Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’d highly recommend Land Estates, especially Lewis.
My flat sale has been a long and stressful process for reasons completely outside of the agent’s control, but Lewis kept everything on track from start to finish. His communication has been brilliant throughout, always quick to reply, always keeping both sides updated, and always calm and professional even when delays dragged on.
He found me a buyer quickly, gave me the highest valuation compared to other agents, and their fees were the lowest too. Most importantly, he kept my buyer happy and on board the whole way through, which honestly made all the difference.
Really appreciate all his help. Would definitely recommend Lewis and Land Estates.
Nic · 16 December 2025
★★★★★ 1/5
GoogleAvoid Land Estates in Dartford, Disrespectful, Dismissive, and Racially Discriminative
I had an extremely disappointing experience with Land Estates Dartford. Everything seemed fine when communication was over the phone and via email, the property was secured. However, when I visited the office in person, the atmosphere changed. The staff, who had previously been accommodating, appeared shocked when they met me in person, seemingly taken aback that I was Black, having assumed otherwise due to my "English-sounding" voice on the phone.
The agent I had been dealing with became visibly uncomfortable and quickly fetched his manager, Kim. I was then taken into a private office and subjected to an interrogation about my personal details, as if it were a job interview, despite having already been pre-approved and asked to pay a holding deposit prior to this visit.
After this grilling session, I was told the property would be mine and that they would call me, but no call ever came. When I followed up, I was repeatedly told Kim was unavailable due to meetings, even though I could see her at the office during one of my visits. Eventually, I was told she had sent an email, which I hadn’t received until I pushed for it.
It was evident that once they saw my ethnicity, they decided to withdraw the offer. To make matters worse, they didn’t relay the full extent of my offer to the landlord and instead told him a lie that my rent couldn’t be guaranteed, which is absolutely false and can be proven.
In a time when communities should be working together and promoting unity, this company’s behavior has exposed deep-seated, systematic racism. They not only lied to me but also misled the landlord to suit their discriminatory agenda. This kind of treatment is unacceptable, and I would strongly advise others to avoid dealing with them.
Thank you for your reply. However, I must clarify a few important points and express my serious concern about how this matter has been handled.
Firstly, your response publicly referenced details about my personal financial situation, which I had not disclosed publicly. This is a clear violation of GDPR regulations, as it involves sharing confidential information without my consent. Since this was done on a public platform, I am left with no choice but to take this matter further to protect my rights.
Secondly, contrary to your claims, my financial status was not reviewed in detail. Additionally, I have received written confirmation from the council that they were willing to act as a guarantor, and I hope this information was shared with the landlord as per standard procedure.
It is evident from your response that the company is trying to shift the narrative and avoid accountability, but the facts remain clear. I will be exploring my legal options due to the breach of confidentiality and the misinformation presented here.
I urge you to be more cautious in the future to avoid similar breaches of confidentiality and ensure a more respectful treatment of your clients.
Charlene · 19 August 2024
Agent replied · 23 August 2024
Thank you for your feedback. We sincerely apologise if you felt that your experience with us was anything less than professional. We would like to address your concerns directly.
At Land Estates Dartford, we strive to provide a fair and transparent service to all our clients. In your particular case, our decision was based on financial factors, specifically issues surrounding your credit rating and the lack of a rent guarantee. We did everything within our power to assist you, including reaching out to the council to see if they could provide a rent guarantee, but unfortunately, they were unable to do so.
Our goal is always to find a solution that works for both the tenant and the landlord, and we regret that we were not able to proceed in this instance. We want to emphasise that our actions were in no way influenced by anything other than the financial considerations relevant to the tenancy.
We understand how this situation could have been frustrating, and we are genuinely sorry if there was any misunderstanding. Please feel free to reach out to us directly if you would like to discuss this further. We are committed to ensuring that every client has a positive experience with us.
★★★★★ 5/5
GoogleSelling a house in a chain transaction can be a stressful, lengthy, and intense process. We would like to extend our special thanks to Lewis, who is an invaluable asset to LandEstates.
His calm, composed, and professional demeanor, combined with his extensive knowledge, made a significant difference. He was always friendly, patient, and reassuring throughout the entire process. And also managed expectations which is key to a successful transaction.
