Trusted Agent profile Β· Dartford Β· Kent

haart Dartford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,163 reviews across 3 platforms

5 Spital Street, Dartford, Kent, DA1 2DJ

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haart's office in Dartford, Kent, at 5 Spital Street, is rated 4.8 out of 5 across 1,163 reviews on three platforms, including 1,150 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,150

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

This office

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

Very helpful and professional viewing with Maddison, will definitely be recommending her to others looking to Rent a property

Carla Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Carla, Thank you for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Lettings, Dartford.

5/5

Google

My haart property manager Cynthia was very helpful and understanding, great customer service skills. Keep it up.

Molly Β· 20 March 2022

Agent replied

Thank you Molly for your feedback, it is really appreciated and we are always here to help. Kind regards, haart residential lettings, Dartford.

5/5

Google

Ayo was super amazing in helping me get me the flat i wanted. Honestly 10/10. Extremely helpful.

Yemi Β· 20 March 2022

Agent replied

Dear Yemi, Many thanks for your kind words, it has been my pleasure working with you so far and always here should you need anything. Kind regards, Ayo, haart Residential Lettings, Dartford.

5/5

Google

I highly recommend Cintia Kozma, very professional, knowledgeable, due diligent and super quick at getting things done.

Shaun Β· 20 March 2022

Agent replied

Dear Shaun, Thank you very much for your kind words and hope to work with you again in the future. Kind regards, Cintia Kozma, Dartford Property Manager

5/5

Google

I was really impressed and happy for the service provided from Haart and especially from my agent Cintia Cozma.It was such a pleasure working with her true those difficult times.And trust me our case was not easy.She was always there when we needed something.Helping and guiding us what to do next in our case.A massive Thank you πŸ™ to the Dartford branch team and Cintia.

Ivaylo Β· 20 March 2022

Agent replied

Dear Ivan, Thank you for your kind feedback and look forward to working with you again. Regards, Cintia Kozma, haart Property Manager

5/5

Google

Haart have been really helpful and really accommodating with my recent purchase. Abbie and Mark have both been in touch with me regularly via phone calls and updating me on the purchase and it moves forward. After dealing with many different estate agents in the surrounding area i can by far say that Haart have been the most kindest and easiest to get along with which has made my purchase happy and stress free.

Lily Β· 20 March 2020

Agent replied

Dear Lily Glover, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again and have a fantastic day!

5/5

Google

We recently purchased a new property and Phil was our contact. He was very helpful and always answered any queries we had in super quick time. Very helpful!

Danny Β· 20 March 2019

Agent replied

Dear Danny Smith, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dartford

5/5

Google

Bethany was really helpful and friendly and sorted out the tenancy renewal very quickly for us.

Julie Β· 20 March 2022

Agent replied

Dear Julie, Thank you for taking time to write such lovely comments. It was my pleasure to assist you as always, i am here to assist you on any other queries you have. Thanks Bethany Edwardes haart Dartford Property Manager

5/5

Google

Philip was so helpful during my visit to view the house I was planning to buy. He made.me feel confident courageouse to go forward. Excellent customer service.

Simon Β· 20 March 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Heart Estate Letting Agent supported me in renting my property. I just want to use this medium to say thank you to all the team members for a job well done!! Thank you, Kelly Hill, keep up the good work.

Agboade Β· 20 March 2024

Agent replied Β· 30 September 2023

Thank you for your kind words, its been a pleasure working with you and we are always here should you need any further advice. Kind regards, Kelly, haart Residential Lettings, Dartford.

5/5

Google

we recently viewed a property with Ryan hallett who was very helpful very informative would highly recommend

Kim Β· 20 March 2025

Agent replied Β· 21 June 2024

Dear Kim, thank you for your lovey feedback, I really appreciate it and I look forward to working with you. Kind regards, Ryan @ haart Residential Lettings, Dartford.

5/5

Google

Very impressed with Claire at Dartford. Very professional and nothing was too much trouble. Would definitely recommend.

Sam Β· 20 March 2025

Agent replied Β· 11 December 2024

Thank you Sam for a wonderful review and the recommendation. Looking forward to working with you in the future. Claire Ralph Dartford Property Manager.

