Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from the Hythe team
Excellent service from the Hythe branch. Helpful, approachable, intuitive and non judgemental. I am indecisive, often intolerant and fearful at times However the guys at Wards supported me throughout the process. I am now the proud owner of a beachside penthouse apartment. If the stairs ever become insurmountable I shall without question move again with Wards.A perfect team. Big Mark is a sensitive, special friend with such depth of understanding. I love him!
KATHY · 19 March 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotVery helpful conversation.
Stanislav · 12 October 2026
Agent replied · 14 October 2026
Thank you for your positive review of Wards Strood.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotHelpful and efficient team
Laura and the team at Wards are always friendly helpful and efficient and make my experience as a landlord easier than I expected. They guide me through all the issues involved with letting my flat. Thank you for all your hard work
Sheila · 19 April 2024
Agent replied · 11 June 2024
Hi Sheila,Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to pass it along to the team.Many thanks, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotI bought a property recently and wanted…
I bought a property recently and wanted to let it. I found in Abi and Hamid the perfect letting agent. Everything was communicated and explained promptly and in advance. I was kept up to date with all developments and at no point I was under the impression that I don’t know somethings as every time, everything was very well explained. Look forward to doing business with you again guys.
Anatoli · 6 December 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI had a wonderful experience with Wards
I had a wonderful experience with Wards when I was looking to purchase a property for my Mum. Alex Martin and Monika Mihova went out of their way, so determined to find the right property and really gave us amazing service. They sent over so many properties and went the extra mile to arrange viewings.
Hayley · 17 June 2023
Agent replied · 11 June 2024
Hi Hayley,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been whilst looking to purchase a property for your mum. It's particularly great to hear that Alex and Monika went above and beyond to find the right property and arrange viewings for you.Best wishes,Wards.
★★★★★ 5/5
TrustpilotThanks George
I recently started a tenancy and George was my point of contact throughout. He was approachable and responsive and made the process really straightforward for me, answering any questions I had and being available when I needed him to be. Thanks George
Gary · 16 April 2024
Agent replied · 11 June 2024
Hi Gary, Thank you for your kind words. We're happy to have provided you with a great level of service. All the best, Wards of Kent
★★★★★ 5/5
TrustpilotA positive experience
From start to finish our experience with awards has been faultless.The team have been consistently polite, professional & go above & beyond to help with queries & to push through our purchase as smooth as possible.I mostly dealt with Abbie & have been highly impressed with her service.The home move box was a very pleasant surprise too & a lovely touch.I would definitely recommend Wards to anyone looking to sell their property.
Rachel · 17 February 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service from letting agency!
Excellent service received from all the staff at the letting agency at ward and partners in particular Laura Cale. Laura keeps us updated with news of our property including when tenants are about to leave and when new tenants are about to arrive. Laura is both professional and friendly and takes an active interest in all her clients we are happy that she is working on our behalf, we are about to include a second property for Laura and her team to look after on our behalf, keep up the good work Laura!
Katrina · 10 November 2016
Agent replied · 11 June 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotEvery landlord needs a David
David Odunlami is an exceptional lettings manager, always going the extra mile to ensure efficiency and a fast turnaround in securing a new tenant. He listens to the landlord and provides his professional opinion on any queries. Equally he provides guidance and comfort to prospective tenants. A good negotiator and has experience in any situations that may arise. Highly recommended!
Kate · 23 November 2022
Agent replied · 11 June 2024
Hello Kate,Thank you for leaving us a review, we're delighted to hear that you are pleased with David's support on your rental property!Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI was looking for a property to rent
I was looking for a property to rent as my current landlord had to sell. I dealt with Maria Byrne for a majority of my communications with Ward. She was/is friendly, understanding and knowledgeable about the properties be enquired about or viewing and promptly responded to queries I had.I would definitely recommend her and Wards to any potential tenants or applicants.
Mr · 10 October 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotTina Styance went over and above to…
Tina Styance went over and above to make our sale go through smoothly. Tina dealt with the network of solicitors, our buyer and the sales agents in a very professional manner, Just as importantly kept me us up date throughout the process with regular calls. I would highly recommend her and her team.
Jilly · 27 June 2023
Agent replied · 11 June 2024
Hi Jilly,Thank you for leaving a review! It's great to hear how helpful Tina has been throughout your process, we'll pass your kind words along.Best wishes,Wards.
★★★★★ 5/5
GoogleAlex was incredibly helpful in finding me the perfect rental property. He was professional, responsive, and made the process seamless. Highly recommend his services, 5 stars!
Matei · 27 December 2024
Agent replied · 25 December 2024
Hello Matei,
Thank you for your review! We're pleased to hear that Alex was able to assist you in finding the perfect rental property and that you had such a seamless experience. Your recommendation means a lot to us.
Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotI've used Wards for each of my sales…
I've used Wards for each of my sales and the service is always great. From the initial valuation appointment to the sale, I was kept informed regularly with the online hub and phone calls. Devon was very helpful when I had questions, got back to me quickly and was always friendly.
Donna · 16 August 2023
Agent replied · 11 June 2024
Hi Donna,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been for each of your sales.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExcellent and prompt service.
I had a limited time to find a property, and Kate was most helpful in this successful search. She was extremely prompt in answering emails and messages at all times of day, and arranged viewings at short notice. She was knowledgeable about the property, and responded quickly to my requests for extra information. During the viewings she was not pushy, and let us take our time. Thank you Kate!
HLS · 21 July 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGrace Scott Lettings Department…
Grace Scott Lettings Department Hernebay. I have been dealing with Wards Lettings department for some years now as a landlord. Grace has been extremely helpful through the process of finding a new tenant during COVID 19, it’s not been easy. Over the years that I’ve dealt with wards she has been the most helpful & consistent with correspondence with me through the process. She is a valuable member at wards. Many thanks RS
Robert · 22 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI can’t thank Lee from the Ashford…
I can’t thank Lee Churchyard from the Ashford Office enough for helping me find my flat. He made it so easy and quick for me from start to finish. After using other estate agents in the past and being so stressed, I was shocked at how easy it was with Lee at Wards Ashford! I actually enjoyed the process which made me 10x more excited for my new home. Can’t thank him enough!
Jess · 17 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAmazing at Wards-especially Judy Day!!
The whole team at Wards have been so helpful and I couldn’t of had a better experience. There’s one person I can’t thank enough and that’s Judy Day at Wards! She was very efficient, always communicated with me and kept me up to date. I will actually miss our telephone calls. What a lovely helpful lady and a credit to Wards. Thank you Judy! Mr & Mrs Temple xxxx
Carl · 27 June 2021
Agent replied · 11 June 2024
Thank you Mr & Mrs Temple for your kind comments - delighted everything went well for you. Best wishesDavid HayesBranch Development Director.
★★★★★ 5/5
TrustpilotAbbie, Wards Of Strood Estate Agents
We bought through Wards Strood and dealt with Abbie who was fantastic, we had a lot of problems due to a long chain and many delays. Abbie chased everything for us and for the seller. Never got stressed (Unlike myself) and always professional. Could not ask for a better person to deal with. Thank you Abbie and the next time I'm in Strood a bottle will be popped into you. 10/10
David · 14 January 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotDealing with Gemma was an absolute…
Dealing with Gemma was an absolute pleasure, I was given all the information needed in a very professional manner and most importantly felt that she genuinely understood my needs and that showed in her understanding of the local area.
Wayne · 26 April 2024
Agent replied · 11 June 2024
Good Afternoon Wayne,Thank you for your kind words about our Ashford branch, and Gemma in particular. We'll see to it that this is passed on to her!Thanks again, Wards of Kent
★★★★★ 5/5
TrustpilotGillingham Branch, Kim- sales co-coordinator
With Covid-19 looming over us all, the purchase of our property was not an easy ride. Solicitors were difficult to reach in these unprecedented times but Kim Sale- Senior Sales Co-ordinator was brilliant. She chased solicitors on both sides of the sale and purchase and kept us up to date every step of the way. Without Kim keeping things going we would not be about to exchange and complete this Friday. Thank you!
Sam · 17 June 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
★★★★★ 5/5
TrustpilotWards Ramsgate have been great selling…
Wards Ramsgate have been great selling my property. James and Ethan kept me updated constantly. A special mention is needed though for sales progression, Sally Bryant has been exceptional and absolutely worth her weight in gold. Her tenacity and commitment to push for exchange and completion has been exceptional in what was a complicated chain at a difficult time of year. Thank you Sally for everything.
Bernie · 18 December 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from James and his team in Ramsagte. I had previosuly been under contract with a different agent, who were absloultly usless. Wards took over the marketing of my property and I've had more viewing and offers in two weeks, then I had in the previous agent in 5 months. I've now sold my property at full market value. Communication has been excellent and everyone I've spoken to in the branch has been extremely professional and approachable, including James and Billy. I will recommend Wards and would use their services again in the future.
Ian · 8 October 2023
★★★★★ 5/5
TrustpilotA diamond in a rough situation
In what was a tricky and drawn out move process, Rachael (and Emma in Rachael’s absence) of Wards was a shining light and the only true professional we worked with throughout the process. I don’t think we would have made it without her support. We are truly grateful in Rachael’s assistance in getting us into our home.
Sam · 21 April 2026
★★★★★ 5/5
TrustpilotEmily was great help
Emily was great help, from the referencing to the moving in! We couldn’t recommend them enough!!
John · 23 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.