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Whitegates Dewsbury reviews

4.7

★★★★★ Excellent

584 reviews across 3 platforms

1-3 Northgate, Dewsbury, WF13 1DS

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Whitegates's office in Dewsbury, at 1-3 Northgate, is rated 4.7 out of 5 across 584 reviews on three platforms, including 164 Google reviews rated 4.2.

Google logo

4.2 / 5

164

Reviews on Google

This office

Facebook logo

4.7 / 5

37

Reviews on Facebook

This office

Trustpilot logo

383

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Whitegates Dewsbury

Here at Whitegates we have been successfully selling and renting property in Dewsbury for the past 30 years. Our dedication towards customer satisfaction has enabled us to be one of the most successful agents in the town for many years. Don't just take our word for it, just look at our Google reviews and see what our customers are saying! In 2015 we moved to our brand new premises centrally located in the town centre. This move has enabled us to sell and rent even more houses and flats in Dewsbury, culminating in us managing over 400 rental properties for our landlords. If you own a property in Dewsbury, Batley or Heckmondwike and you are contemplating selling or letting then request a no obligation valuation. Some of the main reasons why our customers choose to use Whitegates in Dewsbury is as follows: - Our calls are answered 24/7 meaning no enquiry about your property is missed - Our own in house conveyancing team - Live chat facility for our of hours communication - Owner managed If you're interested in buying, selling, letting or renting a property in Dewsbury, contact Whitegates today!

Reviews

Every review we hold for the Dewsbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

This was a long and quite complex…

This was a long and quite complex leasehold sale which took most of a year to bring to completion. Whitegates (and in particular Rafiq) were helpful and professional from the start - in giving advice on pricing, in proactively marketing the property and providing feedback on viewings. But what set them apart was the way they kept everything on track through the following months to a successful conclusion - no easy task. Communications were excellent, prices are fair and I would not hesitate to recommend them. I will be using them again.

Dotviolet · 20 March 2019

Agent replied · 4 August 2023

Thank you for the kind review and we will pass your review onto Rafiq and the sales team, Thank you once again for choosing Whitegates Dewsbury to sell your property

5/5

Trustpilot

This was a long and quite complex…

This was a long and quite complex leasehold sale which took most of a year to bring to completion. Whitegates (and in particular Rafiq) were helpful and professional from the start - in giving advice on pricing, in proactively marketing the property and providing feedback on viewings. But what set them apart was the way they kept everything on track through the following months to a successful conclusion - no easy task. Communications were excellent, prices are fair and I would not hesitate to recommend them. I will be using them again.

Linda · 20 March 2019

Agent replied

Thank you for the kind review and we will pass your review onto Rafiq and the sales team, Thank you once again for choosing Whitegates Dewsbury to sell your property

5/5

Trustpilot

Experienced , knowledgeable estate agent sold my property within a few hours of it going on the market!!

I would highly recommend Whitegates. The wealth and knowledge and experience of the sales negotiator meant Whitegates were able to sell my house within a few hours of it going on the market. Prior to me chosing Whitegates,I was told by other estate agents in the area that the housing market was very slow and it was unlikely my house will sell. After my initial meeting with Rafiq, Sales Negotiator I was confident Whitegates would be able to sell my property. I can’t thank Rafiq enough.

Nazia · 1 February 2019

Agent replied

Thanks Nazia for the wonderful review, we will pass on your well wishes to Rafiq

5/5

Trustpilot

Outstanding customer service!

From the start from Ahmed coming to see us at our deceased father’s property right to the completion seen through by Hana the service we received was outstanding. In particular Hana took ownership in dealing with our buyer’s solicitor in following up robustly pushing the completion process through. We cannot thank @Whitegates enough

Gemma · 15 March 2025

5/5

Facebook

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Mosima · 13 December 2023

5/5

Trustpilot

First class buyer experience 👍🏻

Purchased a property recently with Whitegates and in particular dealt with Jess. The service she gave from a buyers point was exceptional, chasing ppl constantly and making sure the whole process was moving as it should. Some instances I don’t know what I would have done without her being my ‘port of call’ but we finally arrived at completion. Thank you Jess in particular and Michael who also assisted in her absence, for making the whole experience a lot smoother than it would have been had you not been there to help as much as you did. I wouldn’t hesitate in recommending whitegates and Jess to others and would recommend her for her attention to detail and efficiency throughout. Thank you 😊

Virginia · 8 November 2023

5/5

Google

Absolutely brilliant company, both Ikra and Abdullah were a huge huge help! Made the move as easy as possible for us and we’re always around to keep us updated and went above and beyond to help us out. Would definitely recommend using this company

Hope · 24 May 2025

5/5

Google

Excellent service from start to finish! Basit was amazing with a quick turnaround and smooth process. Friendly and approachable staff who made everything stress-free and were happy to help. Couldn’t ask for more! Highly recommend!

