Trusted Agent profile · Dartford

Your Move Dartford reviews

4.6

★★★★★ Excellent

366 reviews across 2 platforms

16 Spital Street, Dartford, DA1 2DL

Part of Your Move, see every office.

Your Move's office in Dartford, at 16 Spital Street, is rated 4.6 out of 5 across 366 reviews on two platforms, including 363 Google reviews rated 4.7.

Google logo

4.7 / 5

363

Reviews on Google

This office

Yell logo

1.0 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

We have just been through the process of buying a house with Your Move in Dartford, they made the whole process and transaction easy and kept us informed the whole way through. Stuart and Steve were fantastic.

Chris · 7 February 2020

5/5

Google

Your Move Estate Agents is a well structured organization. Ula was very supportive and acted professionally. She went extra mile to satisfy me as a client . I will recommend Your Move to family and friends .

Kazeem · 7 February 2020

5/5

Google

Miroslav Was very good with making it as smooth as possible even when there was few bumps . Would 100% recommend

Kyra · 3 February 2024

Agent replied · 6 February 2024

Thanks Kyra! my pleasure

5/5

Google

Absolutely brilliant service by Steve lock thank you

Sandie · 23 September 2024

Agent replied · 23 October 2024

Thank you for a lovely review

4/5

Google

Quality service from Ella and colleagues. Made moving homes very easy, and would definitely come back to this branch if moving within the area again! Thank you Dartford team!PositiveProfessionalism

Charlie · 24 August 2021

5/5

Google

Perfect service, really pleased with Ula Kuta customer service, done everything smooth and easy.  She is very professional, friendly and helpful. We'd definitely recommend her to anyone looking for somewhere to rent! Thank you Ula

Andrea · 7 February 2020

5/5

Google

Great service and team. Louis kept me up to date and made the process easy

Taran · 12 April 2023

5/5

Google

100% recommend the team at Dartford, especially Demi Willats. Demi was very polite, helpful and always upbeat.

Kyle · 6 February 2023

5/5

Google

Brilliant service did not have any hassle, the young lady Ella was outstanding her service and communication was of a very high standard. i would encourage anybody to use your-move Dartford and Ella.

Chris · 7 February 2020

5/5

Google

Would recommend. Professional and friendly team. Thank you Ella for all your hard work.

Ank · 6 February 2023

5/5

Google

I really needed a place to rent around Dartford and Jayne committed herself to finding one for me. She notified me each time a property came up, readily arrange viewings for me, full disclosure where applicable. Property details online are both precise and explanatory. Excellent service.

Peter · 18 March 2024

3/5

Google

Although Louis and Ula are very good and have good relationship with clients. But your move not cheap to any landlord. May be just my experience. First tenant rent was completely gone on bit and bit charges from Your Move some of these I was never told. I'm not too sure whether I will use them again. I think for tenants, may be different experience from the landlord who they are managing rented apartments for.

Taiwo · 6 February 2021

5/5

Google

We were really pleased with service offered by Agency. Especially Ms. Ula was helpful, we are appreciating her knowledge and professional skills which helped us make final decision about property.

Maciej · 7 February 2020

5/5

Google

Excellent service & assistance by all the staff at the branch, They all went above & beyond, to help me find the perfect home :) I highly recommend to anyone looking to sell or move. Thankyou Everyone

Natalie · 6 February 2022

Agent replied · 6 February 2024

Thank you for the great feedback

5/5

Google

Your Move lettings team at Dartford have been amazing. They dealt with the rental of my property with such professionalism. Louis, Ella and Ula have been brilliant - 10/10!! always prompt in answering any questions or concerns, I've used them in the past and the experience has been always been very supportive. If you want to rent, sell or buy I would definitely recommend them -- service is outstanding🌟🌟🌟🌟🌟

Priti · 6 February 2022

5/5

Google

We’ll coordinated workers especially Ella she was so helpful in getting us a house to rent. My partner and I was supported all the way in the journey of getting a house.

