Every review we hold for the Darwen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEasy hassle free experience, innovative way forward for renters.
Great experience for me meaning it was fore more accessible for me to arrange a new rental property closer to work while already renting elsewhere.
Sometimes it’s difficult to save up another deposit while waiting on another and haggling at the end of tenancy.
This seems a far more realistic option to most renters. One off fee that you know won’t be given back at a much lower outset knowing the check at the end will then be realistic.
Claire · 8 June 2025
★★★★★ 5/5
GoogleVery happy with the photos that Chelsea took of our home , Ada was brilliant at selling the house and Luke was always courteous and informative .
Jean · 8 May 2024
Agent replied · 29 July 2023
Thank you for your lovely feedback Jean, it was a pleasure selling your home from all of us at Darwen Your Move
★★★★★ 5/5
GoogleInventorybase is a great website.
It is so easy to use and provides high quality easy to follow reports.
Anytime I have had a website maintenance issue, I received a response within …
Amelia · 25 May 2025
★★★★★ 5/5
GoogleAn estate agent that really cares. Nothing was too much trouble. Everyone was help and professional.
Louise went above and beyond, and kept me up to date with the progress of my sale. Every time I called, she had time to listen and was patience and reassuring.
Absolutely amazing service.
Donna · 2 October 2024
★★★★★ 5/5
GoogleVery professional and Fast service. 100%
Afzal · 13 June 2026
Agent replied · 25 June 2026
Thank you for your great feedback Afzal, always a pleasure to help find tenants for you.
Kind regards
Darwen Team
★★★★★ 5/5
GoogleAda has been a very responsive and supportive professional. She has assisted me with the sale of a property and offers great service. Ada has also provided regular feedback and gone out of her way to keep me up to date on material developments. Ive been delighted with the YourMove support provided by Ada and her colleagues!👌 …
Bill · 8 May 2024
★★★★★ 5/5
GoogleBrilliant professional service
100% recommend
Kerry · 18 June 2026
Agent replied · 18 July 2026
Thank you, Kerry. A recommendation like that means a lot, and we are glad the service felt professional throughout. The Webbs Rugeley Team
★★★★★ 5/5
GoogleFrom start to finish Olly provided excellent communication, even if it was texting him late at night with a question, being first time buyers was very stressful but he’s made it a breeze. I’d highly recommend him to anyone! Made our first time buying the most easiest.
Laura · 4 June 2025
Agent replied · 4 June 2026
Hi Laura, thank you so much! Hope you really enjoy your new home :)
★★★★★ 4/5
GoogleIf you are looking for an estate agent in this area; look no further. They are really efficient, extremely friendly and very helpful throughout the process.
Philip · 1 January 2026
Agent replied · 1 June 2026
Dear Phil, thank you so much for your lovely comments, you were a pleasure to work with. Wishing you all the best for the future, from all the Ilminster team
★★★★★ 5/5
GoogleAngela at Rugeley Branch was super helpful, and always very prompt through negotiations. Professional, friendly and understanding. …
Chase · 18 October 2025
★★★★★ 5/5
GoogleBrilliant service from start to finish, lovely, polite, real people that don’t hassle you. Answered all queries in a timely manner and always contacted me back. Felt more like friends than estate agents very welcoming. Couldn’t have asked for anymore.
Crystal · 18 August 2025
Agent replied · 18 July 2026
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team. Your satisfaction is our priority!
★★★★★ 1/5
GoogleShocking service, enquired to view a property and potentially buy but missed the phone call. Voicemail said to call them back. I did within 30 mins, no answer numerous times. No call the next day so I called only to be told they have agreed a sale and they were trying to immediately end the phone call. Very poor customer service. Will avoid now whilst looking for my new home
Jake · 4 July 2024
Agent replied · 4 July 2026
Dear Jake, My sincerest apologies for the frustration experienced. We apologise for missing your return call and the communication lapse thereafter. Providing excellent customer service is our priority, and we evidently fell short. We're addressing this internally to improve. Our Sales Manager Maria has left you a message so we can investigate further and see if we can assist you in your home search,, please contact us at your convenience. Warm regards
★★★★★ 1/5
GoogleDear landlord, This is an absolute fraudulent scheme. Do not use if you are a landlord and do not recommend it either. AVOID AVOID AVOID. When you go to sign your contract remove it as an option. My tenant urinated in my house on the carpets. Other tenants messaged me about it and we got the house back with urine everywhere. Despite mountains of evidence the scheme said it was heresay and none of us witnessed him urinate.