S · 28 August 2025

5/5

Trustpilot

After signing up for the rental

After signing up for the rental, I was able to move into my rental property very quickly. Everything was handled efficiently and professionally.

Mohammed · 15 December 2025

4/5

Trustpilot

Whitegates provided us with a good service throughout

Whitegates provided us with a good service throughout, very straightforward and friendly. Rafiq and team were very supportive and seemed to have a good knowledge of the local market. My only slight reservation was that other members of the team were not always quite as well briefed on progress, so communications could perhaps be improved. However, all in all, a far better service than I could have hoped for and a good experience all round.

Ian · 12 October 2018

Agent replied

Thank you for taking the time to leave a review . We're happy to hear that you've been happy with the service received from Whitegates Dewsbury .

5/5

Trustpilot

Letting management

I have used Whitegates for letting for over two years, whist there have been issues (namely due to the condition a former tenant had left the property in) these were quickly resolved with the help of Freda who has been an excellent support overall. It seems a rarer number of people that people go over and above to support customers these days and Freda is one, I could not thank her enough.

Andy · 23 September 2019

Agent replied

Thank you for your review

5/5

Trustpilot

Always 5* service, another property sold smoothly

Another property sold smoothly through Whitegates in Dewsbury, we would never sell through anyone else. From start to finish the team is absolutely fantastic and we cannot thank Cameran, Ahmed, Jess and Michael enough. They put in a lot of hard work, always giving 110% in everything they do. They dealt with everything for us which made our lives a lot easier, always more than happy to help on the other end of the phone, arranging appointments, viewings, photos I could go on. Highly recommended to anyone selling any type of property. A big thank you from the bottom of our hearts.

KL · 13 July 2023

5/5

Trustpilot

Excellent professionalism

I would like to express how grateful and thankful l am for the excellent service l received from Bee Azam and the entire Whitegates Dewsbury team. Bee Azam went over and beyond to assist me and my family find a perfect place for us to live. I was particularly impressed with the excellent professional help, support and communication l received from him. Thank you very much Bee Azam and Whitegates Dewsbury crew, you're the plug!! and l highly recommend you.

Tatenda · 13 July 2023

5/5

Trustpilot

Hassle Free Management

Whitegates have managed my property for over 6 years now and the only thing I’ve has to do is answer the phone from time to time. A tenant had recently moved out and left the property in a unfit state to let out again. Freda made me aware and advised me of everything that needed attention. The house was back on the market and had a new tenant within 4 weeks.

Customer · 19 December 2019

Agent replied · 27 June 2024

Thank you for your lovely review

5/5

Trustpilot

First Class Team

From the initial viewing, through to completion I received professional and friendly guidance from Camran and his Colleagues at Whitegates, Dewsbury on the sale of my bungalow, particularly as it was sold via the modern auction method, which was a totally new concept to me. Each phone call I made was answered in a very positive and friendly manner, which made the whole process stress free. Many thanks again. I will certainly be happy to recommend Whitegates.

Adele · 21 September 2023

5/5

Trustpilot

We’ve interacted with a number of…

We’ve interacted with a number of estate agents during our house search which has spanned over a few years. Everyone at Whitegates Dewsbury was always polite and helpful when arranging viewings etc. Ahmed was great to speak to and always had really useful advice. Lisa showed us around the house we ended up purchasing and handled the sale. She was lovely to speak to, always made an effort to keep in touch and the process was smooth. Thank you Lisa for all your help, and thanks to everyone for putting up with my calls over the last couple of years!

NA · 30 June 2023

5/5

Trustpilot

Recommended estate agents

I recently sold my property through Whitegates. Danni Dickinson was our main contact and was really helpful all the way through the sale process, particularly when coming towards completion of the sale. Would definitely recommend.

A · 12 April 2024

Agent replied · 27 June 2024

Thank you for your lovely review.

