Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMichael Gibbon has been exceptional
Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!
Ayesha · 4 March 2023
★★★★★ 5/5
GoogleFemi and Louise were both professional and honest in all our dealings with them, just what you want for a smooth sale, would highly recommend
Karen · 22 May 2025
★★★★★ 5/5
GoogleNikola took care of us very well and promptly deal with all paperwork, processing and queries throughout. The professionalism was carried out very well and all things kept very simple in terms of process. We were very happy with the experience!
Ibrahim · 22 May 2025
Agent replied · 9 November 2024
Good morning,
Our goal is to help our customers through what can be a stressful time.
We're happy to hear that you had a great experience with us and will be sure to … More
★★★★★ 5/5
GoogleI really appreciate all the help and guide from the Balgores staffs and the friendly atmosphere around the place. I’m most grateful to them all especially NIKOLA. You are the best and keep up the good works. God bless you all
Fening · 22 May 2025
Agent replied · 8 December 2024
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Nikola and the rest of the team. … More
★★★★★ 5/5
TrustpilotExcellent Service
Paul Young
Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!
W · 30 November 2023
★★★★★ 5/5
Google5 Star Service from booking, viewing the property to completion and to collecting the key of our very first home!!! I'd like to thank Sarah for all the kind support and guidance all through out. She really have done an amazing job! Someone …
Jennefer · 22 August 2024
★★★★★ 5/5
TrustpilotExcellent service
Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.
Joanne · 6 April 2023
★★★★★ 5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.
H · 26 June 2021
★★★★★ 5/5
TrustpilotCan’t recommend Balgores enough!
Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!
Robyn · 30 September 2022
★★★★★ 5/5
TrustpilotChallenging purchase but all worthwhile!
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.
Jackson · 7 June 2021
★★★★★ 1/5
TrustpilotSly and unprofessional staff at Balgores Estate Agents.
Some staff at Balgores Estate Agents in Dagenham are time wasters specially Femi Aladeokin. Although Alfie was genuine who showed me the property at 58 Rogers Road Dagenham. I made an offer on the property and was given the impression that the vendor most likely would accept this offer as it was the highest and that the property had been vacant for the past year due to probate order. I was informed by Alfie to send all my solicitors details as this would speed matters, which I did. The following day Femi Aladeokin came on the scene informing me that he is dealing with the property and Alfie was dealing on his behalf and that the vendor has refused my offer so I increased my offer and after five minutes Femi called me to say that my increased offer had been refused. I then increased my offer to the full asking price but I believe it was never conveyed to the vendor although I was a chain free and met the vendors requirements. Femi sent me a letter that evening via his admin team in which he only mentioned my first lower offer (and no mention of the higher offer) saying vendors non acceptance of the lower offer. When I called the next day I was kept on hold for long time and Femi did not have the courtesy to come to the phone and I was never informed if the vendor was ever conveyed my offer of the full asking price. Very sly and unprofessional behaviour of Femi Aladeokin i would not be recommending them to anyone. Avoid being served by Femi Aladeokin when dealing with Balgores estate agents in Dagenham.
Customer · 21 May 2021
★★★★★ 4/5
GoogleNicola and James they are very good with the costumers and very friendly.
I am very happy to have them on the my property Lett
Albino · 24 October 2025
Agent replied · 24 March 2026
Good morning,
Thank you for your feedback following your recent experience with Nicola. We'll be sure to pass this on to her. … More
★★★★★ 5/5
TrustpilotExcellent Estate Agents
I can’t praise Balgores enough, especially Sarah Oakley and Allannah.My house didn’t even go on right move and sold for the asking price, I was happy I only had to show 3 couples round as my schedule is hectic and selling and buying is one of the most stressful things in life but Sarah made it so much less stressful than it should of been, she did all the chasing with solicitors, buyers and sellers..... I wouldn’t go to any other estate agent now..... just go to Balgores..... Best Estate Agent
Kelly · 9 April 2021
★★★★★ 5/5
TrustpilotExcellent service from Balgores!
Excellent service from Balgores when we wanted to purchase our first property. Thanks to Lucy Franklin our mortgage broker who helped us on our way to getting all the necessary paperwork we needed to get started. She was very friendly and professional and easy to work with and welcomed every inquiry we had and there was no silly question. We were then met by Balgores property consultant Josh Finch who was extremely helpful in helping us organise our viewings. He also endeavoured to allow a degree of flexibility to suit our busy schedules. Thanks to Sarah Oakley and Mackensie Walker who helped us through the final proceedings in co-ordinating everything we needed with our solicitor. They were very professional and worked in a timely manner to help speed things up for us due to the urgency of our situation. These are the right professionals you needed.We really can't thank you all enough and we look forward to working with you all again in the future. Lisa and Ike.
Elizabeth · 8 April 2021
★★★★★ 4/5
TrustpilotHenry at Loughton branch goes above and beyond!