Lewis was easily reachable via email and WhatsApp, which made communication much more efficient. It was truly a pleasure to work with him.
We highly recommend Lewis, Donna, Jess, and the rest of the team at LandEstates. Thank you!!
Als · 18 September 2025
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lewis from Land Estates Estate Agents in Dartford, and I cannot recommend him highly enough. From the very beginning, Lewis provided exceptional support through every step of funding a house for rent. His professionalism and dedication were evident in his prompt responses to all my inquiries, ensuring that I was always well-informed and at ease throughout the process.
Lewis’s customer service skills are truly commendable. He went above and beyond to assist me, offering invaluable references and advice that made the entire experience smooth and stress-free. His attention to detail and commitment to finding the perfect property for my needs were unparalleled.
I am incredibly grateful for Lewis’s assistance and the outstanding service provided by Land Estates Estate Agents. If you’re looking for a reliable, efficient, and friendly estate agent in Dartford, Lewis is undoubtedly the person to go to. Thank you, Lewis, for making this journey so seamless and enjoyable!
Lanky · 24 July 2024
Agent replied · 9 November 2024
Thank you, Lanky! We’re delighted that Lewis and the Land Estates team could provide the support and service you needed. It’s wonderful to hear your experience was seamless and enjoyable!
★★★★★ 5/5
GoogleI had a wonderful experience as a first time buyer with Land Estates. After having a previous sale fall through, I was slightly apprehensive about the process . However, I must say that Lewis is a star. His communication skills, professionalism, kindness and patience is second to non. I had dealt with a previous estate agent company and Land Estates exceeded my expectations .
Secondly, I strongly appreciated how adaptive they are when it comes to means of communication. Emails are easier for me to access than calls and Lewis promptly picked up on this and used this as the means of communication .
Lewis deserves a promotion as far as I'm concerned- he is an asset to the team and is clearly dedicated in his profession. He has fantastic negotiation skills and is able to promptly address any issues in order to maintain the sale.
Thank you so much! The complimentary mini can of Strongbow was a mini celebratory token which I was grateful for when I got the keys !
Ginger · 14 September 2025
★★★★★ 5/5
GoogleLand Estates handled the sale of a property for us.
The whole process has been handled extremely professionally by Lewis and the team. We were kept informed of progress at all times and any question we had were responded to very quickly.
We would highly recommend Land Estates.
Dennis & Linds
Dennis · 7 April 2026
★★★★★ 5/5
GoogleI had a great experience with Land Estates and, in particular, with Lewis while buying our property. He was friendly and invested in helping us to complete the purchase, and even when we had issues with the seller's solicitor, he went above and beyond to help us.
I highly recommend Lewis and the rest of the team if you are after a property in the area.
Paola · 9 November 2024
Agent replied · 9 November 2024
Thank you, Paola! We’re delighted that Land Estates team could make your experience smooth and supportive. Wishing you all the best in your new property!
★★★★★ 5/5
GoogleI’m really happy with my experience with Land Estates, Jade was amazing and her communication was so reassuring, I found my dream flat and from the first time I visited this flat I knew I wanted to move and make this flat my new home. I cannot wait to start this new adventure and thank you to Land Estates again.
Laura · 4 October 2024
Agent replied · 25 October 2024
Thank you, Laura! We’re so pleased that you had a great experience with Jade. She takes pride in ensuring our clients feel reassured every step of the way. Your feedback means a lot to us!
★★★★★ 5/5
GoogleI couldn't have asked for a better experience with LandEstates. Their patience and unwavering support throughout the entire process were truly exceptional. They took the time to understand my needs, answered all my questions.
I felt informed and comfortable made a significant impact on my experience.
I highly recommend for anyone seeking a patient and helpful guide in their real estate journey. Thank you so much
Lewis & Donna
George & Lisa
George · 25 February 2024
Agent replied · 23 August 2024
Thank you for your glowing review! We're thrilled you had such a positive experience with Land Estates. Your recommendation means a lot to us. If you need anything in the future or know someone who could benefit from our services, please don't hesitate to contact us.
★★★★★ 5/5
GoogleWe’re very grateful for the support and professionalism shown throughout the process. Lewis Powell was attentive, consistently followed up with both parties, and kept everything moving smoothly. His help made a real difference with the purchase of our new home, we truly appreciate it!
