Trusted Agent profile · Dagenham
Verified
★★★★★
1,315 reviews across 2 platforms
293 Heathway, Dagenham, RM9 5AQ
Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,315 reviews on two platforms, including 567 Google reviews rated 4.7.
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Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
4/5
TrustpilotMichelle from Balgores Upminster great
Michelle from Balgores Upminster was great. Conducted the viewing, and regularly kept us up to date on the purchase of house. Was able to contact her easily when we had queries or issue with the purchase. She was able to advise on other services such as surveyors without being really pushy.
5/5
GoogleExcellent service and professionalism from Femi and his team. Georgia always on hand to provide help, feedback and excellent service. Darrell excellent at keeping me informed and the process moving. Louise is without a doubt a legend at motivating solicitors and buyers and simply getting things done. Femi is always on hand to help, guide and support no matter how big or small the request. Brilliant value, excellent service, and highly recommend. Thank you all so much. You have been amazing 👏
1/5
TrustpilotAvoid
Rubbish, didn’t have a clue what was going on during the whole process, even though they controlled the whole chain! Said they would call back with more information and an update, but never did, I had to chase them again and again! Never done any due diligence on potential buyers, so they haven’t checked to see if they had mortgage offers etc. Very frustrating, I would avoid if possible. Also more expensive than others! Only went with them as they had control of the complete chain, but that didn’t help!
Hi there,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and we take matters like this extremely seriously and we'll be sure to investigate internally as to where things could have been improved. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via brad@balgoreschelmsford.com and we can organise a chat.Kind regards, Bradley Stanton, Branch Manager
5/5
TrustpilotThank you to Peter and Claire…
A huge thank you to Peter and Claire for their help on our new home. Always so efficient and helpful. Brilliant service as always. We have used Peter at balgores many times. He has been amazing as always and does not fail to respond quickly with updates or silly questions. Even when there has been issues, Peter has always managed to sort them for us. Claire was great too, anytime we got stuck Claire stepped in and sorted the glitch. We recommend their service and will no doubt use Pete again. Keep it up guys 👍🏼
5/5
TrustpilotExceptional service
At over 60, securing a competitive mortgage felt daunting, but Peter Walker and Claire Dartnell made it remarkably smooth. Their exceptional service, market insight, and proactive handling of third-party matters gave us peace of mind throughout. A genuinely pleasurable experience, thank you both!
5/5
GoogleAnyone looking for a friendly agent in the area should contact Nikola and her team
Good afternoon, Thank you for leaving us a review and for letting us know about your recent experience with Nikola and the team. … More
5/5
GoogleWhat really stood out was Nikola’s honesty and transparency. She highlighted both the strengths and potential drawbacks of the property without any hard selling, which made the experience feel trustworthy and relaxed. She also gave us space to explore the home on our own, but was always nearby for any follow-up questions. 10/10 service!
Good morning, Thank you so much for your review. We're thrilled to hear that Nikola's honest and transparent approach made your … More
5/5
GoogleNikola was amazing and very friendly!
Good afternoon, We are happy to hear Nikola provided amazing and friendly service! Thank you for … More
5/5
GoogleNikola went over and above to sort out my problem thank you
Good morning, We are delighted Nikola went above and beyond to help resolve your problem. … More
5/5
GoogleNikola is very helpful and always at the end of the phone when needed to answer questions
Good morning, Thank you for your valuable feedback. Nikola is always here to assist with any questions you may have. … More
5/5
TrustpilotVery thankful to the whole Balgores Team
Being the FTB, we were not clear with the home buying process, mortgage, home insurance but had preconceived notions. And then we met Balgores property team- Chris & Chloe and mortgage team Pete, Donna and Claire. As soon as we said yes to the house, they arranged everything for us and the whole process was closed in 2 months time; extremely efficient team. We asked for it and they arranged it for us like a genie. A special word of appreciation should definitely go to Pete; our mortgage advisor who answered our million queries and propositions and paid attention to even silliest ones. Highly proactive to reply emails and phone calls. Thank you so much Pete for your perseverance and the support extended. I wish all the good luck to the whole team for the future. Thank you!
