Harron Homes Dinnington reviews

★★★★★ 5/5

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Brilliant Sales Executives - Thoresby Vale

We were very impressed with the Sales Executive Team at Harron Homes, Thoresby Vale. From the outset, they were very transparent and made the Home Mover scheme very seamless. A special mention to Michelle and Joanne for being so supportive and for their perseverance. They are obviously very passionate Sales Executives and went above and beyond for us. Thanks so much. We would definitely recommend Harron.

Joe · 28 March 2021

★★★★★ 1/5

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Harron Homes Wyndthorpe Chase...Avoid Them.

**Terrible Experience at Harron Homes Wyndthorpe Chase**I regret purchasing a home at Wyndthorpe Chase by Harron Homes. The quality is shockingly poor. Our back garden turns into a swamp every time it rains, making it impossible for my daughter to play outside. The landings and bedrooms are creaking constantly, which is both annoying and worrying. We've noticed cracks everywhere, and to top it all off, the roof in the master bedroom is leaking.Despite reaching out to their customer care multiple times, there's been a complete lack of communication. The site manager visited twice, promising to send a joiner to fix the issues, but no one ever showed up. This has been an utterly frustrating and disappointing experience. I would not recommend Harron Homes to anyone.

Juls · 18 June 2024

★★★★★ 5/5

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Great experience (Anne Robson Sales Consultant)

My Wife and I wanted to express our thanks to Anne Robson (covering Bishops Glade sales office) for her fantastic customer service and support. The reservation process was clear, informative and collaborative. We left the session completely happy and cannot wait for our home to be built. Anne, you are a credit to Harron Homes

Michael · 1 November 2022

★★★★★ 1/5

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Bonus waterfall feature

Moved into our lovely new house in March this year on the Far Grange Meadow Site, Selby. For no extra cost the builders have even left a waterfall in the living room. A problem that they knew about prior to us moving in. Instead of fixing the leak they just painted over the water damage to make us think it was sorted. We have complained about this for months and we are still left with water leaking through the roof three months later. To top it off the site manager is now ignoring me. Please could someone from head office contact me to resolve this issue before it causes more damage

Mr · 11 June 2024

★★★★★ 5/5

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Bilsthorpe Chase

I've been dealing with Hannan Hackson the sales executive at Harron Homes Bilsthorpe for the best part of a year and couldn't have asked for anyone better to assist me with my numerous enquiries over that period, never too busy to help with my situation or to point me in the right direction with my choices, never pushy or forceful in any way. It's been an absolute delight dealing with her and certainly worth every one of the five stars I'm giving her

Neil · 10 June 2024

★★★★★ 5/5

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Excellent service from Hannah at Bilsthorpe Chase

Just a few words to say how well Hannah did to guide us through the process of purchasing our new home. Hannah was calm and collected through all the process and made us feel at ease. The experience for the whole 5 months was excellent, above and beyond. Many thanks Steve and Maria

Steve · 28 December 2022

★★★★★ 5/5

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The sales consultant Jane Jubb at High…

The sales consultant Jane Jubb at High Field Manor has been fantastic. We have called Jane many times even at odd hours to ask questions and she has been helpful every time. Jane has advised us many elements in buying a new build and we hope to get a deal done soon.

Manish · 29 January 2023

★★★★★ 5/5

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Brilliant service

Brilliant service from the moment we stepped through the door. Charlotte was professional and yet had a lovely caring approach. She couldn't have done more to help us.

Trevor · 8 August 2024

★★★★★ 5/5

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Jane was so helpful and informative…

Jane was so helpful and informative during my first visit to Highfield Manor. She made things really easy to understand, was happy to discuss our situation in detail, and took her time to ensure we got the most out of our visit. She was a great ambassador for Harron homes, and they certainly seem to be a cut above the rest locally.

Jodie · 9 October 2021

★★★★★ 5/5

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I couldn’t have ask for a better sales…

I couldn’t have ask for a better sales executive. Since my reservation at forest reach plot 35, Alistair Cobbett and his team at forest reach has been very helpful, by responding to all my enquires in timely manner, explaining every detail, chasing up my mortgage offer. More to that, he is making sure everything goes on smoothly. For all of these, I’m ever so grateful

Laurantine · 8 March 2021

★★★★★ 2/5

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If you can handle the stress of repairs…

If you can handle the stress of then go ahead. Repairs requests are not resolved on time you have to almost beg and chase these guys up for days I am having to fight for repairs to be completed at my house on the boiler and kitchen floor. You are asked to email proof of the defects and then have to chase this up with phone callsI called them to report a leak from the water tank and got a response the next day unhelpfully

