Trusted Agent profile · Dagenham

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Balgores Dagenham reviews

4.6

★★★★★ Excellent

1,316 reviews across 2 platforms

293 Heathway, Dagenham, RM9 5AQ

Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,316 reviews on two platforms, including 567 Google reviews rated 4.7.

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4.7 / 5

567

Reviews on Google

This office

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749

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dagenham office, from every platform, shown as written. First names only.

5/5

Google

Iv had a great experience with the team at balgores Dagenham branch. In particular sarah who has helped me from day one when I met her at the property and also Louise who has supported the sale to the end. …

Kelly · 22 August 2025

Agent replied · 22 May 2026

Good afternoon, Thank you for your kind words about our team. … More

5/5

Trustpilot

I honestly don't know how to thank…

I honestly don't know how to thank Peter , absolutely fantastic, it seemed impossible to be able to buy a property but thanks to Him I'm now in my new apartment writing this review, Absolutely brilliant!!! I recommend it I don't think you can find better, even when everything seemed compromised with his great experience Peter has always made sure that things went the right way. I give 5 stars because I can't put a hundred

Giorgio · 16 March 2023

5/5

Google

I cannot credit this branch enough,they have gone above and beyond in helping us with our house sale and purchase of our new one . Nothing was too much trouble for them ,we were kept up to date of everything that was being done . Very professional attitude ,friendly and knowledgable . Thank you Femi,Sarah,Georgia and Louise .

Lyn · 22 May 2024

5/5

Google

I had the pleasure of working with Nikola, who provided exceptional service and demonstrated a professional and proactive approach throughout our engagement. Although a few issues arose during the process, she promptly addressed them, ensuring they were resolved to our full satisfaction. I would definitely use her services again.

Usman · 22 May 2025

Agent replied · 8 December 2024

Good afternoon, Thanks for your kind review. We'll pass your thanks onto Nikola and the rest of the team. … More

4/5

Trustpilot

As a fist time buyer

As a fist time buyer, purchase your first house is not always the easiest. Although I want to say thank you to Claire, Donna and Peter (mortgage advisor that I would absolutely recommend) for their kindness and their help in this successful project. They always been available for anything we need, it was really good service. Probably we wouldn’t have got our first house in just 4 months without them!!

Beatrice · 30 August 2023

5/5

Google

I had an excellent experience with Nikola Tokarska at the agency. She was incredibly friendly, attentive, and professional, ensuring that all my questions were answered. Her service was impeccable and truly made a difference in my experience.

Aslerdacruz · 24 September 2025

Agent replied · 24 March 2026

Good morning, Thank you so much for your lovely review. We're delighted to hear that Nikola provided such a friendly, attentive and … More

5/5

Trustpilot

Thank you Donna Hickey!!

I want to say a massive thank you to Donna Hickey at Balgores Hornchurch. She has been absolutely incredible through the journey of buying my house.Buying a house can be one of the most stressful things one does in their life but if you have someone like Donna it helps incredibly. She truly is an asset to the team and Balgores are very lucky to have her. I know that she did everything in her power to get our house across the line. She's incredibly lovely to speak, compassionate, incredibly patient and supportive! The amount of endless, stressed out phone calls I have made to her and she has always been able to provide reassurance and comfort along with answers as quick as possible! I cannot thank her enough for everything she has done. I actually do think the purchase of my house would have fallen through if it wasn't for her resilience to find a solution.Thank you Donna, you are an absolute star!

Shafi · 21 September 2022

5/5

Google

I got great service from Balgores Dagenham. The sale went really well, completely trouble free, and I was kept informed every step of the way. Not a single hitch. In particular, the manager, Femi, and sales progressor, Louise, were …

Alan · 22 August 2025

Agent replied · 23 October 2024

Good morning, Many thanks for leaving us such a positive review. We'll pass your kind feedback onto Femi and Louise. … More

5/5

Google

George we can’t thank you enough for your incredible support throughout our home-buying journey! From the first viewing to the final closing, you were there every step of the way, always ready to answer our questions and provide guidance. …

Prabina · 22 August 2025

Agent replied · 9 November 2024

Hi, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that George provided you with an excellent service, and … More

5/5

Trustpilot

Excellent

Completed today on a house purchase and really pleased with the service received from Kellee and Donna from the Hornchurch branch. Kellee was really efficient and responsive from the outset from arranging the viewings to putting forward my offer. She was great at keeping me posted throughout the entire process and always quick to respond. This was even the case after she moved branches. Donna was also great in progressing the sale and was super responsive too. Moving house is definitely stressful and not everyone is so good at keeping all involved updated and progressing things as quickly as possible, so thanks a lot Kellee and Donna!

