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260 reviews across 1 platform
11 The Bay Centre, Regents Way, Dalgety Bay, KY11 9YD
Your Move's Dalgety Bay office at 11 The Bay Centre is rated 4.8 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.8.
Every review we hold for the Dalgety Bay office, from every platform, shown as written. First names only.
5/5
GooglePaul and the team, helped us to find the perfect home for my family. The attencion was really good, and they were very patient with all the question that we had. The house is perfect and the attention was great an very professional.PositiveResponsiveness, Professionalism
Pao , delighted to hear you have now settled into your perfect home and our pleasure in sourcing it for you. Thank you for taking time to share your experience. Paul.
5/5
GoogleAmazing agency to work with. David from the Dalgety Bay branch has been super supportive with our application. Many thanks to all the team and especially David π β¦
Thank you for your positive feedback, it is much appreciated!
5/5
GoogleReally good service from Cormac. Made everything hassle and stress free. Even after the purchase of the house the team have beebn great, taking mail for the previous owner and passing it on.
Thank you Steven, really appreciated! We wish you the best of luck in your new home - All the best, Cormac
5/5
GoogleFantastic service from Paul and the team at Your Move Dalgety Bay on finding and securing a new property for us. Always very helpful and friendly, kept us up to date at all times and overally, made it a stress-free process.PositiveResponsiveness, Quality, Professionalism
Stuart your comments and feedback is always welcomed and thank you for your kind words. Paul.
5/5
GoogleGeorge and his team were invaluable during our house move. Firstly George advised on what to offer for our "forever" home which ensured we offered the right amount and secured the property. His team then sold our house in a thorougly professional manner. Scott and Sarah were fantastic in dealing with all our queries making the process much less stressful than it might otherwise have been. THANK YOU
5/5
GoogleHave had the best experience like a first time buyer.The advice provided and support from Stephanie Robertson has been amazing.Couldn't thank more to her as much how she help with the process and made buying stress free for me.AmazingπPositiveResponsiveness, Quality, Professionalism
Thank you Anda for your kind comments always good to hear of your pleasant experience. Stephanie
5/5
GoogleWe had a great experience with David, very responsive to our requests, friendly and kind. We felt looked after and would highly recommend using Your Move for your rental requirements.
Thank you very much, it was great assisting in helping you find somewhere - David
5/5
GoogleRecently rented a flat via your move and found Paul who dealt with us throughout the process great. We were kept informed the whole way and everything was properly explained. Paul was more than helpful and made the experience as easy as possible.PositiveResponsiveness, Quality, Professionalism
Thank you Aidan for taking the time to acknowledge your experience we really appreciate your feedback. Paul.
5/5
GoogleThe staff at Your Move in Dalgety Bay are brilliant. They explain what's happening very clearly. We dealt with Paul for renting a property for a few years and he was brilliant. While selling we were very happy with how the agent George dealt with everything. Would like to thank Sarah in particular for being an amazing point of contact. Knowledgeable and friendly.
5/5
GoogleBrilliant service all through the process from David. Helped me through a few extra checks and kept me reassured. Would highly recommend this office to everyone.
Thank you Stevie, really appreciated - David
5/5
GoogleHave just sold my property through Your Move Dalgety Bay and what a great move that turned out to be. The initial consultation with Stephen, the Branch Manager, was carried out in a calm and professional manner, no hard sell, just all the facts with a timetable of events and a clear indication of the costing involved. And of course Your Move offer a "no sale, no fee" pledge. Whilst looking for a property to buy I would regularly pop in to the Dalgety Bay branch to get updates from Brogan or Leanne utilising their local knowledge of any up and coming potential properties. In the end we placed a reservation on a new build property and from then on the clock was ticking to get my property sold or lose the new house. My property was quickly put on the market after Your Move arranged for the Home Report to be completed. With the benefit of local branch knowledge a list of potential buyers were contacted and over the first three days of being on the market nine viewings were arranged. I was happy to carry out the viewings myself, but for those who are not Brogan or Leanne would step in. After four days we were considering offers and on the fifth day had sold subject to contract. Thanks to Brogans professional skills in dealing with the offers she achieved over and above the Valuation Price, more than covering Your Moves own fees in the process. Many may be tempted by the "no commission" agencies springing up, but a word of warning. I went to view a property with just such an agency and when I phoned up to view they knew nothing about the sellers, could not pronounce the name of the street correctly and had no idea where Dalgety Bay was. They promised to phone back to confirm the appointment time after checking with the sellers but failed to do so, leaving me the potential buyer to chase things up. Not what I would want if I was trying to sell my house. Perhaps not suprisingly the person I was talking to was in a call centre in England. The old adage of "you get what you pay for in this world" never seemed truer. So, to sum up, I would have no hesitation in highly recommending the staff of Your Move Dalgety Bay to family or friends and if I ever move house again I know who my first phone call will be to.