1/5

Google

I had a very disappointing experience with a staff member at Whitegates’ Dewsbury branch. I called several times to speak with Ikra, who had been consistently polite and helpful throughout my application process. Unfortunately, I was met with rudeness from a male staff member (who claimed to be the manager). He refused to give his name, spoke over me, raised his voice, and was generally unprofessional during the call. I detailed this experience by submitting the contact form to Whitegates and followed up after receiving no response. This was because the individual I had the issue with identified himself as the branch manager, and I felt there would be little point in directing the complaint to the very person responsible for the behaviour. I believed that raising the matter through the main Whitegates website would ensure it reached the appropriate team. It has now been over 15 days without any acknowledgment or reply, which I find unacceptable for a company of this reputation. It’s a real shame I felt compelled to leave this review, as I was genuinely impressed with the service I received from both Imran and Ikra. Their professionalism stood in stark contrast to the conduct I encountered on that call. Edit: After posting my review, the manager called me on a no caller ID number. He identified himself as the manager and began speaking, but when I tried to speak, he told me: “Listen, shut up.” I immediately ended the call. He rang me back straight away, but I chose not to answer. I’m absolutely appalled by this behaviour. If the manager had simply shown humility and apologised, I would have happily removed this review. Instead, this interaction only confirmed the lack of professionalism I initially reported.

Yusaf · 13 August 2025

5/5

Trustpilot

Outstanding estate Agents

My entire journey from initiation to completion in acquiring my property through Whitegates Dewsbury was incredibly smooth! The team, especially the designated agent Lisa, was exceptionally helpful, providing constant updates and regular check-ins. The communication throughout was outstanding, every email and phone call I received was not only reassuring but also delivered with a positive attitude. Whitegates Dewsbury has truly been exceptional in making this process stress-free and pleasant.

Anisa · 29 January 2024

5/5

Google

Amazing service from start to finish! Wow what can i say - such a smooth journey. Amy was very helpful throughout the whole process - I received regular updates and timescales. As a first time buyer, everything was explained very clearly and broken down into stages. The communication and response to queries has always been quick and I find the staff there friendly and helpful. Amy has provided me great support and very helpful in addressing any queries. Overall, I could not fault the services of Whitegates Dewsbury at all. Highly Recommended!

LHamzah · 15 May 2023

5/5

Trustpilot

100% recommended

Big Thankyou to Whitegates for selling my house so quickly and efficiently. My house was originally up for sale with a different estate agents but I had nothing but issues with them. When I decided to changed agents, Whitegates sold the house for me within 3 days of having the listing. Everything was a breeze and Danni went above and beyond to help me with the sale. Massive Thankyou to the team , I would 100% recommend.

Lindsey · 13 July 2023

5/5

Google

Great team! Very helpful and talked me through the full process, made sure I was comfortable with the information I was given. 100% recommend! Bee Azam is a legend!

Kyle · 28 August 2025

5/5

Trustpilot

Exceptional Service from Whitegates Letting and Estate Agents

I recently purchased my first home through Whitegates Letting and Estate Agents, and their service was truly exceptional. Camran Ishaq the managing director, and his team in Dewsbury made the entire process smooth and stress-free.The Whitegates Dewsbury team was professional, knowledgeable, and dedicated. I want to express my gratitude to the entire team for their hard work and dedication. Their professionalism, responsiveness, and genuine care for clients are commendable.Thank you, Whitegates, for helping me find my dream home.

Ihsan · 25 May 2023

5/5

Trustpilot

Thank you

Can say brilliant staff did so much to help us get the house we want and sell our house. They helped us out in our difficult times and went out of their way to do what ever they could,not enough words can sum up how greatfull we are. Thank you so much and a extra big thanks to Danni.

Mubashar · 8 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Whitegates Dewsbury

How many reviews does Whitegates Dewsbury have?

Whitegates's Dewsbury office has 584 reviews across three platforms: 164 on Google, 37 on Facebook, 383 on Trustpilot.

What is Whitegates Dewsbury's rating?

Whitegates Dewsbury is rated 4.7 out of 5 across all 584 reviews, and 4.2 out of 5 on Google from 164 reviews.

Where is Whitegates's Dewsbury office?

Whitegates Dewsbury, 1-3 Northgate, Dewsbury, WF13 1DS.

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