Harron Homes Dinnington reviews

★★★★★ 5/5

Trustpilot

Forest Reach Alistair (Sales executive)…

Forest Reach Alistair (Sales executive) provided an excellent service. Alistair was very helpful and always explained everything thoroughly. Also he was very accommodating with every requests we made throughout the reservation and buying process. Excellent communication and always kept us updated on any progress.Overall Alistair was brilliant and made our experience of buying our first home extremely straightforward and pleasant.Thank you.

Dineshan · 25 October 2020

★★★★★ 5/5

Trustpilot

Great experience with Julie Cliff!

We had a fantastic experience dealing with Julie Cliff at Brierley Heath (now at Laughton Gate). She was very helpful and knowledgeable of the buying process, the range of houses on site, and gave great advice when configuring our options. We would absolutely recommend buying with Harron based on our experience, so much so we are now looking to buy our 2nd Harron home. This wouldn't be possible if Julie hadn't made the process such a pleasure for us both.

Tim · 5 February 2024

★★★★★ 5/5

Trustpilot

Visited the Shipley Lakeside…

Visited the Shipley Lakeside development three times, one to enquire, once to enquire again and book an appointment and another to view a potential plot and part ex forms. All three times we was greeted in a friendly professional manner despite initially upon first visit no capacity to go any further with a property on the development. We resolved our issues and quickly informed the sales person (Charlotte) that we were in a position to proceed in a view to buy and she began helping, informing and swiftly aiding us in hopefully getting our dream home. When visiting the plot we were pleasantly surprised by the location, I also noted the quality of workmanship especially the brickwork. Everything looked well cared for and the quality was of high standard.

James · 2 February 2024

★★★★★ 5/5

Trustpilot

Shipley Lakeside

Today we have just reserved our plot at Shipley Lakeside and couldn’t be more pleased with the level of service and support we have received so far. Thankyou to Charlotte, she couldn’t have been more helpful, giving us all the info we needed to make our decision (which wasn’t too difficult given the site location!). We are looking forward to our journey and moving into our new Bamburgh home

Simon · 25 August 2024

★★★★★ 5/5

Trustpilot

Excellent Sales Reps - Shipley Lakeside, De Mauley Manor, Wyndthrope Chase & Simpson Park

I am in the process of viewing properties and want to mention specifically the excellent, kind and attentive customer service of the ladies at harron homes. Debbie at Wyndthrope Chase, Janette at De Maulay Manor, Charlotte at Shipley Lakside and the staff at Simpson Park. I want to thank you for answering our endless questions, being kind, assertive and helpful. I have viewed at other builder developments and can hands down say that the sales reps at Harron are great... from their smiles and warmth from their knowledge! Thank you

A · 30 January 2024

★★★★★ 5/5

Trustpilot

Plot 123 The Brambles

Penny, Paul and Scott have been absolutely amazing throughout our buying experience. We would also like to thank Christie and Karen who we initially worked with. This is not the first new build house we have bought but it has been, by far, the best experience. Thank You.

Michael · 28 October 2022

★★★★★ 1/5

Trustpilot

Harron Homes Far Grange Meadows Selby

We purchased on the Far Grange Meadow site in March 2023. To be honest we have been appalled by the level of post sales customer service, fighting to get jobs done and then tradesmen who comes months later from the issues being logged come looking fed up and not interested in doing the work. We expected some snagging issues in a new build but these are major issues and ones which NHBC should have picked up on. We are now in the process of complaint to NHBC and quality board. I think we have had 4 site managers in less than 10 months ! Buyers beware.

ClareS · 24 January 2024

★★★★★ 1/5

Trustpilot

Garden issues

We moved into Bishops Glade Ripon in July 2023. The garden is a huge, lovely space. But it is full of closely compacted large stones. I don’t know how deep they go but we have found it is impossible to do any planting etc. in the garden. The small amount of topsoil is mud. The drainage of the garden is poor leaving large pools of water unable to drain away. We have asked Harron Homes for support and advice with this but this has not been forthcoming. We are extremely disappointed and despondent. We do not know what to do. We cannot leave the garden as it is, we have to do something! Therefore our experience of buying this house has been spoiled and the joy of buying a new home is lost.Update - it is true that customer services have been in touch but no resolution has been suggested as yet, let alone a suitable one. When a suitable resolution has been reached I will post on Trustpilot.

