Trusted Agent profile · Croydon
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotHad a very good service from Abby …
Had a very good service from Abby Gooptu in the renewals department, renewing a tenancy on my flat
Many thanks Patrick for taking the time to leave a review, we appreciate it.
5/5
GooglePleasure to work with. Supportive and responsive. Would recommend.
Hi Matt, thank you for taking the time to leave this fab review! Thank you for choosing Townends! - Claire
5/5
TrustpilotProbate valuation
Very Kindly gave a valuation for probate of my late mothers property even though may not be selling for some years.
5/5
TrustpilotThe most trustworthy agent I have ever…
The most trustworthy agent I have ever seen since I moved to the UK.Especially support from Victoria Aderibigbe are always quick and accurate, very keen to help on every step.
4/5
TrustpilotGood representative of the company
I found Ellie both professional and helpful- an excellent representative of the company
4/5
TrustpilotAimee Croucher, property manager
Aimee Croucher has recently taken over managing my properties in Guildford. I my dealings with her so far, I have found her efficient, polite and responsive. I looked forward to strengthening our working relationship in the year ahead.
5/5
TrustpilotGreat support
Alex supported me through my search and getting me mortgage advice. He was well presented and advise was truly great, supporting me through my situation.
5/5
TrustpilotExcellent costumer service provided.
Excellent costumer service provided.I have been provided in a acceptable time, all that I need to clearly guide me on my property acquisition.
1/5
TrustpilotZero star Bad property management ever
After you move in they don’t care about you they don’t answer your email , I’m waiting for 3 months to got my money back unfortunately they don’t answer me , now i’ve to complain to the court be aware don’t deal with him
5/5
TrustpilotGreat Service
Really friendly, fast, and helpful service while searching for properties to purchase with Rino.
5/5
TrustpilotGreat job of Abby Gooptu Renewals Manager
It has been a great pleasure to have Abby to manage my new tenancy. He was always very professional and I was very pleased by his efficiency, willingness to help and friendliness. All round I keep a very good impression regarding Sterling Ackroyd thanks to his great job.
5/5
TrustpilotExcellent experience
Had some problems with the boiler so I contacted my property manager Clive Martin. He immediately arranged someone to come and fix it. Clive has always been professional and helpful, and answered all the questions quickly.
5/5
TrustpilotOur purchase through Kyle Moran …
Our purchase through Kyle Moran proceeded well and he was easy and straight forward to deal with
Thanks for the feedback Dominique
5/5
TrustpilotGreat Customer Service
The Stirling Ackroyd staff were very helpful and accommodating during my search for a flat to rent.
Thanks James, we love it when our customers are happy
1/5
TrustpilotQuick to take your money
Quick to take your money, but no interest in sticking to contractural obligations once the money is in their pocket.Unless you have access to a limitless pot of disposable cash I would avoid this company.
5/5
TrustpilotGreat experience
Great experience. Always helpful. They find nice buy to let properties for me and help me to build my business thanks to team and Bikar.
5/5
TrustpilotAlex Ripley and Liam Gaffey
Alex Ripley and Liam Gaffey handled our valuation very professionally. They were both well informed and we would look to instruct them when we come to listing our property.
5/5
TrustpilotGreat communication with Service…
Great communication with Service Advisor and Lettings Manager. They were both helpful in sorting out my requirements (thanks)
5/5
TrustpilotWe are more than satisfied with our…
We are more than satisfied with our move in manager Victoria Aderibigbe prompt action and assistant throughout the whole process. Everything operated smoothly and professionally. Thank you so much!
5/5
TrustpilotVery helpful and knowledgeable
Dan from head office registered me and sent over lots of property matches. Was very helpful got me booked in for a viewing and we made an offer that was accepted!
5/5
TrustpilotGreat and Professional Service
We have always received a great service from James Banister over the past 5 - he has always been extremely professional, helpful, supportive and efficient when dealing with any queries or issues. Anya @ Pebworth Property Management
5/5
TrustpilotSouth Norwood branch
We had a great experience with the South Norwood Branch expecially with Aron and Ashley. Good communication throughout and great advices received. Highly recommended
5/5
TrustpilotThe team at Stirling Ackroyd were…
The team at Stirling Ackroyd were excellent during the purchase of my flat. They were professional and efficient throughout the process. I would not hesitate to recommend them to friends or colleagues in the future!
1/5
TrustpilotThe worst lettings agency in London.
The biggest bunch of incompetent pencil pushing morons I have ever encountered in my professional life. Landlords stay clear of their lettings and property management services. Tenants, good luck dealing with this bunch of shiesty inept problem causers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd Lettings, Station Road won Trusted Agent.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
