Trusted Agent profile · Darwen · Lancashire

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Your Move, Darwen reviews

4.6

★★★★★ Excellent

836 reviews across 1 platform

7 Market Street, Darwen, Lancashire, BB3 1AZ

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move,'s office in Darwen, Lancashire, at 7 Market Street, is rated 4.6 out of 5 across 836 reviews on 1 platform, including 836 Google reviews rated 4.6.

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4.6 / 5

836

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Darwen office, from every platform, shown as written. First names only.

5/5

Google

Really lovely staff in the ilminster branch. Really good communication and always helpful and quick at answering any questions. Highly recommend! A massive Thankyou to julie!

Iiesha · 1 April 2026

Agent replied · 1 June 2026

Dear Iiesha, thank you so much for your kind words! We're delighted to hear that you had such a positive experience with us. Providing clear communication and helpful support is something we always strive for, so it’s wonderful to know we’re getting it right. We really appreciate your recommendation and look forward to helping you again in the future. Best wishes from Julie and all the Ilminster team

1/5

Google

Please avoid this company. They claim to sell the most houses in Leicestershire but couldn’t sell mine in a whole year. They over estimate the value on your house, leave it unsecure and then the estate agent will leave the business and they won’t even update you. One of the worst companies you could use.

Chris · 4 July 2025

Agent replied · 4 July 2026

Many thanks for taking the time to leave us a review. We are very sorry that you feel your experience of Bentons was less than acceptable. After reviewing our records there appears to be some discrepancies between your account and ours. Therefore, we have asked our Operations Manager Maria to contact you to discuss the matter further.

5/5

Google

Great platform. Great support. Easy to use and straight forward. Provides everything you need. Very happy using Inventory Base for our company and would recommend to anyone. 10 out of 10. All staff I have ever dealt with, either by email or phone, have been a fantastic help and always patient and polite and solved any issue or query I have had.

Emma · 25 February 2026

5/5

Google

Currently in process of selling and buying. Ada has been just fantastic very professional and is making this journey so far as easy as can be when stuck in a chain where things can go wrong

Joanne · 8 May 2024

Agent replied · 29 July 2023

Thank you for the lovely feedback Joanne, we are pleased you are happy with our service so far. Kind regards Your Move Darwen Team

5/5

Google

James came around today to value our bungalow. Such a nice friendly young man. Discussed what he thought was the value of our home and explained everything. Left documents to go through with my partner which are really helpful and........he …

Erica · 19 November 2025

Agent replied · 19 May 2026

I'm so glad to hear you had a pleasant experience with James during the valuation of your bungalow! It's always great when you can connect with a friendly and knowledgeable professional. If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for sharing your positive feedback!

5/5

Google

Ros our Customer Manager has been fantastic, always very responsive, chases anything up for us if needed and always keeping us updated.

Ruth · 10 December 2025

5/5

Google

I had my door fixed by Rick and he did a really good job, he was really friendly and professional and really made mine and my friend’s day! Definitely go to him for any maintenance issues!

Kadie · 27 December 2025

Agent replied · 22 June 2026

Hi Kadie, Richard will be so happy thank you. He also told us you guys helped him get the door back in so thanks for that 👍 …

1/5

Google

Had no issues with Reposit initially as many of the other reviews make clear, it seems like a simple and affordable alternative to a deposit. That is until the tenancy is over. When you sign up to reposit you give them continous payment authority, this means they can take what they want when they want from your account. The landlord is given 24 days to prepare their costs while tenants get 7 days to make payment. I asked for this continous payment authority to be removed and they did so, while advising me for the privilege of doing so they can charge £125 (more than the charges in the first place). I highly recommend any potential new customers to read all of the terms and conditions and avoid using the service if at all possible.

Andy · 8 June 2023

1/5

Google

Poor communication throwout told me to end my tenancy with previous housing cause they could guarantee i had a property with then and then they let it to someone else despite paying deposits leaving me and my 2year old child homeless

Lee · 27 October 2025

Agent replied · 27 May 2026

Hello Lee, thank you for reaching out. Unfortunately, your review is not accurate. We are always happy to rent a property to you, however you were unable to provide a valid form of ID. By law, we are required to carry out a Right to Rent check (see government guidance here: https://www.gov.uk/prove-right-to-rent) and we must be able to evidence this when audited. Without the necessary documentation, it is illegal for us to proceed with a tenancy. Our communication with you was polite and clear throughout, this is simply a legal requirement that no landlord or agent can avoid. For that reason, we kindly ask you to remove this review, as it is unjust and misleading. If not, we will need to report it as it could be seen as pressuring us to act illegally. Thank you for your understanding.

5/5

Google

Thank you for showing us around and being so quick to contact me regarding the viewing and sending all relevant info etc. You answered any questions I had and gave me some great advice. The viewing itself was easy and really Informal. All the Information about the property you provided us with at the beginning and we were then left to our own devices to have a look around in our own time and didn’t feel rushed or pressured whatsoever so thank you for that. I’d 100% approach Olly in the future if I was to sell/rent my property as I was very impressed with the service. Thank you again.

