Auckland Estates Limited Potters Bar reviews

★★★★★ 5/5

Google

My experience with Auckland estates was amazing ! Megan was absolutely fantastic throughout our whole move. Her responses were always incredibly quick, we had a viewing arranged straight away, and the whole process, including references, moved so smoothly that we were in before we knew it. The place is outstanding and already truly feels like home. Megan made everything stress-free and easy, and I would highly recommend her to anyone looking to move.

Olivia · 13 March 2026

★★★★★ 5/5

Google

I’m really happy with my experience at Auckland Estates. Everyone I dealt with was friendly and professional, and they made the whole process so smooth. A special thank you to Megan and Ryan, they were both fantastic to work with. Megan’s communication was excellent, and she made everything feel really easy. Ryan was also really helpful and approachable throughout. I couldn’t be happier with the service I received and would definitely recommend Auckland Estates!

Hejan · 14 September 2025

★★★★★ 5/5

Google

Grace was amazing! She guided us through a very difficult sale and went above and beyond to make sure that it all went through. We wouldn't have been able to complete without her. I would definitely recommend her and Auckland Estates to my friends and family.

Lorraine · 31 March 2026

★★★★★ 5/5

Google

Megan was my primary contacts and was great at keeping me informed on viewings and agreeing the price with the purchaser. Overall was happy with the service but would suggest a little more details on the progress of the completion from the area who took over from Megan. I was only advised on the completion date when I attended the office this being 1 weeks notice.

Martin · 14 September 2025

★★★★★ 5/5

Google

I had a wonderful experience with Auckland Estates, thanks to Paul, who helped me view a property at Oakdene on Oakmere Avenue. Paul was incredibly professional, friendly, and knowledgeable, making the entire process smooth and stress-free. He took the time to answer all my questions and provided valuable insights about the property. Paul’s dedication and expertise truly set Auckland Estates apart. If you're looking for a reliable and supportive real estate agent, Paul and the team at Auckland Estates are highly recommended!

Mehdi · 19 September 2024

★★★★★ 1/5

Google

Avoid this estate agent, in particular Shaun Anderson. They put clauses into the AST agreement that are unfair under the unfair agreement regulations. I found this and was harassed by Shaun and not allowed peaceful enjoyment of my property. Agreement has clauses about allowing viewings which should not be in a fair agreement, compare with Lettings Centre and NRLA agreements. Couldn't facilitate viewings due to my elderly and ill mother recovering from surgery. Auckland haven't responded to my complaint or SAR requests, will be chasing this up. They failed to do a checkout with me at the time they promised, and have eventually returned all of my deposit. Can't say I'd recommend them on account of Shaun Anderson, it's not the way to treat your tenants, you gave me five weeks of stress and anxiety!

Mrudang · 14 April 2024

★★★★★ 5/5

Google

I had an excellent experience with Aucklands Estates. I was extremely surprised how quickly the process was from start to finish. Shaun (Lettings Manager) offered viewings on a Saturday and sealed a deal on Monday morning! Peter was extremely knowledgeable about the property market when I initially contacted them to have my property valued, his friendly and professionalism manner made me look no further when deciding to let. He was super-efficient and directed me to Shaun who made the process stress free. Shaun was attentive, very professional taking me through all the steps, always an email and call throughout the viewings, referencing, tenancy agreement until the tenancy deposit arrangement. Highly recommended!!! Loved the DocuSign a swift ending to an electronic deal. There’s no surprise that the yellow boards around Potters Bar are always in eyeshot! Happy Landlord!

Marina · 29 September 2023

★★★★★ 4/5

Google

Friendly and helpful I especially thank Megan in the Potters Bar Office

Bo · 13 March 2026

★★★★★ 5/5

Google

Auckland has found a nice flat for me in Whetstone, despite their office in Potters Bar. I had many requests which they’ve professionally coordinated with the landlord, and efficiently fulfilled. Full marks for Megan, Ryan and Scott!!! As a current tenant, I’m happy that they are managing the flat well now with prompt assistance👍💯😊 …

Piggy · 31 March 2026

★★★★★ 5/5

Google

We have been renting with Auckland's Estates as tenants since they took over from our previous agency. The change went smoothly and they have always been very responsive and understanding, liaising quickly with the landlord and the estate property management. A special thank you to Mollie. Since she has been looking after us, communication has been very easy. Whenever we needed prompt attention she was always available, friendly and very quick in taking actions and helping us out. We are very happy with our experience so far and we would certainly recommend Auckland to anyone.

