Bridgfords Lettings Darlington reviews

★★★★★ 1/5

Trustpilot

Terrible communication!

Terrible agency in Leeds!! Terrible communication!!!Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postpone to the next day again.. on the 3rd day once again they cancelled my viewing saying the property was taken.. without telling.I do understand flat/house goes fast, the problem is they are time wasters and never notice u when situation changed! All three days i have to find out myself the viewing booking was cancelled..... I do not live in city center and need to spend time and money to travel to viewing.. and the staff who pick up the phone is really rude and unprofessional! They have so many excuses.Luckily we didn't work with them i guess. If we did rent from them, can't imagine how disaster it will be. Be ware of!!!

Stella · 8 December 2023

★★★★★ 1/5

Trustpilot

Rude staff

Staff from their Manchester office made an unsolicited call to me asking if I would move my property to their estate agent so they could market it for me. When I declined. He preceded to pressure me. When he wasn’t going to get what he wanted, he decided to insult me and drop the phone on me. I called back requesting for an apology, but the lady I spoke to tried to cover for the rude guy. Avoid this company, they are no good.

Michael · 6 December 2023

★★★★★ 5/5

Trustpilot

I have just finalised my offer to rent…

I have just finalised my offer to rent a flat in Manchester. The team at bridgfords have been helpful the entire journey. Peter, the lettings rep, stayed in constant communication with me during the whole process and made it very easy. I completed this offer whilst out of the country and needed it to go smoothly. Peter ensured this happened. Great service

Thomas · 1 November 2024

★★★★★ 1/5

Trustpilot

Avoid.

Avoid.Politely & calmly registered a complaint within the Penketh/Westbrook Warrington branch after our doorbell camera recorded a Bridgefords employee needlessly verbally insulting us whilst at the front of our property. All members of staff informed have been dismissive & even whilst we have the evidence no formal apology has been given by the member of staff involved. I find the lack of accountability on a basic decent human behaviour level to be rude, unprofessional & has made our experience with Bridgefords unpleasant.

Mrs · 28 November 2023

★★★★★ 1/5

Google

Absolute disgraceful agency would not recommend them to anyone, don't rent from brigfords! Furthermore my partner recently moved from a property rented from them which he rang and told them they would be getting the keys back on tue after the bank holiday was over with, the person handling the phone call said that they would put it on his file so there would be no problems, started moving his stuff out 26/05 and left a few things behind to collect the next day as he needed to find appropriate transport for the rest of his belongings. But on going back to the property on the 27/05 around 3:15pm with suitable transport they had changed the locks! This must of been early hours when they were changed, must of seen the living room was empty via curtains being open and thought he had gone for good so got the locks changed and didn't bother to look about!! If they did their job properly and looked about, they will have seen that there was still stuff to be removed along with two live exotic animals!! He's never had any phone calls with regards to them which will of been well within their work hours still to contact him to arrange picking rest of stuff up and he's been trying to get into contact with brigfords everyday since but keept going to voicemail! I hope to god the dragons are ok as they are still currently in the property! 28/05 One of the dragon's heat bulb normally flashes on and off to regulate temp in the viv and we can't see no lighting showing on the back wall where they are so they are not getting the heat and uv intake they need which means the electric has either run out or they've shut it off! Partner had contacted the RSPCA the day locks had been changed to see if they had been phoned to remove them from property but they don't have them, RSPCA is involved and if either dragon is ill or worse, vet bills won't be coming from our pockets as it's not our fault! Update Got let back into the property on the 30/05 at 10:30 am, there was two males, one stayed in the car and didn't bother to get out and the other male stood in the property while we collected the rest of partners stuff , the male was ignorant to what had happened when my partner tried talking to him and he said that he didn't know anything about it and wasn't getting involved, said to get stuff and go! vivs were on when we came to get them even though we haddnt seen the heat bulb flash for the past few days which we think the electric was put back on for us coming but the male said he haddnt touched anything (he was already inside the property before we pulled up) I'm just glad that both dragons are ok but im still monitoring them they had lost weight and had no water available to them while they were in the property as the heat evaporates it so they were dehydrated when we got them back

Ribena · 14 June 2017

★★★★★ 5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

★★★★★ 5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

★★★★★ 1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

★★★★★ 5/5

Google

Bridgfords have been brilliant for the 2 years I have been in a rental property, Duncan has been very helpful dealing with any queries I have had very efficiently.

