Every review we hold for the Crystal Peaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't recommend Haybrook estate agents enough, from viewing properties to putting offers in the team here are always on the ball and ready to help. Samuel has been dealing with my property purchase during the lock down and he has been nothing short of amazing, nothing has been too much trouble for him. I've been kept up to date with everything and any queries i have had, have been responded to the same day. I can't thank him enough for all his help, especially during these uncertain times during this pandemic. Definitely a valuable member of the team.
5 stars ++++
Breanne · 25 May 2020
★★★★★ 5/5
GoogleThank you Sam Reaney for all your help with the available properties. Much appreciated, Thanks again.
Teo · 7 March 2024
Agent replied · 21 March 2024
Thank you for your feedback, we always aim to help where possible and make the process as seamless and as easy as possible.
★★★★★ 5/5
GoogleDealt with Nicola while property-hunting and found her very genuine and helpful regarding any confusions that came up with viewings and such.
Communication was prompt and I didn't have to do any chasing for information, thank you!PositiveProfessionalism
Harry · 22 June 2022
Agent replied · 21 June 2024
Thanks for the review harry. Glad you are impressed with Nicolas customer service.
★★★★★ 5/5
GoogleA big thank you to Nicola Siddall and the team. Very helpful and pleasant staff as well as being super efficient. I am very pleased with the professional service and results I received at Haybrook, Crystal Peaks.
Andy · 17 June 2022
Agent replied
Thanks Andy, We look forward to helping you with the sale and purchase of your new home.
★★★★★ 5/5
GoogleNicola has been fantastic to work with on the purchase of my house, very patient and understanding when things were being held up on my side
Daniel · 29 June 2023
Agent replied · 29 July 2023
Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleHe sold our house with Haybrooks and bought one that happened to be sold by Haybrooks. Vanessa has been wonderful our sale would have fallen through without her help. She has been supportive throughout the whole process and we can’t thank her enough
Katharine · 6 May 2021
Agent replied
Hi Katharine, thanks for the review. All the best in your new home.
★★★★★ 5/5
GoogleIt has been a pleasure to work with the Haybrook team at Crystal Peaks who have all worked hard to sell my flat in just 3 month. I have found all the team very friendly and ready to help you with any questions you may have or advice you need, although everyone is involved I would especially like to mention Hayley who has contacted all potential clients, followed up on everything to keep my sale fresh and is always there to anwser any questions you may have with a smile. I would definately highly recommend Haybrooks Crystal Peaks branch to sell your property.
Fareda · 27 October 2019
★★★★★ 5/5
GoogleVanessa was brilliant. She provided us weekly updates with how our case was progressing and kept us completely in the loop, she was friendly and professional and recognised that as first time buyers this was a complex and worrying process for us. She put us completely at ease.
Chelsea · 23 October 2019
Agent replied
Chelsea Whiteman, thank you so much for your high rating!
★★★★★ 5/5
GoogleI found having to sell my mother's home a traumatic affair. I decided to go with Haybrook estate agents as they were recommended to me and I needed as much help as possible with everything else I had to deal with at the same time, especially not living local myself. I knew they were a little pricey but thought it would be money well spent. Best choice I made. Thank you so much for your help and advice. Nicola Siddall and the team carried me through the process and made it all quite easy. Thank you once again. Norma Buck
Dennis · 23 October 2019
★★★★★ 5/5
GoogleJust purchased our first home through Haybrooks and the service was outstanding. Special thanks to Vanessa who kept us up to date throughout the whole process. Communication and customer service was as good as it gets. Would certainly recommend using Haybrooks.
Ryan · 21 August 2021
Agent replied
Thanks for the review Ryan, Vanessa always goes the extra mile for our customers and it is good to see it doesn't go unnoticed.
★★★★★ 5/5
GoogleKim has bee verry helpful with the sale of our house move nothing was to much trouble we would recommend Hambrook anytime to anyone
Glynn · 15 July 2023
Agent replied · 29 July 2023
Thanks for kind words and 5 star review. vvvvvv
★★★★★ 5/5
GoogleAmazing customer service and advice from Chloe Liversedge. We are still looking for our next property but Chloe has been so helpful and informative about the properties thet are on the market. Thank you !PositiveProfessionalism
Faye · 22 June 2022
Agent replied · 21 June 2024
Hi Faye, Thanks for taking your time to review the service received by Chloe.
★★★★★ 1/5
GoogleOver valued our house, took advantage of our position selling our and withheld a £10000 higher offer from us ( potential buyer contacted me re this on social media).
Awful experience with Haybrooks .. avoid !
* In response I am surprised you don't remember the situation and our conversations if you are the Sam we dealt with originally. So many 'details' re the withheld offer were not recorded so we were unable to pursue with a complaint to the ombudsman.
