Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
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5/5
TrustpilotPerfect from start to finish!
We recently sold our previous property and also purchased our new property, through Balgores Dagenham. Curtis done a fantastic job handling the sale of our house (for above asking price) and then provided us with a number of properties that fit our needs perfectly. He made us feel at ease throughout the whole process, especially given the current situation with the pandemic and also made us feel like friends rather than a client. I canβt recommend Curtis enough if you are looking to buy or sell!
Zoey Β· 21 January 2021
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5/5
TrustpilotCouldn't have done enough for me, definitely would use Balgores again
I had to sell and purchase a property given some unfortunate personal circumstances, and Curtis at Balgores handled both for me. These weren't straight forward transactions, however Curtis and the team handled it all for me to make it as seamless as possible. The transactions went through quicker than expected and I couldn't be happier with the outcome. Estate agents often get a bad reputation, but these guys go above and beyond to help you and their advice and expertise is invaluable!
Jamie Β· 21 January 2021
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5/5
TrustpilotWish I went with Balgores to begin with
I've been looking to sell my house now for the past 9 months which in current conditions was difficult and after trying a couple of different agencies a friend told me to try Balgores in Dagenham as they helped them to sell their property. Curtis was the agent I first had the pleasure of meeting. He dealt with me in a very professional and friendly manner and made sure to keep me informed every step of way. Would highly recommend.
Gareth Β· 21 January 2021
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5/5
TrustpilotBalgores SWF
We were considering using an on-line agent, but we are now glad we didn't. We sold through Balgores during covid, having completed our sale in November. They were very professional and carried out our viewings for us. Their service was excellent, always available by both telephone and email, and it was convenient to pop into their offices should the occasion arise. We would like to thank Tom and Craig for their expertise and guiding us through the sale transaction, and we would also like to thank Marie who dealt with the completion of our sale. They all went beyond their roles, and we are very grateful.
Rita Β· 21 January 2021
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5/5
TrustpilotAll round excellent service - Balgores Romford
From start to finish the service provided by Gavin and team at Balgores Romford was excellent! From the first instruction to sell our property, the service was fantastic with regular updates reducing all the stresses that are associated with moving houses. Gavin put everything into Layman's terms and what really impressed us was the speed and efficiency of the process. Top quality photography was followed by numerous viewings and we were delighted with the amount of interest generated in such a short amount of time. All of this organised so carefully in the midst of a pandemic. The regular updates whether about viewings, offers or progress of the sale legalities, we always felt well informed from Gavin and the team.I would highly recommend Balgores Romford and would not hesitate to use their services again!
Daniel Β· 21 January 2021
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4/5
TrustpilotThe team was professional andβ¦
The team was professional and organized, we sorted initial things quite quickly.Was a was nightmare for us as first time buyers/sellers, an we didnβt know what to expect.Overall the experience was positive and i learned a lot in the process. Buying an selling with them. We do recommend this estate agency to other, because the team is energetic, young and willing to improve its service.Special thanks to Emily & Charlie from sales and Donna from sales progression behind the scenes π₯°
Michelle Β· 21 January 2021
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5/5
TrustpilotAfter dealing with a different agent⦠Balgores to the Rescue!
After dealing with a different agent for over 3 months and only managed to get one viewing, we reached out to Balgores Romford who turned this around got us multiple viewings and sold our property within 10 days.We dealt with Ross Burton at Balgores who was very professional and supportive throughout the entire process. Ross helped find and secure our new property which we have moved into this week.I would highly recommend Balgores Property if you want to get your property sold/bought.Thanks again for everything.
Pat Β· 21 January 2021
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1/5
Trustpilotarrogant, rude and not serious
Prior to the viewing they asked inappropriately detailed questions about finances as if you're trying to buy Buckingham Palace. On arrival the owner wasn't in and was never informed of the viewing. Balgores response: Ah well, bad luck. We don't even bother look at their property listings anymore, to us they're obvious scammers.
Ira Β· 17 November 2025
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5/5
TrustpilotAbi and Mackensie have been amazing!
Abi and Mackensie have been amazing. As first time buyer it was so lovely to have someone like Abi who could help us navigate things we were not sure about and she was able to get our mortgage offer submitted quickly!
Mackensie has been a huge help with things behind the scenes and worked very quickly to get an error corrected on our offer!
Sophie Β· 30 March 2023
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5/5
GoogleI was entertained by james, very professional and friendly behaviour. Great service, definitely recommended for any kind of property dealings.
Muhammad Β· 24 November 2025
Agent replied Β· 24 March 2026
Good afternoon,
Thank you for your review.
