Whitegates Dewsbury reviews

★★★★★ 5/5

Google

Good service and patient with questions asked.able to go extra mile

Thato · 27 August 2025

★★★★★ 5/5

Trustpilot

Lisa Cordery was brilliant

Lisa Cordery was brilliant! Always on the ball and is really friendly. Always a pleasure to speak to.

Will · 4 November 2022

★★★★★ 5/5

Facebook

From start to completion an excellent professional and friendly approach to everything. I would highly recommend Whitegates Dewsbury for what can be a stressful and complicated process. Thank you Sarah and Jess for the 5 star service.

Graham · 23 May 2017

★★★★★ 1/5

Google

Rude, awful attitude and unprofessional. They were paid letting fees to place tenants into our property on a 12 month agreement. Clearly we expected them to carry out careful diligence in vetting appropriate tenants using previous landlord and employment references. Five months into the tenancy we had a failed rental payment. The tenants subsequently stated they would be vacating the property 6 months early due to employment difficulties and would be moving back into a family home. We faced months of a rent free period and a decent repair bill. However, the above is NOT the reason for this negative review. We clearly then decided not to use Whitegates when we decided to market the property for sale. We subsequently received a message from their agent who expressed his disappointment that we did not use his company for marketing the sale. His argument was we owed him some loyalty for the late evening calls for dealing with the problem tenants his company put into our property! When I volunteered the reasons (above) his words to me were 'nonsense'. I will let those reviewing this form their own opinion.

Ibraz · 15 May 2020

★★★★★ 1/5

Google

NOT WORTH 1 STAR! Absolutely awful wouldnt recommend to anyone! First thing is poor communicational skills. The property manager (Fareda) has abused her position of authority and acted in a verbal communication by phone in an intimidating, aggressive and threatening manner towards us numerous of times. Using foul language towards my Father and Mother and they was taken advantage of language barrier when they told clearly they dont understand english but was still spoken and shouted at for stating their concerns. Having lived there for almost 2 years has been a nightmare as no repairs were done at the property whichever contractor was sent out did nothing infront of us besides little bits and bobs and then took pictures and went. We hadnt recieved any help or reconciliation about the property or out concerns. When the time of moving out came we had given the keys in a day late and had lost a key so was told would be charged 30 to 40 poouds out of bond which was understandable but was given WRONG information. We are charged around £120 for changing locks for one door. Then the property manager had checked the house state and hadnt mentioned anything that was damaged etc. Funny thing is we paid £800 or a bit more for bond and apparently all we get told that we would receive back is £100 and abit? Contractors, landlord family and whitegates agents themselves have been to property numerous of times and not once mentioned the property is in bad state? The whitegates agent called Sarah had come to our property and mentioned that 'landlord hasnt done no work' then which my mother had mentioned 'this is what we have been complaining about but no one taking notice'. We had raised our concerns with the landlords relative but no changes were made. We are still awaiting the bond return and have stated we would like the right amount of bond returned as it is ridiculous. We will be leaving reviews as we was left one before and was threatened and spoken disgustingly.

Maariyah · 15 May 2020

★★★★★ 5/5

Trustpilot

The purchase of the property was…

The purchase of the property was complex to begin with however, Rafiq Kayat was most patient and most helpful, I received proactive responses and I was always kept up to date with the process.

Zach · 28 June 2019

★★★★★ 5/5

Trustpilot

I couldn't be happier with the service

I couldn't be happier with the service we received from Bee and the whole team at Whitegates!Renting a property for the first time the communication throughout was excellent and the whole experience was hassle-free it was handled in a friendly yet professional way Bee did a great job Super easy, digital paper work made the process so much easier Thanks Whitegates!!!

Mo · 30 March 2023

★★★★★ 5/5

Google

Whitegates were very professional in dealing with my recent home acquisition. Jess Hobson in particular kept me informed throughout the home buying process. Thank you to Jess. I would definitely use Whitegates in the future.

Paul · 16 May 2018

★★★★★ 5/5

Google

Had such a great experience with whitegates. Their staff are brilliant especially Sarah who came to value our house. She is fantastic and knows how to be proactive. Well done to all the staff at whitegates.

