Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole experience with Haart had been amazing. Staff sre polite snd friendly. They explain in great detail the process and have excellent customer service skills. What we really like is that they give great and honest feedback and keep you up to date with how things are progressing. So far they have over exceeded our expectations. Marcia and Steven
Marcia · 29 July 2019
Agent replied
Dear Marcia Cameron, Thank you for leaving such great and detailed feedback about your experience with haart Croydon estate agents. We always strive to provide top quality service to every customer, and are pleased to hear that you have enjoyed your experience so far here at haart Croydon!
★★★★★ 5/5
GoogleGreat service! Krishaun was very informative and polite. I would definitely recommend
Kareenabeena · 8 July 2019
Agent replied
Dear Kareenabeena, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to see you soon!
★★★★★ 5/5
GoogleI've been looking for my new flat with with some great help from Anna Zajac, one of Haart consultants. She's been incredibly accommodating and pays attention to so many details. Anna understands my needs very well, so almost every property suggestion is worth a visit!
Marek · 12 September 2022
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Anna Haart
★★★★★ 5/5
Google5 star service from the team at Haart Croydon! Sven Kuhar took a lot of time to explain a variety of laws and policies which was helpful as we are new to the rental market.
Mike · 1 August 2023
Agent replied · 30 September 2023
Thank you for the 5 stars !
haart lettings, Croydon
★★★★★ 5/5
GoogleThank you to Lashaun Austin for his amazing service !
Ashley · 9 March 2020
Agent replied
Ashley, we really appreciate your feedback! If you're ever in need of more help, please let us know!
★★★★★ 4/5
GoogleI recently sold my property with the help of Anna at Haart (South Croydon) who is an absolute credit to the company. She went above and beyond to keep us informed of any progress and to keep the sale moving forward. Thank you!
Alice · 11 November 2022
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart estate agent
★★★★★ 5/5
GoogleWe had a great experience with haart letting agents. Our agent, Ellie, was very helpful with the process for renting the house we wanted. She is a very hardworking and dedicated person and is quick at getting back with all of her responses.
Shabeen · 11 November 2022
Agent replied
Dear Shabeen, thank you for your 5 star review!
haart lettings, Croydon
★★★★★ 5/5
GoogleWe had our problem with our electricty in our hallway in the flat we rent from haart. Laszlo from property management was really and on point resolving our issue. Thank you very much for the prompt service
Lili · 25 May 2023
Agent replied · 24 June 2023
Lilli Glad to hear that Laszlo is giving a great service. Many Thanks for the 5 star review
haart Property Management Team
★★★★★ 5/5
GoogleBillie and Nahid have been nothing but professional in their dealings with us. Communication has been clear, transparent and timely and significantly helped in dealing with tenancy issues. A well run and professionally managed outfit - highly recommended!
Sean · 25 April 2023
Agent replied · 24 June 2023
Thank you Sean for a great Review we are glad to hear both Branch and Property Management have clearly communicated and dealt with you and your property effectively.
Again thank you for leaving 5 Stars Letting and Property Management Team Croydon
★★★★★ 5/5
GoogleGreat, professional service - well looked after by Jasmine. Cheers !
Oliver · 10 November 2024
Agent replied · 10 December 2024
Thank you for your kind words. haart property management
★★★★★ 5/5
GoogleThank you Lashaun. Excellent and informative service.
Leonie · 16 November 2020
Agent replied
Hi Leonie,
Thank you for La'Shaun's review.
I am glad you have found his services to an excellent standard.
We look forward to working with you in the future.
Brad Murray, Lettings Branch Manager.
★★★★★ 5/5
GoogleWhat a fantastic lady Amanda at haart is, had many conversations about my property and been given such helpful advice I can't thank her enough! She gave me peice of mind during a difficult situation and I feel very supported as a landlady!!!! Wonderful Wonderful woman.PositiveResponsiveness, Quality, Professionalism, Value
Kirsty · 9 January 2022
Agent replied · 8 January 2025
Dear Kirsty, thank you for such a lovely review. We are happy to see how happy you were with the service received.
Kind Regards - Amanda haart Lettings
★★★★★ 5/5
GoogleI spoke with Perdi, who had excellent cutomer servicie skills. Very calm and collected, proffesional and I look forward to working with her again!