5/5
TrustpilotExcellent experience great service A*
Both Sean and Melissa have been amazing throughout the whole mortgage process. Due to uncertain times we were worried about gaining a new mortgage with a main stream lender but Sean come up trumps and smashed it out the park . Melissa has been great in updating us with the mortgage process after Sean had finalised the agreement and coudnt ask for a better team .highly recommended to all who are searching for either a new home or a move . A*
5/5
TrustpilotGreat Service and assistance from Claire and Peter
Claire has been excellent at keeping us informed throughout the process of acquiring a new mortgage. We couldn't have been happier to have her work with us to ensure all documentation was submitted in good time and all checks where correctly undertaken so there would be no delays to the process. Both Claire and Peter have been fantastic at ensuring this process was straightforward and stressful. We will happily be contacting them in the future to undertake our next Mortgage. 5 stars professional service.
5/5
GoogleNikola has been amazing and so friendly throughout the whole process!
Good morning, Thank you so much for your five-star revie, it’s greatly appreciated. … More
5/5
GoogleI did work experience with the Dageham office and I must say, I am extremely grateful. It has been insightful, fun and inspiring. I spent most of my time with Sarah who is a wonderful person. Femi, Fauziah, George, Georgia, Paul and Liam were also spectacular!!! Everyone took a lot of pride in their job and I have learnt so much from them. I will be carrying this memory with me forever 🩷
4/5
GoogleBalgores provided excellent support throughout the entire purchase of my first home, from the initial offer on 9th June to completion on 12th December. Despite delays caused by a complex property chain, their communication was consistently …
Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that your first home purchase was a positive experience … More
5/5
GoogleNikola was very helpful. Thank you for getting us into our new property before the holidays!
Good afternoon, Thank you for your glowing feedback following your recent experience with Mujahid. We'll be sure to pass this on to her. … More
5/5
GoogleHello, I finally wanted to share my experience with this agency . I met a very polite agent, he's helpful, he helped me, Ta Tisimmo, and he was very helpful with me! George Seabrook, a fantastic person! is no longer working on the best. In his place, today in the morning for help I met you will also be a wonderful person 😊 …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been so helpful. … More
5/5
GoogleNicola has been great help during our property search
5/5
GoogleMy husband and I had an absolutely fantastic experience with Balgores. From start to finish the whole process was smooth, professional and completely stress free. A special mention has to go to Nikola, who was truly outstanding. She was …
Good morning, Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you and your husband had such a smooth, stress‑free … More
5/5
TrustpilotWe made the best decision to choose…
We made the best decision to choose Balgores for finding out home 🥳 Best team ever. I will definitely recommend to anyone 👌 From seeing our house until having the keys was just a small step (exactly two months) with daily update and always a good response from them. Thank you Sean Londors, you are the best advisor ever, thank you Sarah Oakley for keeping us updated and for your hard work 🥰 thank you all team for finding us our dream house
5/5
GoogleThank you to Sarah, Raj and Louise for their efforts.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
TrustpilotPete and Claire are the best!!
Pete Walker and Claire Dartnell are invaluable to anyone looking for a mortgage and the level of personalised expert service they have provided us has been by far the best experience we’ve ever had with a mortgage broker. Pete was highly recommended as a mortgage broker by a friend and it was the best decision we made. Pete and Claire were both fantastic and went above and beyond for us on so many occasions. Pete has an huge amount of experience which was priceless to us as we had a complex leasehold sale as well as the onwards purchase. Nothing was too much trouble and he even sought advice about our sale from his trusted contacts (solicitors and other brokers) to help us with our sale. He made the mortgage application completely stress free and was incredibly knowledgable and realistic about it and we couldn’t be more grateful. Claire has been amazing and was constantly in contact with our solicitors to get updates on both our sale and purchase which was amazing. Thank you both so much!!
5/5
GoogleNikola has been great accommodating viewings l answering all questions we had about the property
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
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