1/5
Wait ages for basic repairs and maintenance issues.
Trusted Agent profile · Dartford
★★★★★
377 reviews across 2 platforms
Galleon Boulevard, Dartford, DA2 6QE
Moat Homes Limited's office in Dartford, at Galleon Boulevard, is rated 2.9 out of 5 across 377 reviews on two platforms, including 306 Google reviews rated 3.2.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
1/5
Wait ages for basic repairs and maintenance issues.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Hi Ricky, thanks so much for the review! We're so glad to see you're happy with our service. If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.
5/5
Rating only, no written review.
Hi Tasneem, thanks so much for the review! We're so glad to hear that you're happy with our service. If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.
1/5
Rating only, no written review.
Hello Sherry, we're sorry to hear that you're not satisfied with our service. If you would to discuss this further, our customer service team would be happy to talk through any concerns you may have. Please don't hesitate to get in touch at customer@moat.co.uk or by calling 0300 323 0011.
3/5
Rating only, no written review.
Hi Jon, thanks for taking the time to send us a review! If you have any further questions or concerns, please feel free to contact our customer service team at customer@moat.co.uk or by calling 0300 323 0011.
1/5
Rating only, no written review.
1/5
Rubbish service
Hi Kelly, we are sorry to hear you are not happy with the service you have received from us. We would really like to be able to investigate this in more detail and make things right. If you could please email details of where things have gone wrong to customer@moat.co.uk so we can look into this for you. Many thanks NT
3/5
Rating only, no written review.
3/5
Rating only, no written review.
Hi Andrei thank you for your review, if you have any particular feedback that would be useful in shaping our services to you then please send this to customer@moat.co.uk. Many thanks NT
5/5
Rating only, no written review.
Hi Tony, Thank you for your review! NT
5/5
Rating only, no written review.
Hi Emma, thank you for your positive review. Many thanks NT
1/5
Rating only, no written review.
Hi Paula, Sorry to see that you have been unhappy with the service you have received from Moat. If we can look at this in more detail for you please either contact our customer services team on 0300 323 0011 or email customer@moat.co.uk. We would be happy to investigate and look to resolve this. Many thanks NT
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Hi Rebecca, Thank you for your positive review! Many thanks ^NT
5/5
Staff very helpful
Hi Edwin, that's great to hear thank you! NT
5/5
Rating only, no written review.
Hi Earral, Thank you for your 5 star review. Many thanks, GA
1/5
Rating only, no written review.
Thank you for your post. We have been talking to a number of residents about this matter and we are in the process of arranging a meeting between residents and the other involved parties. We will be in contact with further details shortly. MH
2/5
Rating only, no written review.
Dear Janine We’re sorry to see that you have left a 2 star review on Google, we welcome all feedback from our customers as it can help us to improve our service. If you’d be willing to email our customer service team on customer@moat.co.uk (for the attention of the Comms Team), then we’ll ensure that any issues that you’re experiencing are investigated and we’ll do our best to resolve things for you. Regards MH
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Moat Homes Limited's Dartford office has 377 reviews across two platforms: 306 on Google, 71 on Trustpilot.
Moat Homes Limited Dartford is rated 2.9 out of 5 across all 377 reviews, and 3.2 out of 5 on Google from 306 reviews.
Moat Homes Limited Dartford, Galleon Boulevard, Dartford, DA2 6QE.