Mike · 24 May 2024

★★★★★ 1/5

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Terrible after care

I never wanted to listen to those who said how poorly constructed new builds homes were until I moved into our Hampton at the Wyndthorpe Chase Development Site in July 2022. Considering you have 7 days to complete and entire inspection of your property and document any "snagging" issues before it is considered your responsibility. It was only after this period did we begin to notice how terrible the construction actually was. I first noticed this when I installed a desk in my partners office, I found that the studded wall was bowed when placing the desk from one side to the other leaving an eyesore of a gap in the middle. Following this, I found that when installing shelves in the kitchen, I expected the shelf to butt up perfectly in the corner to find that it was more than a 90 degree angle. Don't even get me started on the mess that was left underneath the kitchen worktops after having to take the plinth off one day. It was only upon cleaning our French doors at the back of the house that we began noticing gashes in the glass way after the 7 day snagging period and was informed that because we'd not reported within that period, it was our responsibility. Whilst we've had some fantastic tradesmen over to fix some of the snagging issues, what's ultimately brought me to leaving a bad review is the state of the garden. Moving in during a heatwave, we knew that we had to purchase a sprinkler to keep the turf hydrated. However it soon became apparent how much effort was wasted to maintain our garden after removing the top layer and finding construction material directly underneath. All it takes is a day of rain and half our garden is a swamp. The entire left hand side had died and even after a day or 2 without rain, it's still very sludgy to walk on. After making a complaint about it not too long back we were told an operative would be round to make a report. As confirmed by the first operative, it was in terrible condition finding that in the best case there were 70mm of top soil, way under regulation and this was on top of the boulders of clay and recycling material that covered the rest. It's also a disgrace having to dig up your garden to find cans of energy drinks and crisp packets just throw under your turf before it has been laid. After waiting some time, we were told the ground workers would be round to also assess the situation and whilst they were polite and honest about the situation, also confirming the same as the previous operative who'd visited, I've still not heard anything from customer services regarding this issue. I sent a follow up email to North Midlands Customer Services 12 days ago and still have no response regarding this issue. On top of this, since reporting our turf being an issue a while back, we've over heard workers outside our house slandering us for complaining about the garden. As first time buyers, myself and my partner have been so disappointed with the customer care we've received post sale. The sales team were so welcoming and wonderful to work with on securing the house and I'm finding many of the same opinion until the sale has gone through and we're forgotten about. Regardless of how we move forward with our issues, I wouldn't recommend Harron Homes to anyway with our experiences over the past 2 years.

Sean · 21 May 2024

★★★★★ 1/5

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Nightmare from the start

We moved into our harron home (wyndthorpe chase, Dunsville) at the end of July 2022, since then its been an absolute nightmare. Buying a house is probably the most you will ever spend and you expect perfection when parting with that amount of money. This cannot be said for Harron Homes. We've had a massive list of snags ranging from poor plastering and painting finishes, to damaged kitchen items, poorly fitted windows, appliances, the list goes on and on.We've contacted customer services multiple times making them aware of the issues for them to either ignore us or fob us off with ridiculous excuses. Appointments have been made for workers to come and rectify issues, I've stayed in all day and noone has turned up. Yes, some things have been sorted, but we're almost 2 years down the line and I'm still looking at damaged items in my home everyday and harron homes are now just ignoring us. The garden is a joke. It's topped with insufficient top soil, on top of massive rocks and rubbish then clay. This has caused half the grass to die off because water isn't draining away properly. The grass that is alive is just riddled with weeds and really poor. You shouldnt have to pay out a professional to come and do your garden properly just after moving in. The common areas around the estate are awful, weeds overgrown everywhere, pavements and roads not finished and damaged. The site manager is absolutely lovely and you can tell he wants to do as much as he can to help, but when he works for such a sham company, its just not possible. Two of the sales staff (names removed by request of harron homes) honestly had no idea what was going on. The male told us we would have a fitted washing machine, which we didn't get, he told us the wardrobes would be bigger than they were, we paid for upgraded carpets and when we came for a look around they were the cheaper carpets in the wrong colour. This took OVER A YEAR to replace. We've heard from neighbours that a sales person said over the phone I'm stood looking at your wardrobes and they're beautiful, you'll love them. When they moved in, there weren't any wardrobes installed 😂 It's just lies lies lies from the very beginning. As soon as you buy, the staff dont give a toss. Do yourselves a favour and spend your hard earned money elsewhere.

Lauren · 21 May 2024

★★★★★ 5/5

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Hi Nicola

Hi Nicola What can I say, we have just come home and found that all the dead and broken trees have been replaced, and the ones that are still alive have had all the tree ties replaced. That's amazing. thank the ground works guys so much, and thank you for all your help, that is what we call good customer care, put this on your web reviews. I am sure this will help with future sales of your new builds at the Hawthornes Carlton, keeping the garden areas in good condition is great for the existing residents and for anyone viewing which can only be good for your business image.Thank you again and keep up the good work.