Ryan · 14 June 2019

★★★★★ 5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

★★★★★ 1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

★★★★★ 5/5

Google

I would highly recommend Duncan and the team and bridgfords Darlington. A 100% service all round. A quick and efficient service that really Taylor’s to the individuals needs.

Hannah · 14 June 2019

★★★★★ 1/5

Trustpilot

Avoid Like The Plague!

If you are looking for a professional, hassle and stress free service from your estate agent then steer well clear of Bridgefords (Culcheth Warrington).

Tony · 21 December 2025

★★★★★ 5/5

Trustpilot

Aneeka in Sale, Manchester.

Aneeka in Sale was very helpful, welcoming, and knowledgable during our appointment yesterday. She arrived promptly, and was passionate in ensuring great customer service was provided, including assisting us with measurements.

Maisoon · 5 November 2023

★★★★★ 5/5

Google

Fantastic service from the lettings teams at Bridgfords Darlington. Oliver, Yasmin, Luke and Helen always friendly and willing to go the extra to help.

David · 27 December 2024

★★★★★ 5/5

Trustpilot

Just over a year dealing with house…

Just over a year dealing with house sale, took 4 buyers to achieve each pulling out for various reasons. Very patient and communicative throughout whole process. Staff always very professional and helpful. Would recommend Cheadle Hulme branch.

MLucas · 27 May 2023

★★★★★ 1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

★★★★★ 1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

★★★★★ 5/5

Google

Not a bad word to say about the team at Bridfords! Have assisted my business in both sales and lettings, which gives me peace of mind considering i am the best part of 300 miles away. Nathan in lettings has been a massive help and always goes above and beyond for me!

Jamie · 13 June 2023

★★★★★ 5/5

Trustpilot

Thank you so much to Lyndsy McGlade at…

Thank you so much to Lyndsy McGlade at Bridgfords in Chorley - absolutely fantastic service from start to finish - couldn’t have asked for better. Incredibly professional & speedy letting of our property - went over and above to get the job done. Highly recommend!

Jessica · 3 August 2022

★★★★★ 5/5

Trustpilot

Winsford Bridgfords...Outstanding Team

We're yet to get a moving date, but from the day we contacted Bridgfords in Winsford through to now our experience has been positive and happy. We have our emotional reasons for moving, and the whole team (Lauren, Paul, Nicky and Mandy) have been there for us. Our sale fell through at one point, and they went into emergency mode, securing another buyer within a week. Paul, Nicky and Mandy worked on the property side of things, with support from Lauren, who was also our Mortgage Advisor. They have all been engaging, personable and very supportive through this process. They work fantastic as a close-knit team. Thanks so much! We wouldn't hesitate to recommend them.

Kingston · 12 September 2023

★★★★★ 1/5

Trustpilot

Bridgfords York

Bridgfords York - lettingsAvoid at all costs They ignore complaints, lose keys, bad mouth landlords, take double payments of commission. Took rent from tenants account after they’d left!!!I have written to their ceo Mark Alcott who like the branch ignore my complaints!The lack of response shows that they truly do not care! All the way up to the top zero customer service. If I could leave a zero star review I would!

Kate · 12 March 2024

★★★★★ 5/5

Google

Fantastic service from the lettings teams at Bridgfords Darlington. Oliver, Yasmin, Luke and Helen always friendly and willing to go the extra to help.

Dave · 6 December 2024

★★★★★ 5/5

Google

Very good experience and everything whent smooth. They are very responsive to any questions that we had. We will recomend to all of our friends that need help to rent a property to go to Bridgfords Agency. We would like to thank them for all the help they provided to us.

Mazar · 13 June 2023