1/5
Chadwell heath branch is Very poor judgemental staff. Intend of sticking to subject. Lecturing me to be polite?. Jokers. I ask info on property and wan to buy it. Muppets. Avoid..
Trusted Agent profile · Dagenham
Verified
★★★★★
1,315 reviews across 2 platforms
293 Heathway, Dagenham, RM9 5AQ
Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,315 reviews on two platforms, including 567 Google reviews rated 4.7.
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Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
1/5
Chadwell heath branch is Very poor judgemental staff. Intend of sticking to subject. Lecturing me to be polite?. Jokers. I ask info on property and wan to buy it. Muppets. Avoid..
5/5
We have worked with our agent in the…
We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.
5/5
I could not be happier with my experience with Balgores. From initial contact by telephone they have been incredibly responsive, professional, clear communication, extremely knowledgeable & have given me confidence throughout. I could not …
Good afternoon, Thank you so much for your feedback. We’re really pleased to hear that your experience with our team has been so … More
5/5
Thank you Glenn & Claire!
My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!
5/5
Thank you Glenn & Claire!
My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!
5/5
Nikola has been super helpful and friendly
Good afternoon, It's good to hear that Nikola has been so helpful and friendly. We will make … More
5/5
Thank you so much to Maria and her team…
Thank you so much to Maria and her team for amazing hard work and support. In a short space of time they processed two mortgage application, with successful outcome. They were extremely helpful, polite and most importantly very proactive. We were getting updates from them as soon as there was a new development and explained everything clearly with great professionalism. The outstanding customer focus is central to everything they do. I will 100% recommend their service to prospective customers. Yes, Balgores has one of the best mortgage broker in their team - Maria Rhule!
5/5
Had the pleasure of working with Femi and Sarah for our Sale and have been really happy with our experience. Professional and dedicated team, even the other colleagues on the other side of the phone that constantly gave updates whenever needed were great. Really appreciate the time and effort they put in and the patience they had. Been a long journey but was great to work with Balgores Dagenham
Good Morning, Thank you for your kind words about our Dagenham branch and in particular Femi and Sarah. We're delighted to hear that you'd recommend our team to others. Kind regards, Balgores Property Group
5/5
Dagenham...brilliant Team
I have been with Balgores for two years now. My experience with everyone in the various teams, whether in the Dagenham Branch, or elsewhere, have been very positive. For my most recent experience, as a landlord, id like to thank the Dagenham Team, especially Danny. He has been very prompt, polite, responsive, and eager to help. I reached out to him on Friday evening out of office hours, and he responded. He was helpful in guiding me through the licensing process. Id also like to thank the wider team. There is such positive and collaborative approach to their work. Danny is definitely a 5 star.
5/5
Spoke with Rayyan who was very knowledgable and helpful.
Hi Kimmie, Thank you for your kind feedback. We’re delighted to hear that Rayyan was able to provide knowledgeable advice and helpful support during your experience with us. We’ll be sure to share your lovely comments with him and the Dagenham estate agent team. We truly appreciate your support. Kind Regards, Balgores Dagenham
5/5
Balgores Romford are the Best Estate Agents ever
Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.
5/5
Having previously used a rubbish…
Having previously used a rubbish company to remortgage, I was quite apprehensive trying again until I met Daniel (early March) through my daughter’s friend. Her description of Daniel was spot on. Excellent, down to earth, cheerily, easy to talk to, a good listener, very patient and knows the business well. Daniel did exactly as promised. The remortgage process was surprisingly quick. I was kept updated. I had some stressful days but I was always reassured. Daniel was always easy to reach. In all SUPERB service. Thank you so much Daniel & Hayley. Caroline (Ilford)
5/5
Excellent service once again
This is the second time we have used Michael, Michael initially did our first mortgage 5 years ago and has just assisted with our remortgage. Michael had the difficult job of trying to secure us a good deal, this was challenging especially with the bank of England rising the rates, however Michael managed to find us the best rate at the time. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in 5 years time.
5/5
We had a great experience with Balgores when seeking a rental property this year. Within 24hrs of our request we were able to view the property and All The process took just over 3 days, during which time we engaged with Nikola she is great …
Good afternoon Asma, Thanks for letting us know about your recent experience renting with us. We're delighted to hear that our Dagenham branch were able to find you a property so … More
5/5
Mortgage Adviser: Gemma highly recommended
Brilliant service from the Mortgage Advice Bureau - Gemma Doganca (Mortgage Adviser). Gemma has been by my side for almost a year from viewings and offers through to purchase! She's been a consistent ally throughout (including 2 mortgage applications and offers as the first purchase fell through!) and is highly responsive and incredibly knowledgeable. She is generous with her time and is always proactive and works with your best interests in mind. Her colleague Rohima has also been regularly checking in and helped keep things moving along. Thanks both!
5/5
I can’t recommend Balgores Dagenham team enough, me and my brother had such bad experience almost gave up, but Femi, Raj and Fozia really helped us and finally we have our first home. Thanks guys
Good afternoon, Thank you for your feedback. We’ll make sure it’s passed on to the Dagenham … More
5/5
Excellent service from Nicolas and team
Good afternoon, Thank you for your glowing feedback following your recent experience with Nicolas and the team. We'll be sure to pass this on to them. … More
5/5
Our experience has been great with Balgores Loughton from acquiring the property to moving in. It always makes the moving process that little bit more less stressful and smoother when dealing with a good estate agents. All enquiries have …
Good afternoon, Thank you ever so much for your kind review. We're thrilled to hear that your experience with our Loughton branch, from … More
5/5
Mortgage Broker: Michael Gibbon
Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.
5/5
Can’t recommend Paul Young enough
Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul
5/5
We moved with Balgores of Heathway Dagenham with Sarah,Femi and their team and I can honestly say they were amazing the whole way through our process yes we had a couple of hiccups and moving was stressful but they made the process has easy …
Dear Audra, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
I had a great experience with Balgores when I was looking a house for rent.After meet with Nikola who is employee of Balgores made my way very smooth and clear.They arranged a viewing of the house in 3 days and than the process from …
Good morning, We're happy we could help you find a rental property. Thank you so much for recommending our service, we really appreciate it. … More
5/5
Excellent mortgage advisor
Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.
5/5
Excellent work from Femi and the team (Sarah & Louise) Femi was very professional and was able to answer any queries that we had out of normal working hours, could not recommend enough. Smooth and fast purchase!
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