Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTHE HOUSE IS USELESS AND WORST SERVICE
After I moved the new place here Croydon.CR04LX. I am suffering lot with a poor response of Street Ahead agency for the resolving the issues. This house is old useless house with single glass window and bath rooms have not repaired properly. I was following to resolve , there is no proper response and commitment. I believe after tenancy agreement the service is worst by your team. I wrote so many mails and crested the problem resolving tickets. Very poor reply and no resolution for resolve the customer problem.
Rajesh · 15 October 2022
★★★★★ 5/5
TrustpilotThe agent was I would like to know if there's a high chance of me getting the property I am viewing patient and took time to…
The agent was patient and took time to explain the requirements for available properties. Going forward, I would like the agents to thoroughly explain the requirements for any property because recently, after viewing a property and submitting all the required documents, I was told that the landlord wanted my bank statements that I use to pay my rent, so I wasn't offered the property.Overall, I was happy with the service
Abigail · 26 August 2023
★★★★★ 5/5
TrustpilotIt was a pleasure to cooperare
It was a pleasure to cooperare whit Mr. George Barnes and Miss. Emma Mckenzie.Thei were fast and on point with ower contract.Thanks again to George and Emma.
Iulian · 30 March 2023
★★★★★ 5/5
GoogleI had the pleasure of receiving support from Gareth. Hie was responsive, professional and very helpful in my search for a rental property during my house sale. He is an asset to the company. Many thanks again Gareth.PositiveResponsiveness, Professionalism
Sam · 24 October 2021
★★★★★ 5/5
TrustpilotWe're lucky to work with a wonderful…
We're lucky to work with a wonderful agent, Ryan. The agent is distinguished by high professionalism, organization and individual approach to clients. Many thanks to Ryan from the Ukrainian family.
Оксана · 13 December 2022
★★★★★ 5/5
Trustpilot“Process was made easy and simple
“Process was made easy and simple. Our agent was Ryan and would be recommending him again to others”
Christian · 25 November 2023
★★★★★ 5/5
TrustpilotNick And Enzo.
Nick And Enzo.Owning a flat as a landlord is not always easy.Streets Ahead helped us through a very difficult situation when a tenant left. And the issues he left us with.They were professional with their advice and very helpful. They found a new tenant in good time and I think their service was first class
Lisa · 2 July 2024
★★★★★ 5/5
TrustpilotThe agents were very professional and
The agents were very professional and always willing to assist with relevant information regarding my search. George Barnes was really helpful and patient with me.Thanks guys
Adekunle · 13 April 2023
★★★★★ 5/5
TrustpilotProfessional Team
Laura and Kristen were both very professional, supportive and responsive with finding the property and once secured with any queries we had.
Customer · 6 August 2023
★★★★★ 5/5
TrustpilotExcellent customer service, one happy client
Thank you to everyone involved who has made the whole process of finding a tenant easy and efficient from start to finish. Being abroad I have to rely on others and the Streets Ahead team has made this completely painless with very good communication and actions. Credit where it´s due, you have all gone above and beyond my expectations.Should I find myself needing another tenant at any time I´ll be sure to contact Streets Ahead immediately and I would have no reservations about recommending them further.
Brendan · 1 September 2022
★★★★★ 3/5
TrustpilotWe used Streets Ahead to sell our home…
We used Streets Ahead to sell our home in South Norwood. The initial sales tactic that was suggested did not work, but the house was sold (a little later than we'd initially been led to believe was likely). The price achieved was within the range that Streets Ahead had estimated. We had chosen Streets Ahead because of the separate sales progression service. However, once we sold it turned-out that they did not seem to have a dedicated sales progressor at the branch. So it felt like I was doing a lot of the work I had assumed the sales progressor would be doing. To make things worse, the main agent dealing with us then left with almost no warning or handover. Our sale went very slowly - it turned-out this was because our buyer was not in a hurry and not engaging. It took a long time for me to realise this and I solved the situation by threatening to pull-out, to force our buyer to start taking action. If Streets Ahead had been a better agent they would have realised the situation earlier and solved it for me, making our move happen earlier and saving me a lot of stress. Overall, I was disappointed with Streets Ahead compared to the service I thought I was going to get. But you could probably do worse - they did get the house sold at a fair price.