Alan · 20 May 2024

★★★★★ 1/5

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Harron Homes Sandlands Park Hucknall

My initial experience with Harron Homes was positive, with satisfactory customer service and timely responses to any concerns I had. However, this changed earlier this year when we began to experience recurring flooding in our rear garden, attributed to clay soil and inadequate drainage. Consequently, our garden became unusable and the grass died, taking weeks to dry out.Despite raising my concerns with their customer service team, I encountered a series of excuses rather than proactive solutions. It took persistent effort on my part to arrange for a ground inspection, which disappointingly consisted of superficial assurances regarding the presence of adequate topsoil without thorough examination.Now, I find myself in the unfortunate position of needing to remove and replace the supposed "topsoil" in my garden at my own expense and labor. This situation is far from what I anticipated when investing in a luxury new build from Harron Homes.This ordeal has significantly tarnished my perception of purchasing a new build, particularly from Harron Homes, as their lack of accountability is disheartening. Regrettably, upon further investigation, it appears that my experience is not isolated, but rather a common issue echoed in other reviews, not limited to Sandlands Park in Hucknall.Update….Hi Harron Homes,Thank you for your response. I have already raised my concerns with customer service, but I found the response unsatisfactory. The suggested solution was to wait until summer when there is less rain and then report back on the flooding. This is hardly a viable solution.Furthermore, since leaving my review, I have discovered that my neighbors are experiencing the same issue. The lack of accountability and willingness to help is disappointing.Regards, Robert

Robert · 15 May 2024

★★★★★ 5/5

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My journey so far .

My journey so far has been made a lot easier my Harron homes sales advisor Hannah has been very supportive and helpful making life easier especially with doing this alone for the first time .So thank you ,looking forward to the rest of my journey now with confidence.

Sally · 1 May 2023

★★★★★ 5/5

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Over the moon with our new home

We moved in 6 weeks ago and we are over the moon with our new home at the Shipley Lakeside development.Charlotte (sales) has been amazing from the day we first visited the development to have a look around the show homes. She was patient with us, kept us updated throughout the process and even sent us weekly picture updates so we could see our new house grow! Since moving in, we’ve had a few minor snags which Jamie (assistant site manager) has been able to resolve quickly and efficiently. He’s extremely proactive, works around our availability and makes you feel like you’re his top priority. Everyone we’ve dealt with at Harron have been brilliant and never too busy to stop by and say hello. I would like to say a massive thank you to the on-site team (Charlotte, Helen, Richard & Jamie) for a brilliant moving experience. Oliver & Jemma :)

Oliver · 10 May 2024

★★★★★ 5/5

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Reserved our dream home today at…

Reserved our dream home today at Brierley Heath. Julie was so helpful and informative about our house type , our individual plot and the development as a whole. She made sure we had all the information that we needed and went above and beyond to build a package to suit our needs. Thankyou to Julie we are so excited to move into our home!

Lauren · 6 March 2021

★★★★★ 5/5

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Spoke to Charlotte at the Shipley…

Spoke to Charlotte at the Shipley Lakeside development and she was very helpful, extremely friendly and welcoming. We loved looking at the show homes and very impressed with them. Charlotte went through lots of information with us after looking at the show home and look forward to speaking to her in the future about a purchase. Thanks

Johnathan · 30 April 2022

★★★★★ 5/5

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pre-plaster and meet the manager

Just done a pre-plaster with kev the site manager at the site Bilsthorpe Chase, Kev was very professional and the house was clean and tidy, he was very helpful going through our extras and checking they were in the correct position. It wasn't rushed and nothing was too much trouble.

Adi · 1 February 2023

★★★★★ 1/5

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Very shoddy workmanship during the…

Very shoddy workmanship during the build of the houses. After several years I gave up chasing the customer service team as there is no response from them or nothing is resolved without persistence. I sorted the smaller problems out myself, poor paint finishes, gloss all over the door handles and hinges. It took 6 years in total to get the major issues sorted, often resulting in further problems. Scaffolders broke/damaged paving stones which I got no response when I reported this. It also took 6 years to tarmac the development roads, the landscaping according to planning still hasn’t been fulfilled. Positives are - good plot sizes and generous spacious homes.

Roush · 28 April 2024

★★★★★ 5/5

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Highly recommend a house in Carlton!!

We have recently bought a house at the Hawthorns in Carlton and moved in at the end of March. It was a super speedy transaction from start to finish (we weren't even thinking about moving at the beginning of the year!!) but the whole process has been great! The site manager, Simon really sold it to us with how down to earth, trustworthy and just genuinely wants to help us enjoy our new home! We had a few snags as you would expect but he got someone on it that day! And continues to stay in touch asking us if we need anything, it's just been a lovely experience and so unlike our last house and site managers we had to deal with! Highly recommend moving into one of these houses if you are looking to move! It's so peaceful even with the continued development which Simon tries to keep away noise pollution as much as he can! But obviously we are completely understanding that this is a given with any new build developments. Great place to live!

Faye · 26 April 2024

★★★★★ 5/5

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We absolutely love our house on the…

We absolutely love our house on the Hawthorns in Carlton. The process from start to finish/ completion and beyond has been great. You normally get snags on a new build this is a given, but the site manager has been very good at getting jobs done for us. He genuinely wants you to be really happy with your new home when you move in. He is always happy to help where he can on site. The quality of the build is great and the site is just a really lovely site to be on. We absolutely love living here and love our home 🏠

Michelle · 25 April 2024

★★★★★ 5/5

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Shipley Lakeside with Charlotte

Visited Shipley Lakeside to look at the properties there. Charlotte was really helpful and explained everything we needed to know. We really enjoyed looking round the 4 bed show house and the location is very nice.

Matt · 2 February 2024