5/5
TrustpilotStirling Aykroyd Survey
Great service at a fair price. Would recommend this company. Had a courtesy call before arrival. Report and valuation and comments were all noted. Report was all laid out and easy to understand. Excellent.
Trusted Agent profile · Croydon
Stirling Ackroyd Lettings Croydon reviews
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA Job well done. My recent dealings with the lettings…
My recent dealings with the lettings team at Stirling Ackroyd Group Limited have been impressive. I found Nelson Poku, the Senior Lettings Consultant, professional and trustworthy. He was active and managed to get me the right Tennant.Katie Knott was lovely and straight forward too.
5/5
TrustpilotWhat a pleasant lady
This review is about an advisor named Sandra Holmes. When someone is genuinely nice, it comes across even in their phone conversations. I have dealt with her for over a year now, and every conversation ends well. She has always kept her word and professionalism and she also has a sense of humour. Thank you for your genuine care and knowledge.What a pleasant Lady you are. If ever our tenants, leave, I will be hunting you down for your help. Stirling should be proud to have you on their team.
5/5
TrustpilotDavid put customer in his heart.
David is exceptional good at probing user requirements. He is customer centric and put customer in his heart. Thanks David for the call and it’s great to connect with you. All the best to your profession.
5/5
TrustpilotMassive thanks to Octavio from the…
Massive thanks to Octavio from the Shoreditch branch for helping me with my first property. He kept me updated the whole time through which to me is very important but he also went above and beyond to sort out little things along the way too. Great customer service too. Thank You
5/5
TrustpilotGreat service all round
Just to leave some very positive feedback for Stirling Ackroyd and in particular Tom Regan and his manager Michael. They are an excellent agent and are very proactive in seeking out properties, making prompt arrangements with good communication. Friendly and fun whilst remaining professional and reliable. Definitely recommend!
5/5
GoogleI've had an absolutely painfree experience with the assistance of Jonathan in renting an apartment. Everything has been smooth and straightforward. Fantastic professionalism and service.
Agent replied · 11 June 2024
Hi Richard, thank you so much for taking the time to leave such a wonderful 5 star review! We are delighted to hear that our team in Croydon were able to alleviate the stress and faff that can occur when searching for a new home. It truly is a pleasure to hear how impressed you are with our team and their fabulous customer service. We look forward to working with you again in the future - all the best Emily
5/5
TrustpilotVery Polite
I was looking at a property so called up and spoke to Chelsea. She was very polite and although to my disappointment the property had been taken off the market, Chelsea was very helpful and when we ended the phone call I had a smile on my face.
5/5
GoogleWe had a great experience with Sheldon from Sterling Ackroyd during our flat viewing. He was professional, approachable, and took the time to explain everything clearly. His support made the process smooth and stress-free. Highly appreciated!
4/5
TrustpilotHighly recommend Ellie Kazoki at Sterling Ackroyd, her customer sevice was second to none,looking forward to do business with her and the company she is working for. Very nice person to talk to.Roland
Highly recommended Ellie Kozaki at Sterling Actroyd, her customer service was second to none,she is the kind of person you would like to talk to, kind and helpful, just a great person.Roland D.
5/5
TrustpilotShowroom in Clerkenwell
I recently had the pleasure of working with estate agent team and Brett Sullings in my search for a new showroom in Clerkenwell. From the moment I reached out to them, they were attentive, professional, and eager to assist.Throughout the process, they were incredibly responsive and maintained excellent communication. Any questions or concerns I had were promptly addressed, and they provided regular updates to keep me in the loop.Overall, my experience with the team was great.
5/5
TrustpilotFriendly Professional service
Haven’t moved in to the property yet but the whole experience so far has been smooth. Dealt with Nelsson from Croydon George Street Branch who was friendly and professional. Great at keeping me informed of each step of the process and what to expect next.
4/5
TrustpilotGood team, good support
A good team, committed to the customer and I appreciate all that is being done to keep in touch with me as a seller and a landlord. It is at times difficult to manage this living overseas. I rely upon Stirling Ackroyd through the difficult times faced by the UK property market. I value the team's efforts to give support and the time taken to discuss the way forward.
5/5
TrustpilotHelpful experience
Sandra Holmes has been very helpful with regards to advice on lettings. We always have positive interaction and Sandra keeps in touch with me to see if i need any further help.
5/5
TrustpilotStirling Ackroyd
Stirling Ackroyd, London Bridge were appointed to market the property I purchased. Overall I was pleased with the service I received as a buyer. Particularly my agent Samuel Currie was very helpful, supportive, always available and was quick to solve any issues. I would recommend Stirling Ackroyd.
5/5
TrustpilotProperty Management
The standard of service with SKA’s property manager Clive Martin and his team is consistently professional, thorough and knowledgeable. Added to the fact that Clive is always proactive and kind in his dealings with both myself and tenants is the reason I remain a client of SKA’s.
4/5
TrustpilotFriendly and accommodating
I haven’t as yet signed with Stirling Ackroyd but they have been very accommodating and helpful in some of my queries so far, particularly Ashley Kopti who dealt with my query in a friendly way.
5/5
TrustpilotProfessional & Patient
Had the pleasure of buying a flat with the help of Stirling Ackroyd in Twickenham, dealt with Morgan who was extremely professional, patient and helpful throughout the whole process. Made the buying experience a deal less stressful. I thoroughly recommend.
5/5
TrustpilotVery good service and extremely…
Very good service and extremely professional, seamless process from start to finish. A very big thank you to Spencer de Jonge who’s service and knowledge was superb and made the whole process surprisingly effortless. I would definitely recommend using this company to anyone especially Spencer
1/5
TrustpilotAwful awful experience
Awful awful experience, our solicitor Reyhan Caliskan was terrible to deal with. Had to set aside so much time every day to ring up, be ignored, have my time wasted, just to get her to reply to simple emails. Worst communication and customer service of my life. Avoid at all costs.
5/5
TrustpilotAll the consultants especially Siobhan were very helpful very nice and professional and professionalal ul
Siobhan was especially helpful and advised me well in renting the flat The move went well and smoothly with help of Will without any problemsI would not hesitate in using Stirling Ackroyd again in renting my properties
5/5
TrustpilotVery friendly
Ellie cam to value my Fathers property on 22nd April 2024. She was very friend and efficient. Her valuation was good and was emailed to us the next day. Very pleased with service this far.
Agent replied · 28 December 2024
Dear Denise BinningtonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotEasy to engage with
Easy to engage with. They listened to any upfront concerns / questions and ensured they were answered. Survey was good, with observations graded so easy to focus on most important issues.
5/5
TrustpilotKristian Sullings
We are extremely happy how professionally Kristian Sullings of Stirling Ackroyd Shoreditch branch, managed the letting of our apartment. Handled efficiently and concluded the letting within two days of giving him the business. Always polite, friendly and willing to listen. Well done and thank you Kristian for making it a pleasure doing business with you.
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Awards
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Stirling Ackroyd Lettings Croydon
Has Stirling Ackroyd Lettings won any awards?
Yes. Stirling Ackroyd Lettings won Trusted Agent in The Trusted Agent 2026 awards.
