpe chase

We moved in oct 2023 and had a fair few issues regarding wrong wardrobes faulty cooker hob poor finish to walls and the screeding cracked all through the kitchen resulting in new flooring but that was nothing in comparison to the drainage problem in the back garden, upon viewing the sales team assured me the garden was going to be levelled out we stupidly took his word for it and our garden has been soggy and when heavy rainfall flooded which has gone through our fence into the back gardens of other houses at first things were ok they came to put another land drain in but then filled it back up with the clay that our turf was laid on no one is now accepting any responsibility and we are constantly fobbed off by customer service. Our back fence is also 5ft 4 instead of 6ft. The garden is a mess. Each house along my side has the same flooding issue and have pursued court action. Just be careful and don’t rush in like we did. I feel like we didn’t get the dream we were sold and it’s been a very stressful time.UPDATE- of course it meets requirements now we had to higher it ourselves I will upload photos to follow this as yourselves are very good at lying

Kelly · 5 June 2023

Agent replied · 13 June 2024

Hi Kelly and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our site management team who have advised they have measured your fence and can confirm it meets the specific requirements. The team are also aware of the drainage issue mentioned and are currently investigating this further.Please can you send any photos mentioned in the review above to the North Midlands customer service team on northmidlandscustomerservice@harronhomes.co.uk and they can look into this. Regards, Harron Homes.

5/5

Trustpilot

Second visit today at Victoria Heights…

Second visit today at Victoria Heights and was extremely pleased with our show around at The Windsor. Jacqui was professional through experience and we can’t wait to move into our new home.

Jodie · 2 June 2023

Agent replied · 13 June 2024

Hi Jodie and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Could not have done more

All went really well Hanna at Bilsthorpe Chase were really amazing .Spot on !!!!

Alan · 10 July 2024

Agent replied · 24 August 2024

Hi Alan, thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team at Bilsthorpe Chase. Thank you again!

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