Trusted Agent profile · Devizes, Wiltshire

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Jones Robinson Devizes reviews

4.8Platinum winner · 2026View award details

★★★★★ Excellent

549 reviews across 1 platform

4/5 The Market Place, Devizes, Wiltshire, SN10 1HT

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Jones Robinson's office in Devizes, Wiltshire, at 4/5 The Market Place, is rated 4.8 out of 5 across 549 reviews on 1 platform, including 549 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.

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4.8 / 5

549

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This office

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About Jones Robinson Devizes

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

Excellent - great property sales pack with lovely photos. Very responsive to viewers requesting visits. Helped our purchasers find the right mortgage deal, and were very supportive of them through the process of buying our house. Regular communication with us, and also buyers and their solicitors. A super sales result, completed just before Christmas! Everyone happy.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 25 August 2022

Agent replied · 30 July 2023

Thank you Louise, that's super feedback - we have loved being of help - have a great Christmas!

1/5

Google

Woeful levels of communication and service throughout. A laissez-faire approach throughout a protracted four month transaction. I have no idea what roles the Sales Manager and Office Manager play. Failed to communicate the absence of probate on property being purchased. I will avoid this agent at all costs in future.

Nigel · 22 June 2023

Agent replied · 30 July 2023

We are obviously disappointed to receive your review, Nigel, and are communicating directly following your complaint and comments after exchange. Jo Woolley

5/5

Google

I found Toby and Andrew to be always on the case and very helpful in getting our move into Devizes all done and dusted. Toby, although I am technically his customer always did the best he could for us and always communicated when he said he would We are impressed.

Mark · 22 June 2023

Agent replied · 30 July 2023

Mark - thank you posting these lovely comments! Toby and Andrew have loved being of help!

5/5

Google

Friendly and professional staff, always helpful. Although it took a long time to secure the sale of my mother's flat due to circumstances beyond our control, I was updated on a regular basis and was happy with how the sale was handled. I would recommend Jones Robinson & would use them again should I wish to sell my own property.

Sue · 22 June 2022

Agent replied · 30 July 2023

Thank you for posting this lovely review and recommendation Sue!

5/5

Google

Friendly, helpful and efficient - nice people and good agents all round

Audrey · 23 April 2025

Agent replied · 24 March 2026

Thank you, Audrey. We really appreciate you posting this review!

5/5

Google

I had the pleasure to meet with Rosie from the Devizes branch. She comes across polite, knowledgable and professional. A no-nonsense approach from all angles. Easy to talk to, discussing any questions I may have had. I hope we can work together on property sales in the near future.

Eva · 22 June 2023

Agent replied · 30 July 2023

Eva, thank you very much for posting this kind review for Rosie! We really appreciate it!

5/5

Google

When purchasing our property, they went above and beyond to help make everything run smoothly, were quick to respond and kept us up to date with any progress and also helped us with any issues we had while purchasing. Would 100% recommend to anyone, they couldn’t be more helpful

India · 22 June 2023

Agent replied · 30 July 2023

Thank you very much for posting this kind recommendation! We really appreciate it!

5/5

Google

I used an online estate agent to sell my house, but bought my new property through Martin Walker estate agents. I won't be using an online estate agent again - Andrew at Martin Walker was so helpful and professional, and the service he gave was far better than our own estate agents. I am recommending Martin Walker to everyone.

Mel · 22 June 2017

5/5

Google

Have been very impressed by Toby for assisting with house purchase and Mikyle for assisting with letting my property. Friendly, efficient, professional and honest service on all occasions. Highly recommend. Thank you!

Cécile · 22 June 2024

Agent replied · 24 March 2024

Cécile - thank you for posting this lovely recommendation. Toby and Mikyle have loved being of help.

5/5

Google

My wife and I have had two properties for sale through Jones Robinson; and though the market has been a very challenging one, we have been thoroughly pleased with the help we have been given. The staff at Jones Robinson are all friendly, …

Cully · 8 October 2023

Agent replied · 18 October 2023

Cully - thank you for posting this fabulous review for Andrew, Miklye, Toby and Rosie! We really appreciate it.

5/5

Google

Very friendly and knowledgeable, really helped us with the purchase of our house!

Simon · 23 March 2025

Agent replied · 23 October 2024

Thank you, Simon.

