Trusted Agent profile · Croydon
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotGrateful for the continual contact!
Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.
5/5
TrustpilotAndrew Aldworth @ Stirling Ackroyd
Our point of contact Andrew Aldworth has proven to be an excellent agent,he is compassionate, prompt, hard working in his approach for work but yet very friendly person with a great sense of humour.They aggressively follow options with professionalism and bring offers with very little turn around time.Will surely recommend them.
5/5
GoogleI have had an amazing experience getting a new place. Being assisted by Jonathan through it all when retning for the first time. It has been a delight throughout the whole experience of finding a new place i can call home.
Hi Tatiana. WOW - we are so pleased to read about the amazing five star experience that you have had with our fabulous Croydon team and in particular Jonathan. It is wonderful to know that Jonathan made the entire process a delightful experience for you, as this is your first home it means even more to us! Thank you for choosing Townends as the agent to help you with this exciting occasion and we wish you all the best in your new lovely home. Emily
5/5
GoogleJordan at Stirling did a fantastic job in the sale of our property. We were kept informed at all times and the whole selling process was stress free.
Hi John, thanks for the fantastic review for Jordan, he will be thrilled. Wishing you all the very best and thank you for choosing Stirling Ackroyd - Claire
5/5
TrustpilotThank you Dora
Throughout the past 10 years, I have been renting properties across London. Working with Stirling Ackroyd has been the smoothest. Having initially spoken to Dora, I felt the compassion she provided to ensure I was at ease throughout the whole experience. I will be using Stirling Ackroyd in the future.Thank you to the team.
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Alex. He was very friendly and straightforward and didn’t despair with us when faced with our perpetual moving of deadlines. His gentle communication style without being too persistent was certainly one of the deciding factors why we chose Stirling Ackroyd in what turned out to be a competitive field.
5/5
GoogleIf you want a residential letting agent in Croydon Townends is the only place to go, I've used them for years and I wouldn't go anywhere else!
4/5
TrustpilotNice agent
As an overseas landlord seeking a letting opportunity, Georgia promptly responded to my inquiries regardless the time difference and arranged for valuation quickly. Hope we can establish a mutually beneficial deal and a fruitful cooperation moving forward.
5/5
TrustpilotAbby Gooptu - Renewal department
Abby Gooptu did a very good job supporting me with my tenancy renewal, for the second year. I am very pleased with Stirling Ackroyd.Thanks Abby!
5/5
TrustpilotThanks!
Very responsive during a complicated purchase, thanks Spencer de Jonge!
5/5
TrustpilotChange of Tenancy
As always, a very reliable, efficient, and friendly service provided by the whole team at Stirling Ackroyd on Bermondsey Street. New tenants were found quickly; the tenancy was completed smoothly and the tenants were able to move in on the agreed date.
5/5
TrustpilotEXCELLENT SERVICE
I used Stirling Ackroyd for a property survey recently and was seriously impressed with professionalism and speed of the service they provided.Richard Jobling, kept in contact with me diligently throughout the process and his communication and attention to detail was second to none.Massively impressed and would highly recommend. 5*
5/5
TrustpilotGreat service from Kyle in Hackney
Kyle provided great service throughout the process of selling my flat, which was long and stressful at times! Very reactive to calls and requests and I felt like he was on my side in all dealings, which was much appreciated - thanks.
Thanks Rob we hare glad we could help relieve your stresses
5/5
GoogleBrilliant service from Jonathan at Townsend, really helpful and didn't rush the viewings. Easy to talk too and he explained the process of how Townsend rent properties well. I would happily use them again in the future!
Hi Margee, thank you so much for your lovely five star review! We are delighted to hear that you are impressed with the brilliant service from Jonathan and that you would happily use our services again! We hope that you are settling into your new home well. All the best, Emily
2/5
TrustpilotPoor show in a competitive market
Recently enquired about a rental apartment in Westminster London. Not sure that they could have shown less interest - off-hand and no follow up on our request for a Specific property viewing. Very strange approach as our current lease expiry, rental track record and level of solvency dictates that we are genuine customers. Awarded two stars as at least they answered the phone and sent across a property video.
5/5
TrustpilotI have been dealing with Sterling…
I have been dealing with Sterling Ackroyd for several weeks now. I found the whole experience very easy, mainly because I was dealing with Joel who I found accommodating, amiable, and above all extremely professional.He helped to find the solutions I was looking for and pointed out the best way to move forward with my property.
5/5
TrustpilotCroydon team were great
Croydon team were great, dealt with Darren who could not have been more helpful.
1/5
TrustpilotDo not use
Do not use. There pricing model is not transparent and when queries are raised it takes months to resolve.
Hi Alka, Thank you for your review. Our pricing structure is available on our website and our team is happy to answer any queries you may have. Amber
5/5
TrustpilotFoz is really helpful
Foz is really helpful, he has been amazing throughout the whole move in process.
5/5
TrustpilotExcellent experience
I bought my flat with Stirling Ackroyd and they were great, specifically Feroza who took me round my viewings and helped me secure the flat. It took a while to complete (not their fault) and I was always able to go and view and get in for quotes and measurements etc. It made the process really straightforward.
5/5
TrustpilotClive Martin is good to work with
Clive Martin is good to work with - fair, efficient and reliable
5/5
TrustpilotMeredith Koleosho has managed our…
Meredith Koleosho has managed our London apartment ifor the past year and has always been as helpful as possible with maintainting the building and looking after our requests. We have recently decided to sell the property and Justin Vinluan from SA's sales arm has been equally positive in his help. There appears to be good joined up working practices within the company
5/5
TrustpilotGreat service!
Hayley was a great help in finding me a property in Earlsfield. Would recommend!
5/5
GoogleI recently rented a property in South Croydon. Eimantas and the Croydon team were very professional, communicative and highly helpful right from the beginning and for that I am but truly grateful!
Hi Patrick, thank you for taking the time to leave feedback! Eimantas and the Croydon team will be so pleased to read this - Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Stirling Ackroyd Lettings won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
