Every review we hold for the Derby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently bought my first home through Bagshaws. The team was super helpful and Amelie was brilliant with communication and helping me out when I was unsure being my first home. I used the mortgage and solicitor services on their recommendation too which made it so much easier as everything was kept in house. Big thanks to everyone at Bagshaws
Reid · 11 December 2025
Agent replied · 11 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. We pride ourselves on providing excellent communication and making the home buying process as smooth as possible. It was a pleasure working with you and we are grateful for the opportunity to help you with your first home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur experience with their services has been incredible. They are top with the services they provide and I have no regrets using Bagshaws Residential Estate agents. Keep up the good work and thank you so much Richard Gulley and your team.
Elizabeth · 11 April 2026
Agent replied · 11 October 2026
Thank you so much for your kind words and for choosing Bagshaws Residential Estate agents. We are thrilled to hear about your incredible experience with our services. We appreciate your support and will continue to strive for excellence. Thank you again for choosing us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe trusted Adam & Rich because of their excellent reputation in the real estate business, and they did not disappoint. Their reliability and expertise ensured a smooth home-buying process, and we’re beyond grateful for their help.
Bagshaws Residential Estate Agents Mickleover is a true professional! Their knowledge of market trends and ability to provide clear guidance made them an easy choice. Their professionalism and expertise make them a top choice for potential clients.We will refer them to potential customers looking for a trustworthy agents.
Karen · 16 March 2025
Agent replied · 8 June 2025
Hello Karen Mary,
Thank you for your wonderful 5* review! We're thrilled to hear that Adam and Rich provided you with a smooth home-buying experience and that you found our team to be professional and knowledgeable. We truly appreciate your recommendation and look forward to assisting you or your referrals in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe Service was very good. All Staff at the Mickleover Branch were very helpful. Above and beyond from the Manager to all Staf.
They helped with printing information and when I was moving
Thanks. I appreciate your help.
Patrick · 11 April 2026
Agent replied · 11 October 2026
Thank you for your kind words! It's our pleasure to provide excellent service to our valued customers. We are happy to have exceeded your expectations and glad to assist with printing and your move. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently purchased our first home through Bagshaws, and we couldn’t recommend them highly enough.
Our mortgage advisor was named Richard, and we was our point of contact throughout our whole journey. He went above and beyond his role as simply a mortgage advisor, because he continued to give us help and advice even after our mortgage had been agreed, as he knew we were first time buyers and didn’t completely understand the process.
We felt supported throughout, and confident to purchase the home of our dreams.
Although it’s unlikely we’d buy another house in the future, because we’ve bought a house that’s going to be suitable for the rest of our lives, I wouldn’t hesitate at all to recommend Bagshaws, and especially Richard to any other potential buyers in the Mickleover area.
Christopher · 25 November 2024
Agent replied · 9 December 2024
Thank you for your thoughtful 5* review and recommendation Christopher! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn amazing mortgage advisory service, had our mortgage approved within 2 weeks from initial application. Great experience! Specifically Richard was really helpful and proactive, had everything covered from the beginning. Well recommended!
Michal · 11 April 2026
Agent replied · 11 October 2026
Thank you for sharing your positive experience with our mortgage advisory service! We are thrilled to have helped you get approved for your mortgage in just 2 weeks and are glad Richard provided exceptional service. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing service from Bagshaws Residential!
Had a great experience buying my property with them. Ibraheem, Raushan Gill and Adam were incredibly helpful, responsive and kept me updated throughout the whole process. They made everything smooth and stress-free. Would definitely recommend them to anyone looking to buy!
Belinda · 11 December 2025
Agent replied · 11 October 2026
Thank you so much for your kind words, we are thrilled to hear that you had an amazing experience with Bagshaws Residential. Our team, specifically Ibraheem, Raushan Gill, and Adam, are dedicated to providing exceptional service and we are glad we could make your property buying process stress-free. Thank you for choosing us and we appreciate your recommendation to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used bagshaws to get our mortgage sorted. We brought our property at auction and due to the time frame being so short to get everything completed. It was a lot of work. Richard was an amazing help and I can’t thank him enough for the time and effort he put in. I couldn’t recommend them enough. If I had any questions or didn’t understand certain things. I could always guarantee that I’d be able to get things explained to me.