Laura · 4 June 2024

Agent replied · 4 June 2026

Thank you for such a fantastic 5 star review of our estate agents Laura - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.

5/5

Google

I have undergone a large ordeal with my property due to a flood, this caused a lot of damage and a restoration was required. I cannot praise Benton’s enough for their support throughout the whole process! It made what was a difficult few months so much easier and a lot less stressful!

Bethany · 4 July 2025

Agent replied · 4 July 2026

Dear Bethany, thank you so much for sharing your experience. We are so pleased to have been able to support your through those difficult months, hoping there are no further issues that arise during the tenancy but if they do we will be here to support through it. Best wishes the Bentons team.

5/5

Google

I would say the best property agency I have been to. At the last moments when all other agencies in Leeds did not have what I was looking for, YourNest found me 2 properties at the last moment and got everything sorted really quickly. The owner is a very kind and cool person and helped me regarding bank details as myself being an international student then. Radhika has been fantastic from day one till the day I moved out. She got all my issues done smoothly as if it was her own problem and dedicated towards solving it out. Philipa, who was new, then, within a month, felt as if she is experienced and did great work when I used to visit them for my monthly payments. In short, the agency has been like my second family there, and I would literally talk or share things as they were very welcoming. So don't worry about anything once they are with you.

Abhishek · 27 May 2023

5/5

Google

Nacima was excellent! She helped me over and beyond.

Shilpa · 10 March 2026

5/5

Google

Ewe move were the estate agents for our vendors, not for our house sale. However, we found Paul Bottomley to be far better than the state agent we were paying for. He was very informative and ready to give us advice and help. The bottom line is that Paul was fantastic and I would highly recomend him.

Second · 9 June 2022

Agent replied · 9 June 2026

Many thanks for the lovely review John and even though it was somewhat stressful for everyone, it was a pleasure to get you and Janet moved in to your lovely new home and I hope you will both be very happy there.

5/5

Google

Very helpful, have worked with Pamela for many years now. Highly recommend

Vishal · 10 February 2026

5/5

Google

Willowgreen sold a property for my family in a very short period of time. They were professional, prompt in their replies and always willing to help.

Henry · 26 February 2026

Agent replied · 26 May 2026

Thank you very much for your kind review Henry. We’re delighted to hear that you were pleased with the service we provided and that we were able to achieve a successful sale in such a short timeframe. It was a pleasure working with you and your family, and we really appreciate you taking the time to share your experience. Best wishes from Lisa and the Willowgreen Team.

5/5

Google

We have recently started using Reposit for our Nil Deposit Scheme we offer. Zoe has been really helpful with this transition and offered any support needed, making it a great system to use as a letting agent.

Stuart · 8 June 2025

5/5

Google

Chelsea and Adalind went above and beyond with the sale of my house. They made effort to check in with me and kept me updated at every stage of the sale which was very reassuring during the turbulent times of selling/buying. I felt in safe hands.

Lucy · 22 June 2023

Agent replied

Thank you so much for the lovely feedback Lucy! It has been a pleasure helping you through the process and we wish you all the luck in your new lovely home! Kind regards The Darwen Team

5/5

Google

The whole experience has been simple, easy and efficient. Every step has been communicated well I am very pleased with everything.

Helen · 4 April 2026

Agent replied · 4 July 2026

Dear Helen, Many thanks for taking the time to leave us a review. We are delighted that your experience with us was so positive. Wishing you all the best in your new home, from all at Bentons

5/5

Google

Flawless service from start to finish. Great enthusiasm, charisma and brilliant communication. Cannot recommend highly enough. We got feedback from so many about how impressive Olly’s marketing skills are, his techniques reach many more than traditional methods and the videos can really show potential buyers what the property offers. Thank you again 😀

Charlotte · 4 June 2025

Agent replied · 4 June 2026

Thank you so much Charlotte. It was a pleasure and hope you make loads of awesome memories at your new place. Olly

5/5

Google

Great customer service, very professional and friendly. Any queries have been answered quickly and given the best advise when needed. All the team have helped Emily, Josh and Chelsea have been excellent. Thank you Lynsey

Lynsey · 22 June 2025

5/5

Google

We have used Reapit since 2021 and have found them to be an excellent company to work with. The responsiveness we receive when any issue's occur is far superior to any previous CRM providers we have used in the past and they are always willing to listen to any suggestions or changes we may suggest to improve the system.

Carl · 10 February 2026

5/5

Google

I had the pleasure of receiving Reapit training from Pamela Beck last Friday, and I can’t speak highly enough of the experience. Pamela was incredibly knowledgeable, patient, and supportive throughout the session. She explained everything …

Chantel · 10 June 2025

5/5

Google

Earlier this year we both sold and bought our new house with Symonds. The process was really smooth and communication with Julie was excellent throughout! We would highly recommend :)

Natasha · 1 June 2024

Agent replied · 1 June 2026

Dear Natasha, Thank you for your kind words, it was a pleasure to not only sell your beautiful home but find your next project! Best wishes from all the Ilminster team

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