Richard · 1 September 2022
★★★★★ 5/5
TrustpilotMichael Ansong was our agent for our…
Michael Ansong was our agent for our recent purchase with Streets Ahead. He was really professional, incredibly helpful and a lovely guy. Nothing was too much trouble.I would definitely recommend Streets Ahead.
Sally · 30 August 2022
★★★★★ 5/5
TrustpilotGreat experience as first-time landlords
Our experience of renting out our flat for the first time with Streets Ahead has been a really pleasant surprise. Nick, Emma and Gemma listened to us as landlords, have been extremely responsive to our questions and demands, and helped us find great tenants quickly. Can't ask for much more than that!
Simon · 20 February 2022
Agent replied · 25 December 2024
Thank you Simon for your review. I will pass your great comments on to Nick, Emma and Gemma. Thanks, Laura
★★★★★ 5/5
TrustpilotExcellent team
Excellent team. Sophia had been amazing. She was very fast acting and easy to reach.
Sundas · 17 November 2025
★★★★★ 5/5
GoogleAs usual Streets Ahead have rented another one of our properties to good tenants.
Zeenat has been very helpful, professional and helpful. Whenever our lets are processed it is done perfectly.
Another great job done!PositiveResponsiveness, Quality, Professionalism, Value
Goodfellas476 · 24 October 2021
★★★★★ 4/5
TrustpilotI received really good service from the…
I received really good service from the whole of the Streets Ahead team but a special thank you to Emma who was very efficient and professional in all dealings . Will use them again .
Sifa · 4 April 2022
★★★★★ 5/5
TrustpilotIncredibly helpful Staff
Fantastic service, professionalism and warmth. I highly recommend Ryan for a stress free and pleasant renting experience.
Falaju · 22 November 2023
★★★★★ 5/5
TrustpilotNaliah was friendly and helpful and she…
Naliah was friendly and helpful and she tried her best to always keep me informed of any new property coming on for lettting.Her conmunication was spot on.Good experience.Tony
Anthony · 11 January 2023
★★★★★ 5/5
GooglePawel Serefin done a great job with getting my house! Always a pleasure! Jambers
Cloud · 9 November 2024
Agent replied · 23 November 2024
Dear Cloud,
Thank you for leaving us a 5* review! We are happy to hear that Pawel from our Croydon branch found you a new home.
We look forward to helping you again in the future.
Kind regards,
Zoe
PA to Directors
★★★★★ 5/5
GoogleRicky & Pawel helped us throughout the process. They were quite informative and proactive in their approach and adviced us on the market process. At one point Ricky also took over the process to speed things up.
You are in good hands and they will look after you. Will come back to them for future projects.
Taimur · 26 May 2024
★★★★★ 5/5
TrustpilotGeorge & Emma at Streets Ahead…
George & Emma at Streets Ahead (addiscombe) were amazing from start to finish with helping me secure a rental property. Every email/question was delt with promptly and I was made to feel that nothing was too much of a ask. It’s the first time I’ve had a really present experience with an estate agent as the last ones I had were terrible. They have both restored my faith in estate agents and feel lucky that I had them both to set up new new home. Massive thank you to you both!!!
Carlene · 26 July 2022
★★★★★ 4/5
TrustpilotLaura Costa
Laura became our new property manager last year and her responsiveness and dedication have really made living at our flat an easy journey for the past year. Her swift and thorough communication has been a breath of fresh air, making every interaction a positive and seamless experience. It's reassuring to know that we can always count on her to address any concerns promptly and efficiently!
JJ · 7 November 2023
★★★★★ 5/5
TrustpilotThis feedback is well over due!!
This feedback is well over due!!! As one will know how busy it can get moving in, and sorting things out etc. George Barnes & Emma Mckenzie have been absolute GEMS, helpful, and very professional at all points. I have recommended people to Streets ahead because of these two individuals. They reply promptly to your emails and calls, and it have been a good good journey. I hope your company know and see how valuable you are, as every company wants the best of the best and that is you both. Thank you once again. Toyin
Flo · 25 June 2022
★★★★★ 5/5
TrustpilotI was very happy with the great help I…
I was very happy with the great help I had from Cameron and his team who are devoted and kind peoppe. I would recommend him as he’s a wonderful and motivated person.
Micheline · 22 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
