Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'll like to thank the guys at Land Estates and more importantly Donna for a pleasant property buying experience, from the moment I went to view the property to collecting the keys. Donna was always positive and managed the vendor and buyer excellently. I think her upbeat and positive attitude during the whole purchase process made the experience that much calming.
Its probably crazy to say but there is actually nothing I could suggest could have been done better, Donna always responded to my emails pronto and was always on hand to answer all my questions, she gave updates when the solicitors delayed and provided support and encouragement till completion. I actually preferred calling Donna when I had question about the buying process than calling the solicitors.
I'll give you 10 stars if it were available.
Thanks
Wale
Wale · 7 July 2016
Agent replied · 6 July 2023
Thanks Wale - Your kind words make the job I love even more rewarding. It was a pleasure working with you and wish you every happiness in your new home.
Kindest regards
Donna
★★★★★ 5/5
GoogleLewis was extremely helpful and had great communication and ensured the process of buying my flat went smoothly. Would really recommend land estate agents. I have no complaints.
Valeriya · 11 November 2024
Agent replied · 11 December 2024
Thank you, Valeriya! We’re thrilled Lewis could make the process smooth for you. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI'd like to say a big thank you to Lewis for his extra care and attention to our needs and show of empathy during a very challenging and stressful situation for us.
Also Charlene and Zoe for all their support with the move to our new house.
Thank you All.
Apostolos · 10 September 2023
Agent replied · 1 October 2023
Thank you so much for the review. I am so pleased you felt taken care off, that is our aim.
Many thanks
Donna Harris
Branch Manager
★★★★★ 5/5
GoogleHow can I rate this Estate Agent? 10 out of 5 Stars!
From achieving us the highest selling price, to getting an offer within weeks. Their their level of professionalism and hands-on approach during the sale (helping smooth out any issues I had) was outstanding. Nothing seemed too much trouble for them.
If you're looking for an agent to sell your house, then stop looking and give them a call. You'll be glad you did!
Andy · 5 November 2024
Agent replied · 9 November 2024
Thank you, Andy! We’re thrilled to have exceeded your expectations and made the process smooth. It was a pleasure working with you!
★★★★★ 5/5
GoogleAs landlords in Dartford, we have only got wonderful things to say about Land Estates. They are responsible, timely with emails, answer the phone within 5 rings and most importantly the atmosphere in the office is warm yet professional, with clearly evident great relationships between all team members. Unlike other larger multi-branch estate agents, they really do "own and understand" your lettings property well and you can always speak to someone who knows your property. The have given spot-on advice recommending appropriate pricing points for marketing and letting, and to troubleshoot on things like check-in, fixing minor snags and recommend workmen for issues that inevitably arise within properties.
Other larger agents (which we have also used in the past), tend to put you to head office when no one is around for your to leave a message - and there appears to be high turnover of staff so you tend to always speak to someone new who doesn't know your property well).
We have now been with Land Estates for over 2 years and have learned that beyond the initial letting, they are highly responsible when dealing with "problems" - exactly what you need from an estate agent - to double down on efforts to solve problems when needed. We we unfortunate in having a defaulting tenant - and this is where Land Estates really comes into its strength - guiding and supporting us through the stressful process to evict this tenant - taking a lot of the responsibility and communications (and stress) away from us, even through court proceedings!
All in all, a big shout out - and a resounding thumbs up - If you are thinking of an estate agent to let your property in Dartford, choose Land Estates - you will not be disappointed!
In particular shout outs to:
Kim - manager and fantastic at high level sorting out of any issues
Lewis - head of lettings - and a good "read" of people and potential tenants. It's crucially important to listen to Lewis who will tell you his honest opinion about potential tenants (both good and bad)
Zoe - who deals with check-in/check-out. Thorough, meticulous, and responsive and a hawk-like attention to detail.
Rest of office team: Charlene, Jade etc who are all excellent and responsive.
B and WL
Boonweili · 9 August 2024
Agent replied · 23 August 2024
Dear Boon,
Thank you for your fantastic review! We are thrilled to hear about your positive experience with Land Estates. Our team works hard to provide a warm, professional, and personalised service, and it's wonderful to know this has met your expectations.
We appreciate your specific mentions of Kim, Lewis, Zoe, Charlene, and Jade. Your feedback will be shared with them and the rest of the team.