5/5

Google

Andrew I would like to thank you and all the team for an efficient, friendly and professional job in selling our house. Despite the difficulties imposed by the covid situation you and your team were always at the end of the phone and I have no doubt that the process would not be completed yet if Jones Robinson had not been involved. Thank you! Liz and Phil

Liz · 4 December 2020

Agent replied

Thank you both for this review, we really appreciate it and are so pleased we could be of help!

5/5

Google

My Stepdad recently sold his house through Jones Robinson. I really cant fault the service they provided. Despite him being in a chain selling and buying a new property they really did try hard to make sure everything stayed on track. Every …

J · 8 October 2023

Agent replied · 30 July 2023

Thank you for posting these kind lovely comments - Andrew will be absolutely thrilled to read your feedback!

5/5

Google

We were very happy with the service received from the Devizes office of Martin Walker - Mikyle, Andrew and Clara were all a pleasure to deal with and they were all very "on the ball". Our purchase through them went very smoothly and we are now happily settling into our new home. Highly recommended!

Mona · 22 June 2019

5/5

Google

A very friendly and helpful team who were available to answer any questions I had throughout my experience. I also got a lovely gift when collecting my keys. Thank you!

Sam · 22 June 2024

Agent replied · 18 October 2023

Thank you for posting this review, Sam!

5/5

Google

I was impressed with Andrew Francis' personal approach and attention to my house purchase from the start to the end. It felt like my interests are well looked after and all my questions were answered fast. Any arising problems were dealt …

Dessie · 8 October 2023

Agent replied · 27 August 2023

Thank you, Dessie! Andrew will love reading your kind comments.

5/5

Google

I want to thank the team at Jones Robinson Devizes for their professionalism, patience and expertise. This was a Power of Attorney sale so the sale of the property wasn't straight forward and I'd never sold a house before!! The Devizes …

Anne · 8 October 2023

Agent replied · 27 August 2023

Anne - thank you for posting this kind review! We really appreciate it!

5/5

Google

We recently sold our house in Devizes and the service we received from Jones Robinson was of an extremely high standard. …

Geraldine · 8 October 2024

Agent replied · 24 August 2024

Thank you for posting this kind review, Jim! The team will love reading these kind comments.

5/5

Google

Nothing but praise for Toby Hassell and his colleagues at Jones Robinson in Devizes. If you are selling a property I would look no further than Jones Robinson!

Richard · 22 June 2024

Agent replied · 27 August 2023

Richard - thank you for posting this kind review. Toby has loved being of help.

5/5

Google

Many thanks to Andrew and Mikyle and the rest of your team for all your help with this.

Richard · 10 March 2020

Agent replied

Thank you for posting this review, Richard, the team at Devizes will really appreciate it and I know Andrew and Mikyle enjoyed working with you.

5/5

Google

We were really impressed with the team at Jones Robinson. They helped us market our property to achieve the best price, were really responsive and looked after our interests all the way through to completion, particularly as the market …

Sharon · 8 October 2023

Agent replied · 30 July 2023

Thank you for posting these lovely comments, Sharon - We really appreciate it!

5/5

Google

Had a great experience as a buyer and seller with Jones Robinson. They contacted us weekly with any updates on our purchase, were very understanding despite a lot of back and forth due to the solicitors. Despite the pandemic the service has been outstanding.

David · 22 June 2023

Agent replied

Thank you David, this is great to hear and we really appreciate you taking the time to post a review!

4/5

Google

Jones Robinson acted as selling agents for our property in Devizes , whilst it was a laborious process , they maintained contact with us throughout and acted as intermediaries with the buyer to try and keep things moving. Professional and reliable , we have used them in the past and would do so again

Paul · 22 June 2022

Agent replied

Thank you Paul, we really appreciate your feedback, glad to hear we got there in the end! We would be delighted to assist you again in the future!

5/5

Google

We chose Jones Robinson to sell our property and the team in the Devizes office were helpful and supportive throughout the whole process. Would definitely recommend and use again in the future.

Alan · 23 March 2024

Agent replied · 24 March 2024

Thank you for taking the time to post this recommendation, Alan! Andrew has loved being of help!

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Questions about Jones Robinson Devizes

How many reviews does Jones Robinson Devizes have?

Jones Robinson's Devizes office has 549 reviews across 1 platform: 549 on Google.

What is Jones Robinson Devizes's rating?

Jones Robinson Devizes is rated 4.8 out of 5 across all 549 reviews, and 4.8 out of 5 on Google from 549 reviews.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Devizes won Platinum; Jones Robinson, Newbury won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Devizes office?

Jones Robinson Devizes, 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT.

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