5/5

Google

"Jessie provided excellent and professional service. I truly appreciate the dedication and attention to detail. Highly recommended!"

Soner Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Soner, Thank you for your kind words. Kind regards, Jessie, haart Lettings, Dartford.

5/5

Google

Jessie interested with us. she was so kind and helpful. Thanks again

Enes Β· 20 May 2025

Agent replied Β· 20 March 2026

Dear Enes, Thank you for leaving a lovely review. We are always here to help. Kind regards, Jessie, haart Lettings, Dartford

5/5

Google

Appreciate the guidance and professionalism of Cintia and the team at Haart Dartford. Would recommend.

Andrew Β· 20 March 2022

Agent replied

Dear Andrew, thank you for taking the time to write about your experience, we are all here to assist you should you need us. Kind regards, haart Residential Lettings, Dartford.

5/5

Google

Cintia Kozma is amazing, kind and patient. We appreciate her help and support when needed.

Nez Β· 20 March 2022

Agent replied

Dear Nez, Thank you so much for our kind words. Cintia Kozma, haart Property Manager

1/5

Google

Haart lettings were a nightmare from the start of our tenancy until the very end,they did not support us as landlords at all and we were left with a trashed house,even forgetting to serve notice on the tenants which delayed their departure by 6 weeks,they have no presence in Thanet anymore so would go with a local agent,you have been warned my friends!

Harvey Β· 20 March 2022

Agent replied

Dear Harvey, I am of course very sorry to read your comments. Our Ashford branch who managed your property will be more than happy to look into for you should you require them to do so. Kind regards, Cintia Kozma, Dartford Property Manager

1/5

Google

It was ok to rent out. It was ok through the tenancy too however it's been a month now since i moved out and still no deposit back. New tenants moved in straight away and im being told they cant get hold of landlord which is weird because new people moved in so someone had contact with him. Opened up a dispute with tenancy deposit people and We'll see how It goes

Leno Β· 20 March 2020

Agent replied

Dear Rafal, We are sorry that you did not have a positive experience with us, but thank you for bringing this to our attention. We will look into this matter and will be in touch once we have investigated. Thank you in advance for your time to explain this further for us. haart Dartford

5/5

Google

Excellent professional customer service from Olivia

Justus Β· 20 July 2025

Agent replied Β· 20 March 2026

Dear Justus, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Olivia, haart Residential Lettings, Dartford

5/5

Google

My husband and I dealt with Layla who was helpful from start to finish. She was sweet, and super informative and also very easy to get hold of whenever we needed her assistance. She kept us in the loop throughout the entire process and I would recommend her and Haart letting services to everyone I know.

Yinka Β· 9 February 2020

1/5

Google

No happy with there service at all .we contacted them about a flat .thay said no one had viewed .so we ask a question to put to the landlord about our dog .thay said thay would get back to us .thay never did .so we phoned them a few days later only to be told it was under offer to another person .avoid avoid avoid this letting agent

Richard Β· 20 March 2021

Agent replied

Dear Richard, I am very sorry to read your comments, please do contact Kelly Hill the Senior Branch Manager whom will make sure your search for a new home is looked into. Kind regards, haart residential lettings, Dartford

5/5

Google

Jessie at Haart was a pleasure to deal with, thanks again for all of your help.

Matthew Β· 20 March 2025

Agent replied Β· 21 June 2024

Dear Matthew, Thank you for your lovely feedback. Kind Regards, Jessie Devlin, haart residential lettings, Dartford.

5/5

Google

Very professional, calm and polite all through the process. Ready to help and explain the procedure.

Oladayo Β· 20 March 2025

Agent replied Β· 22 October 2024

Dear Oladayo, Thank you very much for your lovely review, it has been a pleasure working with you to find your dream home. I look forward to working with you in the future. Kind regards, Shannon Selves, haart Residential Sales Consultant.

5/5

Google

Thankyou Charlie for your honorable time and heart estate agent I highly recommend them thank you

Sita Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Sita, Thank you so much for your kind review. I am always here and happy to help. Kind regards, Charlie, haart Estate Agents, Dartford.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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