5/5
GoogleI have been using Your Move for three years to manage a couple of properties I let out, first using a fully factored service then a reduced one as I gained experience. They have always been very professional and efficient in locating and assessing tenants and dealing with problems as they arise. Having visited the office often I have found the staff always friendly and helpful and have got to know them well, in particular Brogan and Leanne who is now the manager. I chose Your Move as they had a local office I could visit easily, believing that speaking face to face with staff was a far more satisfactory way of conducting business than by phone. My experience has confirmed this view.
5/5
GoogleI've used Your Move on many occasions, most recently again for Tenant find for a rental property. Always find them easy to deal with and that they do a great job in marketing the properties to get the best tenants and rental income achievable. Would definitely recommend Paul Cuthbert and the rest of the Your Move team in the Dalgety Bay office!
5/5
GoogleFantastic customer service and guidance from Your Move in Dalgety Bay. I recently sold my house, and from the very first conversation about the valuation it was plain sailing. They have everything organised including the home report survey and the solicitors. Cormac and Victoria really made the whole experience as smooth as possible and I highly recommend them.
Thank you Helen! All the best
1/5
GoogleMy son moved into a property in Dalgety Bay and it was in poor decorative condition. It looked like old paint had been used and had lost its white colour. There were holes in the large bedroom walls which I filled. We had to paint everywhere to make it look decent. They are refusing to give my son and his partner their deposit back despite us making the house better than the bridges condition it was in. Avoid.
5/5
GoogleThe Dalgety Bay branch offered us a great quality and professional service from start to finish of our house sale. The communication throughout was excellent. George knows the market very well and provides a personal touch rather than purely being sales driven. I would have no hesitation in recommending George and team - first class service from George, Kirsty & Scott - thank you!PositiveResponsiveness, Professionalism, Value
5/5
GooglePaul Cuthbert, the lettings manager has really worked hard for us. We rent out my Mums bungalow to help pay towards her nursing home fees and live too far away to be on hand to sort everything out ourselves. Paul and the team have looked after us all the way through and her bungalow is now rented out. many thanks.
5/5
GoogleWe are delighted with the service Stephanie, Financial Advisor, provided. She went above and beyond to ensure everything was taken care of. Our buying of a new property was not straight forward but Stephanie guided us through it and liaised tirelessly lenders, builders, solicitors, etc. She was efficient and effective. Stephanie is amazing and we wouldnβt hesitate in recommending her.
5/5
GoogleFantastic service from George, Scott and the team at Your Move. We really appreciated all their help and support during the sale of our property and would recommend them. Thanks againPositiveResponsiveness, Quality, Professionalism
Fran thank you for your feedback on your selling experience. We enjoyed every single minute of it and we will always remember you both and your stunning home. Wishing your every happiness in your new home making lots of memories. George & Your Move Team.
5/5
GoogleHighly professional service from George, Scott, Sarah and the team at Your Move in Dalgety Bay. Very positive and proactive. Great communication throughout the process leading to a great result.PositiveResponsiveness, Quality, Professionalism
Eileen, it was our pleasure to handle the sale of your property and delighted with the outcome. We enjoyed meeting you both and wish you both every happiness in your new home. George & Your Move Team.
5/5
GoogleHave recently sold my house with Your Move and have great experience of professionalism and fast response. How quickly everything has been arranged from first meeting through brochure and final sale has been amazing. Within 1.5 day property being advertised to arranging viewings at the weekend and property being sold less than a week from advertising showing how proactive agency was in contacting potential buyers and arranging viewings at the time that was suitable for us. Always approachable and happy to help answer any questions you might have. This was my second great experience with Your Move and I would highly recommend their service to anyone wanting to have stress free sell or purchase of the property.PositiveResponsiveness, Professionalism
Anna, we really appreciate you taking the time to provide the feedback on your experience. You had a wonderful home and amazing gardens and we had the privilege to sell it. Thank you and we wish you and the family every happiness in your new home. George & Your Move Team.
5/5
GoogleSmooth process from start to finish with David at dalgety bay. 5 stars.
Thank you for taking the time to leave a review. We really appreciate your feedback. David
5/5
GoogleBest rental service I ever used. David at Dalgety bay and his team where fantastic with ANY issues. No issues speaking with anyone or getting any information. Brilliant team
Thank you so much, we really appreciate your feedback. Kind regards Vicky
5/5
GoogleStaff couldn't have been more helpful, even going out of their way to arrange a remote viewing at short notice
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Dalgety Bay office has 260 reviews across 1 platform: 260 on Google.
Your Move Dalgety Bay is rated 4.8 out of 5 across all 260 reviews, and 4.8 out of 5 on Google from 260 reviews.
Your Move Dalgety Bay, 11 The Bay Centre, Regents Way, Dalgety Bay, KY11 9YD.
