Trusted Agent profile · Dartford
★★★★★
366 reviews across 2 platforms
16 Spital Street, Dartford, DA1 2DL
Part of Your Move, see every office.
Your Move's office in Dartford, at 16 Spital Street, is rated 4.6 out of 5 across 366 reviews on two platforms, including 363 Google reviews rated 4.7.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
GoogleThank you for all your help and support. The flat is exactly what we were looking for and you have bee amazing in helping us walking through all the admin especially during lockdown where contacts were necessarily limited.PositiveResponsiveness, Professionalism
Hello Stéphane, thank you so much for your feedback, I was very pleased to help you find your new home. Ella
1/5
GoogleWe have recently moved through Your Move Dartford and Ella who was dealing with us throughout the whole process shows little knowledge of the rental process, she also put us in arrears and made countless empty promises throughout.NegativeProfessionalism
Hello Chloe, thank you for your feedback. We are sorry to hear of your concerns and have investigated this for you. We have identified the clerical error you have mentioned and have addressed this, please do not be concerned of arrears as your tenancy had not yet been activated (it was upon checking your file before activating your tenancy that we discovered the shortfall and immediately contacted you). Please be assured that Ella is a Senior Lettings Negotiator with 5 years' knowledge within the lettings industry and is a trusted member of staff, it appears that there was a simple clerical error that caused your issue but if you do have any further concerns please do not hesitate to contact us at dartford.lettings@your-move.co.uk to provide more information on these so that we can address them for you. The Lettings Team
5/5
GoogleSpecial thanks to Ella .....she handled the complete process very professionally....PositiveResponsiveness, Professionalism
5/5
GoogleI would like to thank Ella Marriner for working so hard in helping us find a property. Her xPositiveProfessionalism
5/5
GoogleLouis, Ula have worked really quick finding us right Tenants, coordinated well with our Builders and contractors to arrange everthing in place. We have gone with Fully managed service and loved working with them.PositiveQuality, Professionalism
Thank you for the kind feedback Kishore. We were delighted to help you in securing suitable tenants for your homes.
1/5
GoogleExcellent service from start to completion - Suzanne has been a star in making sure everything goes smoothly taking the stress out of the move
5/5
GoogleVery helpful and professional. Thank you Ella:)
5/5
GoogleJust purchased a house from Your Move Dartford with the help of Mik and Jayne. The level of professionalism from these two is second to none and I could not be more thankful for such a pain free process. Id recommend Your Move Dartford highly for any house sale/letting matters as they have been brilliant throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSteve at your move was very helpful & got the move sorted hassle free and super quick. Very good service from the team highly recommended
5/5
GoogleDemi was lovely and gave us great service. She was really attentive and professional. 😊PositiveResponsiveness, Quality, Professionalism, Value
5/5
Google'Your Move Dartford' are an exceptionally professional yet friendly company. The office is warm and approachable when you walk in and all the colleagues are extremely helpful. I have been dealing with Elliott in the Dartford office and he is a pleasure to work with. He has been efficient, informative and delivered the best quality service which I could not fault. I trust Your Move with my property and would thoroughly recommend them.
5/5
GoogleVery professional and supportive. Ella is the best.PositiveValue
5/5
GoogleAbsolutely brilliant service! Very helpful from Steve who went above and beyond in communication and getting this deal over the line! 100% recommend
5/5
GoogleI will forever praise Your Move Dartford, they are excellent and Ella is my star. Friendly, good customer service, fast and reliable.
5/5
GoogleExcellent work from Your Move team at Dartford. Really appreciate all the hard work and dedication and look forward to use their services again in the future.PositiveProfessionalism
Thanks Yevhen, look forward to working with you again, Steve and the sales team.
5/5
GoogleVery friendly, easy to use and amazing service. Steve and the gang are wonderful and helped every step of the way to help secure our forever homePositiveProfessionalism
Thanks Paul, can't wait for the moving in party! Enjoy! From Steve and team
4/5
GoogleThanks to Ula and team for their professionalism.
5/5
GoogleElla was outstanding. she helped us move fast in a time of huge distress for us!
5/5
GoogleFirst time renting ( share houses till now) and I was afraid that something can go wrong, i don`t know the U,K, laws or other things about renting.... ELLA MARINER from Your Move made everything EASY, SIMPLE and understandeble even for me, a foreigner! I love this girl and i am gratefull for her help and pacience! Good job and THANK YOU !
5/5
GoogleUla thanks another for all your support. I appreciate you so much.
Thank you for the review.
5/5
GoogleGreat experience, I found an agent who guided me very well through the whole process of renting the house I'm living in now, I think everyone in the company is very attentive and kind. I recommend everyone to use Your move's services 5 stars.
5/5
GoogleI bought a flat through the branch, Steve Lock dealt with any issue smoothly and professionally, any issues i had were totally outside their control. Great service, if i look to rent the flat out i won't hesitate to give them first shot !
5/5
GoogleVery good customer service specially that young girl speak friendly and genuinely she has a bright future as a estate agent..PositiveResponsiveness, Quality, Professionalism
Thank you for your review. We pride ourselves in keeping a high level of customer service. Steve and team
5/5
GoogleThe Your Move team were great. They helped me find a great local trademan at little notice to rectify the works left from a tenant who had left considerable problems. New tenants who have just moved in seem brilliant. Thankyou.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Dartford office has 366 reviews across two platforms: 363 on Google, 3 on Yell.
Your Move Dartford is rated 4.6 out of 5 across all 366 reviews, and 4.7 out of 5 on Google from 363 reviews.
Your Move Dartford, 16 Spital Street, Dartford, DA1 2DL.
