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Streets Ahead South Croydon reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,335 reviews across 3 platforms

7 Ye Market, Croydon, CR2 6PW

Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,335 reviews on three platforms, including 170 Google reviews rated 4.6.

Google logo

4.6 / 5

170

Reviews on Google

This office

Facebook logo

4.7 / 5

240

Reviews on Facebook

Business-wide

Trustpilot logo

925

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Facebook

After a terrible experience with a different agent it is such a brilliant experience now with both Shakira and Emma, who alongside the reat of the team, couldnt have made our transition from one managment agent to another easier. The level of professionalism, knowledge and how they have accommodated us really can't be faulted and I cannot recommend enough. There are so many agents out there to chose from and we cannot stress enough after a bad experience how the choice to switch to Streets Ahead and have the help and professionalism directly from everyone in the conpany, especially Shakira and Emma has made such a difference to us and would recommend to anyone... thankyou!

Sheryl Β· 3 July 2020

5/5

Facebook

I would gladly recommend streets ahead for their wonderful service. Especially George and Zeenat (croydon). Moving during a pandemic was not an easy task and George took the time out to really listen to what I wanted from a property and was very patient with me through my indecisiveness. Zeenat made the moving process seamlessly easy and replied to all my queries in a timely manner. I couldn't have asked for a better team to facilitate my move. Thank you both

Bex Β· 3 July 2020

5/5

Trustpilot

Performance Appraisal Review

We are very much delighted and thankful to Streets Ahead. They help us finding a very nice property. Mainly we need to thank George Barnes and Emma as they guide us from the beginning very well. They respond immediately for all queries and gave us an immediate solution. It will be an appreciable one for their kindness and sincerity.

ShanjuAbi Β· 1 July 2023

5/5

Facebook

Myself and my family have recently secured a new rental property through Streets Ahead. With everything going on with the current pandemic the team at Streets Ahead were really exceptional. We dealt with a few members of staff but mainly it was Charlie that assisted us most. His service was excellent and he was efficient and always followed through on what he said he would do. He was also a great help when it came to dealing with our existing landlord who was being very difficult. I would definitely recommend Charlie and the Streets Ahead team to anyone looking to buy or rent a property. πŸ‘πŸΎ

Mohamed Β· 16 June 2020

5/5

Facebook

Gemma was the agent who helped us through viewing our first flat and I have to say she was very helpful and professional. She gave us all the information about referencing and how we would go about making an offer on the property. She was very friendly and knowledgeable about the property and others in the area. She honestly was just really on it, organised and well prepared! She made it so easy to keep in contact and give us the info we needed. It was the best experience we have had with an estate agent! :D

Alyssa Β· 15 June 2020

5/5

Trustpilot

Had a very good experience with streets…

Had a very good experience with streets ahead , i spoke with someone called Kacey who was very professional and very helpful. I would definitely recommend coming to her for any help.

Mariam Β· 24 April 2026

5/5

Facebook

Gemma Greasley has been our lettings person for not 1 but 2 properties and she is such a delight to work with! She has been very attentive to mine, my husband & families needs, during the COVID-19 it has been very stressful for us as we had to be abruptly moved out of our current rented home and we had to look for somewhere quick to move and Gemma made that happen! We are now looking forward to our new home to move in the next couple of weeks and relaxation with no stress with the easy transition. Thanks again Gemma your always so helpful & sweet! x

Louise Β· 30 May 2020

5/5

Facebook

Natalie Sanders has been absolutely amazing in getting my property rented out. Natalie was quick, efficient and went out of her way to help - nothing was too much trouble. Despite Covid-19 a really lovely tenant was found thanks to Natalie's hard work and great judgement of character. I had a bad experience with a previous agent which was highlighted even more with Natalie's honesty, professionalism and dedication. She held my hand throughout the whole process and helped fix some paperwork issues too. I genuinely am beyond thankful to her on all fronts. Zeenat Malik - my Lettings Progressor was amazing, she helped me to get together all of my necessary documentation and quickly arranged the EPC certificate to name one item. Zeenat was incredibly helpful and always quick to respond and get back to me with any questions - all of which she had the answer too immediately. Again, nothing was too much trouble for Zeenat. To say I recommend Natalie and Zeenat at Streets Ahead is an understatement - I wouldn't use another agent ever again. Thank you x

