Trusted Agent profile · Croydon
★★★★★
343 reviews across 2 platforms
936 Brighton Road, Purley, CR8 2LP, Croydon, CR8 2LP
Streets Ahead's office in Croydon, at 936 Brighton Road, is rated 4.6 out of 5 across 343 reviews on two platforms, including 155 Google reviews rated 4.5.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotDenim Islam helped me to secure tenants…
Denim Islam helped me to secure tenants for my property. Denim is very professional, and responded to all my queries very quickly, and guided us throughout the process every step of the way. I highly recommend Denim. Thanks again! All the best! Sabrina Jackson.
5/5
TrustpilotReally helpful throughout my property…
Really helpful throughout my property search in Purley. Very informative, easy to deal with and guided me through the process. Really appreciate all the help from Maya.
5/5
TrustpilotExcellent service from Adem and Ethan
Really happy with the service from Adem and Ethan. They have both been really proactive, keeping me updated throughout and always being honest and clear about where we are with everything.
5/5
GoogleWe've been with Streets Ahead for 4 months now. We ran into a boiler emergency today (a house with 2 older individuals and a child) and as you can imagine with snow still on the ground we were worried. Toni Slatter in the property team was phenomenally fast, efficient and kept us informed every step of the way. Really impressed with the service she gave us today - thanks Toni !
5/5
TrustpilotI recently found a house through this…
I recently found a house through this agency, and I’m extremely happy with the service I received. The agent was very professional, friendly, and supportive throughout the entire process. They patiently answered all my questions, provided honest guidance, and made everything smooth and stress-free.
5/5
TrustpilotThe Coulsdon team were helpful and…
The Coulsdon team were helpful and knowledgeable from the first viewing to completion ensuring things ticked along nicely and provided advice and insights along the way.
5/5
GoogleGeorge Simpson was extremely professional and demonstrated a deep understanding of the market. He went out of his way to help and was refreshingly honest throughout the process. I highly recommend George Simpson.
2/5
TrustpilotOne good, One not so good, and Disappointed .
First I appreciated the sales consultant Ben for professional property presentation, but I couldn't say the same about the sales negotiator Mo.
Dear F.Rock, Thank you for sharing your feedback. We’re pleased to hear that you appreciated Ben’s professional property presentation, but we’re sorry to learn that your overall experience did not meet your expectations. We take comments like this very seriously and would like the opportunity to look into the matter further. Please could you send more details about your experience to clientcare@streetsahead.info , including any relevant information, so our team can investigate and respond appropriately. Your feedback is important to us and helps us improve our service. Kind regards, Zoe Streets Ahead
5/5
GoogleGeorge was very helpful!
Dear Milad, Thank you for leaving us a 5* review! … More
5/5
TrustpilotI went on multiple viewings in the…
I went on multiple viewings in the Croydon area with Kacey. She was super helpful in finding properties that we would be interested in and in the viewings. She had all the information on hand which made it very easy to make our decisions.
5/5
TrustpilotAibha stone is very nice and have a…
Aibha stone is very nice and have a good customer relation.Her service is is very good and I really love the place.
Dear Rebecca, Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience at Streets Ahead. Aibha truly is a valued member of our team, and we’re so pleased to know that her friendly nature and excellent customer service made your visit special. Your kind words mean a lot to us, and we’re so happy you love the place. We look forward to welcoming you back again soon! ✨ Kind regards, Zoe Streets Ahead
1/5
TrustpilotInfo form far too long
Gave up after the fourth or fifth page of the form giving them info just to ask about viewing a house. I was only going to view as I was seeing some others in the area and might have been worth a look
5/5
TrustpilotVery friendly
Very friendly, helpful, and met my expectations during my home search. Adem really did a great job. Thank you very much.
Dear Antoni, Thank you so much for your wonderful 5-star review. We’re delighted to hear that you found the service friendly and helpful, and that Adem was able to meet your expectations during your home search. We’ll be sure to pass your kind words on to Adem, he’ll be thrilled to hear your feedback. Wishing you all the best in your new home, and please don’t hesitate to get in touch if we can help with anything in the future. Kind regards, Zoe
5/5
TrustpilotHe was very kind and very professional
He was very kind and very professional, his attention to detail was very good. Helped me feel at ease. Thank you very much.
5/5
TrustpilotKacey showed me the flat she did very…
Kacey showed me the flat she did very good job she profesional and punctual.i was happy to see this flat with her Iam very happy with youre service.Well done thank you
5/5
TrustpilotI guy adem who helped me to find a home…
The guy adem who helped me to find a home and he is very helpfull for viewing all the properties and Explained very well thank you
5/5
TrustpilotI recently worked with a girl called…
I recently worked with a girl called eva, she was so lovely on our viewing, she made me feel so comfortable on our viewing and made the whole expierence so wonderful from phone call to viewing, thank you eva
1/5
GoogleI’ve had a terrible experience with Kristen. I understand she was on leave during a refund process. However, before she left, I updated her on the phone. Over email, she denied this information was told to her and it’s “news “ to her. I complained about poor service and she called me. she rudely said that she saw I complained but that “I’m sorting this out now aren’t I”. While she was away, I called and one of her cok workers took my details and said they will get back to me and never did. I found a place a few months back, luckily. And also received my refund after chasing for weeks. But I have never met such an incompetent team. Mistakes can happen but having an attitude is unacceptable.
Dear Ish, Thank you for taking the time to share your experience with us. We are sorry to hear that we failed to meet your expectations and deliver the level of customer service that we strive to provide. We understand how important it is to have a positive experience and we deeply apologise for any inconvenience caused. Your feedback is valuable to us, and we would like to assure you that we take it seriously. We would like to use this opportunity to improve and ensure that similar situations do not occur in the future. We are committed to delivering exceptional customer service and experience, and your feedback will help us achieve this goal. If you would like to discuss your experience further or have any additional concerns, please reach out to us at talktous@streetsahead.info. We would be more than happy to assist and resolve any issues. Best regards, Streets Ahead
5/5
TrustpilotIt was a pleasure meeting Miah
It was a pleasure meeting Miah. She came on time and helped me with everything. I strongly recommend renting through this company.
5/5
TrustpilotI had an excellent experience
I had an excellent experience working with Maya throughout my tenancy application process. She was professional, friendly, responsive, and super helpful from my very first enquiry through to progressing my offer and references.
5/5
TrustpilotAn amazing team and very supportive…
An amazing team and very supportive workforce. I so much enjoyed the way their staff member, Maya, communicated with me throughout the process, which was fantastic and it gave me great confidence about the organization.
5/5
TrustpilotUp to this moment
Up to this moment, unlike some other agencies we have dealt with, you have been an incredible professional. You respond quickly, communicate clearly, and do not keep us waiting unnecessarily. You are also extremely efficient and very polite.
5/5
TrustpilotAdem has done a great job so far
Adem has done a great job so far. He had good communication skills. He understands what we want as customers. He should keep up the great work!
5/5
TrustpilotWe had a great experience working with…
We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making everything clear and easy to understand.
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