Bridgfords Lettings Darlington reviews

★★★★★ 5/5

Trustpilot

Used Bridgfords Wakefield for Lettings and a Sale

Used Bridgfords Wakefield for Lettings for 13 years and found them very professional throughout. Sold the flat thru their Sales Dept in the last 4 months and again they were excellent. They sorted problems which I was unable to deal with as I was out of area. Sarah Bath and Vicki Fraser were excellent

Customer · 6 June 2018

★★★★★ 5/5

Google

Nathan has had the patience of a saint why we viewed a few different properties and being quite picky! Finally the search paid off and everyone I have had a interaction with was lovely from start to finish, but Nathan’s a credit to the team!

Kelsey · 13 June 2023

★★★★★ 1/5

Google

Terrible service - the staff are useless, rude and do not get in contact - you have to chase them. They don't know how to market houses - avoid at all costs!

Jason · 14 April 2024

★★★★★ 5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

★★★★★ 1/5

Google

I have been trying to contact the property management to retrieve a deposit. I have rang three times and each time I am kept waiting told by an automated assistant that I am in a que and the after 12.5 minutes the system cuts you off ! Not a good experience!NegativeResponsiveness, Quality, Professionalism, Value

Lord · 13 June 2022

★★★★★ 5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

★★★★★ 5/5

Google

Absolutely amazing service from Georgia, she has really gonna above and beyond, making sure that I can really find the right property. Despite us not getting there yet, I am fully convinced that she is doing everything in her power to make my move and quickly and as smoothly as possible. Would recomend the service to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Connor · 13 June 2021

★★★★★ 5/5

Google

Great experience with Nicola- ensured everything went smoothly in the process of buying my house with Bridgfords and couldn’t have been more helpful. Great communication and I was kept in the loop throughout. Would highly recommend! Thanks again Nicola for all your help.

Rebecca · 13 June 2023

★★★★★ 5/5

Google

I am very grateful for the work Luke & Helen at Bridgfords did in helping me get a new property in Darlington. They were extremely helpful and always more than happy to help with anything or answer any questions.

Connor · 16 September 2023

★★★★★ 1/5

Trustpilot

Beware

Beware! If you are a first time buyer bridgfords Stalybridge will not let you buy a property unless they do a mortgage through them, they are not interested in anything other than selling you a mortgage and the rates they offer are rubbish, they just offer the one which pays them the most comission! They are also rude and ignore calls and emails AVOID

Geoff · 9 February 2024

★★★★★ 5/5

Trustpilot

Excellent customer service received…

Excellent customer service received again from Helen & Natalie at the Yarm Branch, always kept me informed and up to date with the progress of the sale of my house, this is the 2nd time i've used Bridgfords Estate Agents in Yarm, very professional and would highly recommend them to anyone.

Sharon · 3 October 2024

★★★★★ 1/5

Trustpilot

I would not recommend using Bridgfords…

I would not recommend using Bridgfords based on my recent experience.

Simon · 9 January 2026

★★★★★ 1/5

Trustpilot

DO NOT USE THESE!!!!

DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.

Gemma · 16 November 2022

★★★★★ 1/5

Trustpilot

Absolutely disgusted with this place

Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!

Rachell · 31 October 2022

★★★★★ 5/5

Google

I have used Bridgefords in Darlington for four years now. I used both to buy my own house and also after speaking to the Finantial adviser ( not sure of his title ) i also baught a second property of theres with a view to earning me a monthly income. Always pleasant and helpful and i have every confidence in them as a branch.

Lynne · 14 June 2019

★★★★★ 1/5

Google

very poor end of tenancy experience, flat out ignoring emails and refusing to take calls, zero communication, very unprofessional

Sabrina · 16 September 2024

★★★★★ 5/5

Trustpilot

Thank you to Danielle and the team for…

Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best

Michael · 2 December 2020

★★★★★ 5/5

Trustpilot

I would highly rate the professional…

I would highly rate the professional approach and genuine helpfulness of Nancy Pemberton, Branch Manager, Bridgfords Estate Agents, Alderley Edge A difficult sale on my leasehold property was successfully navigated by Nancy.

Norma · 23 May 2025

★★★★★ 1/5

Trustpilot

These agents act like robots

These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents

Ken · 3 September 2022

★★★★★ 5/5

Google

Excellent Service Knowledge and advise from the Team and especially Max Ripley

Allan · 13 June 2020

★★★★★ 1/5

Google

Arranged a viewing with bridgefords, estate agent was late so we called the main office to be told that the guy had already left as he had another appointment to go to, and we were there at the time arranged. Also had to chase up a confirmation email from them when arranging. Very poor service, I’d advise to go elsewhere.

Sophie · 13 June 2020

★★★★★ 5/5

Trustpilot

Macclesfield Branch

James and his staff at Macclesfield Branch were marvelous from day one. Always very helpful and friendly. In particular Alex helped me through what was a very stressful time, she always answered my queries and helped me to solve most of them. I would fully recommend them .

Mrs · 11 July 2018

★★★★★ 5/5

Trustpilot

Katherine and Liz at Bridgfords…

Katherine and Liz at Bridgfords Lettings in Stockport have provided nothing but first class service. Found us a tenant in the first week of the property going on the market. Kept us updated throughout the whole process with constant emails, phone calls and text messages. Would highly recommend. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️

Angela · 5 August 2024

★★★★★ 1/5

Trustpilot

Beyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!

This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!

Ms · 2 August 2022