Pumpkin · 8 June 2025
★★★★★ 5/5
GoogleReposit is quick and easy. Honestly helped me out loads being able to put the money that would’ve gone to the bond, into buying furniture and other necessities.
Recommend Reposit.
Josh · 8 June 2025
★★★★★ 5/5
GoogleThe staff is so helpful especially I would like to call out Radhika and Zaid for their exceptional help and support. They helped me get into and also move to another room in same property seamlessly. The property is neat and clean. Very well maintained. Thank You.
Shiva · 27 May 2025
Agent replied · 27 May 2026
Thank you, we really appreciate positive messages they improve our working day no end :).
★★★★★ 5/5
GoogleFrom the very beginning Dan at Inventory Base has been incredible. Even so much so that I've recommended him and the software to our competitors just to spread the word. …
Bradley · 25 May 2025
★★★★★ 5/5
GoogleWe worked with the Agricultural Team - James Sealy & Lucy Morgan - to tender agricultural land. They were always responsive, proactive and gave us lots of information and insight. We were really impressed. A local agent that gets the job done.
Mrs · 4 July 2025
Agent replied · 4 July 2026
Dear Mrs. Parker, Thank you for your wonderful review and five-star rating! We're thrilled to hear that James, Lucy, and our Agricultural Team exceeded your expectations. Your feedback is greatly appreciated, and we're delighted we could assist you effectively.
★★★★★ 5/5
GoogleVery tricky sale, they were extremely supportive and helpful, can’t thank you enough.
Marjorie · 1 April 2026
Agent replied · 1 June 2026
Dear Marjorie, thank you for your kind words. It was a pleasure working with you. Best wishes from all the Ilminster team.
★★★★★ 5/5
GoogleAll of the team, Ada, Chelsea & Luke, were excellent throughout our process. Incredibly helpful and informative, which has been great for us as first time buyers. A special thank you to Ada, who has been with us every step of the way since …
Cal · 4 October 2022
Agent replied
Hi Cal, thank you so much for the lovely feedback. We are so pleased you are happy with our services and it has been a pleasure helping you find your first dream home. Kind regards Darwen Team
★★★★★ 5/5
GoogleThe ilminster team are terrific. Highly efficient, pleasant and friendly to deal with. They sold our house in double quick time. We can't recommend them too highly.
Penelope · 1 December 2025
Agent replied · 1 June 2026
Dear Mrs Lanigan, thank you so much for your kind words. We were delighted to be chosen to market the property for you and are so pleased with the successful outcome for everyone. Best wishes from all the Ilminster team
★★★★★ 5/5
GoogleSince switching to Inventory Base, we've seen a significant improvement in our processes. Not only has it streamlined exit and inventory management, but it has also made handling deposit disputes much easier.
The app is incredibly user-friendly and operates much faster than our previous system. As a result, the time required for inventories, inspections, and checkouts has been reduced by half.
This transition has greatly enhanced our efficiency, and we couldn’t be more pleased with the results.
James · 25 May 2025
★★★★★ 5/5
GoogleOlly sold our house in less than 48 hours of listing it, kept us up to date throughout the process and remained contactable via a WhatsApp group chat. Highly recommend. Would give 6 stars out of 5 if we could!
JWiiddd · 4 May 2026
★★★★★ 1/5
GoogleMe and and my house mates feel scammed by this website and our landlord, having extra payments here and there but being forced to use it to live in our previous house
Harriet · 8 October 2025
Agent replied · 8 June 2026
Hi Harriet,
We’re sorry to hear about your experience and understand your frustration. To clarify, Reposit is an alternative to a traditional cash deposit, designed to give tenants more flexibility at the start of a tenancy. It is never a condition of renting a property and tenants should always have the option to choose a standard cash deposit if they prefer.
If you feel you were pressured into using Reposit, we’d encourage you to raise this with your landlord or letting agent, as that decision should always remain with you. Please also reach out to our support team directly at hello@reposit.co.uk so we can look into your case in more detail and make sure your concerns are addressed.
Thank you for sharing your feedback.
Kind regards
Reposit Customer Support Team
★★★★★ 5/5
GoogleThe staff have guided us all the way through this process in an incredibly helpful and friendly manner. Without this guidance the process of selling the house would have been far more difficult. Everyone has been warm, friendly and professional throughout. It has been a pleasure working with them and cannot recommend them highly enough.
Jean · 28 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