We're delighted James and the team, provided a professional service. β¦ More
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5/5
TrustpilotKatrina was awesome and friendly agent at Balgores
My husband and I were looking for a flat to start a family when came across Balgores Property Romford. We had excellent experience with one of the agents whose name is Katrina. She showed us the property and was extremely helpful, allowed me to make measurements and was very patient. Katrina was very knowledgeable about the property and gave very useful advise. It was our first time looking for a property to rent as we were recently married and Katrina made it pleasurable experience. I had so many questions about the renting process including tenancy checks and Balgores Property and Katrina were always happy to help and make things easy for me. I would recommend my family and friends to see Katrina at Balgores Property. Excellent team. So happy with the service
Nicola Β· 8 December 2020
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5/5
GoogleI worked with Sarah, Georgia, Louise and Femi and purchasing my first property. They were ALL amazing!! They were so professional, kind, patient and had extensive knowledge on the house buying process. From the minute I walked in to the β¦
Jo Β· 22 August 2024
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5/5
GoogleBalgores provides a very professional service, and the staff are superb! Fauziah was able to ascertain exactly what we were looking for and led us toward being able to successfully put in offers that were accepted. Luca was of great β¦
Z Β· 22 August 2024
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5/5
GoogleFemi and his team have been extremly helpful and on hand whenever we needed to speak to them. The photographer and video technician company they use were excellent and produced lovely photos and video. The Balgores team was excellent for β¦
Jayne Β· 22 August 2024
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1/5
TrustpilotNot a pleasant customer experience. 0/5
Had a recent viewing for a duplex. The agent who showed us around was not accommodating and not knowledgeable about the property, telling us that all details will be in the pack that she has given us. Also made it a point to tell us that she has other people coming to view the property soon and wanting us out of the property. Also gave me a call back and asked why we viewed the flat if we now realise we want a house. As a customer, I would not want to deal with an agent who thinks that customers are dispensable just because there is a boom with housing sales. We viewed the flat as we were looking for either flats or houses and our viewings have led us to solidify our choice for wanting a house instead. We would have considered this is property if not for the subpar experience we've had. It is not up to the customer to read up on the property because as an estate agent, you should know what you are trying to sell. I think agents sometimes forget that the customer will only put their money into a company that makes the whole process of moving houses a less stressful experience than it already is.
Mica Β· 25 November 2020
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1/5
TrustpilotUnderpricing for quick sales and commission!
Negative Estate agent made us feel depleted and stressed after he left. Told us we would be lucky to sell the property. Got another agent who priced us 40k more! and was completely positive in the sale. Obviously working for quick sale and commission. avoid
Stefani Β· 21 January 2026
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1/5
TrustpilotPlease ignore all the fake 5 star reviews.
Please ignore all the fake 5 star reviews saying things like Daniella is great (she really isnβt) and you are left with a lot of people saying the same thing which was also our experience. Once they have your money youβre gonna get ignored. We had several maintenance issues which we reported which were ignored and donβt even think about getting your deposit back without having to go through the ombudsman. Do yourself a favour and steer clear.
Johnny Β· 31 March 2021
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5/5
GoogleService exceeded expectations. Courteous throughout.
Ricky Archer and Louise Gibson made our purchasing experience swift an extremely memorable. They were both very reassuring throughout the purchase with the timeliness of returned phone calls. Issues were handled professionally with great compassion and consideration. Our requests and objections were handled well with their knowledge of the property market. Much attention was given to our needs making this a unique experience. Huge thanks to Femi Aladeokin for going the extra mile to arrange viewings for us. Definitely recommended.
Alamin Β· 30 August 2020
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5/5
GoogleGrace was extremely helpful and kept us informed throughout the whole process and answered any and every question we had! She was extremely patient with us and provided outstanding customer service and made our whole moving experience swift and easy! Thank you so much, Grace!
Aisha Β· 22 May 2024
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5/5
GoogleExcellent service and great people to deal with
Judy Β· 24 February 2026
Agent replied Β· 24 March 2026
Good afternoon,
Thank you for your feedback regarding our service and your experience with our Dagenham branch. β¦ More
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5/5
Trustpilot5star review
From asking for valuation on my house through to completion, all the staff at Balgores were so helpful & looked after me every step of the way. It was a long & complicated journey but Iβd just pop in & get any issue sorted out there & then. As a technophobe they would always help me with emails, copies & scanning things straightaway. It felt like sitting there & having a chat with friends while they had my back & sorted anything out. Highly recommend, thank you all guys!
Julie Β· 19 December 2024
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5/5
GoogleExcellent experience Sarah and the Balgores team were brilliant and would recommend them. Itcwas so lovely dealing with Sarah she was so supportive throughout as it was an emotional tinned for us thank you so much
Lesley Β· 22 May 2025
Agent replied Β· 22 May 2026
Good morning,
Thank you for your kind words about Sarah and our team.
We're delighted that we were able to provide you with an excellent service, and β¦ More
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5/5
TrustpilotI was really impressed with Balgores
I was really impressed with Balgores - they managed a sale and purchase for me. They were tenacious, engaging and went above and beyond what I expected from an agent. I had several buyers drop out and they managed to get new ones within a week allowing me to keep the house I was purchasing through them as well. My sale and purchase took 10 months! but they did not give up and did everything they could to help secure my new home. My agent Sean was fantastic - nothing was too much trouble and would message in the evenings and weekend as soon as he had an update so I felt constantly in the loop with what was going on and supported through what was a very stressful process! I would highly recommend Balgores Romford.
Emma Β· 23 June 2020
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5/5
TrustpilotPeter was absolutely fantastic
Peter was absolutely fantastic, did exactly what he promised for us, stuck with it when Mortgage lender was messing us about, stayed true to his word, very polite at all times and made us both feel very reassured at all times... fantastic job would highly recommend this guy, helped us in every way possible and very down to earth which is hard to find these days!! πππ
Lisa Β· 28 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.