Cathy · 22 January 2024

★★★★★ 5/5

Trustpilot

Top houses and super service from Hannah and Jeanett

It has been a great pleasure to have met Hannah at Bilsthorpe Chase. The property I interested wasn't available at her site althought she skilfully found a way to further help pointing me in the right direction to another site nearby where I would find the plot I like. Jeannet at the Maulay Manor greeted me with a lovely smile. She is very knowledgeable and professional. She explained all in every detail, very attentive and friendly. I am very happy about the outcome of my visit and I am looking forward to move to one of the beautiful Harron homes soon.

Mô · 22 January 2024

★★★★★ 1/5

Trustpilot

Harron Homes shameful and a discrace

Update, as suspected I get the standard cut and paste answer that everyone in Yorkshire gets So 5 times now Harron Homes or their contractors have not turned up to our property on BishopGlade Ripon incl waiting in all day yesterday without any phone call, we have 3 sheets of issues snags since June that haven't been fixed including a waterlogged garden full of builder rubble, a leaking garage with a 2 inch gap above garage door, sinking drive way, gaps in patio doors, bannister that all need to be replaced, front door that is being replaced, the list is endless excuse after excuse and delay tactics from Customer services so social media it is. No doubt I will get the same auto response here about ' we will look into it'

Steven · 22 January 2024

★★★★★ 5/5

Trustpilot

Oaklands Heath Site

Oaklands Heath site. The quality of the build was very good. There has been no issues with the electrical and plumbing works and there has been minimal plastering / paint work snags that needed to be completed. Any snags that were identified are going through the snagging process and are getting rectified accordingly. Quality of the workmanship across the board is very good.

Ben · 12 October 2019

★★★★★ 5/5

Trustpilot

We had such a fantastic experience

We had such a fantastic experience, Jane was brilliant and guided us through the process with ease. She accommodated everything we wanted without us feeling we were any trouble. Couldn't have asked for a better experience buying a new home. Thank you!

Kully · 27 April 2023

★★★★★ 1/5

Trustpilot

Issues with drains year after year at…

Issues with drains year after year at Sandlands Park. I moved into my property in December 2020 and almost immediately had issues with blocked drains - not drains on my property, but the main drains. As Severn Trent water had not yet adopted them, it was Harron Homes responsibility to resolve, but alas, they didn't want to know. After many emails to the CEO they eventually got the main drains cleared but sent a snotty letter to all residents saying they won't be clearing drains again. Harron Homes have decided to build an additional phase to the development, meaning that roads still aren't adopted by the council and drains still haven't been adopted by Severn Trent. They therefore remain the developers responsibility. All over Xmas and New Year we have been left (again) unable to shower, wash clothes or use water without fear of overflow as Harron Home has no out of hours provision that is willing to assist. After myself and 2 neighbours having Dynorod come out, we've each been told that the blockage is not on our property - it appears to be along the main drain. After relaying this to Harron Homes we've been toldn told to 'club together with affected neighbours' and pay for a drain company to clear the main drain. The main drain is Harrons responsibility. Harron have decided to make extra profit by further developing the site/adding new phases and it remains their responsibility to maintain the main drainage system. This is simply a 'cost of doing business' for them and I'm sure would have been considered in their financial analysis. Instead of taking responsibility, they push this back to residents every single time without thought or consideration for our wellbeing. I would avoid Harron Homes like the plague given the chance again. This is not good enough and they should maintain the services they are responsible for. If they had not pressed on with further development Severn Trent would have adopted the drains by now and they would have been out on Xmas Eve clearing the problem not leaving us to struggle over the festive period.

Nic · 31 December 2023

★★★★★ 5/5

Trustpilot

Very helpful…

Julia Partington was very knowledgeable and helpful when we visited the show home. She really could not do enough to make us feel welcome and valued. She was patient and took the time to explain our options and answer our queries. We will pursue this further. Thank you.

Mrs · 10 September 2022

★★★★★ 5/5

Trustpilot

Thank you Caroline at the High Gables…

Thank you Caroline at the High Gables site in Pocklington. Very informative information and answers to my questions about the property and site.

Darren · 25 June 2024

★★★★★ 5/5

Trustpilot

Reserved - Simpson Park

We have just reserved plot 26 and we are thrilled. Karen has been amazing and so helpful. The development is lovely and we cannot be happier. We cannot wait to move in! Thank you Karen and Rachel!

