5/5
The experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.

Trusted Agent profile · Derby, Nottingham
Verified
★★★★★
1,616 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,616 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,361
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
The experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.
5/5
Very helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
4/5
Overall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
5/5
Great estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
5/5
Fantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
An excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
5/5
We have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
5/5
Excellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
1/5
Misleading information on
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all cost.
1/5
"Misleading information on..."
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all cost.
5/5
Just moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
3/5
Quick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
5/5
Excellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
5/5
Have used Acaboom for several years and without doubt it provides a competitive edge that has helped win business. …
5/5
Rental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
5/5
Excellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
Excellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
4/5
Very good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
Professional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
5/5
Fantastic lettings management and the…
Fantastic lettings management and the same for the sale of my apartment too. Kai and Shannon in particular have been amazing throughout. Looking forward to working with you again and couldn't recommend enough!!
5/5
Lauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
The process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
4/5
very good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
5/5
My property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
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