Rudolf · 14 April 2023

★★★★★ 5/5

Google

A big thank you to all the team of Auckland estates of Potters Bar, especially Marcus who was dealing in selling my house. It’s been a long and stressful journey, but the team planned, communicated and updated us regularly about progress of sale. Marcus went out of his way to help us get the sale over the line with difficult buyers. Well done Marcus and all the team and thank you again. Will highly recommend anyone thinking either buying or selling property to Auckland team.

Dheeresh · 14 April 2023

★★★★★ 5/5

Google

Paul and the team were very helpful and patient during our stressful days, would definitely recommend Auckland Estate.

Deirdre · 14 October 2025

★★★★★ 1/5

Google

Renting a commercial property experience: Avoid this agency (in particular Shaun) if you are planning to rent a commercial property around potters bar. He has his way of tricking people into worst deals and pushing people to pay the reservation fee (think twice before making a deal with them,). Shaun is very aggressive and unprofessional and always late answering emails and returning phone calls and texts , the way he treated us was awful. Shaun believes landlords are his ONLY clients who need to be treated well and they always come first - so good luck if you want to be a tenant using his poor service).

KIAN · 30 May 2022

★★★★★ 5/5

Google

The service from all the team at Auckland, particularly Paul, and Marcus, was fantastic. They went out of their way to help me with various issues arising during the sale of my property, and I have absolutely no hesitation in recommending them to anyone looking for an estate agent in the area. Thanks guys, you're amazing!

Sue · 14 April 2024

★★★★★ 1/5

Google

RENTERS BEWARE Had multiple issues when we rented a flat through Auckland. Mouse, squirrels and wasp infestations with little initiative shown by Auckland to get a contractor out to fix, in the mean time we had to stay in hotels. A few weeks later they tried to increase our rent by over £100. We had to end our tenancy early as the root causes of the infestations were not fixed. After leaving they tried to overcharge us for oven cleaning work at approx 3x the market rate, and failed to produce the quote they'd referenced or invoices when requested. They backed out at last minute when we tried to get the issue to mediation, I assume because they had no backup for the charges they had proposed. Wouldn't rent from them again if it was free.

James · 14 April 2025

★★★★★ 5/5

Google

We have recently let our property through Auckland Estates. Scott was very helpful and responsive in sorting the current issues we had with the tenants in our flat.

George · 14 April 2025

★★★★★ 5/5

Google

Mollie at Auckland Estates has been a joy to work with since I and my wife moved into this property. Any issues have been dealt with promptly and Mollie has been particularly helpful in sorting out a long standing issue with an oven, which took up a lot of her time.

FLOYD · 14 April 2024

★★★★★ 5/5

Google

Thank you so much Auckland Estates, Shaun and Scott were absolutely fantastic, real professional and accommodating. Any questions or problems that I have they are there and sort out things out extremely quick Thank you both for all your help

Teresita · 30 September 2024

★★★★★ 5/5

Google

Thank you so much Auckland Estates, Shaun and Scott were absolutely fantastic, real professional and accommodating. Any questions or problems that I have they are there and sort out things out extremely quick Thank you both for all your help

Angela · 24 September 2024

★★★★★ 5/5

Google

Dear Marcus & Megan , I hope this message finds you well. I just wanted to take a moment to express my heartfelt gratitude for all the hard work and dedication you put into helping me to find mine and my daughters new home. From the very beginning, you made the entire process so much easier, guiding us every step of the way with professionalism, patience, and genuine care. Your knowledge of the market and keen eye for detail ensured that we found a place that truly feels like home. Whether it was answering our countless questions or providing valuable insights into each property we viewed, your support was invaluable. We truly couldn’t have done this without you. Thank you once again for going above and beyond to make our dream of owning a home a reality. I would happily recommend you to anyone looking for a reliable and dedicated real estate agent. Warm regards, Klodiana Lica

Klodiana · 29 November 2024

★★★★★ 5/5

Google

Just wanted to say a big thank you to Megan and team for helping us move seamlessly into our new home. Would recommend Auckland, very helpful, professional and everything was sorted for us.

Simon · 30 September 2024

★★★★★ 5/5

Google

So far I had a very good experience with this agency. Special thanks to Scott in the property management team. He is very helpful, replies quickly and stays on top of the tasks.

Kasia · 30 September 2024

★★★★★ 5/5

Google

Seamless process of moving accommodation. The team is very supportive and responsive. @Megan is very responsive and professional. I would continue engaging her in all my property affairs.

Pearl · 30 September 2024

★★★★★ 5/5

Google

Mollie is very much experienced in her property management role and she is very knowledgeable and very professional about her work. I really do very much appreciate her proactive and professional support, Many thanks! Congratulations on her new role and I wish her all the best in her new journey at Aukland Estates.

WTK · 1 March 2023