Tarn · 27 August 2023

★★★★★ 1/5

Trustpilot

Purchasing Harron Holmes has become the…

Purchasing Harron Holmes has become the worst nightmare we had a leak 2 weeks back I kept calling customer service who are absolutely useless and told them about my situation and sent them photo it’s gone over 3 weeks for this now still not heard anything the leak as now got worse and speaking to one of the lady in customer made me aware we are now closed till 3rd January due to Christmas festive which mean it’s okay if you have the leak it can be looked at when the festive period is over. So when your buying the house things will look really good but after you move in no doubt you will run into problems. The customer service which I think the staff there that has been dealing with my stuff need to be sacked of not taking this serious. This is a serious detrimental situation of leak I was in and they chose to ignore it and by NOT pushing it further and taking this serious. When you have paid so much money for a house it’s NOT WORTH IT. IF YOUR CASE IS BEING DEALTH WITH JENNIFER LOVE IN CUSTOMER SERVICE TEAM THEN HAPPY DAYS BECAUSE YOU WILL HAVE NOTHING DONE AND JUST FALSE PROMISES and then after a while you will be told I’m not dealing with your plot someone else is and you never know why maybe to save their own back for not doing the JOB PROPERLY. They keep saying we are sorry about this and that’s all you hear from them. This is worse disgusting pathetic experience I’ve been through and worse nightmare. One of the things that I will also do is get in touch with the local paper, and get in touch with ombudsman team. To make sure people know this.I would love people to get in touch with me face to face and discuss this of NOT buying Harron Holmes.

Ghazala · 25 December 2023

★★★★★ 5/5

Trustpilot

Matt now at Thorpe Medows

Matt initially at Heritage Green, was incredibly informative and professional. Just bumped into him again at Thorpe Medows as we were measuring up the Windsor that Matt supported me with purchasing. Same professionalism and level of knowledge regarding a different stage of the purchase journey. Matt is a commodity to the service.

Jack · 18 February 2022

★★★★★ 5/5

Trustpilot

Hannah couldn't have been more helpful…

Hannah couldn't have been more helpful and friendly. We are looking at a plot at the Bilsthorpe development and she has gone above and beyond to give us all the information that we need. Thanks Hannah 👍

Steve · 20 August 2023

★★★★★ 5/5

Trustpilot

Oaklands Heath

I am buying a house at the Oaklands Heath development and I am so grateful for Jacquie’s help- especially being a first time buyer! Jacquie has been fantastic throughout our reservation and buying journey, she is really helpful and informative and is always happy to discuss any questions with us. Thank you very much!

Ciara · 15 October 2021

★★★★★ 5/5

Trustpilot

Hockley Croft

Stress free and easy purchase of our new home. Michelle and Jessica were extremely helpful and answered all our queries and requests efficiently. The house itself is built to a high standard and as with all new builds, there are snags and the site manager is very much on the case to getting these sorted - no issue seems too small.

Sam · 28 December 2019

★★★★★ 5/5

Trustpilot

Julie was incredibly efficient and…

Julie was incredibly efficient and helpful! She explained everything at every step and made us feel at ease and very welcome!

Gabrielle · 18 July 2024

★★★★★ 5/5

Trustpilot

Great Customer Service

We visited the Shipley Lakeside Development and was warmly welcomed by Charlotte. We were looking around getting idea for when we are ready to buy next year. After a disappointing visit to Avant where customer service and build standard was shocking we were in awe of the service we received from Charlotte. The show homes were to an excellent standard and so was the customer service. Charlotte had plenty of time for us and did not push anything. She answered all the question in detail and we felt safe hands with her. This build definitely does have the family feel and we will be returning in the new year.

Jacob · 10 December 2023

★★★★★ 5/5

Trustpilot

Hannah at Bilsthorpe Chase Notts has…

Hannah at Bilsthorpe Chase Notts has gone above and beyond to make our journey easier to choose and put a deposit on our future home. Also she conversed with her Manager on a couple of queries and they have been generous and helpful. Hannah arranged a site visit with the Site Manager Kev who explained things well. Also we are sent weekly updated photos of the progress of the house. We will add another review when we are moved in. So far excellent.

J&J · 9 December 2023