Every review we hold for the Dartford office, from every platform, shown as written. First names only.
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5/5
GoogleCouldn't have been happier with Town and City Homes. Having marketed our property unsuccessfully with another agent we contacted Town and City Homes who had been successfu in selling another property on our development.
I can honestly say that we felt Deep had our best interests at heart at all times and gave us fantastic advice throughout, including waiting for a sunny day to take photographs of our property to show off how light it was. Although frustrating at the time because we wanted our property on the market ASAP, he was right and the photos and video of our home were stunning and well worth waiting a few days.
We had been with the other agent for approx 6 weeks with only 1 viewing. I think we had about 4 in the first week with Town and City and lots more enquiries but there was no need to show anyone else round as all viewers made offers and we sold for over the asking price.
However it's usually after accepting an offer where things get difficult with slow solicitors and estate agents etc, but we can honestly say that everytime we had an issue or query and contacted Deep, he was straight on the phone to whoever involved and resolved issues there and then, and certainly resolved unnecessary delays in the process.
Would definitely recommend Town and City Homes and wouldn't think twice about using them in the future.
Samantha Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you so much for your review and we are so glad you had a great experience. Good luck and best wishes from all at Town and City Homes
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5/5
GoogleI have very good experience with Town & City Homes when they deal with my property purchase. When ever I call them they provide right information so that my process going very smoothly. Town & City Homes team are very friendly and cooperative and always friendly for help.
I definitely recommend Town & City Homes service for my friends & family for property purchase.
Silvans Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you Silvans, we wish you all the happiness in your new home.
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5/5
GoogleCant speak highly enough of Nigel and the team, my property was superbly marketed and quickly sold with the minimum of hassle you would usually expect. Everything from viewings to negotiation taken care of. Highly recommended if your considering selling !!
Paul Β· 13 June 2017
Agent replied Β· 11 June 2024
Thank you very much for your feedback Paul. I'm glad you enjoyed the experience of selling with us and wish you all the best in your new home.
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1/5
GoogleIf I could give zero stars I would! Very poor customer service and communication from the start. Do not waste your time trying to purchase a property from their estate agent.
We made an offer few weeks back and made no progress at all. We had to contact the estate agent, I was told either to wait or piss off by the director. He was very rude and cocky from the start. Finally we decided to withdraw our offer and another unprofessional email again from the director.
AVOID!!!!!The worst agent for selling property
Prawesh Β· 12 June 2020
Agent replied Β· 11 June 2024
I'm very sorry to hear you are unhappy with your experience with us. I will arrange for Nigel Wharrad to call you to try and resolve the issue.
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5/5
GoogleLuke and everyone at Town and City Homes were very helpful and friendly during our home buying process. Would recommend!
Jasmine Β· 16 April 2025
Agent replied Β· 25 August 2024
Thank you Jasmine, it was a pleasure to help you with your property journey. We wish you all the best for the future and we will be here to help again, whenever you need us.
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5/5
GoogleThis is the third time my family have had the very great pleasure of using the superb services of Town and City Homes
Deep provided the very best service under very difficult circumstances following the loss of our mother thank you so very very much you are the best of the best
Carol Β· 16 April 2025
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5/5
GoogleLuke treated my house as if it was his own. I would do it again thousand times.
Otso Β· 16 April 2025
Agent replied Β· 8 November 2024
Thank you Otso, I will be sure to share this feedback with Luke and the team. I'm glad you enjoyed your experience with us and wish you all the best on your next journey. We will always be here if and when you need us.
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5/5
GoogleThis has been a very stressful process for us, but ever since I asked Deep from Town and City Homes to help us sell thatβs exactly what they did even with 2 buyers pulling out they were always able to get someone else to buy our house. Even β¦
Ashley Β· 16 April 2025
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5/5
GoogleSecond time using Town and City, would highly recommend, a great team and a real one to one personal service. Always available on the phone, sorted queries quickly and kept pushing sale process to make sure we could move in good time!
Fantastic service, thank you.
Leigh Β· 14 December 2023
Agent replied Β· 11 June 2024
Thank you so much for coming back to us and using our services again and I'm so pleased we could help again. We wish you all the best in your new home and the next chapter.
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5/5
GoogleAbsolutely 1st class. Nigel and the whole team couldn't of been better. Efficient, open and honest. They all bent over backwards for our sale. From day 1 we knew we had picked the right agent. So professional and down to earth at the same time. Would highly recommend their services. Thanks guys.
Martyn Β· 17 July 2023
Agent replied Β· 11 June 2024
Very kind words Martyn, thank you. We have enjoyed helping you and your family move onto the next adventure. Good luck, and look forward to seeing your new home once you've finished.
