Trusted Agent profile
★★★★★
129 reviews across 1 platform
4 Bank Street, Newton Abbot, Devon TQ12 2JW
Connells's Devon office at 4 Bank Street is rated 3.9 out of 5 across 129 reviews on 1 platform, including 129 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Devon office, from every platform, shown as written. First names only.
5/5
GoogleVery polite and very helpful on Especially on the remortgage said definitely, nothing is to much trouble will be using again great work team.
Steven Winter many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJazmin Sam and Shane we all very helpful and friendly. Highly recommended.
Thanks for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently rented a property through connells at newton abbot.The whole process went swiftly and smoothly right to us moving in.Many thanks to Abbi and Beth who dealt with everything for us in a really friendly but professional manner. Mr and Mrs Riseley
5/5
GoogleNick showed me round a house in Bovey and was very friendly, courteous and helpful - taking note of all my queries and following up on them later. Very good customer service!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently rented a property from Connells. Beth was a joy to interact with. She made everything very easy indeed, everything was done very quickly and at a very reasonable cost. I can recommend them very highly. Thank you Beth.
5/5
GoogleDom, Ryan and Rod are great. They hosted an open day which drummed up a lot of interest in my property - it sold within weeks. They were all very helpful in answering my many questions and were communicative throughout the whole process. I opted for the additional marketing pack which was refunded very promptly after completion. I was also impressed with their conveyancing services and would recommend that too - the online portal is very good. Thank you!PositiveResponsiveness, Professionalism
5/5
GoogleBrilliant service from all at connells, especially Charlie and his patience!! Thankyou :)
5/5
GoogleProfessional and prompt. Extremely helpful.
Thanks Clare for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleWe are first time buyers and this estate agents have been really helpful thus far. In particular, Charlie, has been wonderful. He was very knowledgeable and gave us some really good advice which is wonderful with us completely new to this. He showed us around a few properties recently and he made the experience from start to finish great, he kept us informed and knew his stuff, would really recommend.
5/5
GoogleVery kind and helpful personnel. I visited this agency several years ago because I needed advice regarding accommodation. They were able to help me.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleTheir mortgage brokers are time wasters. Go elsewhere!
Hi, we're sorry to hear about your experience with our mortgage brokers. Your feedback is important to us. If you would like to discuss this further, please contact us at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleC alamity: Poor Customer Service in every possible way......... O rdeal: They NEVER call you back when requested........ N asty: Uncaring & unable to take care of a potential customer..... N egligent: No estate agent on second viewing !! (vendor only) E nemy: Won't work with you...... L azy: No communication, have to always chase them..... L iars: Fobbed off with excuses......... S candalous: No loyalty, No morals, No decency....... The worst experience I have ever encountered. Who ever manages the branch is clearly unable with NO people skills. The only positive that has come from this grim experience is my passion to warn any other decent folk to save their souls & steer clear of Connells..........................DISGUSTED !!! Shame there is not a NO star option.
5/5
GoogleA very quick and efficient service. They did what they said they would. I would highly recommend the manager and his team.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleWould not recommend to my worst enemy - Con artists and unlawful behavior. Will charge you for services they do not deliver, make no attempt to amend the wrong until you chase and chase and chase. They do not answer e-mails, fail to deliver on their promises of call backs, and will refuse to help you when you go into the store. Even if we saw our dream home through this company we'd choose not to rent/buy it. If you want your mental health to remain intact, find someone else to rent/buy/find tenants with.
5/5
GoogleCharlie Capener at Connells was very knowledgeable whilst giving us our free evaluation. He gave us a fair valuation on the property and good information of what we should consider next. He was incredibly nice and listened to everything we said. I would definitely trust him to find a good buyer for our house.
5/5
GoogleBrilliant help, Beth was very professional in helping us get our house very quickly.
1/5
GoogleWe offered on a house this week, we found out that the seller had accepted someone else’s offer through the website when trying to show the property to a friend. Had not heard anything from Connells, called up and was informed our offer had not been accepted. Awful communication.
5/5
GoogleRight from the start we experienced good and efficient service from Charlie at Connells, always prompt on time and courteous, listening to our thoughts and ideas from the very first meeting, through valuation and subsequent meetings. An open house day quickly arranged and an immediate prospective purchaser, thank you,
1/5
GoogleLeft us waiting for 90 minutes at a property we had arranged to view. 2 different employees failed to call us back to confirm whether they would be coming to meet us. Send an email which was never responded to. Awful customer service, would never sell with them.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleAmazing service from these guys! They helped me sell my property quickly and professionally. We’re always very helpful and willing to go out of their way to make sure I get the best offer possible and make sure I was happy with everything.PositiveQuality
4/5
GoogleI’m very grateful to Charlie and Ryan for their advice. They were both very willing to go the extra mile and answered my great many ‘what if’ questions! Thank you!
1/5
GoogleTrying for over a week now to view a flat! Still no appointment booked. They just don't care.
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
2/5
GoogleAfter a few years using Connells as my property management company I had to leave due to a poor service and a severe lack of communication.
1/5
GoogleDidn't call me back ,Always speaking to someone different & seemed very confused how to sell a shared ownership property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Devon office has 129 reviews across 1 platform: 129 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 3.9 out of 5 across all 129 reviews, and 3.9 out of 5 on Google from 129 reviews, checked 9 October 2026.
Connells, 4 Bank Street, Newton Abbot, Devon TQ12 2JW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.