Nicola Β· 14 May 2020

4/5

Trustpilot

The whole team progressed us along very…

The whole team progressed us along very quickly which we're grateful for. Especially Gavin Gordon from the Croydon branch who was very helpful and transparent through the whole letting process; always happy to chat and go through things which made the whole process easier for us. He was very amiable and we felt confident in his ability to handle our letting.There were a few negative points which include not being told some info (e.g. car parking bay) on the day of move in but nothing major. Overall good service

Roland Β· 6 May 2020

5/5

Facebook

I really enjoyed working with George through my search for a rental. Even if I did not manage to close on a property, I always appreciated the professionalism, responsiveness and kind attention of George to our needs and requirements. In general, the properties advertised by Streets Ahead are also nicer and better presented than similar ones on the market. Thank you George and the agency team and I do look forward to hopefully working with you again!

Farbod Β· 26 February 2021

5/5

Facebook

We've used Street's Ahead twice to move house and both times they've been excellent. The stand out qualities in my view are the staff - in particular Jola and Mary Jane spring to mind... in an industry not known for its straight talk and honesty I found both these people a breath of fresh air, doing what they say they are going to do and when. When shopping around prior to choosing SA and mentioning my intentions to instruct them, their competition couldn't say a bad word about them which I think says a lot. The sales progressor model they use is very effective and keeps the chain moving forward. Mary Jane does this in a friendly way but you know she's on the ball chasing things before you have a chance to call her. Things going wrong when moving house is all part and parcel of it but for both moves I think how SA handled it when it happens reinforced that we made the right choice. We received honest advice and I felt they treated the potential buyers for our house ethically which was important to me as I'm not a fan of sneaky sales tactics. We are now happily in our new house no small part thanks to Jola and his team. wholeheartedly recommend

Laura Β· 17 April 2020

5/5

Trustpilot

Property management

Having Lisandra as my property manager has been a great experience. She has been very understanding, dealing with any issues reported and raising with the landlord. I am very grateful to have Lisandra, as she always gives regular updates and makes sure my issues are resolved as soon as possible.

Tina Β· 1 November 2024

Agent replied Β· 23 December 2024

Good morning Tina,Thank you for leaving us a 5* review! We are delighted to hear that Lisandra has been an understanding property manager for you and provided a great experience. Kind regards,ZoePA to Directors

5/5

Trustpilot

the whole experience was very easy

the whole experience was very easy, it was a good idea to communicate on whatsapp with the agent and being able to deal with anything through text. My agent Ryan was super great, very polite and very helpful and he was very clear with that was needed.

Samanta Β· 19 March 2024

5/5

Trustpilot

Very professional very friendly…

Casey showed me around multiple property’s Very professional very friendly answered all questions very good estate agent!

Zachary Β· 3 August 2026

5/5

Trustpilot

Maya and jasmine was super friendly and…

Maya and jasmine was super friendly and helpful when looking for property. They both gave me helpful advice for the future . Would definitely recommend this agents for the future .

Krishnasamy Β· 24 April 2026

4/5

Trustpilot

A special thanks to George Barnes

Didn't get to the point of finding a place through them - went with something else - but George Barnes was super enthusiastic and made us feel like we could afford a decent place - unlike other agents around London. He actually sent out personalised e-mails and called back with the specific criteria I gave him in mind, too! Thanks and keep up the good work.

Barbara Β· 22 September 2022

5/5

Trustpilot

I’m renting through Street Ahead for…

I’m renting through Street Ahead for the past 4 years and we just moved to another property and they don’t disappoint. I want to say that without the help of agent George Barnes we wouldn’t have found the right property. He’s very professional, patient and he cares about his clients, a very special thank you to George Barnes and Emma Mckenzie for all the help and support.