Jay · 17 September 2022

5/5

Google

Recently worked with Balgores to be specific Nikola, her service was amazing to say the least. She was patient, informative, knowledgeable and kind. She took me step through step with the whole process ensuring I understood everything and had everything I need. I would 100% recommend 😌 …

Giné · 22 May 2025

Agent replied · 23 December 2024

Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with Nikola. … More

5/5

Google

Having let our property for over 20 years, we have been through some ups and downs, but working with Nikola to find our new tenants has been a breeze. She worked tirelessly to progress matters whilst keeping us fully appraised. I hope the tenants are happy, thanks again

Giuseppe · 22 May 2025

Agent replied · 22 May 2026

Hi Giuseppe, Thank you for letting us know about your recent experience with Balgores … More

1/5

Trustpilot

Forcing to see their mortgage advisor

I wanted to share my recent experience with Balgores, Dagenham . I am a prospective buyer and have personal mortgage advisor . I made an offer with valid AIP (Agreement in Principle from Bank) + source of funds, They forced me to see thier own mortgage advisor irrespective citing that it is thier norm to ask all the buyer to go through thier mortgae advisor for financial verification . I asked to send their policy document relating to this but never recieved reply . Also they confirmed that offer has been forwarded but the seller confimed that they did not inform them when i went for 2nd viewing. I have dealt with other high street Estate Agents and nobody have asked to see thier mortgage advisior if i declined to . May i suggest 1. Please dont force prospective buyers to see your mortgae advisor if they dont want to and have Valid AIP + source of funds document 2. If it is your policy make it more transparent by mentioning in the Brochure whilst advertising a property .

Khalith · 22 May 2025

1/5

Google

Extremely disappointed with my experience at Balgores Dagenham! Ive had no communication from Femi (branch manager) since a seller decided to pull out. I would have appreciated more clarity and some sort of communication. Ignoring my calls and messages for weeks! Very unprofessional!

Hira · 2 May 2026

5/5

Google

Femi & Louise have been great, talking me through the process as a first time buyer. They helped make a complicated process much smoother and always answered any questions I had, even when I was stressed!

Sebby · 24 September 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to share your experience. We’re so pleased to hear that Femi and Louise helped make your first home … More

5/5

Google

Femi, sarah and rayyan are a fun team to work with, instructed them to sell my house and got offers within a few weeks, they are good at what they do and know Dagenham really well.

Sara · 24 September 2025

Agent replied · 24 March 2026

Good afternoon, Thank you so much for your lovely feedback. We're thrilled to hear that Femi, Sarah and Rayyan made the experience enjoyable … More

5/5

Trustpilot

We had a great viewing of a flat in…

We had a great viewing of a flat in Maidstone with Luke. He's a very personable and professional young man and made the process enjoyable. Thank you, Luke, for all your help today. Mary and Matthew

Mary · 19 June 2026

5/5

Google

Rayan well done your excellent communication and wonderful service. Without your help not possible to bye my wonderful dream house. You are really wonderful. I wish your bright future

Jamir7p · 29 November 2025

Agent replied · 27 December 2025

Good afternoon, Thank you so much for your kind words. … More

5/5

Google

"I had the pleasure of working with Nikola at Balgores Letting in Dagenham, and I couldn’t be happier with the experience! She was super helpful and provided quick, professional assistance with the rental market appraisal of my property. …

Emmanuel · 22 August 2025

Agent replied · 22 May 2026

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More

5/5

Google

I would highly recommend Balgores estate agents for selling your property the Balgores property group at Dagenham,Dealt with the sale of my property and from start to finish the service was excellent I received accurate advice and guidance …

Anthony · 22 August 2025

Agent replied · 22 May 2026

Good morning, Thanks for leaving us such positive feedback, we'll pass your kind words on to our team. … More

5/5

Google

We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation. After listening to most of their sales pitches and a fair bit of nonsense, I …

TONY · 22 August 2025

Agent replied · 22 May 2026

Good afternoon, Thank you for your review, we're so pleased to hear you're happy with our … More

5/5

Google

Thanks you james for you help me today

BOSANGANI · 19 May 2026

Agent replied · 30 May 2026

Hi Bosangani TV, Thank you for your feedback. We’re pleased to hear that James was able to help … More

5/5

Trustpilot

Best thing we did for our move!

I honestly cannot recommend Peter and Claire and Balgores enough! Nothing was too much trouble, no question was too silly to ask and they were there for us 24/7 throughout our moving process. The best thing we did for our move was having them on our team and I would 1000% advise anyone else to us their help. Thank you both so so much. We will always be grateful!

Ellie · 17 July 2023

5/5

Google

The service at Bangor’s estate agent is exceptional! It’s the only place I would trust or recommend to my friends and family. Femi, along with George and Georgia, were fantastic throughout the whole process. Their communication was …

F4dil · 22 August 2025

Agent replied · 23 October 2024

Good Afternoon, Thanks for leaving us such a lovely review. It's great to hear how positive your experience has been with our Dagenham branch. We really appreciate you … More

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