5/5
Nikola is amazing and helpful throughout the process of renting.
Agent replied · 22 May 2026
Hi, Thank you for taking the time to share your experience with Nikola, we appreciate your feedback. … More
Trusted Agent profile · Dagenham
Verified
★★★★★
1,316 reviews across 2 platforms
293 Heathway, Dagenham, RM9 5AQ
Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,316 reviews on two platforms, including 567 Google reviews rated 4.7.
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
5/5
Nikola is amazing and helpful throughout the process of renting.
Hi, Thank you for taking the time to share your experience with Nikola, we appreciate your feedback. … More
5/5
Nicola has been extremely helpful with any questions I had
Good morning, Thanks for leaving us a review. We pride ourselves on receiving positive feedback, thank you so much for recommending our team. … More
5/5
Exceptional customer service . I bought my first property with Balgores and I am really happy with the service provided especially by Sarah . Thank you for your hard work and you supported me through the process. I highly recommend the agency and their team .
Good afternoon, Thank you for placing your trust in us for the purchase of your first property. … More
5/5
Sale by auction
I was very impressed with Charlie and his team. I had no experience of selling a property by auction but Charlie’s experience gave me confidence. He ensured I was kept up to date at each stage and I am so pleased I took his advice. Thanks to Charlie and his team’s hard work, the house sold for a much higher price than I expected and the process was quick and painless. Contracts were exchanged at the end of the auction and completion will be in 28 days. There is no chance of the buyer trying to re-negotiate on the price or trying to delay the sale. I would definitely use Balgores again and would recommend them as they were both efficient and professional.
5/5
Nikola has been fantastic would highly recommend using balgores
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us and Nikola was so … More
5/5
Nikola has been great help assisting all my queries
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. … More
5/5
Nikola is very helpful and Very clear with information.
Good morning, Thank you for your kind review! We are pleased to hear that Nikola has been helpful and clear with the … More
3/5
Balgores Property been great - do not go with their in house solicitors !
Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property. The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo. PLEASE PLEASE DO NOT USE THEM ! I was quoted by the solicitors 2K but by the end of it i had to end up paying over £3,700, absolute joke ! This puts Balgores in a bad light as this is a service you recommend and offered. This has hugely put me out of pocket.
5/5
Congratulations to Dee for such a wonderful service
I have been a senior manager for the NHS for many years and would have been proud of any member of my staff that was as friendly, competant and dedicated to customer care as Deepak was to me during the buying/selling process. I was let down by several other estate agent but Dee secured my sale and my purchase. I could not be happier, he almost felt like one of tge family
Hi Vera,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Deepuk. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
Excellent service and customer care.This organisation helped us to sell our…
This organisation helped us to sell our existing house and purchase our new house. They took all of the stress and aggravation out of this process making it easy and straightforward for us. Nothing was too much trouble. They were unfailing in their limitless patience from the number of times they made themselves available to show us and our contractors our potential new house to the numerous times they helped us navigate the online conveyancing. Their knowledge of the market was spot on and their in-depth knowledge of their customer needs both ours and our buyers and sellers meant that they were able to smooth over any potential problems before they had time to materialise. Excellent service and customer care. We would certainly recommend them unreservedly especially Billy and would have no hesitation in using them for any other moves that we may make.
5/5
From visiting the property, making an offer, sorting the documents, moving in and the ongoing interaction, it has overall been an amazing experience with the Balgores Lettings team.