Lana-rose · 29 October 2024
Agent replied · 12 November 2024
Hi Lana-rose,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Richard was able to assist you effectively, especially given the tight timeframe. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
GoogleThe best advice I have for any Buyers or first time buyers is please do not use the EA’s in house brokers/solicitors services. They work for the seller. Once you give them an inch they will know exactly how to get a mile out of you.
Definitely get an independent survey done or take a tradesmen with you.
Avoid a chain as a first time buyer!
Originally dealt with the previous manager Kate back in January 2024 who was lovely, open and honest. I feel as though if she was still around our sale would have been a lot smoother.
Sadly she left the company and fast forward to present day I can understand why she left.
We were told the sellers wanted to complete in April/May which we were fine with but April and May soon came round and we heard nothing from Bagshaws Mickleover. We had to ask Rebecca from the bagshaws branch in town. She was an absolute star.
We managed to complete in July but with no prior communication or support by the Mickleover branch. Post May 2024 week in week out we were just told “sellers are still waiting for enquiries”, “waiting on the chain” etc
So many accusations thrown at us as first time buyers.
Lastly I want to thank certain staff at the mickleover branch towards the end of our process, mainly Faijul, Amelie and Bev. There was also a chap who handed our keys to us on collection today he was really pleasant.
Eternalprince · 14 August 2024
Agent replied · 12 November 2024
Hello, thank you for sharing your feedback. We're sorry to hear about your experience and appreciate your kind words about our staff members. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time buyer, I contacted Bagshaws amongst other agents to view properties. Adam took the time to explain various processes and showed me lots of different properties after understanding exactly what it was I was looking for. I also spoke to Rich the mortgage advisor who was amazing after speaking to other advisers who just baffled me with numbers. The whole team really looked after me and I cannot than them enough! Enjoy the chocolates you earned them!
Holly · 14 August 2024
Agent replied · 12 November 2024
Hello Holly, thank you so much for your kind words! We're thrilled to hear that Adam, Rich, and the rest of our team could assist you so well during your first home-buying experience. Enjoy your new home, and thank you for the chocolates! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosh made a tremendous effort in getting my house sold and was working night and day to get buyers in the door and kept me updated every step of the way. I can’t thank him enough!
Josh · 11 January 2026
Agent replied · 11 October 2026
Thank you so much for your kind words! It was my pleasure to work hard for you and ensure a successful sale. Your satisfaction is my top priority and I'm glad I could keep you informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmelie was amazing during our move, we purchased a property listed with them. Everyone we spoke to was super friendly and helpful! Thank you again!
Lucy · 11 April 2026
Agent replied · 11 October 2026
Thank you for trusting us with your move and for the kind words! Our team strives to provide top-notch service and we're glad to hear Amelie and our staff were able to make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve just had my offer accepted on a property with Bagshaws and Rosh was brilliant in negotiating my offer. He filled me with confidence and I walked away with the best price. Thank you!
Brian · 11 December 2025
Agent replied · 11 October 2026
Thank you for your kind review! We are thrilled to hear about your positive experience with Rosh at Bagshaws. Our team is dedicated to ensuring the best prices for our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI choose to go with another agency but... Raushan Gill was very professional and if it hadn't been for the costs involved I would have chosen you because of him! Keep up the enthusiasm!
Russell · 11 December 2025
Agent replied · 11 October 2026
Thank you for your kind words! We are happy to hear that Raushan provided professional and enthusiastic service. We understand cost is an important factor in your decision and we appreciate your consideration. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll the staff at Bagshaws made my property search really pleasant. Whilst I ended up going for a house with another agent, I really appreciate the time and effort they put in to helping me find a house, and in particular I would like to thank Amelie for keeping me updated with new houses they had come on the market, and for her patience with all my questions!
Megan · 22 October 2024
Agent replied · 12 November 2024
Hi Megan,
Thank you so much for your wonderful 5* review! We're delighted to hear that you had a pleasant experience with us, and we truly appreciate your kind words about Amelie and the rest of the team.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust completed on my first house, bagshaws as a whole were amazing, from the viewings to updates on the process and answering the many questions I had about it all. Rich thier in house mortgage advisor was especially great as he walked me through everything I needed to get a Mortgage and made it all that much simpler when it seemed very daunting. When im come to selling the house (hopefully not for a while) ill definitely be using bagshaws again.