Thank you for choosing Land Estates and for recommending us. We look forward to continuing to support you and your properties in Dartford.
★★★★★ 5/5
GoogleI am a landlord with a portfolio of properties I recently handed to Land Estates. Land Estates has impressed from the start, they look after the tenants, properties and landlord with great care and are always willing to help. They have turned being a landlord into a positive experience for me, I will definitely keep them in mind for future investments and also recommend them to colleagues. Thanks Selina, Kim and everyone from the rental team!
JC · 24 January 2017
Agent replied · 6 July 2023
Thank you for your loyalty and kind words! We truly value your continued trust in our agency. It's a pleasure serving you, and we look forward to many more years of providing excellent care and service. If there's anything you ever need, we're here for you!
★★★★★ 5/5
GoogleWe had a great experience purchasing our first property, thanks to Lewis, who was very helpful and caring throughout the process.
Luciano · 18 December 2025
★★★★★ 5/5
GoogleLewis was an excellent estate agent, the level of communication was outstanding. Nothing I asked was too much, photos were great too. I would throughly recommend using Lewis and Land Estates
Ian · 14 September 2025
★★★★★ 5/5
GoogleThe Landeaste team is remarkable. Thanks to Lewis, he was excellent, very professional and helped through the end-to-end end process. It was easy working through without hassles, as moving to a new place can be stressful at times. I highly recommend the team.
Arun · 12 November 2023
Agent replied · 1 January 2024
Thank you for your wonderful feedback! We're delighted to hear that Lewis and our team could provide you with excellent and professional service.
★★★★★ 5/5
GoogleSold our house with Land Estates, would highly recommend .. Super service & very efficient! Lewis was always providing us with updates & on top of it all... So.. thank you Lewis :-)
Billy · 16 August 2025
★★★★★ 5/5
GoogleAll my compliments to The land Estate Agent in Dartford. All the staff are amazing kind and really helpful understanding all needs for any individual customers. For The LandEstate Agents Dartford is definitely the best .
I have to say thank you very much to Mr Louis is doing a great job...really professional.
Again all my compliments .
Mohamed Bahhar SIMOPositiveResponsiveness, Quality, Professionalism, Value
MOHAMED · 24 August 2021
Agent replied · 6 July 2023
Thank you so much Mohamed. We appreciate your kind words.
Kind regards
Donna Harris
Branch Manager
★★★★★ 5/5
GoogleJade was very helpful, friendly and responsive. I’m very much satisfied with the whole process
Dare · 20 January 2026
★★★★★ 5/5
GoogleHonestly Land Estates have made my first ever moving process sooo much easier than I thought it would be, I imagined it being really tough and scary but they were always there if I had questions and they were very informative.
Massive props also to my agent Jade, super patient, helpful and funny throughout the process and she made it really enjoyable. Thank you for giving me my first home!
Stemo · 8 November 2024
Agent replied · 22 November 2024
Thank you, Stemo! We’re thrilled Jade made your first renting experience smooth and enjoyable. Congrats on your new place!
★★★★★ 5/5
GoogleWe are very glad that we got our new home in Dartford seamlessly because of all the help from Land Estate Team. The agent who showed me around the property was professional and clear in his explanations. He introduced himself as alumni of Dartford Grammar School to my Son, who is the student of Year-7 in DGS now.
Throughout the referencing and documentation process, the whole team remained polite, patient, and professional. We really thankful to Ms.Jade, who patiently clarified all our queries.
Kind Regards!
Sudhakar · 31 July 2025
★★★★★ 5/5
GoogleI was looking for perfec house to relocate in Kent and set out my specifications to Lewis of Landestates. He sourced the best fit property for me and my family and kept us updated until signup stage. I will highly recommend Lewis for his professionalism,good customer care and problem solving skills.
Gassimu · 7 January 2023
Agent replied · 6 July 2023
That's wonderful to hear. Thank you so much
★★★★★ 5/5
GoogleLewis has been very helpful in assisting us with administrative matters of renting a new place. Throughout the process, we were kept informed and Lewis was always reachable via the phone and email to answer all of our questions. He was so helpful throughout the process! Highly recommend!
Roman · 8 March 2023
Agent replied · 6 July 2023
Thank you so much. Glad you were happy with Lewis' service.
