Every review we hold for the Derby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am a landlord and was Impressed by the knowledge and expertise of Rebecca. She instill confidence that sway our decision to choose this as a rental company.
Despite the initial communication problems I encountered with other staff at leader Derby, lack of informing me of a viewing or feedback, this was quickly rectified by Mya who took charge and with her professionalism quickly changed the dynamics and within weeks we have had interest with our property.
Mya should be recognized in this company for her can do attitude and customer service.
David · 13 January 2021
★★★★★ 5/5
GoogleAbsolutely wonderful staff and very friendly to talk too. First time renters and they walked us through it step by step and were always willing to go the extra mile to give us a helping hand. Would highly recommend to use leaders where possible
Ethan · 26 October 2021
Agent replied · 25 October 2024
Dear Ethan Bates,
Thank you for the great review of our Leaders Estate Agents Derby Central team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleDanielle Martin, Teresa powell and their teams have been instrumental in helping me, my wife and two babies secure a home and continue the partnership with leaders. Well done and keep up with the good work.
Ha · 26 October 2022
Agent replied · 25 October 2024
Dear Ha Ns,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleExcellent 👌🏿 service provided by Daria. Will definitely recommend family and friends. Keep up the good work …
Ruth · 27 February 2024
Agent replied · 23 November 2024
Dear Ruth Mutanda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleLeaders have been great through my move. Everyone I’ve interacted with has been very professional and welcoming
Emily · 28 February 2024
Agent replied · 25 October 2024
Dear Emily Bagshaw
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent experience with leaders they were helpful with finding my property
John · 28 May 2024
Agent replied · 25 October 2024
Dear John Englezu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleApologies for the delay in my review, but I can't possibly give any less than 5 stars!
Amazing team of people who were helpful and friendly at all times.
Nathan Arnold in particular- give the man a pay rise or something!
We were incredibly picky, so we worked him extra hard to find our perfect place and it really paid off.
Me and my partner are so over the moon with our first place together.
Thank you for all the help and patience! :)
Robyn · 27 October 2019
★★★★★ 5/5
GoogleFast, polite and really friendly. Answered all my questions promptly. Highly recommended!
SaiyanDan · 28 April 2024
Agent replied · 25 October 2024
Dear Saiyandan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleErin has helped us set up our new tenancy for our new home, we cannot thank her enough for her help! Great service and would thoroughly recommend using them!
Lisa · 26 October 2022
Agent replied · 25 October 2024
Dear Lisa,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can’t praise your company enough especially your colleague Emma Wood! She has extensive knowledge about her role helping me get the best service out of Leaders for someone who had no idea what I was doing! Polite, fast, efficient and goes the extra mile !
Amy · 27 October 2018
Agent replied · 25 October 2024
Hi Amy, we are so happy to read such a great review about Leaders Derby Central and are pleased to hear that Emma has been able to provide you with an exemplary level of service throughout your dealings with her. We will ensure that your comments are passed onto Emma so she is aware of your thanks. Kind Regards, Leaders
★★★★★ 5/5
GoogleJoe Horton from the Derby branch was absolutely amazing and we are incredibly happy with his fantastic service. Would highly recommend him and Leaders. Very satisfied.
Derek · 10 November 2022
Agent replied · 9 November 2024
Dear Derek
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEasy service and process to get all set up
Paul · 10 April 2025
★★★★★ 5/5
GoogleMy experience with leaders has been exceptional especially with the help of nathan, he made mine and my boyfriends life so happy, the help and support he gave us was brilliant, such an amazing person to help you with your first home, so grateful i had the pleasure to of had his help.
Paige · 27 October 2019
★★★★★ 5/5
GoogleNathan & the team at Leaders we’re fantastic!
Everyone was polite & friendly and made the whole moving process stress free.
I highly recommend this company to anyone looking to move home. 🏠 😀 …
Jodie · 14 January 2020
★★★★★ 5/5
GoogleRating only, no written review.
Akash · 15 April 2026
Agent replied · 16 April 2026
Dear Akash Joshi, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Derby branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Nitika · 15 April 2026
Agent replied · 16 April 2026
Dear Nitika Saini! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Rob · 13 April 2026
Agent replied · 16 April 2026
Hello Rob Potter Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Antsdab267 · 13 April 2026
Agent replied · 16 April 2026
Hello Antsdab267 Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Jana · 10 April 2026
Agent replied · 16 April 2026
Dear Jana Gombarova, Thank you for the great review of our Leaders Estate Agents Derby team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleVery helpful
Tinashe · 2 April 2026
Agent replied · 16 April 2026
Dear Tinashe,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 2 April 2026
Agent replied · 16 April 2026
Dear Karen Mufumisi, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Derby branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Kinga · 2 April 2026
Agent replied · 16 April 2026
Dear Kinga Tomczuk! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Matt · 26 March 2026
Agent replied · 16 April 2026
Dear, Matt Darlington! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Ovidiu · 26 March 2026
Agent replied · 16 April 2026
Dear Ovidiu Grobnicu, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Derby branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
