Trusted Agent profile · Derby
★★★★★
840 reviews across 1 platform
Liversage Street, Derby, DE1 2LH
Lovell's office in Derby, at Liversage Street, is rated 4.1 out of 5 across 840 reviews on 1 platform.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Colliery Telford
Great sales team- very helpful and informative. David answered all my many questions and queries and gives us confidence buying from Lovell. Now looking forward to the home demo and moving our family into our lovely new home.
2/5
TrustpilotCheck carefully
Very little support after purchase. Difficult to get contractors to follow up.
Hi Emma, Thank you for your review and we are sorry to hear you feel this way. If you would like to email me on marketing.eastern@lovell.co.uk and I can look into any outstanding issues for you?Kind Regards, Lovell Homes
5/5
TrustpilotLovell Homes -Glassford
Moved in Lovell Home Glassford (Lanarkshire) estate in February. Customer service, build quality and communication has been excellent. Love our new home. Highly recommend builder
Hello Jennifer and thank you for your review. We're delighted to read your review regarding the service you have received with your new home. This is just the type of feedback we hope to receive and we will pass on your comments to the site team.Thank you again for your review.Lovell Homes
5/5
TrustpilotDetail explanation of the purchase with…
Detail explanation of the purchase with support of material, flexible arrangement
Thank you for your comments, we will pass them onto the team. Lovell Homes
5/5
TrustpilotAwesome Staff
The staff there are very helpful and provide appropriate information.
Thank you for your lovely review. We are happy to hear you're pleased with the service you have received at Spinners Quarter. We will pass on your comments to Jade, Caroline and the team for you. Many Thanks Lovell Homes
5/5
TrustpilotGreat so far
Great so far Made me feel comfortable with my buy Extremely informative and quick easy and simple
Thank you for your review, we hope you will enjoy your Lovell Home.
5/5
TrustpilotSales team
Amazing friendly service
Thank you very much for your 5 star review. We have passed your comments on to the team and we look forward to welcoming you into your new home.
5/5
TrustpilotLovell Homes
Full professional team providing any help from beginning till purchasing dream home.
Thank you taking the time to leave a review. I will ensure the Sales team at Nar Valley Park are praised for your kind comments.The Lovell Team
5/5
TrustpilotReally friendly and polite.
Really friendly and polite. I would recommend everyone who are buying their new house.
Thank you for your lovely review, we are really pleased to know that you would recommend us.The Lovell Homes team
5/5
TrustpilotExcellent service so far in helping us…
Excellent service so far in helping us select our new home. Aiming to complete the purchase before Christmas
Hi Steve, Thank you for your review, we are delighted to hear that you are receiving excellent service, thank you for choosing a Lovell Home. Kind regardsLovell Homes
5/5
TrustpilotGreat experience
Great experience, everybody so happy to help. Lovely homes and fantastic spec.
Thank you for your review Ben. We are so pleased that you are enjoying your experience and happy with the quality of the homes. We have passed your positive comments onto the team and we look forward to welcoming you into your brand-new Lovell home. Kind regards, Lovell Homes
5/5
TrustpilotFriendly and helpful
Friendly and helpful, what more could you ask for.
Thank you for leaving us this lovely 5-star review. We’ll pass your comments on directly to the team at All Saints Green.The Lovell Team.
5/5
TrustpilotFriendliness and professionalism of…
Friendliness and professionalism of staff on site.
Thank you for your review, we will pass on your comments to the team. Lovell Homes
5/5
TrustpilotExcellent service to date
Excellent service to date. Mandy the sales rep is very friendly and efficient.
Thank you Andy for your review about the service you received from Mandy at The Acorns.We will certainly pass on your comments to Mandy who will be so pleased to have made such an impression.The Lovell Team
5/5
TrustpilotReservation - Acle
The process so far (up to plot reservation) has been first class. Really helpful and informative ....
Hi Simon,Thank you for your First Class review on the reservation process at St Edmunds Park, Acle. We will pass your lovely comments onto David, who will be so pleased to hear how you feel about the service he provided.Thank you for choosing to buy from Lovell HomesKind regardsLovell Homes
5/5
Trustpilotcustomer
We received very friendly and good service. The information provided is professional and helpful.
We are so pleased to hear that your experience has brought value to you. Thank you for your review. Team Lovell
3/5
TrustpilotPrincipal Point
Quality of the home built is fantastic. However the quality of customer service is horrific.Build 5/5Customer service 0/5
Good afternoon, we are sorry to hear that your experience with us hasn't been satisfactory. So we can resolve your query please contact our Customer Care department.Many thanksLovell Homes
5/5
TrustpilotGreat service from Lovell homes
Great service from Lovell homes, everything was explained very clearly and nothing is too much trouble.
Thank you for you review, we are delighted that you are pleased with your journey so far and will pass on your comments to the team. Thank you for choosing a Lovell Home.Lovell Homes Team
5/5
TrustpilotExcellent service
Very helpful and quick communication
Hello,Thank you for your review, we are happy you received great service from the team, we will ensure to pass on your comments.Kindest RegardsLovell Homes
5/5
Trustpilotnice homes with more spacious
it was nice experience,
Hi Shijo, Thank you for your kind review, I will make sure to pass your comments onto the team. Thank you again, Lovell Homes
5/5
TrustpilotGreat service
Very helpful and friendly staff ever ready to help and patient
Thank you for your positive feedback, we will pass on these comments to the team. Thank you for choosing a Lovell Home
5/5
TrustpilotExcellent customer service from Wendy…
Excellent customer service from Wendy at Lovell homes.
Thank you for your lovely review. We will pass this onto Wendy and the Team. Kind regards, Lovell homes
1/5
TrustpilotAvoid cowboys at all cost
Doesn't even deserve a 1 star from start bad experience rude customer service couldn't care once the house was signed over nearly 2 years in and not recieved an inspection to do the defects appalling the list goes on
5/5
TrustpilotLovely ladys ,explained everything
Lovely ladys ,explained everything. Got plenty of time for us .special mention for chloe Reade
Thank you for your review. We are pleased you have enjoyed your buying experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lovell's Derby office has 840 reviews across 1 platform: 840 on Trustpilot (across the whole business).
Lovell Derby is rated 4.1 out of 5 across all 840 reviews.
Lovell Derby, Liversage Street, Derby, DE1 2LH.