IM · 9 April 2025
Agent replied · 14 April 2026
Thank you for your kind words! We're so glad Land Estates was able to make the process smooth for you.
★★★★★ 5/5
GoogleWe highly recommend Land Estates and had an amazing experience with the Land Estates team from start to finish.
Lewis and Kim were very professional. Once we instructed Land Estates, photos, and the advertisement were promptly published and within a couple of weeks, Lewis secured us with good tenants for the property. Exceptionally, we felt as though he was looking after a family member.
Throughout the process, we were kept informed of the viewings and potential tenants and Lewis has also been very helpful in assisting with some administrative matters of a new build. It is very reassuring to have Land Estate managing our property and we would happily recommend them.
Nine · 8 March 2023
Agent replied · 6 July 2023
Thank you so much. What a great review.
★★★★★ 5/5
GoogleThe best way I can provide feedback is to share extracts of the email I send to the Owner and MD of Land Estates about my experience:
"As I came to Land Estates because I know you Ali, I wanted to tell you directly about my experience.
On the whole, the whole Land Estate team communicated with me quickly and efficiently. Someone was always on the case on the rare occasion Lewis want around or was doing something else.
However 95% of everything that happened did so through Lewis. I want to express just how good he was. Lewis works a lot like I do, always contactable at almost all hours, always with something to add and pertinent thoughts to share. Our property finder called him tenacious and I think that is a fair description. Relentlessly pushing on our behalf of his own volition and in response to my harassing nature to chase the slowest moving part which in the end was Muve. He remained positive through the near 50 viewings so kept us from despondency with his own confidence that he shared with us. He was sensitive and understanding when I was finding it difficult nearer the end.............For me personally, Lewis was exactly the type of agent I needed and I don’t take for granted his availability to respond........... It massively helped me in what was a long and stressful process and I will remember my positive experience whenever I look back at the process of moving.
Lewis, thank you so much for all of the reasons above.
If you don't take this as a positive recommendation I don't know what more I can say ;o)
Tim · 27 December 2024
★★★★★ 5/5
GoogleThe Land Estate is an amazing agency. I’ m saying that because recently I bought a property and theoretically we weren’t a client but Mr Powell and especially Ms Harris were professional towards us. They we’re replying very fast to our email when questions were raised and always keeping in touch with us and not because of we were buying a flat just because they care, which is very hard to find someone like this which doesn’t know you but trying to help you in getting everything done properly.
I can say for sure that, if we ever need an estate agent, we would like to have them as we now know that Ms Harris will go extra mile for their clients and gets the job done.
Gabriel · 6 February 2023
Agent replied · 6 July 2023
Thank you so much. I loved working with you. It was my pleasure
★★★★★ 5/5
GoogleWe chose Land Estates after their agent Lewis visited our home to complete the valuation. He was friendly, knowledgeable and enthusiastic about his job. He gave an honest valuation as opposed to others who just seemed to be in a hurry to obtain our business.
From that point on Donna and her team look after us every step of the way, offering advice and helping to solve problems within the chain.
If you are thinking of selling I would highly recommend the team at Land Estates who were a pleasure to work with.
Wayne · 7 January 2023
Agent replied · 6 July 2023
Thanks so much Wayne! We love what we do. It was a pleasure working for you.
★★★★★ 5/5
GoogleBeing first time buyers, we had no idea what we were doing but Donna and the team at Land Estates made the whole process so smooth.
Donna in particular was incredibly helpful throughout. No matter the question, she found an answer. Donna went above and beyond for us and every interaction with her was so pleasant. When solicitors were dragging their feet, Donna was the first one chasing to find out what was happening.
It’s been an absolute pleasure and will definitely use Land Estates again with any future ventures.
Melissa · 8 December 2022
Agent replied · 6 July 2023
Thank you Melissa.
★★★★★ 5/5
GoogleWe had a fantastic experience with Land Estates and, in particular, Donna. We looked at a number of local estate agents and had undertaken a good deal of independent research of properties sold in our local area and opted for Land Estates as we felt they made the best assessment of our home, had great experience of the market, were friendly, professional, gave good counsel, were easy to work with and they offered great value. It also helped that Donna, and Land Estates more broadly, had come highly recommended by a family member who had used them for a transaction a few years earlier.
