Land Estates Agent Dartford reviews

★★★★★ 5/5

Google

Had a great experience with Lewis assisting me from the inquiry, viewing, up to the processing of my tenancy agreement. Lewis helped to sort out any concerns that came up with the reference checking, and it was easy to communicate with him for any queries. I am very satisfied with the service that Lewis and his team has done for me throughout the renting process.

Lareeza · 24 August 2023

★★★★★ 5/5

Google

I don’t often leave reviews but would highly recommend Land Estates. I have used them over the past 15 years and more recently in selling a property. I found Lewis Powell totally professional and knowledgeable, and he offered support all along the way until the sale was finally completed. I would also like to add that I have also had dealings with Kim and Jade, who are equally knowledgeable and efficient. Thank you to you all.

Kim · 16 March 2026

★★★★★ 5/5

Google

Lewis was so helpful, straight to the point and also made sure to follow up and check up on things. He was available anytime I needed help with anything and responded promptly. And had such a lovely personality and beautiful customer service. I was so surprised at how fast and easy was the process. Got my home in such a short time

Stefania · 28 September 2023

★★★★★ 5/5

Google

I want to give a massive thank you to Lewis Powell, he has been fantastic from start to finish. Gone above and beyond for me. Very professional and always responsive. I’m sure he’s a massive asset to his team and company.

Dillan · 12 November 2025

★★★★★ 5/5

Google

Would highly recommend Land Estate Agent in Dartford, especially Lewis, nothing is too much trouble, always returns calls. Our sale and purchase had problems but Lewis kept everything moving contacting all concerned & us updated. Definitely 10 out of 10

Jackie · 12 November 2025

★★★★★ 5/5

Google

I’d highly recommend Land Estates, especially Lewis. My flat sale has been a long and stressful process for reasons completely outside of the agent’s control, but Lewis kept everything on track from start to …

Nic · 16 December 2025

★★★★★ 1/5

Facebook

Taking the time to update my below review, as I believe it's fair to give an overview of the whole situation as it unfolds. Having complained to Kim, the lettings manager, about the problems I'd been facing for 2 weeks she has been outstanding at resolving them. A few minor issues here and there remain that the landlord is aware of and just slow sorting, however even simply being listened to and believed that the water wasn't hot enough is a world away from my previous experience with others at LE. Within 2 days Kim has managed to get someone to visit to identify and put in place an initial fix for the boiler, though a more long term solution might be needed. Kim has been very straight to the point and kind in hearing my concerns and believing that there is a problem to be sorted, and then really quick at convincing the landlord to fix it. I also really appreciate Lewis hearing I'd been having some issues and checking back in to see if he could help. I'm so pleased there has been willingness and ability to find solutions to some pretty non-negotiable things like hot water, with hope that in the future other issues can and will be resolved so much more effectively. Feel much more comfortable in my home and more like a valued customer so v happy with the way things have turned out :) Lewis was great at finding us a property and setting everything up, however the quality of management, lack of willingness to do anything and communication since is very poor. It has been a fight to get the property cleaned to the agreed standard to begin with (which I just cleaned myself in the end, except for the carpets which were arranged to be cleaned by LE), the wrong meter readings were given to us so having to dispute with energy companies, yesterday I phoned about a leak from the shower into the downstairs and didn’t hear anything back or receive any advice. Today I’ve been advised to fix it myself - I’m not a plumber...

Billie · 16 February 2021

★★★★★ 5/5

Google

Excellent. Lewis dealt with my rental property, unlike the other rental agencies in Dartford, Lewis listened to my requirements in prospective tennant’s and matched my must, have’s completely. Zero time wasters or unsuitable applicants. He makes himself available throughout the process and very knowledgeable about the rental market and Landlord standards. I recommend Lewis and Land Estates very highly.

Elizabeth · 24 August 2023

★★★★★ 5/5

Google

It's was brilliant experience and everything went smoothly without any issues Lewis is amazing professional, from day 1 he was very clear and help with the whole process until we settled in The move in gift box was also very lovely I would like thank Lewis and the land estate team for making my move so smooth

Ahmed · 24 August 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Lewis and his service was exceptional. He’s a true professional, very knowledgeable and always willing to go the extra mile to help me out and worked hard to ensure I was satisfied and made me feel valued as a client. Thank you Lewis for all your help and support.

Mohammad · 24 August 2023

★★★★★ 5/5

Google

Had a great experience as a first time buyer, Lewis was always responsive and proactive with communication

Peace · 9 April 2026

★★★★★ 5/5

Google

I would like to thank Lewis of Land Estates for the effort he has put in over the past year for the sale of my mother’s home. We were met with many legal problems but he helped me 100% would thoroughly recommend

Jean · 26 August 2025

★★★★★ 1/5

Trustpilot

If it was no star I would have chosen…

If it was no star I would have chosen it!!!!They made us come from meopham in dartford, for absolutely nothing. They didn't even open the door properly in the flat.Flat was absolutely a mess, and what we could see through the door was something awful. They apologised saying that the tenant did not let them to see the flat before but the agent that was already there did not even bother to give us a call to let us know what is in there. And then to top it up he said that everything will be refurbished!!!!!That s not fair to us

Oana · 14 March 2020

★★★★★ 5/5

Trustpilot

Arranged a viewing at a property up for…

Arranged a viewing at a property up for rent and was greeted by a guy called Lewis, he was very well turned out , friendly and knowledgeable, we liked the property and placed the holding deposit straight away. Over the few weeks whilst the references went through Lewis kept us upto date and advised us the best way to proceed and really went that extra mile, also Tamsin who said she was new to the agents was very helpful in getting forms sent out and always available to answer any questions I had. I would just like to say these two people are a credit to your company

Daren · 13 February 2020

★★★★★ 5/5

Google

Lewis, Kim, Faraz and the wider team, I just wanted to say thank you for all your support in getting the sale over the line. I know there were moments when timings were tight and pressure was building, and I truly appreciate the way you handled everything so efficiently and calmly. Your communication throughout the process has been clear and reassuring, which made a real difference.

