Trusted Agent profile · Croydon
Verified
★★★★★
1,335 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,335 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
925
Reviews on Trustpilot
Business-wide
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional Sale Agent Marina Steel
I highly recommend Marina Steel from Street Ahead in Lower Addiscombe Rd. She was very professional and very helpful. Responded very quickly to emails and wasted no time. She was the main driving force to make the process of our first apartment go as soon as possible.Well versed in various topics related to sales and purchases, a great person.Excellent customer service.
5/5
GoogleI rang several estate agents to enquire about properties who bluntly told me ‘sorry it’s gone’ and then hung up. Streets Ahead were the only ones who were customer focused enough to have a chat with me about what I was looking for and arrange some alternative viewings. When we put an offer on the flat, Myles kept in regular contact letting us know when we could expect to hear. I was really impressed that he called us after office hours to confirm our offer had been accepted and stayed late to deal with our paperwork. Myles and Zeenat were professional, friendly and always on hand to answer questions.
5/5
TrustpilotProfessional and Effective
Streets Ahead have been excellent since I chose to put my house on the rental market. They have worked to my short timescales with ease, resolving issues swiftly and communicating updates and requirements clearly and efficiently (thank you Emma!). I was expecting the letting experience to be challenging and arduous, Streets Ahead have made sure that’s not the case.
5/5
TrustpilotSofia from Streets Ahead Purley
We had a fantastic experience with Sofia at Streets Ahead in Purley. From the very beginning, she was professional, friendly, and incredibly helpful throughout the whole letting process.
2/5
TrustpilotRelentless spamming
The viewing I had in Purley was fine, but the property itself was completely mis-sold. The ad said "10 new refurbished flats", what is really was was a tiny, messy flat that had been let out for over a year since being "refurbished" and there were notes all over the hallway from other tenants complaining on noises and being charged by the management company when one flat doesn't empty their bins correctly.I then had a phone call from another of their agents asking me to put an offer in for a property I hadn't even seen. Her response was 'yeah but it's dead nice and it's gonna go really quickly so I advise you put in an offer'.After the viewing, they would not stop contacting me with other, irrelevant properties. I unsubscribed 3 times and blocked their number and they just kept emailing. Eventually I said I would take legal action as it was a GDPR violation which stopped them for a few weeks before the emails started again. So now I'm having to do a cease and desist...
5/5
TrustpilotAmazing and friendly service
Enzo and Zahrah were so lovely to interact with and I couldn’t be happier with my new place. After viewing one property with Enzo that quickly got snapped up he found another property that was an even better match for me! Thank you so much!
5/5
TrustpilotEnzo was an excellent & reliable agent!
I met Enzo through RightMove as I was checking an apartment in Crystal Palace. He was very helpful, suppportive, responsive and always ready to answer questions. I really appreciate his help and how keen he is was to facilitate the process and ready to answer in questions I have. Emma was also very helpful and quickly provided me with all the docs I needed
5/5
GoogleI loved the experience with streets Ahead since the begging! After I signed with them and obviously set my requirements I had my first viewing with Jakub and this become my new home! Jakub was very helpful and kind in a very professional manner! It’s first time I am renting so I really appreciate his help and support! Will definitely go to Streets ahead if I need a property to rent or buy! Keep up the good work! Excellent service and communication ++++
5/5
TrustpilotBig thank you to Kristen in the Purley…
Big thank you to Kristen in the Purley office who helped me and my partner with our search. It was a very smooth sailing experience and we'll definitely be recommending our friends and family to Streets Ahead.
5/5
TrustpilotI would like to thank the street ahead…
I would like to thank the street ahead for support and assistance given to me during the time I was looking for the property. At this time I and my family are very very happy. Above all I would like to thank George Barnes for good work for the assist he provided to me during my searching.
5/5
TrustpilotI had contacted the agency no
I had contacted the agency no. George was the one who helped me a lot. Whenever there was a room coming up he used to inform me by mailing or calling. Thanks a lot for the support.
Hi Mary, thank you for taking the time to review us. I will pass your comments on to George. Thanks, Laura
5/5
TrustpilotWe had a great experience finding our…
We had a great experience finding our home with Maya. She helped us find the perfect place based on our budget and was there to support all the way.
5/5
TrustpilotCerrone has been a great
Cerrone has been a great replacement ! She has been understanding, not dismissive not rude and very reliable. I honestly can talk to her about anything and she will deal with the issue. If it weren’t for her I would’ve struggled way more than I should’ve.
5/5
TrustpilotMy experience with Streets Ahead
Mr Nahed was the most professional, patient estate agent. He made my experience with the search so much less stressful for me. I wasn’t the easiest to please or work with but he was extremely helpful and informative. He went above and beyond to assist me and I honestly appreciate his hard work ethic. Best experience and customer service I have ever received.
5/5
TrustpilotAdem helped us find an amazing property…
Adem helped us find an amazing property that ticked all of our boxes. Great communication and helped us through the whole process, which made everything really smooth!
5/5
TrustpilotEven though I didn't end up renting…
Even though I didn't end up renting through Streets ahead, they were so helpful! Big thanks to George, who was probably the nicest agent I ever came across!
5/5
GoogleGreat service from Ollie and his team at the Northiam office. We had regular updates throughout our purchase and Ollie did lots of chasing. Nothing was too much trouble however small. Highly recommend.
Many thanks for taking the time to leave us a rating. It is much appreciated!
5/5
FacebookLooking for a place to rent during the pandemic, and having to deal with a few agents, Streets Ahead was, well... Ahead. Stood out head and shoulders over the other letting agents I was dealing with, providing a top service, was reassuring and informative throughout. They found the perfect place for me, and I’m very happy! Special mention to Charlie South Norwood branch, Total Professional. Knows what he is doing. Highly recommended for your letting needs..
5/5
TrustpilotGreat experience
I had a great experience finding a property to rent through Streets Ahead Croydon. Suzzannah was really helpful and efficient - she went the extra mile to ensure that everything went smoothly. I'm now very happy in my new home.
5/5
TrustpilotKacey communicated clearly amd helped…
Kacey communicated clearly amd helped me a lot by assisting in my property search
5/5
TrustpilotCroydon Branch
I have found that all the staff members I dealt with at the Croydon branch extremly effient and polite. In particular Katraielle, who was extremly patient and helpful and is a great advert for the company.
Thank you for your lovely review. I will pass your comments on to the team. Thanks, Laura
4/5
TrustpilotA very good experience with the team
A very good experience with the team, timely and helpful in response to queries. Great customer service by Maya and Adem
5/5
GoogleOllie and Hattie were amazing from start to finish. Our solicitors made it very stressful but Ollie and Hattie went above and beyond to help the sale go as smoothly as possible. Can’t recommend and thank you both enough!
Many thanks for your review Jade, much appreciated!
5/5
Trustpilotaibha was amazing she was really…
aibha was amazing she was really helpful she tried her best and this is the first time ive ised u guys def will do again thank u aibha
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