Trusted Agent profile · Cumberland
★★★★★
331 reviews across 2 platforms
31-33 Fisher Street, Carlisle, CA3 8RF, Cumberland, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your Move's office in Cumberland, at 31-33 Fisher Street, is rated 4.5 out of 5 across 331 reviews on two platforms, including 169 Google reviews rated 4.8.
Every review we hold for the Cumberland office, from every platform, shown as written. First names only.
5/5
GoogleHelen dealt with the purchase of our new home. She went the extra mile to help us with the legal process. Always polite, professional and knowledgable in all matters. Would definitely recommend them as they offer a fantastic service.
Thank you Anne for taking the time to leave a review, it is much appreciated. I am sure you'll love your home & welcome back to Carlisle!
5/5
TrustpilotExcellent customer service
Excellent customer service , very professional and the communication was amazing .
5/5
GoogleThank you very much. Perfect communiaction thanks to Helen. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHelen Rudd in the Carlisle office was absolutely amazing. She kept us informed with details for our new home. She is very friendly and always found time to help us with any questions we had.
Thank you ever so much Rebekah for your kind words, I am pleased I was able to help yourself & Calum with buying your first home.
5/5
GoogleFive stars seems inadequate for the quality of service that we have received. Helen displayed the highest level of professionalism, communicating regularly and ensuring that every stage of the process was covered. If selling a house could be a pleasurable experience this at least came extremely close thanks to her attention.
5/5
GoogleI've had a wonderful experience with Your Move Carlisle! Helen has kept me updated every step of the way, any queries I've had she has got back to me quickly and explained it thoroughly. She is kind, positive and approachable and has made my first purchase less daunting and more exciting!
5/5
GoogleStaff were helpful, efficient and a pleasure to work with. They found an excellent tenant for the cottage. Jess Johnson led the ‘find a tenant’team and she couldn’t have been more helpful throughout the process.
5/5
GoogleAn excellent team, from Nikki at sales to Helen and Melanie in after sales. Always responded to queries, negotiated an excellent sale price and behaved professionally when things were tricky. Would recommend.
5/5
GoogleVery helpful staff. Dealt with professionally nothing too much trouble.
5/5
GoogleAll staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & JessPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
GoogleStaff were always helpful and went above and beyond to help me and my girlfriend get our first flat together, which we are very happy with.
It was our pleasure to work with you both & we hope you will be very happy in your first home.
5/5
GoogleReally very great support from Lauren and Jessica in ensuring my seamless settling in in Carlisle. Lovely service!
5/5
GoogleThe staff were amazing. They worked their magic and helped me get a fast sale. Friendly and approachable. Always keeping me updated with what was happening.
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you that this is currently being dealt with by our Letting Hub, who will be in touch with an update. Kind regards, Your Move Carlisle
5/5
GoogleThe staff at Your Move, Carlisle are always friendly and provide an excellent customer service.
As always it is our pleasure to work with you & find you a suitable tenant. Many Thanks, Melanie
5/5
GoogleGreat service friendly staff helpful throughout our sale
Thank you for the review Michael, I am pleased to hear that you were happy with our service. Wishing you both all the best in your new home.
5/5
GoogleHelen at your move was superb for our house purchase from start to finish, keeping us up to date every step of the way.
5/5
GoogleExcellent service provided from day one and throughout the whole process, nothing was too much trouble and always available and willing to help. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleRang up about a property and the way the nasty jumped up piece of work spoke to me was disgusting maybe the Carlisle office needs to send there stupid woman back to customer service school
5/5
GoogleHelen Rudd of the Carlisle branch is fantastic to deal with, very helpful and informative, friendly, very professional dealing with my housing needs.
5/5
GoogleKept updated throughout everything...could ask anything of the staff who are very patient 🤭👍 …
5/5
GoogleLovely office, nice atmosphere, friendly and very helpful staff. Overall great experience, highly recommend.
4/5
GoogleMust say I enjoyed working with Your Move Carlisle again. The staff in the office are always extremely friendly and helpful. I would always recommend them to others. Thanks
5/5
GoogleFantastic communication, helpful throughout the process. Went the extra mile to resolve any problems, from start to end.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
