Trusted Agent profile · Croydon · Surrey

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Streets Ahead Croydon reviews

4.5

★★★★★ Excellent

1,383 reviews across 2 platforms

219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB

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Streets Ahead's office in Croydon, Surrey, at 219 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,383 reviews on two platforms, including 1,101 Google reviews rated 4.4.

Google logo

4.4 / 5

1,101

Reviews on Google

This office

Facebook logo

4.7 / 5

282

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Ricky & Pawel helped us throughout the process. They were quite informative and proactive in their approach and adviced us on the market process. At one point Ricky also took over the process to speed things up. …

Taimur · 16 September 2024

5/5

Facebook

She really took the time out to make sure that I was comfortable in the choices that I made when it came onto finding the right properties. she was very consistant in her approach, and even when she helped me to find the perfect home for me she was still keeping contact to update me with the finer details. I am so happy that I got her as my agent to help me.. thank you so much again Gemma G. She really took the time out to make sure that I was comfortable in the choices that I made when it came onto finding the right properties. she was very consistent in her approach, and even when she helped me to find the perfect home for me she was still keeping contact to update me with the finer details. I am so happy that I got her as my agent to help me.. thank you so much again Gemma G.

Miiss · 8 July 2020

5/5

Facebook

My parents have just moved thanks to Streets Ahead. They had tried other estate agents before but as soon as they contacted Streets Ahead, they got straight into it. All of the sales staff were genuinely very helpful. Once the sale was going through Marina and Gary stepped in and smoothed things over, going above and beyond to help them out. It’s hard to find a really good agent to trust but I have no hesitation at all in recommending Streets Ahead to help you move house!

Jennifer · 24 June 2020

4/5

Google

I would certainly recommend Streets Ahead to any prospective seller. They talk the talk and walk the walk! Thank you to the Croydon team, especially Saphire King-Harris, Patrick and Jennifer for successfully completing the sale of our …

Dipesh · 30 September 2015

5/5

Google

Great service very professional everything was done before I thought about it. Alexandra was very helpful answering every question I had and keeping my updated on everything whots happening white my application.

Marcin · 22 May 2020

5/5

Google

Very good estate agents. George Barnes was very helpful and found me a perfect flat, always available to contact to answer any questions I had and made the whole process very easy.

Mark · 22 May 2020

5/5

Facebook

Callum Hayden at Streets Ahead has taken care of my property efficiently and quickly. I cannot be more satisfied with his attention to detail and keeping me abreast of things. Callum only contacts me when necessary, and does so in a very concise and professional manner. It allows me not to worry about the every day running of my property. This is extremely handy as I spend a lot of time overseas. I will certainly be referring people Callum and Streets Ahead.

Chukwudi · 13 May 2020

5/5

Facebook

Jakub was very helpful and made our move easy and quick! Was able to answer any question we had promptly and always provided great service! Thank you very much!

Elle · 21 February 2021

5/5

Facebook

It's a difficult time for everyone at the moment, but we recently found out we had to move flat, which is difficult at the best of times.. let alone when the world is on lockdown. We found somewhere we liked with Streets Ahead and since we reached out to express our interest, the process has been a breeze. Our Lettings Negotiator, Gemma Greasley, has been so helpful. Emails have been conversational and personal, and she's always been quick to respond. What would have been a difficult time has been a breeze. Thanks for all the help!

James · 22 April 2020

5/5

Google

We signed up to the service in September 2019, which has allowed us 6 months to understand, review and appreciate the work done by yourself. As a multiple landlord, with over 25 properties, I am well versed in this market, and have dealt with many agencies over the years. Streets Ahead has particularly shone through with this exemplar service, offering a hassle free, fully managed property service at reasonable rates. Cherelle managed to convince me to hand over one block of flats to the agency to manage on this premiere scheme, which in itself was hard enough for me based on poor past experiences. I was quietly impressed with her professionalism, 'can do' attitude and eagerness to help. The service allowed her to help not only help the landlord, but equally the tenant also, which in turn keeps the mutual relationship strong and the tenant renting for longer. The addition of the rent warranty insurance, emergency mobile line as well as the quarterly inspections made the scheme stand out from others. This was packaged together with a small premium on top of my usual letting fees, and taken in installments. This package ensured the premiere scheme worked for me, whilst equally being beneficial to Streets Ahead. To Other Landlords: I would recommend the agency, and its premiere service, to all multiple landlords who operate in the Croydon borough and neighbouring areas. Cherelle will look after your property, ensure its well maintained throughout the tenancy as well as take the stress out of renting. To Streets Ahead: I would support the service and look forward to seeing your expansion of this team. I think the balance between customer service, value for money and stress-free management is key to any landlord. This service currently manages to reach a harmonious equilibrium on each of these factors, which is rare in todays property market. My only suggestion for improvements would be to create a more tailored monthly rental reporting system, as the current statement service is not conducive for multiple landlords. Moreover, I would also encourage an expansion. Keep up the good work and thank you for your ongoing support. Thanks