Lizzy · 7 February 2019

1/5

Google

Have been looking for a place to move for a few weeks now. Out of 10+ Agencies I have dealt with this has been by far the worst. Arranged a viewing with the office for an apartment. On the day of the viewing we got there 15 minutes early as to not keep anyone waiting. 10 minutes after the viewing should have started and no one calling me I decided to call the office. They apologized to me and told me their colleague got caught up in a previous viewing and will be there shortly. In the end we waited almost 35 minutes for the agent to arrive. In the meantime someone else had showed up, probably for the time slot after us. When the agent arrived she completely ignored me at first and greeted the other person first. After going up to her and introducing myself, saying I had the viewing 30 minutes ago. She looked at me for a second and then turned around and started speaking with the other person and continued to do so throughout the whole viewing, she never thought to at least apologize to us. After that I had to share the viewing with someone else while the agent completely ignored me and only engaged with the other person. It was all highly unprofessional and we left the viewing feeling like we just wasted time and money to get to the apartment. Their office has been helpful but the viewing was horrifyingly bad.

Juan-Carsten · 7 February 2019

5/5

Google

We are very thankful for help with quick and smooth going thru process of referencing and completing necessary documentation. Your Move Dartford staff was very helpful and friendly with ours numerous of questions. We have been dealing with all of the process with Ula in the Dartford Branch and she is very helpful person , which can resolve every issue. Fully professional from start to finish and kept us informed on every stage. Highly recommend. Another happy customer. Thank you!

Mariusz · 7 February 2019

5/5

Google

They found people fast to rent my property. That is very good!

Sanh · 6 February 2023

5/5

Google

Great service from the letting team at Your Move Dartford. Took them 10 working days and new tenants are moving in! The whole process was managed by Ula and I'm grateful for her assistance. Highly recommended!

Marcin · 6 February 2022

Agent replied · 6 February 2024

Thank you for your feedback Marcin, it was a pleasure to help - Ula

1/5

Yell

Aweful Viewing

On the day of a viewing we got there 15 minutes early as to not keep anyone waiting. 10 minutes after the viewing should have started and no one calling me I decided to call the office. They apologized to me and told me their colleague got caught up in a previous viewing and will be there shortly.In the end we waited almost 35 minutes for the agent to arrive. In the meantime someone else had showed up, probably for the time slot after us. When the agent arrived she completely ignored me at first and greeted the other person first. After going up to her and introducing myself, saying I had the viewing 30 minutes ago. She looked at me for a second and then turned around and started speaking with the other person and continued to do so throughout the whole viewing, she never thought to at least apologize to us.After that I had to share the viewing with someone else while the agent completely ignored me and only engaged with the other person.

JcS · 8 June 2018

1/5

Google

worst experience I ever had - wana be smart >>>> stay away of that agency .....they never answer phone....they never call back(not iven when they tell you 6 times that they will) and at the end of the contract they will take everything they can from you(which is more that you will expect); and they always manage to move slower then you would expect - no matter how low is your standard :))) PS: when I wanted to see the property they let that in the job of the ex-tenant >>>>who was an est european or rusian lady ....who spoke no english :))) I can not complain : they were nice people but 100% unable to do their job - their professional lvl was way way way under all the other agencies I ever worked with :((

Bobo · 8 February 2015

5/5

Google

would just like to say big Thank you to ELLA and Louis @ Dartfrod branch for there help in me and my Family relocating at a very stressfull time. they went above and beyond to make us welcome and kept us in communication throughout the process. Very efficient and polite , well done all Thank you heaps

HAHA · 6 February 2023

5/5

Google

Me and my partner had a great experience with the agency and the agent Ula Kuta. The agent made us feel free to contact every time, the process was smooth and quick, took us around 2 weeks from viewing, to live in the property. Fantastic job I would recommend to anyone looking to move into Dartford, Kent.

Wilson · 6 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Dartford

How many reviews does Your Move Dartford have?

Your Move's Dartford office has 366 reviews across two platforms: 363 on Google, 3 on Yell.

What is Your Move Dartford's rating?

Your Move Dartford is rated 4.6 out of 5 across all 366 reviews, and 4.7 out of 5 on Google from 363 reviews.

Where is Your Move's Dartford office?

Your Move Dartford, 16 Spital Street, Dartford, DA1 2DL.

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