Callum · 11 December 2025
Agent replied · 11 October 2026
Thank you so much for your amazing review! We are thrilled to hear that we were able to provide you with a great experience during your first house purchase. Our team at Bagshaws is dedicated to making the process as smooth and stress-free as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleExcellent and prompt service from Bagshaws on some enquires I had for properties to purchase around Mickleover.. Rosh was very helpful and quick to respond. Thanks
Kumljit · 11 December 2025
Agent replied · 11 October 2026
Thank you for your kind words about our service! It's always our goal to be prompt and helpful to our customers. We're glad we could assist you with your property inquiries in Mickleover. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience selling my property with Bagshaws.
The valuation was carried out by Adam Peet who was professional and clear from the start. My main negotiator, Amilee, was absolutely brilliant, she kept me updated throughout the whole process and was always helpful from start to finish. I also had amazing advice from Richard, the mortgage advisor, which really helped with my onward purchase.
The property is now sold, keys handed over, and I couldn’t be happier with the service. Highly recommend Bagshaws Mickleover to anyone looking to sell or buy!
Ronnie · 11 October 2025
Agent replied · 8 September 2025
Thank you for sharing your positive experience with Bagshaws! We're thrilled to hear that our team, including Adam, Amilee, and Richard, provided you with exceptional service throughout the entire selling process. Congratulations on the successful sale of your property and we appreciate your recommendation to others! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRosh at Bagshaws is the best estate agent I’ve ever dealt with. He took me on several viewings and was extremely polite, very well dressed, and had a lovely smile. Being a first time buyer, there were a lot of things I didn’t understand but Rosh helped me put my mind at ease with some issues and concerns I had with buying a property. 10/10 experience and would definitely recommend!
Chelsee · 11 January 2026
Agent replied · 11 October 2026
Thank you for your amazing review, we are thrilled to hear that Rosh provided a first-class experience for you! Our team takes pride in providing excellent service and we are glad to have helped you with your first property purchase. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRichard Gulley was the mortgage advisor for our move. We were going to port our mortgage but Richard showed us that we could save money by looking at a different bank completely which we would never of looked at. Highly recommend him to anyone!!
Nathan · 6 April 2025
Agent replied · 23 May 2025
Thank you Nathan for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdam jenna Amelie & Richard were very helpful in helping secure a property thanks again for the box of chocolates
Ozzy · 11 December 2025
Agent replied · 11 October 2026
We are thrilled to hear that Adam, Jenna, Amelie, and Richard were able to provide you with excellent customer service and help you secure a property! We appreciate your kind words and hope you enjoy the chocolates. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI want to send my praises to Rosh & Ibraheem . They did an amazing job on negotiating an offer on my house to get me the best price. They kept me in the loop at all times and made me feel secure in the choices I made moving forward. I had to get them a box of chocolates to say thank you ☺️
Lucy · 11 January 2026
Agent replied · 11 October 2026
Thank you so much for your kind words and for entrusting Rosh & Ibraheem with the sale of your house. We are delighted to hear that we were able to negotiate the best price for you and keep you well-informed throughout the process. It was a pleasure working with you and we truly appreciate the box of chocolates. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAdam is the new branch manager, very communicative, always at the end of the phone if we need to know anything, on top of that he found us plenty of buyers, then vetted them to make sure they were proceedable. Sold the house within days, and kept us up to date with the progress of the sale. Can't recommend Adam and his team enough.
Ritchie · 16 April 2024
Agent replied · 12 November 2024
Ritchie Bridge thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently viewed and bought a property with bagshaws. I received exceptional customer service and support from Ibraheem throughout the whole ordeal. He recommended Rich the in house mortgage advisor and he managed to save me a small fortune. Great service from everyone there. Couldn’t recommend them enough!
Abu · 16 January 2025
Agent replied · 23 January 2025
Many thanks Abu for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Mickleover branch. Kind regards, Lucy, Customer Relations.
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