Henry from the Loughton Branch has been exceptionally helpful in supporting both me and my husband whilst viewing a property that we might want to let in the Loughton area. He has been honest, trustworthy and ensured he has been available to us even out of office hours. He has listened to me ramble on about my personal concerns about the property and continues to try his best to put our minds at rest at each stage so far. We couldn't have asked for a better service. We have dealt with many estate agents in the past who have not gone above and beyond like Henry has - he has really stuck out as a good egg to us and even if we don't end up going for the property that he has shown us we know that he has done his best to make us feel at ease.
Tammy · 16 March 2021
★★★★★ 5/5
GoogleNikola is very professional and a great asset to the team.
Vicki · 26 September 2025
★★★★★ 5/5
TrustpilotMy heartfelt thanks and appreciation
I am a Hong konger buying the property in the UK for the first time. The buying property whole process in the UK are quite different from those in Hong Kong, that is not easy, fortunately with the help of the entire team of Balgores Property of Hornchurch, they helped me find my favorite house, and I am happy to tell you, now the transaction was finally completed.From making appointment viewings the house until to my offer to the seller for negotiation, Sam and Kellee were get it done quickly, Hannah take over the case afterward, she always follow up my every email promptly, react quickly to my every requirements, she work carefully and responsible, with high efficiency and achievements, including some negotiation about the furniture with the seller, one more important thing is Hannah kept helping me urge my solicitor, enable the transaction can still be completed quickly during the pandemic period.I am here express my gratitude to this team of Balgores Property of Hornchurch, they all are excellent, especially Hannah, she really a good helper.
Paul · 21 February 2021
★★★★★ 5/5
TrustpilotExcellent communication, great service.
We have recently sold our home through Balgores. We have been highly impressed by the team and their support. In particular Joe and Michael who have always been very easy to contact, knowledgeable and helpful. We are particularly impressed by the very comprehensive information gathering that takes place as offers are made. This means you can feel confident that the finance and chain links are as secure as possible. Communication throughout the process has been excellent. We’d highly recommend. Thank you Balgores.
Hannah · 17 February 2021
★★★★★ 5/5
TrustpilotI wanted to say a massive thank you to Balgores Property Leasing Team
I wanted to say a massive thank you to Conor, Charisse and the rest of your team. You really do a great job dealing with us your landlords and of course the wonderful tenants. You always are professional, attentive, on top of any issues and always ready to give advice regarding tradesmen for repairs, general work needed to the property. Also, you work so well as a liaison between Landlord and tenants. I would like to make it known to your bosses how much I appreciate all that you do as a team.I would also like to give a massive praise to Dan Day one of your contractors you use and recommend. When my last tenant moved out there was some work that I wanted to have some work done on the property. You recommended Dan and I cannot praise him enough! He has been very professional, hardworking, executes work in a very timely manner, accommodating, always looking out for your best interest. He is a pleasure to work with and a massive asset to you. I couldn't recommend him highly enough.
Andy · 12 February 2021
★★★★★ 5/5
GoogleJames has smoothly taken us through the renting process and no sales techniques which was great. Nice and friendly service from him. Nikola in the office has been great and looked after us.
S · 22 July 2025
Agent replied · 22 May 2026
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to James, Nikola and the rest of the team. … More
★★★★★ 5/5
TrustpilotHighly recommended
Jo and Billy were brilliant at steering me through the sale of my flat. Messages were answered quickly, queries were solved and when I was uncertain they were very re-assuring. All done with good humour. I couldn't have asked for an easier passage through what can be a very confusing and stressful process.
Mr · 23 May 2019
Agent replied · 15 June 2024
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Jo & Billy. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotProperty purchase
I would like to thank Connor and the team for helping me throughout the process of my first property purchase. Very professional and was patient and consistent when getting back to me with all the information requested. Thanks to Balgores, my property purchase went smooth and I'm so grateful. I highly recommend them.
Jessica · 22 May 2019
Agent replied · 15 June 2024
Hi Jessica,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Connor at Gravesend! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotFaith Restored!!
I had the pleasure of working with Kellee on the sale of my property and having gone through a terrible experience with my previous estate agent I was really jaded. Kellee is the epitome of professional. She gave me all the information I needed and reassured me. My buyer was found in a little over a week after listing and for the price I wanted so need for endless haggling. Totally recommend Kellee. Thanks so much for restoring my faith in Estate Agents!@
Toyin · 22 January 2021
★★★★★ 5/5
TrustpilotBalgores Upminster were great
Balgores Upminster were great, we sold our property quickly then lost out buyers, literally the whole branch worked tirelessly to find a replacement buyer. Branch Manager Richard was great when he valued our house, no pressure to go with them and when we did he didn't try to influence which package to go with. Both Chris & Heather in branch were able to step in and out of helping us easily so we felt very looked after. Communication was clear, advice was freely offered and when I wobbled whoever picked the phone up took the time to clam me down. We have a lovely new home thanks to Balgores Upminster and I can't thank them enough!!
Claire · 21 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.