★★★★★ 5/5
GoogleExcellent customer service from Romeo @ land estates. I have viewed in excess of 20 houses in the last few weeks and land estates was the only company who seemed to actually know about the property they were advertising. Romeo was able show me around with thorough knowledge of property, surrounding area and detailed relevant information regarding council tax etc. Highly recommended, I will definitely be purchasing my house with them!
Lola · 7 July 2016
Agent replied · 6 July 2023
Dear Lola,
Thank you for your kind words regarding Land Estates and especially Romeo.
We look forward to seeing you again soon.
With thanks and regards
Donna Harris
Office Manager
★★★★★ 1/5
GoogleAVOID AVOID AVOID
The worst agency I ever dealt with, especially when it comes to repairs or issues reported. Takes forever to get something done after a lot of chasing by phone and email, mostly things just dont get done at all. Always condescending attitude trying to make you feel like you don't know anything or are flat out stupid and wasting their precious time. When raising issues in the flat, such as mice infestation or cold drafts, damp on the wall or giant holes around pipes, they will say it is supposed to be like that because "this is living in England". If the market wasn't so ridiculous with prices, we would be long gone. When the time comes to finally move elsewhere, I wonder if they'll make issues to not pay back the deposit as plenty reviewers stated here.
They don't deserve even 1 star.
Magdalena · 26 March 2024
Agent replied · 23 August 2024
Dear Magdalena,
I am deeply sorry to hear that you've had a disappointing experience with our agency. We take all feedback seriously and are truly sorry to hear that you've felt undervalued, ignored, and frustrated with our response to the issues you've raised. We understand that dealing with repairs and issues can be a significant source of stress and frustration, and we're committed to making things right.
I'm pleased to inform you that your landlord has now visited with our Property Manager and has completed all the requested repairs. Additionally, we're working to obtain a quote for you to repair the damage caused to the front door.
I want to assure you that your feedback is invaluable to us, and we're eager to discuss your concerns further. We're committed to providing a better experience for all our tenants, and we'd like to schedule a call with you to explore ways to resolve the issues you've raised. If you're willing, please let us know, and we'll arrange a convenient time for us to talk.
Thank you for bringing this matter to our attention, and I look forward to speaking with you soon.
Kim Moncherry-Desfosse
General Manager
★★★★★ 5/5
TrustpilotThank you Ms Donna and Mr Lewis
The Land Estate is an amazing agency. I’ m saying that because recently I bought a property and theoretically we weren’t a client but Mr Powell and especially Ms Harris were professional towards us. They we’re replying very fast to our email when questions were raised and always keeping in touch with us and not because of we were buying a flat just because they care, which is very hard to find someone like this which doesn’t know you but trying to help you in getting everything done properly.
Gabriel · 22 January 2023
★★★★★ 5/5
GoogleI would like to thank the Land Estates team for doing such an excellent job at helping me rent in Dartford. I would like to give a special mention to Lewis and Kim for their support.
Anisul · 11 December 2023
Agent replied · 1 January 2024
Thank you for your review! We appreciate your feedback and are delighted to hear about your positive experience. You're most welcome from the Land Estates team!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. One person dealing with the entire journey from first meeting to the final day of sale. Easy to contact and always available. Even dealing with conveyors for me. Land Estates made what could be a stressful time very manageable. Thanks to Lewis and his team.
Mrs · 13 December 2024
★★★★★ 5/5
GoogleWe’ve had a great experience. Lewis Powell has been really helpful throughout the whole process by answering all our questions and keeping us updated through every step, letting us know what to expect and what will happen next, very happy with the whole experience and would definitely recommend.
Maxine · 8 December 2022
Agent replied · 6 July 2023
Thank you so much
★★★★★ 5/5
GoogleFantastic level of service from land estates. I want to say a massive thank you to Lewis, who was so helpful to me during this whole process, and helped me with any questions I had. Very polite and he provided me with an excellent service! Thank you! 10/10.
Orobehi · 8 November 2022
Agent replied · 6 July 2023
Brilliant. Thank you
★★★★★ 5/5
GoogleIt was great working with land state agent team .They are very nice I highly recommend them. We got our house in short period of time. We are able to meet our expectation. Lewis is very nice and helpful person.
Namuna · 12 July 2023
Agent replied · 1 October 2023
Thank you Namuna.
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