5/5
TrustpilotI expressed an interest in a property…
I expressed an interest in a property and the agent Ashley K, called me within 5 minutes to put my name forward to the appropriate department for a quick viewing.Great customer service!
Trusted Agent profile · Croydon
Stirling Ackroyd Lettings Croydon reviews
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Awards
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotStirling Ackroyd lettings and property…number 1 agent in London!
Stirling Ackroyd lettings and property management team are the best! From Ivanka, letting department to Melissa, property management. Both of them are highly professional, keep me updated about my property. They deserve an excellency award!
5/5
TrustpilotStirling Ackroyd let and manage a flat…
Stirling Ackroyd let and manage a flat for me. Over several years and tenancies they have managed everything well and kept void periods down to just a day or two at each changeover. They keep on top of admin and provide clear financial statements.
5/5
GoogleI spoke with lettings negotiator Ashot a few days ago, discussing my options regarding my income and I received a completely professional and helpful service, he was very polite over the phone explaining the options I could follow through with and giving me options of 3 different properties that fitted my criteria perfectly
5/5
TrustpilotRino Russo has provided an excellent…
Rino Russo has provided an excellent service understanding the challenges faced with my project. He followed up on matters he said he would, keeping a good communication link.
5/5
TrustpilotExcellent professional service
Simple, very helpful, friendly and very professional. I learn so much from them. I will use them again. I wouldn't hesitate to recommend them.Thank you, Iain and Taija for your help.
5/5
TrustpilotExcellent customer service by Katy Harris
Our boiler was not working. We raised a helpline ticket and Katy contacted us for the resolution. She was very thorough and proactive in keeping us updated about the progress. Very pleased with her. Keep up the good work Katy.
5/5
Trustpilot5 Stars customer service
Letizia Lupi has taken good care of us and have always made herself available whenever we asked for help. Very reliable and knowledgeable. She has certainly made a difference.
4/5
TrustpilotRecommendation
As a Senior Property Services Advisor, Ellie had provided great support for me in her responsible area. I really recommend her if you need to sell the property.
5/5
TrustpilotHouse valuation
Spoke with Joel and had a house valuation done by Ben. I am very pleased with their service, they are polite and they know what they talking about, I would use them again.
5/5
TrustpilotInstant feedback and professional way…
Instant feedback and professional way my tasks was handledI really appreciate an amazing job she did please keep it up
5/5
TrustpilotI recently bought a flat through…
I recently bought a flat through Stirling Ackroyd and I can’t recommend their services more highly!! Darren & Claire in particular were attentive and helpful throughout the process and made everything accessible to me. I would definitely use their services again without hesitation!
5/5
TrustpilotExtremely professional experience with Ellie…
Extremely professional experience with Ellie from the head office department. Always willing to lend a helping hand and answer my questions however small and basic they felt to her. It's always reassuring to know your transaction is being dealt with in good hands!
5/5
TrustpilotSelling my my flat in this market has…
Selling my my flat in this market has not been an easy process but i had so much help and good advice from David Harvey - Thanks so much its highly appreciated.Lone
5/5
TrustpilotThank you for assisting me David…
Thank you for assisting me David Harvey, was a great pleasure and that’s was good to hear the service your agent provides was quite helpful for future correspondence. All the best x
5/5
TrustpilotRebecca always responds really quickly…
Rebecca always responds really quickly and is very helpful. She is a pleasure to have on my side!
5/5
TrustpilotI have conversations first time with…
I have conversations first time with member of staff and I find it very professional, trustworthy and reliable.I believe that this estate agency is great.
5/5
TrustpilotOn top of everything!
I’ve found working with Stirling Ackroyd Croydon really easy. They’ve been on top of everything and kept me in the loop throughout the process of renting my flat out. Thank you!!
5/5
TrustpilotSouth Norwood branch - Highly reccomended!
We sold a house with the South Norwood branch and we were really impressed with the Stirling team from start to finish. Ashley, in particular, was incredibly supportive and dealt with all parties very professionally.
5/5
TrustpilotI had a great experience with my move…
I had a great experience with my move in manager bekky. She was very attentive and always made sure we were kept in the loop with dates etc. She also made sure we knew what was going on and answered any questions.
3/5
TrustpilotManaging expectations
Issues sometimes take a little longer than they should to resolve, and communication can be questionable at best. When you're told someone will call you back you do expect a call back, even to just be kept in the loop.
5/5
TrustpilotGot great help from Joel
Got great help from Joel. Personable and on the ball.
3/5
TrustpilotScaffolding longer than told
I was told scaffolding would stay for 2 or 3 months but learned it will stay for 6 months. Whether intentional or not, it was a misstatement and I would have considered another place if I had known that.
5/5
GoogleGreat estate agent Eimantas Cinga that worked hard trying to find us a property well done!!
Agent replied · 11 June 2024
Hi Janice, thank you for leaving Townends a 5* review. Our Croydon team and specifically Eimantas, will be thrilled you were so pleased with the service they provided. Thank you for choosing Townends, Amber
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Stirling Ackroyd Lettings Croydon
Has Stirling Ackroyd Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd Lettings, Station Road won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
