5/5
GoogleA fantastic experience with Streets Ahead, especially Kenisha. As a first time buyer, I had many questions, and help was always at hand. Professional and always willing to go the extra mile. Thanks
Trusted Agent profile · Croydon · Surrey
Verified
Streets Ahead Croydon reviews
★★★★★
1,383 reviews across 2 platforms
219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB
Part of Streets Ahead, see every office.
Streets Ahead's office in Croydon, Surrey, at 219 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,383 reviews on two platforms, including 1,101 Google reviews rated 4.4.
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
FacebookHave had a great experience with the staff at the Croydon Central branch, thank you Andrew, Danny and Catherine for all your hard work!
5/5
GoogleThank you so much Jakub, you're are a professional with you job, so friendly, and love to help out. Really appreciate your help.
5/5
GoogleAmazing customer service, and very knowledgeable local agents. Special thanks to Danny and Catherine for all their hard work, definitely looking forward to working together again in the future.
5/5
FacebookGreat team who cater to user needs . Special shout out to Jakub for his due diligence and advice in helping me locate a property
5/5
FacebookVery professional and quick. Easily contactable and extremely helpful. Rayeen made a potentially stressful move very simple. Would definitely use these again. 10 out of 10!!
5/5
GoogleRenting again was daunting but Ryan helped make it such a simple process, he was always quick to respond to messages and always kept us updated with progress. Couldn’t have done it without him, thank you so much👍 …
4/5
GoogleWe used Streets Ahead for the sale of our flat and purchase of a new property in October 2015. As we'd already seen somewhere we liked, Streets Ahead were very quick in getting our property on the market for us and we had an open day booked …
Agent replied
Hi Sam, Sincere thanks for your review and feedback and its great to hear Saphire worked tirelessly. … More
5/5
GoogleStreets Ahead went over and above the norm to ensure that I secured a recent property purchase. I would recommend them without any reservations. Particularly Saphire who is very professional and efficient.
5/5
FacebookAll staff members really helpful. Quick responses and plenty of updates. Libby was a great help getting covid safe viewings arranged for me quickly.
1/5
FacebookReally shockingly poor service. Let a flat through them on a let only and the whole process especially the paperwork side of things has been shockingly substandard and painful to witness. I wanted to take my own rent guarantee policy out but nearly a month later am still waiting for the documents the insurance company asked for that I requested from them (ID and proof of address). They said they will cancel my policy if I don't provide it now and I have chased up Streets Ahead via email and phone calls. No one is getting back to me and they keep passing the buck to different staff members. George the lettings manager who was so keen to take on my property has now done a disappearing act!! Will not recommend or use again!!!
5/5
GoogleGareth has been extremely helpful, friendly, polite, professional and hard worker who is always available. It has been a great privilege for having this young gentle man. …
5/5
GoogleHighly recommend ManningStainton and Louis Craggs for any property management needs in Leeds. Great service and attention is always provided!
Agent replied · 24 July 2026
Hi Luke, thanks for a great 5* review, I'll be sure to pass this onto Louis for you.
5/5
FacebookLibby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have
1/5
FacebookStreets Ahead are the worst of the worst for at least three reasons; they recently put up a ‘Let’ sign outside our building when nothing was even for rent, and it wasn’t until I’d vandalised the sign (I pasted the word ‘Liars’ over the word ‘Let’) that they took it down. They gave back the entire deposit to the outgoing filthy dirty stinking tenants who left our other place looking like a bomb made of shite had hit it despite being in possession of dozens of photos showing what a mess the tenants had made. Then with the new tenants, when SA realised they’d accidentally undercharged us £100 for their alleged services, they didn’t tell us, they just took it out of our new tenants’ deposit, which technically is theft. Streets Ahead are completely and utterly absolutely fucking useless, they are not fit for purpose. Nikki Grewal, Dan Somebody or other and Nick Durkin, all in the Crystal Palace branch were especially shite. I wouldn’t piss on them if they were on fire.
5/5
FacebookThank you Gareth and Emma for a lovely experience finding a house not minding the stress of the time we are all in.
5/5
GoogleDealt with Cameron who has been extremely helpful and patient as it's the first time I am renting though an agent ! Very impressed and would definately recommend this helpful gentlemen .
5/5
GoogleI have had great service from Callum and the team here who have been very efficient and professional throughout. Big thank you.
5/5
GoogleGeorge was quite professional and nice in his dealing. Sent me videos, photos which helped me to have good idea before viewings.
5/5
FacebookCatherine Wood has been excellent in helping me find my first flat, great communication and even on days off! Thanks to her and her team.
5/5
FacebookGareth was very helpful and friendly with our property search and kept me updated with any new properties new to the market thank you
5/5
GoogleI was dealing with an agent called Jenny, absolutely excellent customer service. She was extremely helpful and polite. I will definitely recommend Jenny and this estate agents to friends and family.
2/5
GoogleOur new house# flat2, 105, lower addiscombe road has not registerd in many important sites, hence facing lots of problem. We don't have a talk talk TV connection, we don't have wifi n/w to work from home, I am travelling a lot for job due to this.
Agent replied
Hi Maneesha, I am sorry to hear that you have had some problems with the property … More
5/5
FacebookGareth was very helpful and patient, listened carefully to my requirements and kept in touch with suitable properties. Organised, professional, passionate about property. :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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