Rebecca · 14 March 2024
Agent replied · 21 March 2024
Thank you for your feedback of our team.
Sutton, Property Management
★★★★★ 5/5
GoogleFive stars for Chuk, plus Rhiana and Lucy, who I dealt with at this branch in the sale of a property. They are experienced, understood my needs and always kept me up to date. I've found it is the staff of an estate agents that make it a good experience (or not) and I would recommend this team.
Matt · 29 July 2019
Agent replied
Dear Matt Ainsworth, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for the great review! haart Croydon
★★★★★ 5/5
GoogleAmy was attentive and was really helpful during the viewing I had booked in. She answered all the questions she knew answers to and followed up with anything she was not sure about. Really friendly, approachable and polite manner. Thank you.
Christine · 10 October 2019
★★★★★ 5/5
GoogleOne of the best agents I’ve spoke to so far was Ellie! She picked up the phone today and was so informative about what I would need to do to rent a house as I wasn’t to sure before.
Chloe · 10 January 2023
Agent replied
Thank you so much for the 5 stars! It’s really appreciated. haart lettings, Croydon
★★★★★ 5/5
GoogleJust had a flat view with Aziza who was very gentle, polite and on focus about my needs .
Unfortunately the flat didn’t match what I’m looking for but I will keep going to get in touch with this Agency to see other properties.
I would high recommend to get in contact with Ms Aziza. Vincenzo G.
Vincenzo · 29 July 2019
Agent replied
Hi Vincenzo Gallizzi, thank you so much for your positive comments about haart Croydon! We look forward to your next visit! Take care! haart Croydon
★★★★★ 1/5
GoogleBooked for a viewing at 2pm one day earlier, arrived and waited till 2:10pm and no one came. When I called to ask, they told me the property can only be viewed after 7pm, which I got absolute no notifications before my arrival. Not sure about other services yet, but seen unprofessional and lack of respect already.
Eason · 29 July 2019
Agent replied
Thank you for leaving a star rating with haart Croydon estate agents. We'd like to know more about the experience that led you to leave a low star rating. Could you email full details to Croydon@haart.co.uk so that we can look into the matter with you?
★★★★★ 5/5
GoogleBrilliant call with Aliya! She’s such a hoot, she helped me out with all the questions I had and the conversation was light and humorous but she gave me all the information I needed as well .
It’s so refreshing to see that Haart has people like you .
Debra · 8 September 2021
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received.
Kind Regards - Aliya Haart Letting
★★★★★ 5/5
GoogleEllie Wigmore Is a star, honest kind and attentive. Helping in regards to me finding a rental in the time, vicinity needed whilst keeping firm contact for any property based questions/queries or needs .. I look forward to my move ! :)
Gary · 13 August 2022
Agent replied
Thank you very much for your kind words, always happy to be of assistance! - haart Croydon
★★★★★ 5/5
GoogleI had a property viewing with Lucy from haart. She not only brought forward the viewing by couple of hours at a short notice to accommodate a changed situation from me but also showed us around patiently. She was prompt with the booking and promptly followed up with us later. Happy with her services so far.
Jagadeesh · 29 July 2019
Agent replied
Dear Jagadeesh Atla, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to be of service to you again in the future. Best wishes, haart Croydon
★★★★★ 5/5
GoogleCalled to view a property last minute. RJ was able to book me in right away. On the viewing he requested feedback before leaving as I wasn’t too keen on the property we viewed. He listen attentively and spoke about 2 other properties that would work for me I will be scheduling next week.
Ericka · 25 March 2020
Agent replied
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleWe had the pleasure of meeting Kyle who was very patient and helpful. Hopefully we get the chance of meeting Kyle for his friendly advice again.
Don'3 · 30 November 2023
Agent replied · 30 December 2023
Thank you for your review, it is lovely to hear you are happy with the service received. Kind Regards - haart Estate Agents, Croydon
★★★★★ 5/5
GoogleAnna came across as highly professional, pleasant in approach, she kept to the appointment time without having to chase or be stood up. It was a pleasant experience from Haart Estate. I will highly recommend their service. Marie O.
Mary · 11 November 2022
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart estate agent
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