Good afternoon, Thank you for your five star review. We're thrilled to hear that the entire process, from viewing to moving in ran … More
5/5
Excellent service
We have never met a more friendly or helpful man than Chen who works in the hornchurch office . He has worked extremely hard to assist us with two properties whilst we were experiencing some personal family issues and he completely took the stress away from us. We would also like to mention Reece in the Hornchurch office who has been very helpful . Would highly recommend these guys to work with …
1/5
I am very disappointed with what is happening. Before I moved in, the agent told me that the house would be professionally cleaned, but it was not done. I moved in on Sunday and the power was out. We only got power back on Monday. The whole …
Thank you for reaching out, and I’m sorry to hear you’ve felt the need to raise a complaint. … More
5/5
I recently let out my flat with balgores. I was in contact with nikola the whole process. She was 5 stars from start to finish. After we spoke she came out same day, took pictures and got it on the market. She understood what I wanted and …
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
Balgores Heathway Team must deserve a 5* from me. Though my purchase was completed in May, because of my shortage of time couldn’t leave a review earlier. I must say that the team managed by Ricky Archer is super active towards their goal. Ricky was extremely helpful until the completion. His staff, Sarah helped me with viewing the property on many occasions whenever I wanted. I must say the service was top rated and words are NOT enough to explain that. I must mention another lady who push the sale to make it happen asap was Louise Gibson. Louise communicated with me almost everyday and pushed the Solicitor to complete the purchase as quickly as possible. I must not forget to mention about their Mortgage Team, specifically Pinder Singh and Ana. They were extremely helpful to arrange my mortgage with lower rates. I will recommend them to anyone who is looking for purchasing, selling or letting their property. I will definitely use their service again soon.
5/5
Sarah was very professional and helpful, highly recommend.
Agternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel Sarah have been so professional and helpful. … More
5/5
Nicola has been great very helpful and professional!
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Nicola was so helpful. We really appreciate you recommending our team to others. … More
5/5
AMAZINGGGG SERVICE
I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated 💐
5/5
The Weapons at Upminster Balgores.
From the date the better half and I got in contact with the absolute rascals of a team at the Upminster Branch we knew we were in safe hands. We tasked Abbie and Chloe with procuring the home of our dreams (no easy feat with the boxes that needed ticking). The Balgores team shortlisted properties, handled our demands with the upmost professionalism and located a property that both "er indoors" and I fell in love with. During the whole process their communication couldn't be faulted and then they passed us to Chris. Chris executed the purchase as a very seamless process bringing in his colleague Donna at the last minute to finalise the details.... What a bunch of Weapons they are! Last but not least I would like to thank the mortgage broker that they introduced us to. A big shout out to Peter Walker! The term "high velocity impact" must have been coined for this man! He delivered his charisma, charm and wit throughout making what would normally be a stressful experience very enjoyable and a fun process. Peter must knock on the doors of banks and mortgage lenders with a sledgehammer, he was always there and always willing. A true professional with so much knowledge of the industry, he had the answers before the questions had even been raised. If only all experiences with Estate Agents and Customer service in general was this good the world would be a better place. This is a very real true review!
5/5
Lewis and Hayley were amazing in securing us a mortgage!
Lewis Channell‑Tomlinson helped us with getting a great product on a mortgage where he was very informative and talked us through every step of the way. We are very thankful to him for his extensive support whilst purchasing our property as you can imagine, purchasing a property can be very stressful. Hayley Rossiter was extremely helpful and very supportive in making sure we had all the relevant paperwork so we were in the best position to receive the mortgage offer. I have to say we have had other mortgage advisors in the past, however Lewis and Hayley have exceeded our expectations and we will continue to use their services for future mortgages.
1/5
Chadwell heath branch is Very poor judgemental staff. Intend of sticking to subject. Lecturing me to be polite?. Jokers. I ask info on property and wan to buy it. Muppets. Avoid..
5/5
I recently attended a house viewing with Nikola and was thoroughly impressed by her professionalism and approach. From the moment we arrived, she was warm, welcoming, and well prepared. She had detailed knowledge of the property, answering every question confidently. Thank you so much!
Good morning, Thank you so much for your kind review. We're delighted to hear that Nikola made such a positive impression during your … More
5/5
I have known Nicola, from the lettings team for a few years now. I must say she has always exceeded my expectations and has always been helpful …
Good afternoon, Thank you so much for taking the time to share your review. We are delighted to hear how highly you value Nicola’s support over the years. … More
5/5
We have worked with our agent in the…
We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.
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