In addition we had potential buyers comment that they had been advised to put in a 'low offer' as we were desperate to sell ... again ... no record of that I'll bet.
I'm sure you'll find us if you check your records again ....the property was on Owlthorpe Grove. Granted it was a few years ago but my reviews then were not posted ?
Louise · 15 October 2022
Agent replied
Hi Louise, I don't have a record for you on our branches system to help you with your concerns. If you would like to contact me to discuss your concerns further on samuel.reaney@haybrook.com or 0114 2511710. As we adhere to the property ombudsman we would report any offers to you regardless of position, time within the process.
★★★★★ 5/5
GoogleVanessa at Crystal Peaks Office, Has helped us through a stressful time. Making us feel at ease, being very professional and also friendly. We have now exchanged contracts and our new life will begin at Junction Road thanks to Vanessa. Kind regards Yvonne Bell and Michael Morton
Selina · 23 October 2019
Agent replied
Selina Morton, we''re happy you found our staff to be so supportive during your experience here at Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleNicola was extremely helpful with our house purchase. A viewing was arranged for the same day with negotiations completed and our offer accepted with 24 hours. Would definitely recommend Haybrook for their professional service and responsiveness.
Ian and Anne FieldsPositiveResponsiveness, Quality, Professionalism, Value
Anne · 10 January 2021
Agent replied
Thanks for taking your time to review the service you have received from the Crystal Peaks team.
★★★★★ 5/5
GoogleMcKenzie has been great dealing with our sale, he’s always so kind, and answers every query you have in a timely manner!
Megan · 13 September 2025
Agent replied · 13 April 2026
Thank you for taking the time to write a review. Always appreciated
★★★★★ 5/5
GoogleNicola was really helpful and thorough, kept us informed throughout the process. Would recommend.
Alicia · 20 February 2024
Agent replied · 21 March 2024
Hi Alicia
Thank you for the great feedback, its always appreciated.
Thanks Nicola
★★★★★ 5/5
GoogleHaybrook's are managing a house purchase for me. A big shout out to Sam and the team for the great job they're doing. I would recommend them to anyone wishing to buy or sell.PositiveProfessionalism
ANDREW · 22 June 2022
Agent replied · 21 June 2024
Hi Andrew. Thanks for the kind words. Sam and the team at Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleRachel Bedford is very helpful and professional. The whole team is friendly and dedicated and we are very happy to have sold through Haybrook. The advice and support they give is excellent and I would genuinely recommend them. No hesitation in rating them with 5 stars...
Justine · 23 October 2019
Agent replied
Justine Spencer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleIsabelle was professional and punctual throughout, the service felt effortless. Thank you.
Ruel · 15 March 2024
Agent replied · 21 March 2024
Hi Ruel, Thank you for taking the time to write this kind review! We always aim to be as knowledgeable and informative as we can to make the process as seamless and easy as possible.
Kind regards, Isabelle
★★★★★ 5/5
GoogleWe are in the process of moving house ! To everyone experiencing this understands that iit's a very stressful time !!! I would like to thank Vanessa for the weekly updates this definitely is helping us through this long difficult process. Thanks again Vanessa x
Zoe · 23 October 2019
Agent replied
Hi Zoe Billard, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know! If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleAfter deciding to market my property with Haybrook, I have had nothing but a flawless service from the day the pictures were taken to the day it was sold. The whole process from pictures to sale was 9 days!! Nicola Siddall the agent looking after me could not have done a better job! Communication throughout the process was excellent, I work a lot of shifts and had to chase nothing. Nicola respected this and worked hard to get the right buyer for my property.
If you are looking to sell, look no further!!
Jenny · 17 July 2022
Agent replied
Thanks for taking your time to leave the 5 star review, we are so happy you have been impressed with the service as we strive to be the best estate agent in Sheffield. Thanks again Sam and the team @ Haybrook.
★★★★★ 5/5
GoogleWe are in the process of selling and buying and called Haybrook to view a property they were listing.
I spoke with Leanne who was incredibly helpful and managed to arrange a viewing with the vendor at quite short notice. After seeing the property we put in an offer, which was accepted. At this point we found communication was very clear, ensuring that everyone knew exactly what was happening in regard to the offer and any terms for accepting.
Everyone we have spoken to has been really friendly and helpful!
Rebecca · 17 July 2022
Agent replied
Hi Rebecca, thanks for taking your time to leave a 5 star review for the service you have received from Leanne and the team at Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleNicola has been very helpful and gone out of her way to help me find a suitable property. Would definitely recommend.
J · 15 July 2023
Agent replied · 29 July 2023
Thanks for kind words and 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.