Our transaction dragged on, through no fault of Land Estates, but Donna was proactive throughout, always available to talk and helped push through the transaction when at times it was lagging elsewhere in the chain.
Buying/selling can be a stressful time and having a friendly, reliable partner really helps smooth out the journey to remove as much stress as possible. We’d happily recommend them and we’re very glad we went with them.
Thomas · 8 November 2022
Agent replied · 6 July 2023
Thanks Tom. It was a pleasure
★★★★★ 5/5
GoogleDonna and her team were incredible! Donna restored my faith in estate agents after having a stressful experience with another company. Donna always knew what was going on within our chain and kept us updated. You can be assured that Land estate Dartford will not give you the waffle and lip service that I had experienced with other estate agents. I highly recommend Donna and her team to all that want an effective and efficient sale or purchase of their property.
Amy · 8 November 2022
Agent replied · 6 July 2023
Thank you so much Amy.
★★★★★ 5/5
GoogleGreat experience with Land Estate agents. This is the second time we have been engaged with Land estates and we signed the contract.
The consultant from their team especially Lewis Powell who helped us to get the property in very quick time, was very helpful and efficient, keeping us updated throughout the process starting from the viewing till the contract signing and it was hassle free and always answered our questions with honesty. I recommend Land Estates to everyone if you want the best service in Dartford and nearby.
Jithin · 9 October 2022
Agent replied · 6 July 2023
How wonderful to hear. We are grateful for your feedback.
★★★★★ 5/5
GoogleThis is our second time using Land Estates and we couldn't recommend them more. Donna has been incredible in navigating us through the sale of our flat, especially when it became tricky towards the end with issues in the chain, she was relentless in making sure we were accommodated and went above & beyond to do so, keeping us informed and in the loop the whole time. The entire team are wonderful and we wouldn't have got to the end without them! Thank you so much!
Seanna · 9 September 2022
Agent replied · 6 July 2023
Thanks Seanna.
★★★★★ 5/5
GoogleI was a first time buyer through Land Estates and cannot express how brilliant they were to work with throughout the process. Donna and Lewis were so wonderful to communicate with and upon seeing the property. All my questions were answered promptly and generally dealing with them was so pleasant. They are always so high energy and cheerful and couldn't recommend them more for their professional service.
SM
Lt04062 · 17 September 2023
Agent replied · 1 October 2023
We love this! High energy, is what we are all about. Thank you so much. Enjoy your new home. All the very best.
★★★★★ 5/5
GoogleOur sincere thanks to Mr. Lewis.
We would like to express our deep appreciation for your professional approach, commitment, and invaluable assistance at every stage of the real estate sale process. Thanks to your knowledge, patience, and kindness, we felt confident and secure in making one of the most important decisions of our lives.
Your support was not only incredibly valuable to us, but also worthy of our highest respect.
🫶🫶🫶🫶🫶🫶🫶🫶
Magdalena · 14 August 2025
Agent replied · 6 July 2023
How kind. Its been a pleasure knowing you all these years Magdalena. Going from our tenants to one of our landlords has been wonderful to see and help with.
Kind regards
Donna Harris
Branch Manager
★★★★★ 5/5
GoogleI recently just sold my house using Land Estate.
Lewis helped us throughout the process and beyond. He exceeded our expectations in the best possible way. If you need a trustworthy agents that are devoted and communicative I truly recommend Lewis and Land Estate Agents Dartford.
Rodica · 25 September 2024
Agent replied · 25 October 2024
Hi Rodica, thank you for your wonderful review! We're thrilled to have exceeded your expectations and appreciate your recommendation. It was a pleasure working with you!
★★★★★ 5/5
GoogleIf I can give more than a five star, Land estate especially Lewis deserves a 100 star for great communication, prompt response to call and email, dedication to speedy completion of our house buy. I strong recommend this agent and will use them again. Special thank You Lewis for working with our timeline.
Olajide · 2 August 2025
★★★★★ 5/5
GoogleI don’t often leave reviews but would highly recommend Land Estates. I have used them over the past 15 years and more recently in selling a property. I found Lewis Powell totally professional and knowledgeable, and he offered support all along the way until the sale was finally completed. I would also like to add that I have also had dealings with Kim and Jade, who are equally knowledgeable and efficient. Thank you to you all.
Kim · 14 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.