Kirsty · 20 April 2017

★★★★★ 5/5

Trustpilot

A massive thank you to Whitegates…

A massive thank you to Whitegates Dewsbury for selling my property this year. The whole service from start to finish was exceptional. Rafiq gave an honest and detailed market appraisal and sold my property in just 7 days. Thank you again to Rafiq and his fantastic team of property professionals.

Lee · 23 December 2018

★★★★★ 4/5

Trustpilot

Danni is fab she has been amazing since…

Danni is fab she has been amazing since she took the role of property management over. Can’t fault the work she does and keeps you well informed.

Sarah · 6 May 2021

★★★★★ 5/5

Trustpilot

Freda and Lizzie are the best!

5 stars for Whitegates agency!Very helpful,experienced staff,look after property,give me a best advice.Because of problems in my family i cancel my contract and move out from my beautiful flat.Agency ladies Lizzie and Freda understand my problem and very professionally help me sort it out.All the best for you.Thank you!

Edvinas · 18 June 2019

★★★★★ 5/5

Trustpilot

Nicola and her team were very helpful…

Nicola and her team were very helpful with helping me and my partner find a place to let and helped us settle in nicely.

Megan · 1 November 2021

★★★★★ 5/5

Google

i have rented a bungalow from whitegates everyone has been very helpful to me i couldnt ask for more.

Gail · 8 May 2025

★★★★★ 5/5

Trustpilot

Spot on, as sound as they come.

Perfect little team to contact and help, as much as a pain I was to deal with.Thanks so much for all you did to help me get in and sorted. Cheers to Laura, Danny and the rest of the team.If I ever need to look for another property, you guys will be my first port of call.

Ollie · 23 June 2023

★★★★★ 4/5

Trustpilot

After a multitude of issues and…

After a multitude of issues and challenges within our rental property, with both the neighbours and the landlord, we have been advised by the ever so efficient and professional Freda (Newly appointed manager of Whitegates Dewsbury) that the consistency of the the service we received throughout our 12 months as rental tenants was not to Whitegates standards.Meeting with Freda and resolving our issues both effectively and swiftly ensured that both me and my partner were not subject to more torment and victimisation from the neighbours of our rental.Thank you to Whitegates for dealing with our property issues and for also making our exit from this property easy and simple- and to Freda, you are an absolute asset to your company.

Sahrah · 6 August 2019

★★★★★ 5/5

Google

Had an excellent experience through the whole process of renting our home through whitegates. In particular Nicola Neagle. Her professionalism and genuine care for the customer was brilliant from start to finish. Thankyou Nicola!

Jacqueline · 20 April 2018

★★★★★ 3/5

Trustpilot

My wife and i where with white gates…

My wife and i where with white gates dewsbury renting a property in heckmonwike,at first the maintenance service was extremely poor,we had several issues,but now i am positive that the rental team lead by freida will improve no end,so new tenants will have no problems from now on

Mark · 18 July 2019

★★★★★ 5/5

Facebook

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Sandra · 17 July 2021

★★★★★ 5/5

Trustpilot

Fantastic letting agents

Whitegates Dewsbury were fantastic letting agents. Always responsive and pleasant to deal with, from beginning to end of my tenancy. Thank you!

Peter · 15 January 2022

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service - many early viewings booked in and an offer was made on my property within 4 days of starting the viewings. Only 5 weeks to completion of the sale - could not have been given better support- thank you to all staff involved. Would definitely recommend.

Mrs · 2 April 2019

★★★★★ 5/5

Google

Really friendly, smooth process and helpful, every step was communicated clearly, highly recommended…

Muhammad · 28 June 2025

★★★★★ 5/5

Trustpilot

Incredible experience

It was Bee who helped us find an accommodation.We were struggling to get a house.I must say it was Bee who made it possible.We got viewing and the processing was too fast that we got the keys in 5 days.Words are not enough to show my gratitude.Thank you so much and you will always be in our prayers.

Nandhana · 12 April 2023

★★★★★ 5/5

Trustpilot

Excellent service and Best staff

Excellent service and Best staff. Very welcoming.

Clive · 29 August 2025