4/5
GoogleGood response time, happy with the service - from a buyer p.o.v
Agent replied · 31 December 2025
Thank you for your Kind words Samantha and if I can help you in anyway further, do not hesitate to contact me
Trusted Agent profile · Crystal Palace, Greater London
haart Crystal Palace reviews
★★★★★
222 reviews across 1 platform
55 Westow Hill, Crystal Palace, Greater London, SE19 1TS
Part of haart, see every office.
haart's office in Crystal Palace, Greater London, at 55 Westow Hill, is rated 4.7 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.7.
Reviews
Every review we hold for the Crystal Palace office, from every platform, shown as written. First names only.
Google4/5
GoogleNia was really helpful. We were first time buyers and she guided us through the purchase and was on hand to help with queries throughout the process.
Agent replied
Dear Oliver Rodin, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Crystal Palace estate agents
5/5
GoogleKory at Haart Crystal Palace was great to deal with, friendly, knowledgeable and quick at getting the purchase process through. Thanks Kory!
Agent replied
Dear John, Thank you for your review. Wishing you all the best. Kindest Regards Kory Virgo - Crystal Palace Haart
5/5
GoogleThe agent, Kyle was there early and welcomed us into the property. He was professional, informative, very helpful and noted our further requirements. Kyle was faultless in his approach to us as clients and to the owner of the property. Thank you.
5/5
GoogleNia Ayoade has been very helpful,knowledgeable and absolutely pleasure to deal with. Always had all information in place and very organised.
Agent replied
Dear Evelina, Thank you for your kind words. It's been a pleasure helping you find your home. Wishing you all the best with your purchase! Kind regards, Nia
5/5
GoogleNia has been so helpful with my search, sending through relevant property details and answering queries promptly - I wouldn't hesitate to recommend the team here!
Agent replied
Hi Jessica, I'm glad I was helpful. It has been a pleasure getting to help you find a home! Thank you for the positive feedback.
1/5
GooglePretty poor. Didn’t deliver of getting an offer and we changed agents and got four within a few weeks. To top it off they still have the keys and won’t return them even after many emails and calls. I would steer clear of doing it again.
5/5
GoogleNia Ayoade has been very helpful,knowledgeable and absolutely pleasure to deal with. Always had all information in place and very organised.
Agent replied
Dear Evelina, Thank you for your kind words. It's been a pleasure helping you find your home. Wishing you all the best with your purchase! Kind regards, Nia
5/5
GoogleI dealt with Nia who was very professional, courteous and always willing to respond quickly with any questions I posed
Agent replied
Dear Mark, Thank you so much for your review. Wishing you all the best for the future. Kind regards, Nia
5/5
GoogleReceived a great service from Nia. Everything was very efficient and smooth and she answered all of my questions quickly and with a smile.
Agent replied
Thank you Drew for your kind words and this wonderful review! Good luck with everything moving forward! Have a fantastic day, Nia.
4/5
GoogleNia was very helpful throughout the sale process, always chasing things up and making sure both sides are working speedily.
Agent replied
Dear Liucija, Thank you for your review! Wishing you all the best in your new home. Kind regards, Nia
2/5
GoogleReally friendly staff but when they came to value our property we didn’t hear back / they never provided the follow up. We have chased but still no response, so unfortunately felt like a waste of time
Agent replied · 25 August 2024
Dear Abigail, thank you for your feedback. We apologize for the lack of follow-up after the property valuation. Your experience is not reflective of the high standards we strive to maintain. We will address this internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
5/5
GoogleGreat positive experience during 2 viewings, from Frederick, nice and professional, charming and efficient!!!
Agent replied · 31 December 2025
Thank you for your Kind words Kiran and if I can help you in anyway further, do not hesitate to contact me.
5/5
GoogleNia was so professional and easy to deal with. Very impressed, and would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Dear Anne, Thank you for your kind words. All the best for the future. Best wishes, Nia
5/5
GoogleI am currently dealing with Nia on the purchase of a flat in Gipsy Hill. It’s my first property purchase and she has been incredibly supportive, informative and just absolutely everything you need from an estate agent. She is friendly and approachable and clearly takes pride in her work and getting to know her clients needs. Would highly recommend Haart because of her.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Dear Charlotte, Thank you for your fantastic review, I really appreciate your kind words! Let's get you moved. Kind regards, Nia
5/5
GoogleI just want to mention Igor which has been very helpful throughout the property search process. Has been very friendly and honest and helped me find the right property for myself. I am a first-time buyer and I am very nervous about committing to one property after so many viewings were done.
Agent replied
Thank you Neringa for your lovely review, any further help, advice or information, Please do not hesitate to ask me. Regards, Igor.
5/5
GoogleKyle showed me around a flat last weekend and he managed to arrange the viewing to the time I required. He did a great job and answered all my questions transparently. Thank you Kyle, you have been most helpful
5/5
GoogleI had a viewing recently and Kyle was very nice and understanding as we would ask him multiple questions. He even took time to show us around the property when he realised his other appointment was running late
5/5
GoogleDanny Grey I would like to thank you very much for all your hard work and support, you were with me all the way and made yourself available to me as soon as I picked up the phone you were there to reassure, a very professional business man you are Thank you. Janet
Agent replied
The pleasure is all mine Janet, I am honoured to of been part of your journey and to of helped you sell and find your lovely new home. Now you can do all of the things you aspire to, have a lovely time doing them all and i am here should you need any help or advice. Kind Regards, Danny Grey
5/5
GoogleNia has been very helpful with organizing viewings of the flats and sending relevant adds through. Would definitely recommend her.
Agent replied
Dear Nina, thank you so much for your kind review. Its so lovely to hear when a member of the team has given good service. Liz Marshall ( Sales Manager)
5/5
GoogleIgor R. from the Crystal Palace team has been extremely supportive in the last few months. Without him, I wouldn’t hold the keys in the hands to my new home. Thank you
Agent replied · 24 March 2024
Thank you Joe, I am glad you found the experience helpful. I and the team, are here to help you again in the future if the need arises.
5/5
GoogleI have just bought my first flat via Haart. Igor provided a really great service - he was always quick to reply to my emails and calls, professional, friendly and helpful. This made a big difference - he made the whole thing a much easier and less stressful process. Highly recommended!
Agent replied
I hope you enjoy the new home! I knew it would be right for you, make lots of lovely memories there and do not hesitate to pop into the office for a cup of tea or for any further help. Regards, Igor
5/5
GoogleNia Ayoade has been great during our property search - very helpful, friendly, and most importantly, genuine. Thanks!
Agent replied
Dear Jade, Thank you ever so much for your lovely review of Nia. Its always lovely to hear when a member of my team has give great service. Liz Marshall ( Sales Manager )
5/5
GoogleDanny Grey from the CP branch came to value my property and he was one of the best estate agents I've worked with - friendly, professional and honest - he was frank about the housing market in the area, knew his stuff and was really helpful. Would 100% recommend.
Agent replied
Hello Isla, Thank you for your kind words, I love our area and helping the people that live here and so, anytime you need any further help or advice, please do not hesitate to contact me. Regards, Danny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