Jo · 16 March 2026

★★★★★ 5/5

Google

I’ve been in the process of buying my flat for a very long time, and unfortunately, faced numerous disappointments with both my mortgage advisors and solicitors. The only person who was genuinely supportive and consistently helpful was Lewis Powell. I honestly don’t think I would have managed without him. He didn’t have to go out of his way, yet he was always engaged and proactive. Most of the updates I received came from him alone, and even after the sale, he continued to provide assistance. Unlike many estate agents we met, who often lacked basic information about the properties they were selling, Lewis stood out for his professionalism and knowledge. The company should really value people like him. If I ever buy or sell property again, it will definitely be with his help!

Marzena · 1 November 2024

★★★★★ 1/5

Trustpilot

Renters AVOID

Have been renting for 20 years and have never experienced such disregard, greed and extremely rude service. Don’t let the pitiful attempt of decorated office to fool you into a high market agent. I can only comment on rental not sales. Maintenance repairs are not dealt with sufficiently, if at all in some situations. Agents attempted to withhold deposit- thankfully this was resolved only due to deposit protection scheme and fully returned. Thankfully law changed now regarding fees as they were extortionate. Landlord was great which was a shame as it often felt there was discrepancies between what was being communicated from agents. Might be if a buyer but once tenant has signed dotted line the friendly false approach soon withers and are only seen as profit pay check even in unforeseen sad life experiences. My advice to tenants would be keep everything in writing, hang up if they phone you from withheld number, keep all evidence. I have never had to dispute a return of deposit with other agents I’ve rented from and thankfully they won’t be able to unlawfully keep my money all thanks to deposit protection- I know I’m not the first tenant they have tried to do this too.

Sian · 9 January 2024

★★★★★ 5/5

Facebook

Donna and her team are professional and friendly. They have made the sale of our house as uncomplicated as possible, and their communication has been excellent (even whilst we were abroad for a lengthy period of time) Nothing has been too much trouble for them, and we have no hesitation in recommending their services to anyone wishing to sell their home, who want a personal and efficient agent to deal with what is considered one of the most stressful events in life.

Roz · 3 September 2018

★★★★★ 5/5

Google

I have used Land Estates for two sales in the Dartford area. Lewis and Donna made the whole process bearable. When there were twists and turns, Donna especially, was on it. I don't give 5 star reviews lightly. This team definitely deserve them. I have no hesitation recommending them.

Yvonne · 27 November 2023

★★★★★ 4/5

Google

This was the first property I rented out on my own and initially Lewis dealt with showing me around. He was very polite and professional and explained everything to me so that I could understand as the majority of things I had no clue about! He was very quick and efficient when dealing with all of my paperwork applications and references with no issues or complaints from him. He was always happy to help and I'm really grateful to him as he did a wonderful job of finding me the perfect place. Darya dealt with my check in and again was so lovely to meet. She arranged for me to check in on a Saturday due to my work commitments and I was so happy they could accommodate my situation otherwise I wouldn't have been able to move in for a few more weeks. She explained very clearly where everything was in the property and helped me out a great deal. These two employees were a pleasure to meet and helped me so much with anything I needed. I did however have an issue with the cleaning standards of the property as this wasn't done by the maintenance team but again both of these guys took the matter forward for me and sorted this out. Aside from this I have no complaints about either of them but I have had some issues with choosing my supplier for broadband as I was not informed I had no choice and this had to be through virgin. Kim is currently discussing this with the landlord and apologised that she was not informed this was the case and not being told at the start of my tenancy. This is currently being looked into but aside from this I've had no other issues Can't make it clear enough how grateful and happy I am with both Lewis for finding me the perfect place and darya for accommodating my needs to move in on a Saturday when normally they can't do this. Thank you so much to both of you! Emily Bowles

Emily · 25 August 2017

★★★★★ 1/5

Google

Nothing but poor unprofessional service, I'd moved out of a property, left it immaculate, pictures to prove . I'm at a month later without deposit returned , I've had excuses of incorrect banking details which was emailed over and are correct from my end, just the same excuse it will be in there in a couple of days . Don't waste your time or money using them.

Donnell · 27 March 2025

★★★★★ 5/5

Google

Estate Agents never have a good reputation but Lewis at Land Estates has completely changed my perception of them. We interviewed 3 estate agents but felt we got the best vibe from Lewis at Land Estates and my gut was right. Superb from start to Finish. Managed the process well from start to finish professionally and with haste and urgency. Always kept us informed of progress and updates and always contactable. Well worth the money, would recommend to everyone in Dartford. Were very reasonably priced too!

Paul · 24 September 2024

★★★★★ 5/5

Google

I'd like to say a big thank you to Lewis for his extra care and attention to our needs and show of empathy during a very challenging and stressful situation for us. Also Charlene and Zoe for all their support with the move to our new house. Thank you All.

Apostolos · 28 September 2023

★★★★★ 5/5

Google

After renting our house out for a few years with a major estate agent in Dartford who promised us the world, only to discover that we where lied to and given nightmare tenants, costing us thousands, we were so hesitant to rent our house out again in 2015! Then we won the lottery....not only did we meet the amazing staff of Land Estates, but they also found us dream tenants! In the past year we are in constant amazement of the high level of service we receive from Land Estates, and especially Kayleigh ! They constantly do things that save us money, help us in every possible way and they are so efficient and professional! Anyone thinking of renting your property out, only use Land Estates!

Raymond · 25 August 2016