5/5
great service from Maddie, Kelly & the team, highly recommended!
Agent replied · 20 March 2026
Dear Marcus, Thank you for leaving a lovely review. We are always here to help. Kind regards, Kelly and Maddie, haart Lettings, Dartford

Trusted Agent profile · Dartford · Kent
★★★★★
1,164 reviews across 3 platforms
5 Spital Street, Dartford, Kent, DA1 2DJ
Part of haart, see every office.
haart's office in Dartford, Kent, at 5 Spital Street, is rated 4.8 out of 5 across 1,164 reviews on three platforms, including 1,150 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
1,150
Reviews on Google
This office
13
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
great service from Maddie, Kelly & the team, highly recommended!
Dear Marcus, Thank you for leaving a lovely review. We are always here to help. Kind regards, Kelly and Maddie, haart Lettings, Dartford
1/5
UNPROFESSIONAL AMATURES. We will never ever use this company again. Tried to sell our property and buy a new house through them. First buyer withdrew days before exchanging the contracts (6 months process) and the second buyer did not have his mortgage sorted after 4 months from putting an offer. We have lost two opportunities to buy a house on the way because their incompetence. Playing with peoples lives. Disgrace!
Thank you very much for sharing these comments, J R. We will investigate this matter internally and deal with accordingly. Thank you in advance for your time to explain this further for us. haart Dartford
5/5
I am pleased with efforts that Cintia is making in resolving problems arising with the property
Dear Katie, thank you for taking the time to write about your positive experience, we are delighted to read your comments. Please do let us know if we can be of any further assistance. Kind regards, haart residential lettings, Dartford.
5/5
I did a viewing with Megan she was very accommodating and polite.
Good afternoon, Laura, Thank you for taking the time to write this lovely review, Always happy to help! kind regards Megan haart Lettings Dartford
5/5
Great service from Haart Dartford. After a buyer dropping out Haart made every effort to get us another sale in time to keep the house we are buying within a set deadline. A special mention for Phillip from Haart for keeping excellent communication throughout the process and enthusiastic approach to selling and generally a job well done. Would highly recommend Haart and Phillip to sell or buy your property.
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kind Regards Haart of Dartford
5/5
Buying a house is so stressful but Ben Clark and the team in haart Dartford have so far made it stress free. Quick responses have fantastic solicitors and brokers at hand can’t recommend enough after some awful experiences with previous estate agents.
5/5
Maddison Gilhooly she the best she has good behaviour
Dear Adeola, Thank you for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Lettings, Dartford
5/5
Highly recommend bernadette at haart. Always quick at responding to enquiries.
Dear Mr Reeves, Thank you for your kind words, always happy to help. Regards, Bernadette Winchester haart residential lettings.
5/5
Cintia has been very responsive and professional in handling any of my property management enquiries.
Dear Shane, Thank you for taking the time to write about Cintia and your experience working with us through the eyes of one of our landlords. As always, we are here if you need us. Kind regards, haart residential lettings, Dartford
5/5
Cintia delivers and exemplary level of customer service. So much so that when I am able to remove my tenants from another property I will immediately instruct Haart to take on the management of it. Nothing is too much for her and in these trying times it is heartening to know that someone is protecting my investment.
Dear Abbie, thank you so much for your lovely feedback its great to hear how happy you are as one of our landlords. We look forward to our continued business together. Kind regards, haart Residential Lettings, Dartford.
5/5
We have been managed by Haart for over a year now and always had concerns around their customer support and responsiveness. Yesterday we’ve had a call from the new property manager Cintia from Dartford Branch and she was very helpful in resolving our outstanding repair from last December so very pleased someone is there now to improve their reputation and customer experience.
Dear Agata, thank you for your 5* review for Cintia, we really appreciate your time to write about your experience. Kind regards, haart residential lettings, Dartford.
5/5
Met with Megan and they were very friendly and helpful
Good morning, Rene, Thank you so much for taking the time to write a lovely review. I am always happy to help! Kind Regards Megan haart Lettings Dartford
5/5
Maddison and Megan. Really nice customer service, friendly and professional.
Dear Ilda, Thank you so much for your lovely review. We are always happy to help. Kind regards, Maddie and Megan, haart Lettings Dartford.
5/5
Cintia Kozma has been great to work with!
Dear Sarah, Thank you for your kind feedback. Kind regards, Cintia Kozma, Dartford Property Manager
5/5
Throughout the pandemic and the difficulties associated with renting properties, the team at Haart have stood out from the other managing agents I use. Bethany, although fairly new has continued the brilliance service I have received from this company. As other properties become available I have made a commitment with the Haart team to transfer them.
Dear John, thank you for taking time to write this lovely review. I am so pleased you are happy with my service. Thank you Beth Haart Property Management
5/5
The place was well equipped with modern fittings.
5/5
Great service from Haart Dartford. After a buyer dropping out Haart made every effort to get us another sale in time to keep the house we are buying within a set deadline. A special mention for Phillip from Haart for keeping excellent communication throughout the process and enthusiastic approach to selling and generally a job well done. Would highly recommend Haart and Phillip to sell or buy your property.
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kind Regards Haart of Dartford
5/5
I used Haart Dartford to let out a property. They rented it out in record time!!! Less then 24hrs and I had tenant offer the asking price for rent and the process started, 9 days later the tenant moved in. They were very good and very attentive. They got back to me quickly with any questions I had. The staff were very friendly. Would recommend.
Dear Kevin Gosnell, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
Very pleased with the service we received from Lisa Squibb. She was very professional and we was kept updated all the way during the purchasing process. Thank you very much Lisa Squibb.
Dear Debbie. Thank you so much for this lovely review and feedback. Kind Regards Lisa Squibb.
5/5
I've been looking for a property for many months and, having dealt with numerous agents, found the only agent to have personally called me, rather than automatic email advice, with property suggestions has been Ben Clarke at Haart. I've been impressed by his awareness of my requirements and determination to find me the right property.
Hi Ian, Thank you for taking the time to leave us a great review about your experience with me. Kind Regards, Ben Clark
5/5
Great estate agent Ben Clark was great
Hi Jackie, Thank you for taking the time to leave us a great review about your experience with me. Kind Regards, Ben Clark
5/5
Great experience with Shannon. Recommend Haart.
Dear Joyline, thank you very much for your lovely review. I look forward to working with you in future. Kind regards, Shannon Selves, haart Dartford.
5/5
Excellent job Jessie Devlin Thank you 🫶👍 …
Dear Yemi, Thank you for your kind words. Kind regards, Jessie, haart Lettings, Dartford.
5/5
Ronnie and his team at Haart Dartford are friendly and very professional. Would definitely recommend this branch of estate agents.
Dear Noel, Thank you for leaving such great and detailed feedback about your experience with haart Dartford estate agents. Thank you again for your star rating! Regards haart Dartford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.