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4/5
GoogleGreat Company. Assisted with everything from day one till finish. Will always recommend. Great team.
Nana Β· 16 April 2025
Agent replied Β· 25 August 2024
Thank you for your kind words Nana, we wish you all the best with your next property journey.
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5/5
GoogleAlways used deep/Nigel at town and city homes, never use another agent, always sell my houses, once again....thanks to you all π β¦
Craig Β· 16 December 2025
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5/5
GoogleTown & City Homes have supplied me with a great service. going above any beyond helpful in the sale of my proeprty & negotiating a completion terms that allowed me to remain in my current proeprty until completion of my new build property.
They often attended late evening around my availability and they truly are a company who will go to the next level for their customers to give a great service.
Craig Β· 12 June 2020
Agent replied Β· 11 June 2024
Thanks very much Craig I'm glad you have enjoyed selling through us. I hope you're happy in your new home.
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5/5
TrustpilotOur sale was not straightforward but weβ¦
Our sale was not straightforward but we cannot thank Nigel enough for his help, patience and always being available whenever we needed advice.
Mandy Β· 13 February 2024
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5/5
GoogleMy experience with Town and City Homes was eye opening. Nigel and Deep were extremely helpful and knowledgeable about the current market and where able to answer any questions or quires I had. Being a first time buyer and new to the area I needed an agency that had proven knowledge and experience. I was extremely happy!
Tom Β· 14 June 2015
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5/5
GoogleHighly recommend these ,when no one else to sell my house deep managed to, and if you ever have any worries out of hrs he will always be there to answer questions and put your mind at easy top bloke graham .
Graham Β· 27 March 2025
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5/5
GoogleIβve just purchased a property through Town and City and canβt thank them enough for the service I received. It was a pleasure to meet Deep, Luke and Nigel, who were friendly and professional throughout. Deep knew the area really well and passed on his knowledge, which helped me make the decision to buy. Would recommend them to anyone looking to use an estate agent.
Donna Β· 12 June 2020
Agent replied Β· 11 June 2024
Thanks very much Donna for your kind words. We are pleased we could help and wish you all the best.
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5/5
GoogleTown and city homes were excellent when selling my property always answered calls and messages as soon as they could helped us out loads we can't thank them enough definitely reccomed anyone to use when selling thank you town and city homes π β¦
Sarah Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you very much. We absolutely love helping people get their dream home. Wish you all the happiness.
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5/5
GoogleHad a great experience buying our first home with Town and City Homes. Everyone we spoke to was always polite and willing to help. Thank you!!
Abbie Β· 2 September 2025
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1/5
GoogleI wanted to give no starts as I am angry and out of pocket, but the rating system would not let me do this.
We are on the receiving end of a chain that starts with this agent. It's unfortunate when a chain breaks down twice, but that's life.
What is totally unacceptable is to be lied to and have information held back by the agent.
Avoid !!
Colin Β· 13 June 2018
Agent replied Β· 11 June 2024
We are sorry to hear about your experience but we do not have your details registered on our system so we do not know which property this is in relation to. Please contact our office on 01322 303175 so we may help or advise. Thank you.
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5/5
GoogleI have had an excellent experience using Town and City Homes. Best agents out of 3 more well known that we had round.
My point of contact has been Deep. He has been completely honest and upfront at all times. I have had no issues with dealing with him or the company. Any time I couldn't get hold of Deep I left a message and my call was returned immediately. Very response and pro-active agents.
Gave the best valuation of my property and within 2 hours of the property going online I had 11 viewing booked. I sold the property and achieved the maximum price with a positive buyer on the 1st open day viewing. I also received 3 other offers.
I would highly recommend using Town & City. Deep gave me his word and he delivered on it. Top quality agents.PositiveResponsiveness, Quality, Professionalism, Value
Kay Β· 26 August 2022
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5/5
GoogleWe are very happy with Town & City Home, especially with agent Deep. He is very professional, kind, always avaliable to help or advice and solves all problems very quickly.
So I highly recommend!
Juliia Β· 19 April 2025
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5/5
GoogleTown and City was recommended by a friend and I am pleased I used their service. I was particularly pleased with the keeping in touch with updates and I will definitely be recommending Town and City.
Thank you! guys.
Nurat Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you Nurat for your kind words. We are so please you enjoyed our service and wish you all the happiness in your new home.
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5/5
GoogleLove the family feel service. I got on great with all the staff I dealt with. So much so we are now all friends. Would recommend them if u want a more personal service who works hard for the client to achieve your end goal xx
Nicola Β· 12 June 2022
Agent replied Β· 11 June 2024
That's the service we strive for. I am so glad you enjoyed it and we are all glad we have new friends in you and your family. Best wishes from all at Town and City Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.