5/5
TrustpilotExcellent
Staff very helpful 👍 Start to finish so nice
Agent replied · 11 June 2024
Hello DeepThank you for your review, we are glad to hear you've had a good experience with us.We hope you enjoy your new home.Lovell Homes
Trusted Agent profile
Lovell Derby reviews
★★★★★
840 reviews across 1 platform
Liversage Street, Derby, DE1 2LH
Lovell's Derby office at Liversage Street is rated 4.1 out of 5 across 840 reviews on 1 platform.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good service
Very good service, staff very much co-operative.
Agent replied · 11 June 2024
Hello Harleen, Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
5/5
TrustpilotPlot Reservation
Sales staff kept us informed in the weeks before our reservation.At the reservation appointment we were given clear and full explanations of what was involved, timescales and property information.
5/5
TrustpilotVery efficient and comprehensive
5/5
TrustpilotExtremely friendly and helpful service
Extremely friendly and helpful service. A stressful period is eased by Ann Marie's professional handling of the process.
5/5
TrustpilotNew Home
I cannot thank you enough for all the help and support I have received so far in securing my plot. I’m so excited to be moving into one of your lovely new homes.
5/5
TrustpilotTop marks for Shane at Shawbook Manor
Top marks for Shane at Shawbrook Manor. Problem reported at 14.33 today, problem solved by 15.18
5/5
TrustpilotPlot
Very Good Service
Agent replied · 25 September 2026
Thank you very much for taking the time to leave us a 5 star review Lakshan. We wish you all the best in your brand-new Lovell home.
1/5
TrustpilotHORRIBLE COMPANY USES CHEAP MATERIAL…
HORRIBLE COMPANY USES CHEAP MATERIAL AND DOES SLOPPY WORK !
4/5
TrustpilotGood enquiry experiences and appreciate…
Good enquiry experiences and appreciate their professional services and advice on this purchases house. I will recommend my friends to choose this builder.
5/5
TrustpilotThe sales manage is enthusiastic and…
The sales manage is enthusiastic and helpful. We appreciate the prompt and good work for the follow up work. Thank you.
5/5
TrustpilotFriendly
Friendly, flexible and helpful team!
5/5
TrustpilotJordan / Kinglynn
Agent replied · 5 June 2026
Thank you for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan. We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review. Thank you again.
5/5
TrustpilotExcellent staff
Agent replied · 5 June 2026
Hi Keith, thank you for your lovely review. We look forward to welcoming you into your new home. Thank you, Lovell Homes.
5/5
TrustpilotVery accommodating with dates and times…
Very accommodating with dates and times for viewing, no hard sell
1/5
TrustpilotAbsolutely appalling after care in…
Absolutely appalling after care in relation to fixing snagging problems.
5/5
TrustpilotMy partner did a review for us both as we are buying a bungalow together
My partner did a review for is both
4/5
TrustpilotPolite response
5/5
TrustpilotGreat service
Rating only, no written review.
Agent replied · 23 August 2024
Hi Ervis, Thanks for taking the time to write such a positive review and rating about our team at Lockside, I'll ensure they see it today. Many thanks, Lovell Midlands.
5/5
TrustpilotHelpfully and great presentation
Rating only, no written review.
5/5
TrustpilotEasy to select and reserve my new home
Rating only, no written review.
Agent replied · 11 June 2024
Hi John, Thank you for your 5 Star Review. We look forward to welcoming you into your new home. Thank you again, Lovell Homes.
5/5
TrustpilotGreat customer service
Rating only, no written review.
Agent replied · 11 June 2024
Thank you for taking the time to leave such great feedback for our team. I'll make sure Hyacinth gets the message. If you need anything further please don't hesitate to get in touch, we're always happy to help. Have a lovely day. Lovell Midlands
5/5
TrustpilotFriendly and efficient service
Rating only, no written review.
Agent replied · 11 June 2024
Hi Vanessa, Thank you for your review, we glad you have had a good experience with ourselves. I will make sure to pass your comments onto the sales office. Thank you again, Lovell Homes
5/5
TrustpilotExcellent service soo happy
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lovell Derby
How many reviews does Lovell Derby have?
Lovell's Derby office has 840 reviews across 1 platform: 840 on Trustpilot (across the whole business).
What is Lovell Derby's rating?
Lovell Derby is rated 4.1 out of 5 across all 840 reviews.
Where is Lovell's Derby office?
Lovell Derby, Liversage Street, Derby, DE1 2LH.