Dharmic · 21 April 2020

5/5

Facebook

Myles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!

Natalie · 8 August 2020

5/5

Facebook

Libby was absolutely fabulous, easy to contact and always trying to find out the best solution for us. She was always honest, and was a brilliant estate agent. Would definitely recommend.

Lily · 8 August 2020

5/5

Facebook

Streets ahead I have found are the best agents i have ever used ! We have bought and sold many properties using their years of market experience expertise and great customer service. I would and have recommended Streets ahead to anyone who is thinking of selling buying or to a landlord or tenant we cannot rate them highly enough !! From the first contact to the last including mortgage advice and sales progressing they really as Streets ahead of any other agents we have used in the past

Diane · 17 April 2020

5/5

Facebook

5 Stars ?????????? Thank you Streets Ahead Crystal Palace for holding my hand through my first property sale. From original valuation, proactively sourcing potential buyers and sharing their feedback with me, right through to complex negotiations and ultimately successful completion they have been diligent, understanding and professional. Our completion was just after the Covid-19 restrictions were put into place - Jola and MaryJane went above and beyond to assist in successful completion- even delivering paperwork for signing! It is rare to receive such exceptional and personalised service and for that reason I cannot recommend them highly enough.

Lisa · 15 April 2020

5/5

Facebook

I would highly recommend this agency! Special mention to Gareth for helping us get a perfect house for my family. Very kind, friendly and he has helped us through out.

Alice · 28 October 2020

5/5

Facebook

Catherine in Crystal Palace was really great helping my partner and I buy our first flat! Plenty of nerves on our end and she got us through is smiling. Thanks Catherine

Will · 8 July 2020

5/5

Google

I have just experienced a great service...many thanks to Ricardo Grant who is always willing and happy to help with questions raised. I will definitely recommend Streets Ahead to anyone who needs a professional and great service.

Jumoke · 22 May 2016

5/5

Google

Louis manages a number of properties for us - he always provides a great level of service and is very prompt with responses to queries

Jenny · 24 July 2023

Agent replied · 24 July 2026

Hi Jenny, thanks for a great 5* review! I'll be sure to pass your thanks onto Louis for you!

5/5

Facebook

Thank you to Aidan, to helped me to get my studio flat, always there to answer my questions anytime, also getting in touch with me of any updates. Thanksss 😄

Jenniffer · 10 September 2020

5/5

Google

Timur, was absolutely amazing, very easy to speak to, and very knowledgeable. Timur was easy to contact and very professional. I would highly recommend his services to anyone buying or selling property. Nikki and Taylor Eden

Nikki · 22 May 2017

5/5

Google

I was completely satisfied with the professional way the whole process of renting house was concerned and would recommend Billy without hesitation. Billy is professional and hard working, always available to respond to my emails and calls.

Daniel · 22 May 2015

5/5

Google

Thank you Patrick Jones. Amazing job, was really hard working. Help me and my family when we were very desperate and he was really quick with finding us a property. Also Kunal. Big Thanks again!

D · 22 May 2018

5/5

Google

Streets Ahead were excellent throughout the process of letting my flat. Always quick to respond, professional and knowledgable. Emma, Nick and Gemma were all fantastic. Thank you!

Jack · 22 May 2021

5/5

Google

Alexandra and her team helped me and my husband move into our new property. She helped me and showed us many properties and was very helpful along the way. Thank you Streets Ahead.

Hannah · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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