Nicoleta Β· 9 August 2022

5/5

Trustpilot

Went on a viewing with Arthur Matthews…

Went on a viewing with Arthur Matthews and he was very knowledgeable and was a great salesman. Would definitely recommend this company.

Charlie Β· 26 June 2026

4/5

Trustpilot

Catherin is a very experienced and…

Catherin is a very experienced and reliable estate agent, she helped us with finding a property during the Christmas time. she has a positive attitude towards her work, excellent communication skills and is very punctual and quick with replies.

Sandy Β· 18 January 2022

Agent replied Β· 30 September 2023

Thank you for taking the time to leave us a review. I will pass your lovely comments on to Catherin. Thanks, Laura

5/5

Trustpilot

Streets Ahead Review

Enzo and Emma were extremely helpful and professional throughout my process with Streets Ahead. They always kept me up to date with what needed to be done and were always responsive to any questions I had!

Consumer Β· 15 June 2022

Agent replied Β· 23 December 2024

Hello,Thank you for leaving us a 5* review! We are delighted Enzo provided you with a fantastic service.Kind regards,Zoe PA to Directors

5/5

Trustpilot

Sofia from Streets Ahead Purley

We had a fantastic experience with Sofia at Streets AheadοΏΌ in Purley. From the very beginning, she was professional, friendly, and incredibly helpful throughout the whole letting process.

HD Β· 11 May 2026

5/5

Facebook

I went through a rough year with an agency which I had to change. Getting the help I needed from Streets Ahead, especially George Barnes and Zeenat Malik was such a relief and weight off my shoulders and will always be greatful. I 100% recomend them!!!

Joyce Β· 4 July 2020

Agent replied Β· 16 May 2026

Fantastic! Thank you for leaving a review. I'll let both George and Zeenat know that you've left a review for them :) - Rebecca

1/5

Trustpilot

WOLVES IN SHEEPS CLOTHING

My husband died whilst we were due to move. I asked for the sale to be stopped to which legally I couldn’t as we had exchanged contracts. I arrived home on the Monday after my husband passing on the Sunday, to receive the biggest bouquet of flowers from SA. With a very kind note if we can doing anything please ask. A few days later I then received a WhatsApp message from one of their senior managers β€œ Are you still selling, can we find you another property?”I then received a phone call asking me to pay my invoice. I questioned what for.... to be told we have sold your house for you, if have chose not to move not our problem. I offered to pay Β£1,500.00 of the Β£9,200 commission they were charging as a gesture of good will. This was refused. My husband was laid to rest the first week of June. I received an email the next day requesting the invoice was settled otherwise this would need to be passed to the credit agencies. My son made contact with Manager and asked why he would bully a woman who still had not moved out of the house and was grieving for her husband.I have now moved out of the house and SA have been paid in full. I would never ever use them again. They are complete wide boys in flash cars, fake smiles and false relations. They were aware my husband sick during the selling process. They have no empathy or feelings. The ironic thing every time I spoke to Manager his statement was β€œ I really liked your husband”. They would never have treated me this way had he been alive, they should be ashamed of themselves. I hope this scenario never happens to them.STAY AWAY ABSOLUTE WOLVES !!!!

Andrew Β· 17 October 2019

5/5

Trustpilot

Fantastic experience so far with Streets Ahead - Lee, Kai, Dani & Selma excellent cross branch team working :)

Fantastic experience so far with Streets Ahead - Lee Lavender and Kai (manager) @ Coulsdon branch - professional, know the market and go the extra mile and beyond to help! Really personable and friendly too! These guys sold my apartment and are helping me to look for my next home they have made the whole experience enjoyable, cannot recommend enough. Really appreciate their honesty and help throughout especially as I changed to them after having no luck in selling my place. Lee is very thorough, quick, honest and on the ball especially with responding which is why I reached out to Streets Ahead in the first place!They work well with the other branches too so due to the location of my old place it was marketed and managed by Dani and his team who were great too. Excellent team working between the 2 branches and it was great to see them coming together to help me sell my apartment. Now they are helping me with my search for my next home xxx

Soha Β· 3 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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