Every review we hold for the Datchet office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHorrible estate agents. Only care about money..
Megan · 15 June 2022
Agent replied · 14 June 2024
Dear Megan, we find your comments and 1 star review unfair considering you vacated the rental property earlier than the notice period and you didn’t pay the last 2 months rent, the check-out also showed the property required extensive cleaning and repair works. We had to claim your deposit via a statutory declaration as you did not respond to the DPS within 14 days. The landlord wanted to take you to Court for the outstanding funds however you asked for a payment plan to be set up to avoid Court action which the landlord kindly agreed to however you have not committed to the payment plan and the funds are still owing. The Oakwood Estates team work hard to ensure that all parties adhere to the legal obligations agreed to and on this occasion you failed to do so. Regards, Elle Godfrey
★★★★★ 1/5
GoogleRude, obnoxious people! Stay away! Especially avoid Melissa Goodchild.judging by the other reviews now I see why!
Sestra · 15 June 2020
Agent replied · 14 June 2024
We are sorry to hear you have had a bad experience with Oakwood Estates. As an independent family business, we pride ourselves of providing the highest level of customer service and to hear you haven’t received a great experience from our team is very disappointing. We would like to hear from you so that we can try to resolve any grievances you have. If we can assist you in any way please call our office on 01753 387 027 or email Enquiries@oakwood-estates.co.uk.
★★★★★ 5/5
GoogleGood comms, helpful & efficient service from Daniel.PositiveProfessionalism
William · 15 June 2021
Agent replied · 14 June 2024
Thank you William for leaving us a review. Your comments have been passed over to Daniel who is grateful for your feedback. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleI only wish I had found them earlier. They were a truly remarkable company to deal with.
Vik · 17 June 2015
Agent replied · 14 June 2024
Thank you for your review Vik we look forward to working with you again
★★★★★ 5/5
FacebookThey’re professional, accommodating and have a solution for every problem. I thoroughly recommend!
Louisa · 1 September 2018
Agent replied · 22 February 2025
AVOID THIS ESTATE AGENCY AT ALL COSTS.
I have a long story about this estate agency. Firstly, they have requested a right to rent code for me even if I didn’t apply for a property.
Second, they mentioned that they need this code for their own purposes and appears to be a legal occupier, as they mentioned for a property that I never saw it and never engaged a tenancy. They completely forgot to ask me if I want to be a legal occupier of that property.
Now let’s discuss about the property. Unfit for living. The only bathroom not functional. On the premises it is a shed broken where a fox has her nest. They painted fuses and switches. They have received over £4,800 from February until now.
As a legal occupier I contacted the agency and miss Kate is Late with her duties, furthermore, she complained against me for showing her what supposed to be done in time.
Not only that she is a pretty little liar with her remarks of threats or abusive language. I can easily upload all the phone conversations to show clearly how this estate agency works.
About the jobs on the property: she was sending someone who deliberately destroyed 2 windows handle locks.
In conclusion the person who is a legal tenant is my husband and I was treated with disrespect by this lady. I will attach here pictures and videos with the issues of this property and advise everyone to stay away from this estate agency. This is how the provided the house after they cashed a good amount of money.
They are a waste of time, nervous and the only need is to cash you full rent and providing you a shitty property.
★★★★★ 5/5
FacebookExcellent customer service. Highly recommend
Lisa · 2 June 2020
Agent replied · 22 February 2025
Just avoid them
★★★★★ 5/5
FacebookReally happy with the service I received from Kane and all the team at Oakwood.
Will be recommending them to everyone I no and using them again in the future if needed.
Joanne · 20 February 2019
★★★★★ 4/5
GoogleMany thanks for a great experience and for all of your help. The staff were very responsive and a pleasure to deal withPositiveResponsiveness
Daniel · 15 June 2021
★★★★★ 5/5
GoogleKane and Daniel from Datchet branch were excellent and extremely helpful, went above and beyond to provide advice and info with great customer care.PositiveResponsiveness, Professionalism
Kiran · 24 August 2020
★★★★★ 5/5
GoogleEfficient, professional staff. Interacted with Dan and Dominic so far and they are very friendly and easy to deal with.
Stan · 15 June 2021
★★★★★ 5/5
GoogleVery easy to talk to weather its general information or problematic and honestly couldnt have helped us enoughPositiveResponsiveness, Professionalism
Luke · 15 June 2020
★★★★★ 5/5
GoogleGreat restaurant, great service and very friendly and helpful people
Amazing atmosphere ❤
Akram · 15 June 2021
★★★★★ 5/5
GoogleDaniel from datchet helped me find a suitable flat and had no issues.
Mike · 15 June 2021
★★★★★ 5/5
GoogleA fantastic service from the lettings team. They rented my property quickly and for a great price.
George · 15 June 2020
★★★★★ 1/5
TrustpilotUnprofessional Staff and Poor Service
Rating only, no written review.
Vishal · 28 December 2025
★★★★★ 5/5
GoogleReally professional team with quick resultsPositiveQuality, Professionalism
Alexandru · 24 August 2021
★★★★★ 5/5
GoogleLovely!
Brittany · 25 September 2025
Agent replied · 9 October 2025
Thank you Brittany for the 5 star review! - Ella, Oakwood Estates
★★★★★ 5/5
GoogleRating only, no written review.
Bernadette · 23 August 2025
Agent replied · 9 October 2025
Hi Bernadette, thank you so much for the 5-star review! We're really glad to hear you had a great experience. - Ella, Oakwood Estates
★★★★★ 5/5
FacebookBrilliant would highly recommend
Ashleigh · 20 February 2019
★★★★★ 5/5
FacebookAwesome Services..So helpful
Vicky · 18 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Milly · 11 March 2025
★★★★★ 5/5
GoogleRating only, no written review.
Bilal · 23 September 2024
Agent replied · 23 October 2024
We are so grateful for your 5-star review! Thank you for sharing your experience. Warm wishes, Nicole - Marketing Team.
★★★★★ 4/5
GoogleThey are ok
Nana · 17 May 2024
Agent replied · 14 June 2024
Your 4-star review is truly appreciated! We are committed to providing top-notch service. Warm regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleCommendable Service
Rusbihan · 15 May 2024
Agent replied · 14 June 2024
We are so grateful for your 5-star review! Thank you for sharing your experience. Warm wishes, Rowan - Marketing Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.