Trusted Agent profile · Dartford

Moat Homes Limited Dartford reviews

2.9

★★★★★

377 reviews across 2 platforms

Galleon Boulevard, Dartford, DA2 6QE

Moat Homes Limited's office in Dartford, at Galleon Boulevard, is rated 2.9 out of 5 across 377 reviews on two platforms, including 306 Google reviews rated 3.2.

Google logo

3.2 / 5

306

Reviews on Google

This office

Trustpilot logo

71

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

1/5

Google

Wait ages for basic repairs and maintenance issues.

Mich · 11 June 2017

1/5

Google

Rating only, no written review.

Jonathan · 25 April 2025

5/5

Google

Rating only, no written review.

Ricky · 3 December 2024

Agent replied · 8 December 2024

Hi Ricky, thanks so much for the review! We're so glad to see you're happy with our service. If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.

5/5

Google

Rating only, no written review.

Tasneem · 6 June 2024

Agent replied · 11 June 2024

Hi Tasneem, thanks so much for the review! We're so glad to hear that you're happy with our service. If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.

1/5

Google

Rating only, no written review.

Sherry · 11 March 2024

Agent replied · 11 June 2024

Hello Sherry, we're sorry to hear that you're not satisfied with our service. If you would to discuss this further, our customer service team would be happy to talk through any concerns you may have. Please don't hesitate to get in touch at customer@moat.co.uk or by calling 0300 323 0011.

3/5

Google

Rating only, no written review.

Jon · 10 February 2024

Agent replied · 11 June 2024

Hi Jon, thanks for taking the time to send us a review! If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.

1/5

Google

Rating only, no written review.

Josh · 11 January 2024

1/5

Google

Rubbish service

Kelly · 15 July 2023

Agent replied · 11 June 2024

Hi Kelly, we are sorry to hear you are not happy with the service you have received from us. We would really like to be able to investigate this in more detail and make things right. If you could please email details of where things have gone wrong to customer@moat.co.uk so we can look into this for you. Many thanks NT

3/5

Google

Rating only, no written review.

Tony · 10 June 2023

3/5

Google

Rating only, no written review.

Andrei · 10 June 2023

Agent replied · 11 June 2024

Hi Andrei thank you for your review, if you have any particular feedback that would be useful in shaping our services to you then please send this to customer@moat.co.uk. Many thanks NT

5/5

Google

Rating only, no written review.

Tony · 10 June 2023

Agent replied · 11 June 2024

Hi Tony, Thank you for your review! NT

5/5

Google

Rating only, no written review.

Emma · 10 June 2023

Agent replied · 11 June 2024

Hi Emma, thank you for your positive review. Many thanks NT

1/5

Google

Rating only, no written review.

Paula · 10 June 2022

Agent replied · 11 June 2024

Hi Paula, Sorry to see that you have been unhappy with the service you have received from Moat. If we can look at this in more detail for you please either contact our customer services team on 0300 323 0011 or email customer@moat.co.uk. We would be happy to investigate and look to resolve this. Many thanks NT

3/5

Google

Rating only, no written review.

Fiona · 10 June 2022

5/5

Google

Rating only, no written review.

Rebecca · 10 June 2022

Agent replied · 11 June 2024

Hi Rebecca, Thank you for your positive review! Many thanks ^NT

5/5

Google

Staff very helpful

Edwin · 10 June 2022

Agent replied · 11 June 2024

Hi Edwin, that's great to hear thank you! NT

5/5

Google

Rating only, no written review.

Earral · 10 June 2021

Agent replied · 11 June 2024

Hi Earral, Thank you for your 5 star review. Many thanks, GA

1/5

Google

Rating only, no written review.

Dulisha · 10 June 2020

Agent replied · 11 June 2024

Thank you for your post. We have been talking to a number of residents about this matter and we are in the process of arranging a meeting between residents and the other involved parties. We will be in contact with further details shortly. MH

2/5

Google

Rating only, no written review.

Janine · 10 June 2020

Agent replied · 11 June 2024

Dear Janine We’re sorry to see that you have left a 2 star review on Google, we welcome all feedback from our customers as it can help us to improve our service. If you’d be willing to email our customer service team on customer@moat.co.uk (for the attention of the Comms Team), then we’ll ensure that any issues that you’re experiencing are investigated and we’ll do our best to resolve things for you. Regards MH

4/5

Google

Rating only, no written review.

Sybil · 10 June 2020

5/5

Google

Rating only, no written review.

Rassel · 10 June 2020

5/5

Google

Rating only, no written review.

Robert · 11 June 2019

5/5

Google

Rating only, no written review.

Lee · 11 June 2019

5/5

Google

Rating only, no written review.

Martin · 11 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Moat Homes Limited's Google reviews

Questions about Moat Homes Limited Dartford

How many reviews does Moat Homes Limited Dartford have?

Moat Homes Limited's Dartford office has 377 reviews across two platforms: 306 on Google, 71 on Trustpilot.

What is Moat Homes Limited Dartford's rating?

Moat Homes Limited Dartford is rated 2.9 out of 5 across all 377 reviews, and 3.2 out of 5 on Google from 306 reviews.

Where is Moat Homes Limited's Dartford office?

Moat Homes Limited Dartford, Galleon Boulevard, Dartford, DA2 6QE.

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